Justwants tocomplainor ventBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseNeeds a holdremoved; paidthe balanceoff momentsbeforeThanksyou foryour helpKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)HelicopterParentLeoNet,Nelnet,and/orInternet godowncriesyells orswearsThe SPP isusing thewholebalance; Ihave aid.Badconnection oraccent makescommunicationdifficult"Financial Aidsaid or toldme to call orcome toController's."Expects specialtreatment--rulesdon't apply (akaan athlete)Student/customerjust doesn'tunderstanddespite having itexplainedmultiple timesReally needsto talk toFinancial Aidbut called orcame hereDumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.SobstoryWants toregister withpast duebalanceI was told...(insertanythingridiculous).Had no plan forpaying forcollege--expects you towave a magicwandMadechangesAFTERenrolling inthe SPPPaid $45(possibly firstpayment) butdidn't enrollin SPP firstUnauthorizedparent whopays the billsNot eligiblefor SPPbecausealreadyenrolledJustwants tocomplainor ventBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseNeeds a holdremoved; paidthe balanceoff momentsbeforeThanksyou foryour helpKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)HelicopterParentLeoNet,Nelnet,and/orInternet godowncriesyells orswearsThe SPP isusing thewholebalance; Ihave aid.Badconnection oraccent makescommunicationdifficult"Financial Aidsaid or toldme to call orcome toController's."Expects specialtreatment--rulesdon't apply (akaan athlete)Student/customerjust doesn'tunderstanddespite having itexplainedmultiple timesReally needsto talk toFinancial Aidbut called orcame hereDumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.SobstoryWants toregister withpast duebalanceI was told...(insertanythingridiculous).Had no plan forpaying forcollege--expects you towave a magicwandMadechangesAFTERenrolling inthe SPPPaid $45(possibly firstpayment) butdidn't enrollin SPP firstUnauthorizedparent whopays the billsNot eligiblefor SPPbecausealreadyenrolled

Registration - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Just wants to complain or vent
  2. Background noise--child crying, people yelling, TV or music blaring, road noise
  3. Needs a hold removed; paid the balance off moments before
  4. Thanks you for your help
  5. Keeps reexplaining situation/asking the question after you've explained the answer or procedure (perhaps hoping the answer will change)
  6. Helicopter Parent
  7. LeoNet, Nelnet, and/or Internet go down
  8. cries
  9. yells or swears
  10. The SPP is using the whole balance; I have aid.
  11. Bad connection or accent makes communication difficult
  12. "Financial Aid said or told me to call or come to Controller's."
  13. Expects special treatment--rules don't apply (aka an athlete)
  14. Student/customer just doesn't understand despite having it explained multiple times
  15. Really needs to talk to Financial Aid but called or came here
  16. Dumb. It's not nice to say, but seriously there is no nice way to describe the conversation.
  17. Sob story
  18. Wants to register with past due balance
  19. I was told... (insert anything ridiculous).
  20. Had no plan for paying for college--expects you to wave a magic wand
  21. Made changes AFTER enrolling in the SPP
  22. Paid $45 (possibly first payment) but didn't enroll in SPP first
  23. Unauthorized parent who pays the bills
  24. Not eligible for SPP because already enrolled