Unauthorizedparent whopays the billsHelicopterParentLeoNet,Nelnet,and/orInternet godown"Financial Aidsaid or toldme to call orcome toController's."Needs a holdremoved; paidthe balanceoff momentsbeforeBadconnection oraccent makescommunicationdifficultThe SPP isusing thewholebalance; Ihave aid.Had no plan forpaying forcollege--expects you towave a magicwandReally needsto talk toFinancial Aidbut called orcame herecriesMadechangesAFTERenrolling inthe SPPThanksyou foryour helpyells orswearsWants toregister withpast duebalanceJustwants tocomplainor ventBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Not eligiblefor SPPbecausealreadyenrolledExpects specialtreatment--rulesdon't apply (akaan athlete)SobstoryI was told...(insertanythingridiculous).Dumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Paid $45(possibly firstpayment) butdidn't enrollin SPP firstStudent/customerjust doesn'tunderstanddespite having itexplainedmultiple timesUnauthorizedparent whopays the billsHelicopterParentLeoNet,Nelnet,and/orInternet godown"Financial Aidsaid or toldme to call orcome toController's."Needs a holdremoved; paidthe balanceoff momentsbeforeBadconnection oraccent makescommunicationdifficultThe SPP isusing thewholebalance; Ihave aid.Had no plan forpaying forcollege--expects you towave a magicwandReally needsto talk toFinancial Aidbut called orcame herecriesMadechangesAFTERenrolling inthe SPPThanksyou foryour helpyells orswearsWants toregister withpast duebalanceJustwants tocomplainor ventBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Not eligiblefor SPPbecausealreadyenrolledExpects specialtreatment--rulesdon't apply (akaan athlete)SobstoryI was told...(insertanythingridiculous).Dumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Paid $45(possibly firstpayment) butdidn't enrollin SPP firstStudent/customerjust doesn'tunderstanddespite having itexplainedmultiple times

Registration - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unauthorized parent who pays the bills
  2. Helicopter Parent
  3. LeoNet, Nelnet, and/or Internet go down
  4. "Financial Aid said or told me to call or come to Controller's."
  5. Needs a hold removed; paid the balance off moments before
  6. Bad connection or accent makes communication difficult
  7. The SPP is using the whole balance; I have aid.
  8. Had no plan for paying for college--expects you to wave a magic wand
  9. Really needs to talk to Financial Aid but called or came here
  10. cries
  11. Made changes AFTER enrolling in the SPP
  12. Thanks you for your help
  13. yells or swears
  14. Wants to register with past due balance
  15. Just wants to complain or vent
  16. Background noise--child crying, people yelling, TV or music blaring, road noise
  17. Keeps reexplaining situation/asking the question after you've explained the answer or procedure (perhaps hoping the answer will change)
  18. Not eligible for SPP because already enrolled
  19. Expects special treatment--rules don't apply (aka an athlete)
  20. Sob story
  21. I was told... (insert anything ridiculous).
  22. Dumb. It's not nice to say, but seriously there is no nice way to describe the conversation.
  23. Paid $45 (possibly first payment) but didn't enroll in SPP first
  24. Student/customer just doesn't understand despite having it explained multiple times