Justwants tocomplainor ventI was told...(insertanythingridiculous).HelicopterParentBadconnection oraccent makescommunicationdifficultExpects specialtreatment--rulesdon't apply (akaan athlete)SobstorycriesUnauthorizedparent whopays the billsNot eligiblefor SPPbecausealreadyenrolledThanksyou foryour help"Financial Aidsaid or toldme to call orcome toController's."Wants toregister withpast duebalanceNeeds a holdremoved; paidthe balanceoff momentsbeforeHad no plan forpaying forcollege--expects you towave a magicwandLeoNet,Nelnet,and/orInternet godownyells orswearsPaid $45(possibly firstpayment) butdidn't enrollin SPP firstBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseThe SPP isusing thewholebalance; Ihave aid.MadechangesAFTERenrolling inthe SPPDumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Keeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Really needsto talk toFinancial Aidbut called orcame hereStudent/customerjust doesn'tunderstanddespite having itexplainedmultiple timesJustwants tocomplainor ventI was told...(insertanythingridiculous).HelicopterParentBadconnection oraccent makescommunicationdifficultExpects specialtreatment--rulesdon't apply (akaan athlete)SobstorycriesUnauthorizedparent whopays the billsNot eligiblefor SPPbecausealreadyenrolledThanksyou foryour help"Financial Aidsaid or toldme to call orcome toController's."Wants toregister withpast duebalanceNeeds a holdremoved; paidthe balanceoff momentsbeforeHad no plan forpaying forcollege--expects you towave a magicwandLeoNet,Nelnet,and/orInternet godownyells orswearsPaid $45(possibly firstpayment) butdidn't enrollin SPP firstBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseThe SPP isusing thewholebalance; Ihave aid.MadechangesAFTERenrolling inthe SPPDumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Keeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Really needsto talk toFinancial Aidbut called orcame hereStudent/customerjust doesn'tunderstanddespite having itexplainedmultiple times

Registration - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Just wants to complain or vent
  2. I was told... (insert anything ridiculous).
  3. Helicopter Parent
  4. Bad connection or accent makes communication difficult
  5. Expects special treatment--rules don't apply (aka an athlete)
  6. Sob story
  7. cries
  8. Unauthorized parent who pays the bills
  9. Not eligible for SPP because already enrolled
  10. Thanks you for your help
  11. "Financial Aid said or told me to call or come to Controller's."
  12. Wants to register with past due balance
  13. Needs a hold removed; paid the balance off moments before
  14. Had no plan for paying for college--expects you to wave a magic wand
  15. LeoNet, Nelnet, and/or Internet go down
  16. yells or swears
  17. Paid $45 (possibly first payment) but didn't enroll in SPP first
  18. Background noise--child crying, people yelling, TV or music blaring, road noise
  19. The SPP is using the whole balance; I have aid.
  20. Made changes AFTER enrolling in the SPP
  21. Dumb. It's not nice to say, but seriously there is no nice way to describe the conversation.
  22. Keeps reexplaining situation/asking the question after you've explained the answer or procedure (perhaps hoping the answer will change)
  23. Really needs to talk to Financial Aid but called or came here
  24. Student/customer just doesn't understand despite having it explained multiple times