Justwants tocomplainor ventyells orswearsNot eligiblefor SPPbecausealreadyenrolledWants toregister withpast duebalanceUnauthorizedparent whopays the billscriesThanksyou foryour helpExpects specialtreatment--rulesdon't apply (akaan athlete)HelicopterParentKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Paid $45(possibly firstpayment) butdidn't enrollin SPP first"Financial Aidsaid or toldme to call orcome toController's."Badconnection oraccent makescommunicationdifficultDumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Backgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseReally needsto talk toFinancial Aidbut called orcame hereHad no plan forpaying forcollege--expects you towave a magicwandNeeds a holdremoved; paidthe balanceoff momentsbeforeThe SPP isusing thewholebalance; Ihave aid.Student/customerjust doesn'tunderstanddespite having itexplainedmultiple timesSobstoryLeoNet,Nelnet,and/orInternet godownI was told...(insertanythingridiculous).MadechangesAFTERenrolling inthe SPPJustwants tocomplainor ventyells orswearsNot eligiblefor SPPbecausealreadyenrolledWants toregister withpast duebalanceUnauthorizedparent whopays the billscriesThanksyou foryour helpExpects specialtreatment--rulesdon't apply (akaan athlete)HelicopterParentKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Paid $45(possibly firstpayment) butdidn't enrollin SPP first"Financial Aidsaid or toldme to call orcome toController's."Badconnection oraccent makescommunicationdifficultDumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Backgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseReally needsto talk toFinancial Aidbut called orcame hereHad no plan forpaying forcollege--expects you towave a magicwandNeeds a holdremoved; paidthe balanceoff momentsbeforeThe SPP isusing thewholebalance; Ihave aid.Student/customerjust doesn'tunderstanddespite having itexplainedmultiple timesSobstoryLeoNet,Nelnet,and/orInternet godownI was told...(insertanythingridiculous).MadechangesAFTERenrolling inthe SPP

Registration - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Just wants to complain or vent
  2. yells or swears
  3. Not eligible for SPP because already enrolled
  4. Wants to register with past due balance
  5. Unauthorized parent who pays the bills
  6. cries
  7. Thanks you for your help
  8. Expects special treatment--rules don't apply (aka an athlete)
  9. Helicopter Parent
  10. Keeps reexplaining situation/asking the question after you've explained the answer or procedure (perhaps hoping the answer will change)
  11. Paid $45 (possibly first payment) but didn't enroll in SPP first
  12. "Financial Aid said or told me to call or come to Controller's."
  13. Bad connection or accent makes communication difficult
  14. Dumb. It's not nice to say, but seriously there is no nice way to describe the conversation.
  15. Background noise--child crying, people yelling, TV or music blaring, road noise
  16. Really needs to talk to Financial Aid but called or came here
  17. Had no plan for paying for college--expects you to wave a magic wand
  18. Needs a hold removed; paid the balance off moments before
  19. The SPP is using the whole balance; I have aid.
  20. Student/customer just doesn't understand despite having it explained multiple times
  21. Sob story
  22. LeoNet, Nelnet, and/or Internet go down
  23. I was told... (insert anything ridiculous).
  24. Made changes AFTER enrolling in the SPP