(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Keeps reexplaining situation/asking the question after you've explained the answer or procedure (perhaps hoping the answer will change)
Background noise--child crying, people yelling, TV or music blaring, road noise
The SPP is using the whole balance; I have aid.
Not eligible for SPP because already enrolled
cries
Just wants to complain or vent
Needs a hold removed; paid the balance off moments before
Thanks you for your help
Bad connection or accent makes communication difficult
Paid $45 (possibly first payment) but didn't enroll in SPP first
Expects special treatment--rules don't apply (aka an athlete)
Dumb. It's not nice to say, but seriously there is no nice way to describe the conversation.
Made changes AFTER enrolling in the SPP
Student/customer just doesn't understand despite having it explained multiple times
Wants to register with past due balance
I was told... (insert anything ridiculous).
LeoNet, Nelnet, and/or Internet go down
yells or swears
Really needs to talk to Financial Aid but called or came here
"Financial Aid said or told me to call or come to Controller's."
Unauthorized parent who pays the bills
Had no plan for paying for college--expects you to wave a magic wand
