criesBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseSobstoryNot eligiblefor SPPbecausealreadyenrolledReally needsto talk toFinancial Aidbut called orcame hereyells orswearsKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Dumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Badconnection oraccent makescommunicationdifficultThanksyou foryour helpUnauthorizedparent whopays the billsPaid $45(possibly firstpayment) butdidn't enrollin SPP firstHelicopterParent"Financial Aidsaid or toldme to call orcome toController's."Justwants tocomplainor ventWants toregister withpast duebalanceExpects specialtreatment--rulesdon't apply (akaan athlete)The SPP isusing thewholebalance; Ihave aid.Had no plan forpaying forcollege--expects you towave a magicwandNeeds a holdremoved; paidthe balanceoff momentsbeforeLeoNet,Nelnet,and/orInternet godownMadechangesAFTERenrolling inthe SPPI was told...(insertanythingridiculous).Student/customerjust doesn'tunderstanddespite having itexplainedmultiple timescriesBackgroundnoise--childcrying, peopleyelling, TV ormusic blaring,road noiseSobstoryNot eligiblefor SPPbecausealreadyenrolledReally needsto talk toFinancial Aidbut called orcame hereyells orswearsKeeps reexplainingsituation/asking thequestion after you'veexplained the answeror procedure(perhaps hoping theanswer will change)Dumb. It's notnice to say, butseriously thereis no nice way todescribe theconversation.Badconnection oraccent makescommunicationdifficultThanksyou foryour helpUnauthorizedparent whopays the billsPaid $45(possibly firstpayment) butdidn't enrollin SPP firstHelicopterParent"Financial Aidsaid or toldme to call orcome toController's."Justwants tocomplainor ventWants toregister withpast duebalanceExpects specialtreatment--rulesdon't apply (akaan athlete)The SPP isusing thewholebalance; Ihave aid.Had no plan forpaying forcollege--expects you towave a magicwandNeeds a holdremoved; paidthe balanceoff momentsbeforeLeoNet,Nelnet,and/orInternet godownMadechangesAFTERenrolling inthe SPPI was told...(insertanythingridiculous).Student/customerjust doesn'tunderstanddespite having itexplainedmultiple times

Registration - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. cries
  2. Background noise--child crying, people yelling, TV or music blaring, road noise
  3. Sob story
  4. Not eligible for SPP because already enrolled
  5. Really needs to talk to Financial Aid but called or came here
  6. yells or swears
  7. Keeps reexplaining situation/asking the question after you've explained the answer or procedure (perhaps hoping the answer will change)
  8. Dumb. It's not nice to say, but seriously there is no nice way to describe the conversation.
  9. Bad connection or accent makes communication difficult
  10. Thanks you for your help
  11. Unauthorized parent who pays the bills
  12. Paid $45 (possibly first payment) but didn't enroll in SPP first
  13. Helicopter Parent
  14. "Financial Aid said or told me to call or come to Controller's."
  15. Just wants to complain or vent
  16. Wants to register with past due balance
  17. Expects special treatment--rules don't apply (aka an athlete)
  18. The SPP is using the whole balance; I have aid.
  19. Had no plan for paying for college--expects you to wave a magic wand
  20. Needs a hold removed; paid the balance off moments before
  21. LeoNet, Nelnet, and/or Internet go down
  22. Made changes AFTER enrolling in the SPP
  23. I was told... (insert anything ridiculous).
  24. Student/customer just doesn't understand despite having it explained multiple times