(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call from provider or community partner
New program request
Took a break
Cleared alert
Wrong number
Technical Issues
Address Change
Transferred Call
SMRF
Used customers name
Call over 30 mins
Explained
ACCESS or MyACCESS
Explained Cudgets
Renewal
Explained PHE/Continuous HC benefits
Interpreter Call
De-escalate a customer or have no escalations for the day
Corrected previous error
Asked: "Is there anything else I can help you with?"
