(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Technical Issues
Interpreter Call
Transferred Call
Asked: "Is there anything else I can help you with?"
Took a break
Processed Documents
Cleared alert
Explained PHE/Continuous HC benefits
Explained
ACCESS or MyACCESS
New intake
Wrong number
Confirmed benefits
Renewal
Explained Cudgets
Address Change
New program request
SMRF
Checked EBT balance or deposit date
Smiled or laughed during call
De-escalate a customer or have no escalations for the day
