(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Technical Issues
Used customers name
New intake
Cleared alert
Renewal
Checked EBT balance or deposit date
Asked: "Is there anything else I can help you with?"
New program request
Address Change
Transferred Call
De-escalate a customer or have no escalations for the day
