(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Explained PHE/Continuous HC benefits
Explained
ACCESS or MyACCESS
Took a break
Call from provider or community partner
Interpreter Call
Smiled or laughed during call
Transferred Call
Confirmed benefits
New intake
Wrong number
SMRF
De-escalate a customer or have no escalations for the day
Technical Issues
Asked: "Is there anything else I can help you with?"
