(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explained
ACCESS or MyACCESS
De-escalate a customer or have no escalations for the day
Processed Documents
Transferred Call
Confirmed benefits
Interpreter Call
Address Change
Call over 30 mins
Cleared alert
Wrong number
Asked: "Is there anything else I can help you with?"
