(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Confirmed benefits
Transferred Call
Cleared alert
Call from provider or community partner
Checked EBT balance or deposit date
Interpreter Call
Corrected previous error
Asked: "Is there anything else I can help you with?"
Processed Documents
New intake
SMRF
De-escalate a customer or have no escalations for the day
