(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Processed Documents
Transferred Call
Took a break
New intake
Wrong number
Cleared alert
Asked: "Is there anything else I can help you with?"
Confirmed benefits
Call over 30 mins
Used customers name
Address Change
Explained Cudgets
SMRF
Interpreter Call
Checked EBT balance or deposit date
Smiled or laughed during call
De-escalate a customer or have no escalations for the day
