(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked: "Is there anything else I can help you with?"
Renewal
Processed Documents
Wrong number
Transferred Call
Took a break
Explained PHE/Continuous HC benefits
Explained Cudgets
Address Change
New intake
New program request
Checked EBT balance or deposit date
Used customers name
De-escalate a customer or have no escalations for the day
