Call Center Bingo

Call Center Bingo Card
Preview

This bingo card has a free space and 24 words: Smiled or laughed during call, Processed Documents, New intake, Wrong number, Address Change, Corrected previous error, De-escalate a customer or have no escalations for the day, Interpreter Call, Cleared alert, Explained Cudgets, Used customers name, Explained ACCESS or MyACCESS, Explained PHE/Continuous HC benefits, Transferred Call, Renewal, Call over 30 mins, Confirmed benefits, Technical Issues, Checked EBT balance or deposit date, Call from provider or community partner, Took a break, SMRF, Asked: "Is there anything else I can help you with?" and New program request.

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American Airlines New Benefits BINGO | St. Patty's Day Challenge | St. Patty's Day Challenge | Customer Contact Centre - Sales Focus | Billing Bingo

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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