I did notmiss anycallstodaymy not readytime wasunder 10minutes thisweekI was notlate comingback fromlunch orbreakReview Claims,benefits andAccumulator onthe same callofferedappointmentschedulinggetdelegatestatusconfirm wecan leavephi on theirvmSendpresumptiveLink to getMMDo Recapon 4 ormore callsCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"got 4 ormoremembersto cstatcheck foradditionalneedsCaptureand notebarriersClosed atask foranotherahagave disclosurefor providersearch andsent results tomemberhelpedanswer ateamiesquestion inslack channelReferred4 or moretoday to aPGProvide fullbenefits foreach calltagged ateamie to getPG, Enhanceand orCSTATassignedmyself to amember andgave themmy extshare apositive callyou tooktoday inslackEnhanceto chadelayed orreal timeask 3probingquestions oneach call youtook todayI did notmiss anycallstodaymy not readytime wasunder 10minutes thisweekI was notlate comingback fromlunch orbreakReview Claims,benefits andAccumulator onthe same callofferedappointmentschedulinggetdelegatestatusconfirm wecan leavephi on theirvmSendpresumptiveLink to getMMDo Recapon 4 ormore callsCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"got 4 ormoremembersto cstatcheck foradditionalneedsCaptureand notebarriersClosed atask foranotherahagave disclosurefor providersearch andsent results tomemberhelpedanswer ateamiesquestion inslack channelReferred4 or moretoday to aPGProvide fullbenefits foreach calltagged ateamie to getPG, Enhanceand orCSTATassignedmyself to amember andgave themmy extshare apositive callyou tooktoday inslackEnhanceto chadelayed orreal timeask 3probingquestions oneach call youtook today

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. I did not miss any calls today
  2. my not ready time was under 10 minutes this week
  3. I was not late coming back from lunch or break
  4. Review Claims, benefits and Accumulator on the same call
  5. offered appointment scheduling
  6. get delegate status
  7. confirm we can leave phi on their vm
  8. Send presumptive Link to get MM
  9. Do Recap on 4 or more calls
  10. Check for understanding through out the call
  11. Do a full value statement with "partnered with"
  12. got 4 or more members to cstat
  13. check for additional needs
  14. Capture and note barriers
  15. Closed a task for another aha
  16. gave disclosure for provider search and sent results to member
  17. helped answer a teamies question in slack channel
  18. Referred 4 or more today to a PG
  19. Provide full benefits for each call
  20. tagged a teamie to get PG, Enhance and or CSTAT
  21. assigned myself to a member and gave them my ext
  22. share a positive call you took today in slack
  23. Enhance to cha delayed or real time
  24. ask 3 probing questions on each call you took today