got 4 ormoremembersto cstatSendpresumptiveLink to getMMReview Claims,benefits andAccumulator onthe same callDo Recapon 4 ormore callsI was notlate comingback fromlunch orbreakReferred4 or moretoday to aPGshare apositive callyou tooktoday inslackCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"check foradditionalneedshelpedanswer ateamiesquestion inslack channelgetdelegatestatusask 3probingquestions oneach call youtook todayCaptureand notebarriersassignedmyself to amember andgave themmy extmy not readytime wasunder 10minutes thisweekconfirm wecan leavephi on theirvmClosed atask foranotherahagave disclosurefor providersearch andsent results tomembertagged ateamie to getPG, Enhanceand orCSTATEnhanceto chadelayed orreal timeI did notmiss anycallstodayProvide fullbenefits foreach callofferedappointmentschedulinggot 4 ormoremembersto cstatSendpresumptiveLink to getMMReview Claims,benefits andAccumulator onthe same callDo Recapon 4 ormore callsI was notlate comingback fromlunch orbreakReferred4 or moretoday to aPGshare apositive callyou tooktoday inslackCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"check foradditionalneedshelpedanswer ateamiesquestion inslack channelgetdelegatestatusask 3probingquestions oneach call youtook todayCaptureand notebarriersassignedmyself to amember andgave themmy extmy not readytime wasunder 10minutes thisweekconfirm wecan leavephi on theirvmClosed atask foranotherahagave disclosurefor providersearch andsent results tomembertagged ateamie to getPG, Enhanceand orCSTATEnhanceto chadelayed orreal timeI did notmiss anycallstodayProvide fullbenefits foreach callofferedappointmentscheduling

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. got 4 or more members to cstat
  2. Send presumptive Link to get MM
  3. Review Claims, benefits and Accumulator on the same call
  4. Do Recap on 4 or more calls
  5. I was not late coming back from lunch or break
  6. Referred 4 or more today to a PG
  7. share a positive call you took today in slack
  8. Check for understanding through out the call
  9. Do a full value statement with "partnered with"
  10. check for additional needs
  11. helped answer a teamies question in slack channel
  12. get delegate status
  13. ask 3 probing questions on each call you took today
  14. Capture and note barriers
  15. assigned myself to a member and gave them my ext
  16. my not ready time was under 10 minutes this week
  17. confirm we can leave phi on their vm
  18. Closed a task for another aha
  19. gave disclosure for provider search and sent results to member
  20. tagged a teamie to get PG, Enhance and or CSTAT
  21. Enhance to cha delayed or real time
  22. I did not miss any calls today
  23. Provide full benefits for each call
  24. offered appointment scheduling