tagged ateamie to getPG, Enhanceand orCSTATI was notlate comingback fromlunch orbreakDo Recapon 4 ormore callsgave disclosurefor providersearch andsent results tomemberClosed atask foranotherahaconfirm wecan leavephi on theirvmCheck forunderstandingthrough outthe callSendpresumptiveLink to getMMcheck foradditionalneedsmy not readytime wasunder 10minutes thisweekassignedmyself to amember andgave themmy extCaptureand notebarriersProvide fullbenefits foreach callgetdelegatestatusEnhanceto chadelayed orreal timeshare apositive callyou tooktoday inslackask 3probingquestions oneach call youtook todayI did notmiss anycallstodayhelpedanswer ateamiesquestion inslack channelReferred4 or moretoday to aPGDo a full valuestatementwith"partneredwith"offeredappointmentschedulinggot 4 ormoremembersto cstatReview Claims,benefits andAccumulator onthe same calltagged ateamie to getPG, Enhanceand orCSTATI was notlate comingback fromlunch orbreakDo Recapon 4 ormore callsgave disclosurefor providersearch andsent results tomemberClosed atask foranotherahaconfirm wecan leavephi on theirvmCheck forunderstandingthrough outthe callSendpresumptiveLink to getMMcheck foradditionalneedsmy not readytime wasunder 10minutes thisweekassignedmyself to amember andgave themmy extCaptureand notebarriersProvide fullbenefits foreach callgetdelegatestatusEnhanceto chadelayed orreal timeshare apositive callyou tooktoday inslackask 3probingquestions oneach call youtook todayI did notmiss anycallstodayhelpedanswer ateamiesquestion inslack channelReferred4 or moretoday to aPGDo a full valuestatementwith"partneredwith"offeredappointmentschedulinggot 4 ormoremembersto cstatReview Claims,benefits andAccumulator onthe same call

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. tagged a teamie to get PG, Enhance and or CSTAT
  2. I was not late coming back from lunch or break
  3. Do Recap on 4 or more calls
  4. gave disclosure for provider search and sent results to member
  5. Closed a task for another aha
  6. confirm we can leave phi on their vm
  7. Check for understanding through out the call
  8. Send presumptive Link to get MM
  9. check for additional needs
  10. my not ready time was under 10 minutes this week
  11. assigned myself to a member and gave them my ext
  12. Capture and note barriers
  13. Provide full benefits for each call
  14. get delegate status
  15. Enhance to cha delayed or real time
  16. share a positive call you took today in slack
  17. ask 3 probing questions on each call you took today
  18. I did not miss any calls today
  19. helped answer a teamies question in slack channel
  20. Referred 4 or more today to a PG
  21. Do a full value statement with "partnered with"
  22. offered appointment scheduling
  23. got 4 or more members to cstat
  24. Review Claims, benefits and Accumulator on the same call