Do Recapon 4 ormore callsask 3probingquestions oneach call youtook todayReferred4 or moretoday to aPGmy not readytime wasunder 10minutes thisweekEnhanceto chadelayed orreal timeProvide fullbenefits foreach callgetdelegatestatusI did notmiss anycallstodayI was notlate comingback fromlunch orbreakSendpresumptiveLink to getMMgot 4 ormoremembersto cstathelpedanswer ateamiesquestion inslack channelassignedmyself to amember andgave themmy extClosed atask foranotherahaReview Claims,benefits andAccumulator onthe same callDo a full valuestatementwith"partneredwith"confirm wecan leavephi on theirvmshare apositive callyou tooktoday inslackofferedappointmentschedulinggave disclosurefor providersearch andsent results tomemberCheck forunderstandingthrough outthe callCaptureand notebarrierscheck foradditionalneedstagged ateamie to getPG, Enhanceand orCSTATDo Recapon 4 ormore callsask 3probingquestions oneach call youtook todayReferred4 or moretoday to aPGmy not readytime wasunder 10minutes thisweekEnhanceto chadelayed orreal timeProvide fullbenefits foreach callgetdelegatestatusI did notmiss anycallstodayI was notlate comingback fromlunch orbreakSendpresumptiveLink to getMMgot 4 ormoremembersto cstathelpedanswer ateamiesquestion inslack channelassignedmyself to amember andgave themmy extClosed atask foranotherahaReview Claims,benefits andAccumulator onthe same callDo a full valuestatementwith"partneredwith"confirm wecan leavephi on theirvmshare apositive callyou tooktoday inslackofferedappointmentschedulinggave disclosurefor providersearch andsent results tomemberCheck forunderstandingthrough outthe callCaptureand notebarrierscheck foradditionalneedstagged ateamie to getPG, Enhanceand orCSTAT

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do Recap on 4 or more calls
  2. ask 3 probing questions on each call you took today
  3. Referred 4 or more today to a PG
  4. my not ready time was under 10 minutes this week
  5. Enhance to cha delayed or real time
  6. Provide full benefits for each call
  7. get delegate status
  8. I did not miss any calls today
  9. I was not late coming back from lunch or break
  10. Send presumptive Link to get MM
  11. got 4 or more members to cstat
  12. helped answer a teamies question in slack channel
  13. assigned myself to a member and gave them my ext
  14. Closed a task for another aha
  15. Review Claims, benefits and Accumulator on the same call
  16. Do a full value statement with "partnered with"
  17. confirm we can leave phi on their vm
  18. share a positive call you took today in slack
  19. offered appointment scheduling
  20. gave disclosure for provider search and sent results to member
  21. Check for understanding through out the call
  22. Capture and note barriers
  23. check for additional needs
  24. tagged a teamie to get PG, Enhance and or CSTAT