Check forunderstandingthrough outthe callDo Recapon 4 ormore callsofferedappointmentschedulingcheck foradditionalneedsmy not readytime wasunder 10minutes thisweekI did notmiss anycallstodayCaptureand notebarrierstagged ateamie to getPG, Enhanceand orCSTATEnhanceto chadelayed orreal timeSendpresumptiveLink to getMMDo a full valuestatementwith"partneredwith"got 4 ormoremembersto cstatshare apositive callyou tooktoday inslackReferred4 or moretoday to aPGconfirm wecan leavephi on theirvmask 3probingquestions oneach call youtook todayI was notlate comingback fromlunch orbreakProvide fullbenefits foreach callClosed atask foranotherahaassignedmyself to amember andgave themmy exthelpedanswer ateamiesquestion inslack channelgave disclosurefor providersearch andsent results tomembergetdelegatestatusReview Claims,benefits andAccumulator onthe same callCheck forunderstandingthrough outthe callDo Recapon 4 ormore callsofferedappointmentschedulingcheck foradditionalneedsmy not readytime wasunder 10minutes thisweekI did notmiss anycallstodayCaptureand notebarrierstagged ateamie to getPG, Enhanceand orCSTATEnhanceto chadelayed orreal timeSendpresumptiveLink to getMMDo a full valuestatementwith"partneredwith"got 4 ormoremembersto cstatshare apositive callyou tooktoday inslackReferred4 or moretoday to aPGconfirm wecan leavephi on theirvmask 3probingquestions oneach call youtook todayI was notlate comingback fromlunch orbreakProvide fullbenefits foreach callClosed atask foranotherahaassignedmyself to amember andgave themmy exthelpedanswer ateamiesquestion inslack channelgave disclosurefor providersearch andsent results tomembergetdelegatestatusReview Claims,benefits andAccumulator onthe same call

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check for understanding through out the call
  2. Do Recap on 4 or more calls
  3. offered appointment scheduling
  4. check for additional needs
  5. my not ready time was under 10 minutes this week
  6. I did not miss any calls today
  7. Capture and note barriers
  8. tagged a teamie to get PG, Enhance and or CSTAT
  9. Enhance to cha delayed or real time
  10. Send presumptive Link to get MM
  11. Do a full value statement with "partnered with"
  12. got 4 or more members to cstat
  13. share a positive call you took today in slack
  14. Referred 4 or more today to a PG
  15. confirm we can leave phi on their vm
  16. ask 3 probing questions on each call you took today
  17. I was not late coming back from lunch or break
  18. Provide full benefits for each call
  19. Closed a task for another aha
  20. assigned myself to a member and gave them my ext
  21. helped answer a teamies question in slack channel
  22. gave disclosure for provider search and sent results to member
  23. get delegate status
  24. Review Claims, benefits and Accumulator on the same call