Referred4 or moretoday to aPGgot 4 ormoremembersto cstatProvide fullbenefits foreach callgetdelegatestatusSendpresumptiveLink to getMMDo a full valuestatementwith"partneredwith"ask 3probingquestions oneach call youtook todayI was notlate comingback fromlunch orbreaktagged ateamie to getPG, Enhanceand orCSTATI did notmiss anycallstodayassignedmyself to amember andgave themmy extReview Claims,benefits andAccumulator onthe same callshare apositive callyou tooktoday inslackofferedappointmentschedulinghelpedanswer ateamiesquestion inslack channelEnhanceto chadelayed orreal timecheck foradditionalneedsClosed atask foranotherahaCaptureand notebarriersCheck forunderstandingthrough outthe callgave disclosurefor providersearch andsent results tomemberconfirm wecan leavephi on theirvmDo Recapon 4 ormore callsmy not readytime wasunder 10minutes thisweekReferred4 or moretoday to aPGgot 4 ormoremembersto cstatProvide fullbenefits foreach callgetdelegatestatusSendpresumptiveLink to getMMDo a full valuestatementwith"partneredwith"ask 3probingquestions oneach call youtook todayI was notlate comingback fromlunch orbreaktagged ateamie to getPG, Enhanceand orCSTATI did notmiss anycallstodayassignedmyself to amember andgave themmy extReview Claims,benefits andAccumulator onthe same callshare apositive callyou tooktoday inslackofferedappointmentschedulinghelpedanswer ateamiesquestion inslack channelEnhanceto chadelayed orreal timecheck foradditionalneedsClosed atask foranotherahaCaptureand notebarriersCheck forunderstandingthrough outthe callgave disclosurefor providersearch andsent results tomemberconfirm wecan leavephi on theirvmDo Recapon 4 ormore callsmy not readytime wasunder 10minutes thisweek

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred 4 or more today to a PG
  2. got 4 or more members to cstat
  3. Provide full benefits for each call
  4. get delegate status
  5. Send presumptive Link to get MM
  6. Do a full value statement with "partnered with"
  7. ask 3 probing questions on each call you took today
  8. I was not late coming back from lunch or break
  9. tagged a teamie to get PG, Enhance and or CSTAT
  10. I did not miss any calls today
  11. assigned myself to a member and gave them my ext
  12. Review Claims, benefits and Accumulator on the same call
  13. share a positive call you took today in slack
  14. offered appointment scheduling
  15. helped answer a teamies question in slack channel
  16. Enhance to cha delayed or real time
  17. check for additional needs
  18. Closed a task for another aha
  19. Capture and note barriers
  20. Check for understanding through out the call
  21. gave disclosure for provider search and sent results to member
  22. confirm we can leave phi on their vm
  23. Do Recap on 4 or more calls
  24. my not ready time was under 10 minutes this week