getdelegatestatusofferedappointmentschedulingClosed atask foranotherahaProvide fullbenefits foreach callReferred4 or moretoday to aPGI was notlate comingback fromlunch orbreakDo Recapon 4 ormore callsgot 4 ormoremembersto cstatgave disclosurefor providersearch andsent results tomemberSendpresumptiveLink to getMMReview Claims,benefits andAccumulator onthe same callmy not readytime wasunder 10minutes thisweekCaptureand notebarrierscheck foradditionalneedshelpedanswer ateamiesquestion inslack channelCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"ask 3probingquestions oneach call youtook todayshare apositive callyou tooktoday inslackassignedmyself to amember andgave themmy extconfirm wecan leavephi on theirvmtagged ateamie to getPG, Enhanceand orCSTATEnhanceto chadelayed orreal timeI did notmiss anycallstodaygetdelegatestatusofferedappointmentschedulingClosed atask foranotherahaProvide fullbenefits foreach callReferred4 or moretoday to aPGI was notlate comingback fromlunch orbreakDo Recapon 4 ormore callsgot 4 ormoremembersto cstatgave disclosurefor providersearch andsent results tomemberSendpresumptiveLink to getMMReview Claims,benefits andAccumulator onthe same callmy not readytime wasunder 10minutes thisweekCaptureand notebarrierscheck foradditionalneedshelpedanswer ateamiesquestion inslack channelCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"ask 3probingquestions oneach call youtook todayshare apositive callyou tooktoday inslackassignedmyself to amember andgave themmy extconfirm wecan leavephi on theirvmtagged ateamie to getPG, Enhanceand orCSTATEnhanceto chadelayed orreal timeI did notmiss anycallstoday

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. get delegate status
  2. offered appointment scheduling
  3. Closed a task for another aha
  4. Provide full benefits for each call
  5. Referred 4 or more today to a PG
  6. I was not late coming back from lunch or break
  7. Do Recap on 4 or more calls
  8. got 4 or more members to cstat
  9. gave disclosure for provider search and sent results to member
  10. Send presumptive Link to get MM
  11. Review Claims, benefits and Accumulator on the same call
  12. my not ready time was under 10 minutes this week
  13. Capture and note barriers
  14. check for additional needs
  15. helped answer a teamies question in slack channel
  16. Check for understanding through out the call
  17. Do a full value statement with "partnered with"
  18. ask 3 probing questions on each call you took today
  19. share a positive call you took today in slack
  20. assigned myself to a member and gave them my ext
  21. confirm we can leave phi on their vm
  22. tagged a teamie to get PG, Enhance and or CSTAT
  23. Enhance to cha delayed or real time
  24. I did not miss any calls today