offeredappointmentschedulinggetdelegatestatusCheck forunderstandingthrough outthe callI was notlate comingback fromlunch orbreakReview Claims,benefits andAccumulator onthe same callProvide fullbenefits foreach callhelpedanswer ateamiesquestion inslack channelmy not readytime wasunder 10minutes thisweekgave disclosurefor providersearch andsent results tomemberI did notmiss anycallstodayassignedmyself to amember andgave themmy extask 3probingquestions oneach call youtook todayDo Recapon 4 ormore callsSendpresumptiveLink to getMMconfirm wecan leavephi on theirvmDo a full valuestatementwith"partneredwith"tagged ateamie to getPG, Enhanceand orCSTATClosed atask foranotherahaCaptureand notebarriersgot 4 ormoremembersto cstatshare apositive callyou tooktoday inslackEnhanceto chadelayed orreal timecheck foradditionalneedsReferred4 or moretoday to aPGofferedappointmentschedulinggetdelegatestatusCheck forunderstandingthrough outthe callI was notlate comingback fromlunch orbreakReview Claims,benefits andAccumulator onthe same callProvide fullbenefits foreach callhelpedanswer ateamiesquestion inslack channelmy not readytime wasunder 10minutes thisweekgave disclosurefor providersearch andsent results tomemberI did notmiss anycallstodayassignedmyself to amember andgave themmy extask 3probingquestions oneach call youtook todayDo Recapon 4 ormore callsSendpresumptiveLink to getMMconfirm wecan leavephi on theirvmDo a full valuestatementwith"partneredwith"tagged ateamie to getPG, Enhanceand orCSTATClosed atask foranotherahaCaptureand notebarriersgot 4 ormoremembersto cstatshare apositive callyou tooktoday inslackEnhanceto chadelayed orreal timecheck foradditionalneedsReferred4 or moretoday to aPG

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. offered appointment scheduling
  2. get delegate status
  3. Check for understanding through out the call
  4. I was not late coming back from lunch or break
  5. Review Claims, benefits and Accumulator on the same call
  6. Provide full benefits for each call
  7. helped answer a teamies question in slack channel
  8. my not ready time was under 10 minutes this week
  9. gave disclosure for provider search and sent results to member
  10. I did not miss any calls today
  11. assigned myself to a member and gave them my ext
  12. ask 3 probing questions on each call you took today
  13. Do Recap on 4 or more calls
  14. Send presumptive Link to get MM
  15. confirm we can leave phi on their vm
  16. Do a full value statement with "partnered with"
  17. tagged a teamie to get PG, Enhance and or CSTAT
  18. Closed a task for another aha
  19. Capture and note barriers
  20. got 4 or more members to cstat
  21. share a positive call you took today in slack
  22. Enhance to cha delayed or real time
  23. check for additional needs
  24. Referred 4 or more today to a PG