Captureand notebarriersgave disclosurefor providersearch andsent results tomemberask 3probingquestions oneach call youtook todayEnhanceto chadelayed orreal timeassignedmyself to amember andgave themmy extconfirm wecan leavephi on theirvmhelpedanswer ateamiesquestion inslack channelmy not readytime wasunder 10minutes thisweekClosed atask foranotherahaI was notlate comingback fromlunch orbreakSendpresumptiveLink to getMMcheck foradditionalneedsReview Claims,benefits andAccumulator onthe same callReferred4 or moretoday to aPGI did notmiss anycallstodaytagged ateamie to getPG, Enhanceand orCSTATProvide fullbenefits foreach callDo Recapon 4 ormore callsgot 4 ormoremembersto cstatshare apositive callyou tooktoday inslackCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"getdelegatestatusofferedappointmentschedulingCaptureand notebarriersgave disclosurefor providersearch andsent results tomemberask 3probingquestions oneach call youtook todayEnhanceto chadelayed orreal timeassignedmyself to amember andgave themmy extconfirm wecan leavephi on theirvmhelpedanswer ateamiesquestion inslack channelmy not readytime wasunder 10minutes thisweekClosed atask foranotherahaI was notlate comingback fromlunch orbreakSendpresumptiveLink to getMMcheck foradditionalneedsReview Claims,benefits andAccumulator onthe same callReferred4 or moretoday to aPGI did notmiss anycallstodaytagged ateamie to getPG, Enhanceand orCSTATProvide fullbenefits foreach callDo Recapon 4 ormore callsgot 4 ormoremembersto cstatshare apositive callyou tooktoday inslackCheck forunderstandingthrough outthe callDo a full valuestatementwith"partneredwith"getdelegatestatusofferedappointmentscheduling

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Capture and note barriers
  2. gave disclosure for provider search and sent results to member
  3. ask 3 probing questions on each call you took today
  4. Enhance to cha delayed or real time
  5. assigned myself to a member and gave them my ext
  6. confirm we can leave phi on their vm
  7. helped answer a teamies question in slack channel
  8. my not ready time was under 10 minutes this week
  9. Closed a task for another aha
  10. I was not late coming back from lunch or break
  11. Send presumptive Link to get MM
  12. check for additional needs
  13. Review Claims, benefits and Accumulator on the same call
  14. Referred 4 or more today to a PG
  15. I did not miss any calls today
  16. tagged a teamie to get PG, Enhance and or CSTAT
  17. Provide full benefits for each call
  18. Do Recap on 4 or more calls
  19. got 4 or more members to cstat
  20. share a positive call you took today in slack
  21. Check for understanding through out the call
  22. Do a full value statement with "partnered with"
  23. get delegate status
  24. offered appointment scheduling