TrainedasClosingDMAssists withdeliveringstaff PDP's &trainingsCompletesall H&SchecklistsAssists withongoing stafftrainingActivelySendsKazoosExemplifiesGuestObsessionKeeps staffengaged duringshifts by visitingevery positionmultiple timesCross-trained inall HostPositionsPositive &upbeat attitudeover the radiowhen answeringstaff callsProvidesbackup tostaff withoutthem askingfor helpTrainedas MidDMMonitors KPI'sand checks inwith staff everytime they'rebelow target @2pmPersonallydemonstratesMerlin WayValues at alltimesAnswersGuestComplaintsRemembersto verballythank staffand showgratitudeWalks theattractionfloor at leastevery hourReports everyincident, nearmiss, etc. onthe day theyhappenFixes &Troubleshootsproblems andissues as theyoccurManages inthe momentwhen theysee a staffissue occurNever forgetsto updatetrackers,contactsheets, etc.TrainedasOpeningDMSpends the majorityof their time on thefloor mentoring,motivating, &providing feedbackto teamAlways leadstheirPreshowEnergeticallyChecksbathrooms forcleanlinessthroughoutthe dayTrainedasClosingDMAssists withdeliveringstaff PDP's &trainingsCompletesall H&SchecklistsAssists withongoing stafftrainingActivelySendsKazoosExemplifiesGuestObsessionKeeps staffengaged duringshifts by visitingevery positionmultiple timesCross-trained inall HostPositionsPositive &upbeat attitudeover the radiowhen answeringstaff callsProvidesbackup tostaff withoutthem askingfor helpTrainedas MidDMMonitors KPI'sand checks inwith staff everytime they'rebelow target @2pmPersonallydemonstratesMerlin WayValues at alltimesAnswersGuestComplaintsRemembersto verballythank staffand showgratitudeWalks theattractionfloor at leastevery hourReports everyincident, nearmiss, etc. onthe day theyhappenFixes &Troubleshootsproblems andissues as theyoccurManages inthe momentwhen theysee a staffissue occurNever forgetsto updatetrackers,contactsheets, etc.TrainedasOpeningDMSpends the majorityof their time on thefloor mentoring,motivating, &providing feedbackto teamAlways leadstheirPreshowEnergeticallyChecksbathrooms forcleanlinessthroughoutthe day

Guest Experience Supervisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Trained as Closing DM
  2. Assists with delivering staff PDP's & trainings
  3. Completes all H&S checklists
  4. Assists with ongoing staff training
  5. Actively Sends Kazoos
  6. Exemplifies Guest Obsession
  7. Keeps staff engaged during shifts by visiting every position multiple times
  8. Cross-trained in all Host Positions
  9. Positive & upbeat attitude over the radio when answering staff calls
  10. Provides backup to staff without them asking for help
  11. Trained as Mid DM
  12. Monitors KPI's and checks in with staff every time they're below target @ 2pm
  13. Personally demonstrates Merlin Way Values at all times
  14. Answers Guest Complaints
  15. Remembers to verbally thank staff and show gratitude
  16. Walks the attraction floor at least every hour
  17. Reports every incident, near miss, etc. on the day they happen
  18. Fixes & Troubleshoots problems and issues as they occur
  19. Manages in the moment when they see a staff issue occur
  20. Never forgets to update trackers, contact sheets, etc.
  21. Trained as Opening DM
  22. Spends the majority of their time on the floor mentoring, motivating, & providing feedback to team
  23. Always leads their Preshow Energetically
  24. Checks bathrooms for cleanliness throughout the day