(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Exemplifies Guest Obsession
Trained as Opening DM
Personally demonstrates Merlin Way Values at all times
Answers Guest Complaints
Never forgets to update trackers, contact sheets, etc.
Walks the attraction floor at least every hour
Always leads their Preshow Energetically
Provides backup to staff without them asking for help
Remembers to verbally thank staff and show gratitude
Completes all H&S checklists
Cross-trained in all Host Positions
Assists with delivering staff PDP's & trainings
Checks bathrooms for cleanliness throughout the day
Manages in the moment when they see a staff issue occur
Fixes & Troubleshoots problems and issues as they occur
Spends the majority of their time on the floor mentoring, motivating, & providing feedback to team
Assists with ongoing staff training
Actively Sends Kazoos
Monitors KPI's and checks in with staff every time they're below target @ 2pm
Keeps staff engaged during shifts by visiting every position multiple times
Trained as Mid
DM
Reports every incident, near miss, etc. on the day they happen
Positive & upbeat attitude over the radio when answering staff calls
