TrainedasClosingDMActivelySendsKazoosTrainedasOpeningDMPersonallydemonstratesMerlin WayValues at alltimesChecksbathrooms forcleanlinessthroughoutthe dayFixes &Troubleshootsproblems andissues as theyoccurRemembersto verballythank staffand showgratitudeAssists withongoing stafftrainingSpends the majorityof their time on thefloor mentoring,motivating, &providing feedbackto teamAlways leadstheirPreshowEnergeticallyCross-trained inall HostPositionsProvidesbackup tostaff withoutthem askingfor helpKeeps staffengaged duringshifts by visitingevery positionmultiple timesAssists withdeliveringstaff PDP's &trainingsCompletesall H&SchecklistsExemplifiesGuestObsessionMonitors KPI'sand checks inwith staff everytime they'rebelow target @2pmWalks theattractionfloor at leastevery hourReports everyincident, nearmiss, etc. onthe day theyhappenNever forgetsto updatetrackers,contactsheets, etc.Trainedas MidDMManages inthe momentwhen theysee a staffissue occurPositive &upbeat attitudeover the radiowhen answeringstaff callsAnswersGuestComplaintsTrainedasClosingDMActivelySendsKazoosTrainedasOpeningDMPersonallydemonstratesMerlin WayValues at alltimesChecksbathrooms forcleanlinessthroughoutthe dayFixes &Troubleshootsproblems andissues as theyoccurRemembersto verballythank staffand showgratitudeAssists withongoing stafftrainingSpends the majorityof their time on thefloor mentoring,motivating, &providing feedbackto teamAlways leadstheirPreshowEnergeticallyCross-trained inall HostPositionsProvidesbackup tostaff withoutthem askingfor helpKeeps staffengaged duringshifts by visitingevery positionmultiple timesAssists withdeliveringstaff PDP's &trainingsCompletesall H&SchecklistsExemplifiesGuestObsessionMonitors KPI'sand checks inwith staff everytime they'rebelow target @2pmWalks theattractionfloor at leastevery hourReports everyincident, nearmiss, etc. onthe day theyhappenNever forgetsto updatetrackers,contactsheets, etc.Trainedas MidDMManages inthe momentwhen theysee a staffissue occurPositive &upbeat attitudeover the radiowhen answeringstaff callsAnswersGuestComplaints

Guest Experience Supervisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Trained as Closing DM
  2. Actively Sends Kazoos
  3. Trained as Opening DM
  4. Personally demonstrates Merlin Way Values at all times
  5. Checks bathrooms for cleanliness throughout the day
  6. Fixes & Troubleshoots problems and issues as they occur
  7. Remembers to verbally thank staff and show gratitude
  8. Assists with ongoing staff training
  9. Spends the majority of their time on the floor mentoring, motivating, & providing feedback to team
  10. Always leads their Preshow Energetically
  11. Cross-trained in all Host Positions
  12. Provides backup to staff without them asking for help
  13. Keeps staff engaged during shifts by visiting every position multiple times
  14. Assists with delivering staff PDP's & trainings
  15. Completes all H&S checklists
  16. Exemplifies Guest Obsession
  17. Monitors KPI's and checks in with staff every time they're below target @ 2pm
  18. Walks the attraction floor at least every hour
  19. Reports every incident, near miss, etc. on the day they happen
  20. Never forgets to update trackers, contact sheets, etc.
  21. Trained as Mid DM
  22. Manages in the moment when they see a staff issue occur
  23. Positive & upbeat attitude over the radio when answering staff calls
  24. Answers Guest Complaints