Closed5casesHelpeda fellowCSRSpoke to acustomerwhose lastname startswith VSay "goodmorning"in standupTalked to thesamecustomertwice in onedaySaid "you'rewelcome" toa customerSaid"thankyou" tocustomerGot upandstretchedLookedsomethingup inBloomfireSent"Praise" to acoworker inthe TeamsroomCreate across sellcaseCustomerhas thesame nameas youCreatedanEscalationTook all opencases related tosame customer(same caserecord type)Sent 5emailsCalmeddown anupsetcustomerTransferreda customerCustomercalled you bythe wrongnameCustomeraskedabout theweatherMade acustomerlaughCustomerasks wherewe're located Used thecustomer'sname 3times on acallCustomergave you acomplimentWorkedvoluntaryOTClosed5casesHelpeda fellowCSRSpoke to acustomerwhose lastname startswith VSay "goodmorning"in standupTalked to thesamecustomertwice in onedaySaid "you'rewelcome" toa customerSaid"thankyou" tocustomerGot upandstretchedLookedsomethingup inBloomfireSent"Praise" to acoworker inthe TeamsroomCreate across sellcaseCustomerhas thesame nameas youCreatedanEscalationTook all opencases related tosame customer(same caserecord type)Sent 5emailsCalmeddown anupsetcustomerTransferreda customerCustomercalled you bythe wrongnameCustomeraskedabout theweatherMade acustomerlaughCustomerasks wherewe're located Used thecustomer'sname 3times on acallCustomergave you acomplimentWorkedvoluntaryOT

Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed 5 cases
  2. Helped a fellow CSR
  3. Spoke to a customer whose last name starts with V
  4. Say "good morning" in stand up
  5. Talked to the same customer twice in one day
  6. Said "you're welcome" to a customer
  7. Said "thank you" to customer
  8. Got up and stretched
  9. Looked something up in Bloomfire
  10. Sent "Praise" to a coworker in the Teams room
  11. Create a cross sell case
  12. Customer has the same name as you
  13. Created an Escalation
  14. Took all open cases related to same customer (same case record type)
  15. Sent 5 emails
  16. Calmed down an upset customer
  17. Transferred a customer
  18. Customer called you by the wrong name
  19. Customer asked about the weather
  20. Made a customer laugh
  21. Customer asks where we're located
  22. Used the customer's name 3 times on a call
  23. Customer gave you a compliment
  24. Worked voluntary OT