(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Closed 5 cases
Looked something up in Bloomfire
Calmed down an upset customer
Spoke to a customer whose last name starts with V
Worked voluntary OT
Created an Escalation
Helped a fellow CSR
Customer gave you a compliment
Say "good morning" in stand up
Sent 5 emails
Customer has the same name as you
Used the customer's name 3 times on a call
Sent "Praise" to a coworker in the Teams room
Said "you're welcome" to a customer
Transferred a customer
Customer called you by the wrong name
Said "thank you" to customer
Customer asked about the weather
Customer asks where we're located
Got up and stretched
Talked to the same customer twice in one day
Took all open cases related to same customer (same case record type)
