(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Closed 5 cases
Looked something up in Bloomfire
Got up and stretched
Said "you're welcome" to a customer
Sent "Praise" to a coworker in the Teams room
Helped a fellow CSR
Customer gave you a compliment
Calmed down an upset customer
Used the customer's name 3 times on a call
Transferred a customer
Customer asked about the weather
Talked to the same customer twice in one day
Create a cross sell case
Spoke to a customer whose last name starts with V
Customer asks where we're located
Created an Escalation
Took all open cases related to same customer (same case record type)
