Sent 5emailsCustomergave you acomplimentCustomercalled you bythe wrongnameTook all opencases related tosame customer(same caserecord type)Said "you'rewelcome" toa customerClosed5casesHelpeda fellowCSRCustomerasks wherewe're located Calmeddown anupsetcustomerWorkedvoluntaryOTGot upandstretchedTalked to thesamecustomertwice in onedaySent"Praise" to acoworker inthe TeamsroomSaid"thankyou" tocustomerUsed thecustomer'sname 3times on acallMade acustomerlaughCustomerhas thesame nameas youCustomeraskedabout theweatherSpoke to acustomerwhose lastname startswith VCreatedanEscalationTransferreda customerSay "goodmorning"in standupCreate across sellcaseLookedsomethingup inBloomfireSent 5emailsCustomergave you acomplimentCustomercalled you bythe wrongnameTook all opencases related tosame customer(same caserecord type)Said "you'rewelcome" toa customerClosed5casesHelpeda fellowCSRCustomerasks wherewe're located Calmeddown anupsetcustomerWorkedvoluntaryOTGot upandstretchedTalked to thesamecustomertwice in onedaySent"Praise" to acoworker inthe TeamsroomSaid"thankyou" tocustomerUsed thecustomer'sname 3times on acallMade acustomerlaughCustomerhas thesame nameas youCustomeraskedabout theweatherSpoke to acustomerwhose lastname startswith VCreatedanEscalationTransferreda customerSay "goodmorning"in standupCreate across sellcaseLookedsomethingup inBloomfire

Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent 5 emails
  2. Customer gave you a compliment
  3. Customer called you by the wrong name
  4. Took all open cases related to same customer (same case record type)
  5. Said "you're welcome" to a customer
  6. Closed 5 cases
  7. Helped a fellow CSR
  8. Customer asks where we're located
  9. Calmed down an upset customer
  10. Worked voluntary OT
  11. Got up and stretched
  12. Talked to the same customer twice in one day
  13. Sent "Praise" to a coworker in the Teams room
  14. Said "thank you" to customer
  15. Used the customer's name 3 times on a call
  16. Made a customer laugh
  17. Customer has the same name as you
  18. Customer asked about the weather
  19. Spoke to a customer whose last name starts with V
  20. Created an Escalation
  21. Transferred a customer
  22. Say "good morning" in stand up
  23. Create a cross sell case
  24. Looked something up in Bloomfire