(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a customer
Sent "Praise" to a coworker in the Teams room
Spoke to a customer whose last name starts with V
Create a cross sell case
Got up and stretched
Looked something up in Bloomfire
Say "good morning" in stand up
Created an Escalation
Customer has the same name as you
Helped a fellow CSR
Talked to the same customer twice in one day
Worked voluntary OT
Customer called you by the wrong name
Took all open cases related to same customer (same case record type)