Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Helped a fellow CSR
2. Created an Escalation
3. Sent 5 emails
4. Sent "Praise" to a coworker in the Teams room
5. Customer has the same name as you
6. Customer asks where we're located
7. Got up and stretched
8. Customer gave you a compliment
9. Used the customer's name 3 times on a call
10. Took all open cases related to same customer (same case record type)
11. Said "thank you" to customer
12. Customer called you by the wrong name
13. Spoke to a customer whose last name starts with V
14. Say "good morning" in stand up
15. Worked voluntary OT
16. Made a customer laugh
17. Create a cross sell case
18. Talked to the same customer twice in one day
19. Said "you're welcome" to a customer
20. Transferred a customer
21. Closed 5 cases
22. Calmed down an upset customer
23. Looked something up in Bloomfire
24. Customer asked about the weather