Customerhas thesame nameas youCustomergave you acomplimentSent"Praise" to acoworker inthe TeamsroomTook all opencases related tosame customer(same caserecord type)Calmeddown anupsetcustomerTransferreda customerMade acustomerlaughSaid"thankyou" tocustomerWorkedvoluntaryOTSpoke to acustomerwhose lastname startswith VCustomercalled you bythe wrongnameUsed thecustomer'sname 3times on acallSent 5emailsSay "goodmorning"in standupCreatedanEscalationCreate across sellcaseTalked to thesamecustomertwice in onedayCustomeraskedabout theweatherGot upandstretchedClosed5casesSaid "you'rewelcome" toa customerCustomerasks wherewe're located Helpeda fellowCSRLookedsomethingup inBloomfireCustomerhas thesame nameas youCustomergave you acomplimentSent"Praise" to acoworker inthe TeamsroomTook all opencases related tosame customer(same caserecord type)Calmeddown anupsetcustomerTransferreda customerMade acustomerlaughSaid"thankyou" tocustomerWorkedvoluntaryOTSpoke to acustomerwhose lastname startswith VCustomercalled you bythe wrongnameUsed thecustomer'sname 3times on acallSent 5emailsSay "goodmorning"in standupCreatedanEscalationCreate across sellcaseTalked to thesamecustomertwice in onedayCustomeraskedabout theweatherGot upandstretchedClosed5casesSaid "you'rewelcome" toa customerCustomerasks wherewe're located Helpeda fellowCSRLookedsomethingup inBloomfire

Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has the same name as you
  2. Customer gave you a compliment
  3. Sent "Praise" to a coworker in the Teams room
  4. Took all open cases related to same customer (same case record type)
  5. Calmed down an upset customer
  6. Transferred a customer
  7. Made a customer laugh
  8. Said "thank you" to customer
  9. Worked voluntary OT
  10. Spoke to a customer whose last name starts with V
  11. Customer called you by the wrong name
  12. Used the customer's name 3 times on a call
  13. Sent 5 emails
  14. Say "good morning" in stand up
  15. Created an Escalation
  16. Create a cross sell case
  17. Talked to the same customer twice in one day
  18. Customer asked about the weather
  19. Got up and stretched
  20. Closed 5 cases
  21. Said "you're welcome" to a customer
  22. Customer asks where we're located
  23. Helped a fellow CSR
  24. Looked something up in Bloomfire