(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said "thank you" to customer
Used the customer's name 3 times on a call
Created an Escalation
Say "good morning" in stand up
Sent "Praise" to a coworker in the Teams room
Customer has the same name as you
Said "you're welcome" to a customer
Got up and stretched
Helped a fellow CSR
Customer gave you a compliment
Customer asks where we're located
Made a customer laugh
Worked voluntary OT
Spoke to a customer whose last name starts with V
Create a cross sell case
Looked something up in Bloomfire
Sent 5 emails
Transferred a customer
Calmed down an upset customer
Customer called you by the wrong name
Took all open cases related to same customer (same case record type)
