Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer asked about the weather
2. Made a customer laugh
3. Sent "Praise" to a coworker in the Teams room
4. Sent 5 emails
5. Talked to the same customer twice in one day
6. Took all open cases related to same customer (same case record type)
7. Created an Escalation
8. Looked something up in Bloomfire
9. Got up and stretched
10. Closed 5 cases
11. Said "you're welcome" to a customer
12. Transferred a customer
13. Customer asks where we're located
14. Spoke to a customer whose last name starts with V
15. Customer has the same name as you
16. Calmed down an upset customer
17. Create a cross sell case
18. Say "good morning" in stand up
19. Worked voluntary OT
20. Customer gave you a compliment
21. Helped a fellow CSR
22. Said "thank you" to customer
23. Used the customer's name 3 times on a call
24. Customer called you by the wrong name