This bingo card has a free space and 24 words: Helped a fellow CSR, Customer has the same name as you, Customer called you by the wrong name, Sent "Praise" to a coworker in the Teams room, Customer gave you a compliment, Transferred a customer, Created an Escalation, Said "you're welcome" to a customer, Sent 5 emails, Calmed down an upset customer, Made a customer laugh, Customer asks where we're located, Say "good morning" in stand up, Talked to the same customer twice in one day, Spoke to a customer whose last name starts with V, Said "thank you" to customer, Looked something up in Bloomfire, Took all open cases related to same customer (same case record type), Create a cross sell case, Closed 5 cases, Used the customer's name 3 times on a call, Customer asked about the weather, Worked voluntary OT and Got up and stretched.
SonderMind Billing Bingo | Customer service EO bingo | SonderMind Billing Bingo | April 2023 | AEP Bingo
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