FFE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Member calls PHP with FFE on the line
2. Member says they applied but we don’t see an application anywhere
3. Member wants to retro-term but FFE terminated them same day
4. Member wants to void per free look
5. Applicant making an FFE binder payment
6. Member called the FFE to terminate but PHP has not received it yet
7. Member requests passive cancellation
8. Member filed an FFE appeal
9. Member needs their 1095-A
10. Member requests a conference call with FFE
11. Member’s children were removed from policy for being OHP eligible
12. Member’s name is spelled wrong, but we can’t change it
13. Member already called FFE to update address, but PHP has not received it yet
14. A change was received increasing or adding APTC
15. Member wants to update address on a terminated account
16. Need to check SEED
17. Member has a recent HICS
18. Member wants to keep FFE policy after turning 65
19. A change was received decreasing or taking away APTC
20. Member was EDI-termed but doesn’t know why
21. PHP filed a dispute on the member's account
22. Prospective member’s application has expired
23. Member filed a HICs, but PHP has not received it
24. Need to check pre-audit or paid/unpaid