(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Prospective member’s application has expired
Member wants to update address on a terminated account
Need to check pre-audit or paid/unpaid
Member needs their 1095-A
Member has a recent HICS
Member calls PHP with FFE on the line
Member filed an FFE appeal
A change was received decreasing or taking away APTC
Member’s children were removed from policy for being OHP eligible
Member was EDI-termed but doesn’t know why
Member says they applied but we don’t see an application anywhere
Member filed a HICs, but PHP has not received it
Member’s name is spelled wrong, but we can’t change it
Member requests a conference call with FFE
Member wants to keep FFE policy after turning 65
PHP filed a dispute on the member's account
Member requests passive cancellation
Member wants to void per free look
Applicant making an FFE binder payment
Member already called FFE to update address, but PHP has not received it yet
Need to check SEED
Member wants to retro-term but FFE terminated them same day
A change was received increasing or adding APTC
Member called the FFE to terminate but PHP has not received it yet
