This bingo card has a free space and 24 words: Member says they applied but we don’t see an application anywhere, Member calls PHP with FFE on the line, Member was EDI-termed but doesn’t know why, Member already called FFE to update address, but PHP has not received it yet, Member requests passive cancellation, Applicant making an FFE binder payment, Need to check pre-audit or paid/unpaid, Member needs their 1095-A, Need to check SEED, Prospective member’s application has expired, Member wants to update address on a terminated account, Member called the FFE to terminate but PHP has not received it yet, Member wants to keep FFE policy after turning 65, Member wants to void per free look, Member has a recent HICS, Member requests a conference call with FFE, Member’s name is spelled wrong, but we can’t change it, Member wants to retro-term but FFE terminated them same day, Member filed a HICs, but PHP has not received it, Member’s children were removed from policy for being OHP eligible, A change was received increasing or adding APTC, Member filed an FFE appeal, A change was received decreasing or taking away APTC and PHP filed a dispute on the member's account.
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