Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Follow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Send acustomer alink to theircart at the endof the convoGive a fellowteammate ashoutout for ajob well done inslack orintercomAnswer afellow GG'squestion inslack or chatA customeris looking for"investmentdiamonds""Can I justbuy thesetting withno centerdiamond?"A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Help acustomercompare 2 or 3diamonds inchat and settleon one."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggestshop.rarecarat.comto someone lookingfor jewelryCrankycustomer alert:you helped turnaround theirattitude and theyleft happySuggest aneye cleanSI1 or SI2diamondHelp a customerexchange theirdiamond or settingwhen they chat infor a returnI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Positivefeedback givenabout youand/or the RCteam in chatDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Find acustomer an altwhen thediamond theyliked has beensoldLearn somethingnew aboutdiamonds or thesite and share withthe team in slackA customersends picturesof rocks andneeds a gem IDSend thereview link toa happycustomer inIntercomHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Follow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Send acustomer alink to theircart at the endof the convoGive a fellowteammate ashoutout for ajob well done inslack orintercomAnswer afellow GG'squestion inslack or chatA customeris looking for"investmentdiamonds""Can I justbuy thesetting withno centerdiamond?"A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Help acustomercompare 2 or 3diamonds inchat and settleon one."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggestshop.rarecarat.comto someone lookingfor jewelryCrankycustomer alert:you helped turnaround theirattitude and theyleft happySuggest aneye cleanSI1 or SI2diamondHelp a customerexchange theirdiamond or settingwhen they chat infor a returnI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Positivefeedback givenabout youand/or the RCteam in chatDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Find acustomer an altwhen thediamond theyliked has beensoldLearn somethingnew aboutdiamonds or thesite and share withthe team in slackA customersends picturesof rocks andneeds a gem IDSend thereview link toa happycustomer inIntercom

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  2. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  3. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  4. Send a customer a link to their cart at the end of the convo
  5. Give a fellow teammate a shoutout for a job well done in slack or intercom
  6. Answer a fellow GG's question in slack or chat
  7. A customer is looking for "investment diamonds"
  8. "Can I just buy the setting with no center diamond?"
  9. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  10. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  11. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  12. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  13. Suggest shop.rarecarat.com to someone looking for jewelry
  14. Cranky customer alert: you helped turn around their attitude and they left happy
  15. Suggest an eye clean SI1 or SI2 diamond
  16. Help a customer exchange their diamond or setting when they chat in for a return
  17. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  18. Positive feedback given about you and/or the RC team in chat
  19. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  20. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  21. Find a customer an alt when the diamond they liked has been sold
  22. Learn something new about diamonds or the site and share with the team in slack
  23. A customer sends pictures of rocks and needs a gem ID
  24. Send the review link to a happy customer in Intercom