Suggest aneye cleanSI1 or SI2diamondFind acustomer an altwhen thediamond theyliked has beensoldFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Help a customerexchange theirdiamond or settingwhen they chat infor a return"Can I justbuy thesetting withno centerdiamond?"Give a fellowteammate ashoutout for ajob well done inslack orintercomOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Suggestshop.rarecarat.comto someone lookingfor jewelry"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.A customersends picturesof rocks andneeds a gem IDHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Answer afellow GG'squestion inslack or chatDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSend thereview link toa happycustomer inIntercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Positivefeedback givenabout youand/or the RCteam in chatA customeris looking for"investmentdiamonds"Send acustomer alink to theircart at the endof the convoCrankycustomer alert:you helped turnaround theirattitude and theyleft happyLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSuggest aneye cleanSI1 or SI2diamondFind acustomer an altwhen thediamond theyliked has beensoldFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Help a customerexchange theirdiamond or settingwhen they chat infor a return"Can I justbuy thesetting withno centerdiamond?"Give a fellowteammate ashoutout for ajob well done inslack orintercomOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Suggestshop.rarecarat.comto someone lookingfor jewelry"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.A customersends picturesof rocks andneeds a gem IDHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Answer afellow GG'squestion inslack or chatDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSend thereview link toa happycustomer inIntercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Positivefeedback givenabout youand/or the RCteam in chatA customeris looking for"investmentdiamonds"Send acustomer alink to theircart at the endof the convoCrankycustomer alert:you helped turnaround theirattitude and theyleft happyLearn somethingnew aboutdiamonds or thesite and share withthe team in slack

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Suggest an eye clean SI1 or SI2 diamond
  2. Find a customer an alt when the diamond they liked has been sold
  3. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  4. Help a customer exchange their diamond or setting when they chat in for a return
  5. "Can I just buy the setting with no center diamond?"
  6. Give a fellow teammate a shoutout for a job well done in slack or intercom
  7. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  8. Suggest shop.rarecarat.com to someone looking for jewelry
  9. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  10. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  11. A customer sends pictures of rocks and needs a gem ID
  12. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  13. Answer a fellow GG's question in slack or chat
  14. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  15. Send the review link to a happy customer in Intercom
  16. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  17. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  18. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  19. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  20. Positive feedback given about you and/or the RC team in chat
  21. A customer is looking for "investment diamonds"
  22. Send a customer a link to their cart at the end of the convo
  23. Cranky customer alert: you helped turn around their attitude and they left happy
  24. Learn something new about diamonds or the site and share with the team in slack