Learn somethingnew aboutdiamonds or thesite and share withthe team in slack"Can I justbuy thesetting withno centerdiamond?"Find acustomer an altwhen thediamond theyliked has beensoldHelp a customerexchange theirdiamond or settingwhen they chat infor a returnWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggestshop.rarecarat.comto someone lookingfor jewelryA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Help acustomercompare 2 or 3diamonds inchat and settleon one.Suggest aneye cleanSI1 or SI2diamondDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSend thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoPositivefeedback givenabout youand/or the RCteam in chatHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Follow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customersends picturesof rocks andneeds a gem IDCrankycustomer alert:you helped turnaround theirattitude and theyleft happyGive a fellowteammate ashoutout for ajob well done inslack orintercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Answer afellow GG'squestion inslack or chatA customeris looking for"investmentdiamonds"I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Learn somethingnew aboutdiamonds or thesite and share withthe team in slack"Can I justbuy thesetting withno centerdiamond?"Find acustomer an altwhen thediamond theyliked has beensoldHelp a customerexchange theirdiamond or settingwhen they chat infor a returnWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggestshop.rarecarat.comto someone lookingfor jewelryA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Help acustomercompare 2 or 3diamonds inchat and settleon one.Suggest aneye cleanSI1 or SI2diamondDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSend thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoPositivefeedback givenabout youand/or the RCteam in chatHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Follow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customersends picturesof rocks andneeds a gem IDCrankycustomer alert:you helped turnaround theirattitude and theyleft happyGive a fellowteammate ashoutout for ajob well done inslack orintercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Answer afellow GG'squestion inslack or chatA customeris looking for"investmentdiamonds"I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn something new about diamonds or the site and share with the team in slack
  2. "Can I just buy the setting with no center diamond?"
  3. Find a customer an alt when the diamond they liked has been sold
  4. Help a customer exchange their diamond or setting when they chat in for a return
  5. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  6. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  7. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  8. Suggest shop.rarecarat.com to someone looking for jewelry
  9. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  10. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  11. Suggest an eye clean SI1 or SI2 diamond
  12. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  13. Send the review link to a happy customer in Intercom
  14. Send a customer a link to their cart at the end of the convo
  15. Positive feedback given about you and/or the RC team in chat
  16. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  17. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  18. A customer sends pictures of rocks and needs a gem ID
  19. Cranky customer alert: you helped turn around their attitude and they left happy
  20. Give a fellow teammate a shoutout for a job well done in slack or intercom
  21. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  22. Answer a fellow GG's question in slack or chat
  23. A customer is looking for "investment diamonds"
  24. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.