I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Answer afellow GG'squestion inslack or chatHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Send acustomer alink to theircart at the endof the convoFind acustomer an altwhen thediamond theyliked has beensoldA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerA customersends picturesof rocks andneeds a gem IDA customeris looking for"investmentdiamonds"Crankycustomer alert:you helped turnaround theirattitude and theyleft happyLearn somethingnew aboutdiamonds or thesite and share withthe team in slackFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Suggestshop.rarecarat.comto someone lookingfor jewelry"Can I justbuy thesetting withno centerdiamond?"Send thereview link toa happycustomer inIntercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.Help a customerexchange theirdiamond or settingwhen they chat infor a return"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggest aneye cleanSI1 or SI2diamondPositivefeedback givenabout youand/or the RCteam in chatGive a fellowteammate ashoutout for ajob well done inslack orintercomI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Answer afellow GG'squestion inslack or chatHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Send acustomer alink to theircart at the endof the convoFind acustomer an altwhen thediamond theyliked has beensoldA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerA customersends picturesof rocks andneeds a gem IDA customeris looking for"investmentdiamonds"Crankycustomer alert:you helped turnaround theirattitude and theyleft happyLearn somethingnew aboutdiamonds or thesite and share withthe team in slackFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Suggestshop.rarecarat.comto someone lookingfor jewelry"Can I justbuy thesetting withno centerdiamond?"Send thereview link toa happycustomer inIntercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.Help a customerexchange theirdiamond or settingwhen they chat infor a return"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggest aneye cleanSI1 or SI2diamondPositivefeedback givenabout youand/or the RCteam in chatGive a fellowteammate ashoutout for ajob well done inslack orintercom

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  2. Answer a fellow GG's question in slack or chat
  3. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  4. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  5. Send a customer a link to their cart at the end of the convo
  6. Find a customer an alt when the diamond they liked has been sold
  7. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  8. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  9. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  10. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  11. A customer sends pictures of rocks and needs a gem ID
  12. A customer is looking for "investment diamonds"
  13. Cranky customer alert: you helped turn around their attitude and they left happy
  14. Learn something new about diamonds or the site and share with the team in slack
  15. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  16. Suggest shop.rarecarat.com to someone looking for jewelry
  17. "Can I just buy the setting with no center diamond?"
  18. Send the review link to a happy customer in Intercom
  19. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  20. Help a customer exchange their diamond or setting when they chat in for a return
  21. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  22. Suggest an eye clean SI1 or SI2 diamond
  23. Positive feedback given about you and/or the RC team in chat
  24. Give a fellow teammate a shoutout for a job well done in slack or intercom