Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Send thereview link toa happycustomer inIntercomHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Help a customerexchange theirdiamond or settingwhen they chat infor a returnSuggestshop.rarecarat.comto someone lookingfor jewelrySuggest aneye cleanSI1 or SI2diamondCrankycustomer alert:you helped turnaround theirattitude and theyleft happyPositivefeedback givenabout youand/or the RCteam in chatOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Send acustomer alink to theircart at the endof the convoAnswer afellow GG'squestion inslack or chatA customeris looking for"investmentdiamonds"Learn somethingnew aboutdiamonds or thesite and share withthe team in slackGive a fellowteammate ashoutout for ajob well done inslack orintercomHelp acustomercompare 2 or 3diamonds inchat and settleon one."Can I justbuy thesetting withno centerdiamond?"Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerFind acustomer an altwhen thediamond theyliked has beensoldA customersends picturesof rocks andneeds a gem IDFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Send thereview link toa happycustomer inIntercomHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Help a customerexchange theirdiamond or settingwhen they chat infor a returnSuggestshop.rarecarat.comto someone lookingfor jewelrySuggest aneye cleanSI1 or SI2diamondCrankycustomer alert:you helped turnaround theirattitude and theyleft happyPositivefeedback givenabout youand/or the RCteam in chatOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Send acustomer alink to theircart at the endof the convoAnswer afellow GG'squestion inslack or chatA customeris looking for"investmentdiamonds"Learn somethingnew aboutdiamonds or thesite and share withthe team in slackGive a fellowteammate ashoutout for ajob well done inslack orintercomHelp acustomercompare 2 or 3diamonds inchat and settleon one."Can I justbuy thesetting withno centerdiamond?"Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerFind acustomer an altwhen thediamond theyliked has beensoldA customersends picturesof rocks andneeds a gem IDFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  2. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  3. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  4. Send the review link to a happy customer in Intercom
  5. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  6. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  7. Help a customer exchange their diamond or setting when they chat in for a return
  8. Suggest shop.rarecarat.com to someone looking for jewelry
  9. Suggest an eye clean SI1 or SI2 diamond
  10. Cranky customer alert: you helped turn around their attitude and they left happy
  11. Positive feedback given about you and/or the RC team in chat
  12. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  13. Send a customer a link to their cart at the end of the convo
  14. Answer a fellow GG's question in slack or chat
  15. A customer is looking for "investment diamonds"
  16. Learn something new about diamonds or the site and share with the team in slack
  17. Give a fellow teammate a shoutout for a job well done in slack or intercom
  18. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  19. "Can I just buy the setting with no center diamond?"
  20. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  21. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  22. Find a customer an alt when the diamond they liked has been sold
  23. A customer sends pictures of rocks and needs a gem ID
  24. Follow-up with a customer you snoozed that you sent options to 1-2 days later.