Answer afellow GG'squestion inslack or chatHelp a customerexchange theirdiamond or settingwhen they chat infor a returnCrankycustomer alert:you helped turnaround theirattitude and theyleft happyPositivefeedback givenabout youand/or the RCteam in chatI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Learn somethingnew aboutdiamonds or thesite and share withthe team in slackHelp acustomercompare 2 or 3diamonds inchat and settleon one.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?A customeris looking for"investmentdiamonds"A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Send thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerA customersends picturesof rocks andneeds a gem ID"Can I justbuy thesetting withno centerdiamond?"Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Suggest aneye cleanSI1 or SI2diamondFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Find acustomer an altwhen thediamond theyliked has beensoldGive a fellowteammate ashoutout for ajob well done inslack orintercomSuggestshop.rarecarat.comto someone lookingfor jewelryAnswer afellow GG'squestion inslack or chatHelp a customerexchange theirdiamond or settingwhen they chat infor a returnCrankycustomer alert:you helped turnaround theirattitude and theyleft happyPositivefeedback givenabout youand/or the RCteam in chatI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Learn somethingnew aboutdiamonds or thesite and share withthe team in slackHelp acustomercompare 2 or 3diamonds inchat and settleon one.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?A customeris looking for"investmentdiamonds"A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Send thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerA customersends picturesof rocks andneeds a gem ID"Can I justbuy thesetting withno centerdiamond?"Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Suggest aneye cleanSI1 or SI2diamondFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Find acustomer an altwhen thediamond theyliked has beensoldGive a fellowteammate ashoutout for ajob well done inslack orintercomSuggestshop.rarecarat.comto someone lookingfor jewelry

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a fellow GG's question in slack or chat
  2. Help a customer exchange their diamond or setting when they chat in for a return
  3. Cranky customer alert: you helped turn around their attitude and they left happy
  4. Positive feedback given about you and/or the RC team in chat
  5. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  6. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  7. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  8. Learn something new about diamonds or the site and share with the team in slack
  9. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  10. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  11. A customer is looking for "investment diamonds"
  12. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  13. Send the review link to a happy customer in Intercom
  14. Send a customer a link to their cart at the end of the convo
  15. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  16. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  17. A customer sends pictures of rocks and needs a gem ID
  18. "Can I just buy the setting with no center diamond?"
  19. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  20. Suggest an eye clean SI1 or SI2 diamond
  21. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  22. Find a customer an alt when the diamond they liked has been sold
  23. Give a fellow teammate a shoutout for a job well done in slack or intercom
  24. Suggest shop.rarecarat.com to someone looking for jewelry