Send acustomer alink to theircart at the endof the convo"Can I justbuy thesetting withno centerdiamond?"Answer afellow GG'squestion inslack or chatSuggest aneye cleanSI1 or SI2diamondHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Send thereview link toa happycustomer inIntercomA customersends picturesof rocks andneeds a gem IDSuggestshop.rarecarat.comto someone lookingfor jewelryGive a fellowteammate ashoutout for ajob well done inslack orintercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.Crankycustomer alert:you helped turnaround theirattitude and theyleft happyDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with seller"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteA customeris looking for"investmentdiamonds"Help a customerexchange theirdiamond or settingwhen they chat infor a returnOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Learn somethingnew aboutdiamonds or thesite and share withthe team in slackFind acustomer an altwhen thediamond theyliked has beensoldExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Positivefeedback givenabout youand/or the RCteam in chatFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Send acustomer alink to theircart at the endof the convo"Can I justbuy thesetting withno centerdiamond?"Answer afellow GG'squestion inslack or chatSuggest aneye cleanSI1 or SI2diamondHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Send thereview link toa happycustomer inIntercomA customersends picturesof rocks andneeds a gem IDSuggestshop.rarecarat.comto someone lookingfor jewelryGive a fellowteammate ashoutout for ajob well done inslack orintercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.Crankycustomer alert:you helped turnaround theirattitude and theyleft happyDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with seller"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteA customeris looking for"investmentdiamonds"Help a customerexchange theirdiamond or settingwhen they chat infor a returnOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Learn somethingnew aboutdiamonds or thesite and share withthe team in slackFind acustomer an altwhen thediamond theyliked has beensoldExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Positivefeedback givenabout youand/or the RCteam in chatFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!

Rare Carat Intercom Bingo - October - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a customer a link to their cart at the end of the convo
  2. "Can I just buy the setting with no center diamond?"
  3. Answer a fellow GG's question in slack or chat
  4. Suggest an eye clean SI1 or SI2 diamond
  5. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  6. Send the review link to a happy customer in Intercom
  7. A customer sends pictures of rocks and needs a gem ID
  8. Suggest shop.rarecarat.com to someone looking for jewelry
  9. Give a fellow teammate a shoutout for a job well done in slack or intercom
  10. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  11. Cranky customer alert: you helped turn around their attitude and they left happy
  12. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  13. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  14. A customer is looking for "investment diamonds"
  15. Help a customer exchange their diamond or setting when they chat in for a return
  16. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  17. Learn something new about diamonds or the site and share with the team in slack
  18. Find a customer an alt when the diamond they liked has been sold
  19. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  20. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  21. Positive feedback given about you and/or the RC team in chat
  22. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  23. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  24. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!