(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"What's your computer name"
*Free Space*
Called for a user that is not in the office
Everything is a modem
"I have to go to a meeting soon." "How Long will this take?"
"I've already restarted it" (Computer has been on for more than 24 hours)
"it worked yesterday"
User called in on existing ticket claiming emergency
Turning off the monitor is not the same as powering down the PC
Turn it off and back on again
LMGTFY
There is a literal "List" of windows updates
Spend more time driving out to site than fixing the issue
"Just one more thing" (Problem is bigger than original problem)
Go onsite for a user that is not onsite
Client reopens ticket with "Thank you" or "Okay"
Quickbooks is running in single user mode (again)
Client claims to know more than the tech
Computer is over 7 years old
"Can you do this after hours?"
Client uses a swear word
Fixed the issue by doing nothing
User asking for another tech
Logging of is not the same as disconnecting
User requests onsite for something that can be done remotely
