"Can youdo thisafterhours?"Everythingis amodemQuickbooksis running insingle usermode(again)Userasking foranothertechFixed theissue bydoingnothingTurning offthe monitor isnot the sameas poweringdown the PCTurn it offand backon again"What's yourcomputername" *Free Space*Logging of isnot the sameasdisconnectingClientuses aswearword"I have to goto a meetingsoon." "HowLong will thistake?"Go onsitefor a userthat is notonsiteUser calledin on existingticketclaimingemergency There is aliteral "List"of windowsupdatesClient claimsto knowmore thanthe techSpend moretime drivingout to sitethan fixingthe issueClientreopensticket with"Thank you"or "Okay""it workedyesterday"User requestsonsite forsomethingthat can bedone remotelyComputeris over 7years oldLMGTFY"Just one morething" (Problemis bigger thanoriginalproblem)Called fora user thatis not inthe officeIssueresolvedby runningas admin"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)"Can youdo thisafterhours?"Everythingis amodemQuickbooksis running insingle usermode(again)Userasking foranothertechFixed theissue bydoingnothingTurning offthe monitor isnot the sameas poweringdown the PCTurn it offand backon again"What's yourcomputername" *Free Space*Logging of isnot the sameasdisconnectingClientuses aswearword"I have to goto a meetingsoon." "HowLong will thistake?"Go onsitefor a userthat is notonsiteUser calledin on existingticketclaimingemergency There is aliteral "List"of windowsupdatesClient claimsto knowmore thanthe techSpend moretime drivingout to sitethan fixingthe issueClientreopensticket with"Thank you"or "Okay""it workedyesterday"User requestsonsite forsomethingthat can bedone remotelyComputeris over 7years oldLMGTFY"Just one morething" (Problemis bigger thanoriginalproblem)Called fora user thatis not inthe officeIssueresolvedby runningas admin"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you do this after hours?"
  2. Everything is a modem
  3. Quickbooks is running in single user mode (again)
  4. User asking for another tech
  5. Fixed the issue by doing nothing
  6. Turning off the monitor is not the same as powering down the PC
  7. Turn it off and back on again
  8. "What's your computer name" *Free Space*
  9. Logging of is not the same as disconnecting
  10. Client uses a swear word
  11. "I have to go to a meeting soon." "How Long will this take?"
  12. Go onsite for a user that is not onsite
  13. User called in on existing ticket claiming emergency
  14. There is a literal "List" of windows updates
  15. Client claims to know more than the tech
  16. Spend more time driving out to site than fixing the issue
  17. Client reopens ticket with "Thank you" or "Okay"
  18. "it worked yesterday"
  19. User requests onsite for something that can be done remotely
  20. Computer is over 7 years old
  21. LMGTFY
  22. "Just one more thing" (Problem is bigger than original problem)
  23. Called for a user that is not in the office
  24. Issue resolved by running as admin
  25. "I've already restarted it" (Computer has been on for more than 24 hours)