Fixed theissue bydoingnothingThere is aliteral "List"of windowsupdatesCalled fora user thatis not inthe officeComputeris over 7years oldClientuses aswearwordLMGTFYIssueresolvedby runningas adminUser calledin on existingticketclaimingemergency "I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Spend moretime drivingout to sitethan fixingthe issueTurn it offand backon again"it workedyesterday""I have to goto a meetingsoon." "HowLong will thistake?"Logging of isnot the sameasdisconnectingClientreopensticket with"Thank you"or "Okay""Just one morething" (Problemis bigger thanoriginalproblem)Go onsitefor a userthat is notonsite"What's yourcomputername" *Free Space*User requestsonsite forsomethingthat can bedone remotelyClient claimsto knowmore thanthe tech"Can youdo thisafterhours?"Quickbooksis running insingle usermode(again)Everythingis amodemUserasking foranothertechTurning offthe monitor isnot the sameas poweringdown the PCFixed theissue bydoingnothingThere is aliteral "List"of windowsupdatesCalled fora user thatis not inthe officeComputeris over 7years oldClientuses aswearwordLMGTFYIssueresolvedby runningas adminUser calledin on existingticketclaimingemergency "I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Spend moretime drivingout to sitethan fixingthe issueTurn it offand backon again"it workedyesterday""I have to goto a meetingsoon." "HowLong will thistake?"Logging of isnot the sameasdisconnectingClientreopensticket with"Thank you"or "Okay""Just one morething" (Problemis bigger thanoriginalproblem)Go onsitefor a userthat is notonsite"What's yourcomputername" *Free Space*User requestsonsite forsomethingthat can bedone remotelyClient claimsto knowmore thanthe tech"Can youdo thisafterhours?"Quickbooksis running insingle usermode(again)Everythingis amodemUserasking foranothertechTurning offthe monitor isnot the sameas poweringdown the PC

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed the issue by doing nothing
  2. There is a literal "List" of windows updates
  3. Called for a user that is not in the office
  4. Computer is over 7 years old
  5. Client uses a swear word
  6. LMGTFY
  7. Issue resolved by running as admin
  8. User called in on existing ticket claiming emergency
  9. "I've already restarted it" (Computer has been on for more than 24 hours)
  10. Spend more time driving out to site than fixing the issue
  11. Turn it off and back on again
  12. "it worked yesterday"
  13. "I have to go to a meeting soon." "How Long will this take?"
  14. Logging of is not the same as disconnecting
  15. Client reopens ticket with "Thank you" or "Okay"
  16. "Just one more thing" (Problem is bigger than original problem)
  17. Go onsite for a user that is not onsite
  18. "What's your computer name" *Free Space*
  19. User requests onsite for something that can be done remotely
  20. Client claims to know more than the tech
  21. "Can you do this after hours?"
  22. Quickbooks is running in single user mode (again)
  23. Everything is a modem
  24. User asking for another tech
  25. Turning off the monitor is not the same as powering down the PC