(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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User asking for another tech
Called for a user that is not in the office
Client reopens ticket with "Thank you" or "Okay"
"I've already restarted it" (Computer has been on for more than 24 hours)
Client uses a swear word
"it worked yesterday"
LMGTFY
"What's your computer name"
*Free Space*
Logging of is not the same as disconnecting
Spend more time driving out to site than fixing the issue
"I have to go to a meeting soon." "How Long will this take?"
"Can you do this after hours?"
Issue resolved by running as admin
Go onsite for a user that is not onsite
Turning off the monitor is not the same as powering down the PC
There is a literal "List" of windows updates
Quickbooks is running in single user mode (again)
"Just one more thing" (Problem is bigger than original problem)
Turn it off and back on again
Client claims to know more than the tech
User called in on existing ticket claiming emergency
Everything is a modem
User requests onsite for something that can be done remotely
