Go onsitefor a userthat is notonsite"What's yourcomputername" *Free Space*Clientuses aswearword"I have to goto a meetingsoon." "HowLong will thistake?"There is aliteral "List"of windowsupdatesFixed theissue bydoingnothing"Can youdo thisafterhours?"Everythingis amodem"it workedyesterday"Clientreopensticket with"Thank you"or "Okay"User requestsonsite forsomethingthat can bedone remotely"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Turning offthe monitor isnot the sameas poweringdown the PCLMGTFYQuickbooksis running insingle usermode(again)"Just one morething" (Problemis bigger thanoriginalproblem)Turn it offand backon againLogging of isnot the sameasdisconnectingUserasking foranothertechIssueresolvedby runningas adminCalled fora user thatis not inthe officeSpend moretime drivingout to sitethan fixingthe issueUser calledin on existingticketclaimingemergency Client claimsto knowmore thanthe techComputeris over 7years oldGo onsitefor a userthat is notonsite"What's yourcomputername" *Free Space*Clientuses aswearword"I have to goto a meetingsoon." "HowLong will thistake?"There is aliteral "List"of windowsupdatesFixed theissue bydoingnothing"Can youdo thisafterhours?"Everythingis amodem"it workedyesterday"Clientreopensticket with"Thank you"or "Okay"User requestsonsite forsomethingthat can bedone remotely"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Turning offthe monitor isnot the sameas poweringdown the PCLMGTFYQuickbooksis running insingle usermode(again)"Just one morething" (Problemis bigger thanoriginalproblem)Turn it offand backon againLogging of isnot the sameasdisconnectingUserasking foranothertechIssueresolvedby runningas adminCalled fora user thatis not inthe officeSpend moretime drivingout to sitethan fixingthe issueUser calledin on existingticketclaimingemergency Client claimsto knowmore thanthe techComputeris over 7years old

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go onsite for a user that is not onsite
  2. "What's your computer name" *Free Space*
  3. Client uses a swear word
  4. "I have to go to a meeting soon." "How Long will this take?"
  5. There is a literal "List" of windows updates
  6. Fixed the issue by doing nothing
  7. "Can you do this after hours?"
  8. Everything is a modem
  9. "it worked yesterday"
  10. Client reopens ticket with "Thank you" or "Okay"
  11. User requests onsite for something that can be done remotely
  12. "I've already restarted it" (Computer has been on for more than 24 hours)
  13. Turning off the monitor is not the same as powering down the PC
  14. LMGTFY
  15. Quickbooks is running in single user mode (again)
  16. "Just one more thing" (Problem is bigger than original problem)
  17. Turn it off and back on again
  18. Logging of is not the same as disconnecting
  19. User asking for another tech
  20. Issue resolved by running as admin
  21. Called for a user that is not in the office
  22. Spend more time driving out to site than fixing the issue
  23. User called in on existing ticket claiming emergency
  24. Client claims to know more than the tech
  25. Computer is over 7 years old