There is aliteral "List"of windowsupdates"What's yourcomputername" *Free Space*Everythingis amodemLMGTFYClientreopensticket with"Thank you"or "Okay"Spend moretime drivingout to sitethan fixingthe issue"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Quickbooksis running insingle usermode(again)"Just one morething" (Problemis bigger thanoriginalproblem)User requestsonsite forsomethingthat can bedone remotelyFixed theissue bydoingnothing"I have to goto a meetingsoon." "HowLong will thistake?"User calledin on existingticketclaimingemergency "it workedyesterday"Logging of isnot the sameasdisconnectingCalled fora user thatis not inthe officeComputeris over 7years oldUserasking foranothertechTurn it offand backon againTurning offthe monitor isnot the sameas poweringdown the PC"Can youdo thisafterhours?"Client claimsto knowmore thanthe techGo onsitefor a userthat is notonsiteClientuses aswearwordIssueresolvedby runningas adminThere is aliteral "List"of windowsupdates"What's yourcomputername" *Free Space*Everythingis amodemLMGTFYClientreopensticket with"Thank you"or "Okay"Spend moretime drivingout to sitethan fixingthe issue"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Quickbooksis running insingle usermode(again)"Just one morething" (Problemis bigger thanoriginalproblem)User requestsonsite forsomethingthat can bedone remotelyFixed theissue bydoingnothing"I have to goto a meetingsoon." "HowLong will thistake?"User calledin on existingticketclaimingemergency "it workedyesterday"Logging of isnot the sameasdisconnectingCalled fora user thatis not inthe officeComputeris over 7years oldUserasking foranothertechTurn it offand backon againTurning offthe monitor isnot the sameas poweringdown the PC"Can youdo thisafterhours?"Client claimsto knowmore thanthe techGo onsitefor a userthat is notonsiteClientuses aswearwordIssueresolvedby runningas admin

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. There is a literal "List" of windows updates
  2. "What's your computer name" *Free Space*
  3. Everything is a modem
  4. LMGTFY
  5. Client reopens ticket with "Thank you" or "Okay"
  6. Spend more time driving out to site than fixing the issue
  7. "I've already restarted it" (Computer has been on for more than 24 hours)
  8. Quickbooks is running in single user mode (again)
  9. "Just one more thing" (Problem is bigger than original problem)
  10. User requests onsite for something that can be done remotely
  11. Fixed the issue by doing nothing
  12. "I have to go to a meeting soon." "How Long will this take?"
  13. User called in on existing ticket claiming emergency
  14. "it worked yesterday"
  15. Logging of is not the same as disconnecting
  16. Called for a user that is not in the office
  17. Computer is over 7 years old
  18. User asking for another tech
  19. Turn it off and back on again
  20. Turning off the monitor is not the same as powering down the PC
  21. "Can you do this after hours?"
  22. Client claims to know more than the tech
  23. Go onsite for a user that is not onsite
  24. Client uses a swear word
  25. Issue resolved by running as admin