"I have to goto a meetingsoon." "HowLong will thistake?"LMGTFY"Can youdo thisafterhours?""What's yourcomputername" *Free Space*Computeris over 7years oldTurn it offand backon againLogging of isnot the sameasdisconnectingCalled fora user thatis not inthe officeEverythingis amodemThere is aliteral "List"of windowsupdatesQuickbooksis running insingle usermode(again)"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)"Just one morething" (Problemis bigger thanoriginalproblem)"it workedyesterday"Client claimsto knowmore thanthe techUserasking foranothertechGo onsitefor a userthat is notonsiteClientuses aswearwordFixed theissue bydoingnothingSpend moretime drivingout to sitethan fixingthe issueClientreopensticket with"Thank you"or "Okay"User calledin on existingticketclaimingemergency User requestsonsite forsomethingthat can bedone remotelyTurning offthe monitor isnot the sameas poweringdown the PCIssueresolvedby runningas admin"I have to goto a meetingsoon." "HowLong will thistake?"LMGTFY"Can youdo thisafterhours?""What's yourcomputername" *Free Space*Computeris over 7years oldTurn it offand backon againLogging of isnot the sameasdisconnectingCalled fora user thatis not inthe officeEverythingis amodemThere is aliteral "List"of windowsupdatesQuickbooksis running insingle usermode(again)"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)"Just one morething" (Problemis bigger thanoriginalproblem)"it workedyesterday"Client claimsto knowmore thanthe techUserasking foranothertechGo onsitefor a userthat is notonsiteClientuses aswearwordFixed theissue bydoingnothingSpend moretime drivingout to sitethan fixingthe issueClientreopensticket with"Thank you"or "Okay"User calledin on existingticketclaimingemergency User requestsonsite forsomethingthat can bedone remotelyTurning offthe monitor isnot the sameas poweringdown the PCIssueresolvedby runningas admin

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have to go to a meeting soon." "How Long will this take?"
  2. LMGTFY
  3. "Can you do this after hours?"
  4. "What's your computer name" *Free Space*
  5. Computer is over 7 years old
  6. Turn it off and back on again
  7. Logging of is not the same as disconnecting
  8. Called for a user that is not in the office
  9. Everything is a modem
  10. There is a literal "List" of windows updates
  11. Quickbooks is running in single user mode (again)
  12. "I've already restarted it" (Computer has been on for more than 24 hours)
  13. "Just one more thing" (Problem is bigger than original problem)
  14. "it worked yesterday"
  15. Client claims to know more than the tech
  16. User asking for another tech
  17. Go onsite for a user that is not onsite
  18. Client uses a swear word
  19. Fixed the issue by doing nothing
  20. Spend more time driving out to site than fixing the issue
  21. Client reopens ticket with "Thank you" or "Okay"
  22. User called in on existing ticket claiming emergency
  23. User requests onsite for something that can be done remotely
  24. Turning off the monitor is not the same as powering down the PC
  25. Issue resolved by running as admin