Turning offthe monitor isnot the sameas poweringdown the PCClientreopensticket with"Thank you"or "Okay"Go onsitefor a userthat is notonsite"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Spend moretime drivingout to sitethan fixingthe issue"Just one morething" (Problemis bigger thanoriginalproblem)Everythingis amodemThere is aliteral "List"of windowsupdatesFixed theissue bydoingnothingIssueresolvedby runningas admin"Can youdo thisafterhours?""What's yourcomputername" *Free Space*Quickbooksis running insingle usermode(again)User requestsonsite forsomethingthat can bedone remotelyComputeris over 7years oldCalled fora user thatis not inthe officeUserasking foranothertechUser calledin on existingticketclaimingemergency LMGTFY"I have to goto a meetingsoon." "HowLong will thistake?"Clientuses aswearword"it workedyesterday"Logging of isnot the sameasdisconnectingTurn it offand backon againClient claimsto knowmore thanthe techTurning offthe monitor isnot the sameas poweringdown the PCClientreopensticket with"Thank you"or "Okay"Go onsitefor a userthat is notonsite"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Spend moretime drivingout to sitethan fixingthe issue"Just one morething" (Problemis bigger thanoriginalproblem)Everythingis amodemThere is aliteral "List"of windowsupdatesFixed theissue bydoingnothingIssueresolvedby runningas admin"Can youdo thisafterhours?""What's yourcomputername" *Free Space*Quickbooksis running insingle usermode(again)User requestsonsite forsomethingthat can bedone remotelyComputeris over 7years oldCalled fora user thatis not inthe officeUserasking foranothertechUser calledin on existingticketclaimingemergency LMGTFY"I have to goto a meetingsoon." "HowLong will thistake?"Clientuses aswearword"it workedyesterday"Logging of isnot the sameasdisconnectingTurn it offand backon againClient claimsto knowmore thanthe tech

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turning off the monitor is not the same as powering down the PC
  2. Client reopens ticket with "Thank you" or "Okay"
  3. Go onsite for a user that is not onsite
  4. "I've already restarted it" (Computer has been on for more than 24 hours)
  5. Spend more time driving out to site than fixing the issue
  6. "Just one more thing" (Problem is bigger than original problem)
  7. Everything is a modem
  8. There is a literal "List" of windows updates
  9. Fixed the issue by doing nothing
  10. Issue resolved by running as admin
  11. "Can you do this after hours?"
  12. "What's your computer name" *Free Space*
  13. Quickbooks is running in single user mode (again)
  14. User requests onsite for something that can be done remotely
  15. Computer is over 7 years old
  16. Called for a user that is not in the office
  17. User asking for another tech
  18. User called in on existing ticket claiming emergency
  19. LMGTFY
  20. "I have to go to a meeting soon." "How Long will this take?"
  21. Client uses a swear word
  22. "it worked yesterday"
  23. Logging of is not the same as disconnecting
  24. Turn it off and back on again
  25. Client claims to know more than the tech