Go onsitefor a userthat is notonsiteQuickbooksis running insingle usermode(again)"Can youdo thisafterhours?""Just one morething" (Problemis bigger thanoriginalproblem)Clientuses aswearwordEverythingis amodemTurn it offand backon againCalled fora user thatis not inthe officeComputeris over 7years oldIssueresolvedby runningas adminLMGTFYLogging of isnot the sameasdisconnectingUserasking foranothertech"it workedyesterday"User requestsonsite forsomethingthat can bedone remotelyClient claimsto knowmore thanthe techClientreopensticket with"Thank you"or "Okay"Spend moretime drivingout to sitethan fixingthe issueUser calledin on existingticketclaimingemergency Fixed theissue bydoingnothing"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Turning offthe monitor isnot the sameas poweringdown the PCThere is aliteral "List"of windowsupdates"What's yourcomputername" *Free Space*"I have to goto a meetingsoon." "HowLong will thistake?"Go onsitefor a userthat is notonsiteQuickbooksis running insingle usermode(again)"Can youdo thisafterhours?""Just one morething" (Problemis bigger thanoriginalproblem)Clientuses aswearwordEverythingis amodemTurn it offand backon againCalled fora user thatis not inthe officeComputeris over 7years oldIssueresolvedby runningas adminLMGTFYLogging of isnot the sameasdisconnectingUserasking foranothertech"it workedyesterday"User requestsonsite forsomethingthat can bedone remotelyClient claimsto knowmore thanthe techClientreopensticket with"Thank you"or "Okay"Spend moretime drivingout to sitethan fixingthe issueUser calledin on existingticketclaimingemergency Fixed theissue bydoingnothing"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Turning offthe monitor isnot the sameas poweringdown the PCThere is aliteral "List"of windowsupdates"What's yourcomputername" *Free Space*"I have to goto a meetingsoon." "HowLong will thistake?"

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go onsite for a user that is not onsite
  2. Quickbooks is running in single user mode (again)
  3. "Can you do this after hours?"
  4. "Just one more thing" (Problem is bigger than original problem)
  5. Client uses a swear word
  6. Everything is a modem
  7. Turn it off and back on again
  8. Called for a user that is not in the office
  9. Computer is over 7 years old
  10. Issue resolved by running as admin
  11. LMGTFY
  12. Logging of is not the same as disconnecting
  13. User asking for another tech
  14. "it worked yesterday"
  15. User requests onsite for something that can be done remotely
  16. Client claims to know more than the tech
  17. Client reopens ticket with "Thank you" or "Okay"
  18. Spend more time driving out to site than fixing the issue
  19. User called in on existing ticket claiming emergency
  20. Fixed the issue by doing nothing
  21. "I've already restarted it" (Computer has been on for more than 24 hours)
  22. Turning off the monitor is not the same as powering down the PC
  23. There is a literal "List" of windows updates
  24. "What's your computer name" *Free Space*
  25. "I have to go to a meeting soon." "How Long will this take?"