Everythingis amodem"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Turning offthe monitor isnot the sameas poweringdown the PCClientreopensticket with"Thank you"or "Okay""Can youdo thisafterhours?""it workedyesterday"Logging of isnot the sameasdisconnectingFixed theissue bydoingnothing"I have to goto a meetingsoon." "HowLong will thistake?"Client claimsto knowmore thanthe techUserasking foranothertechGo onsitefor a userthat is notonsiteComputeris over 7years oldUser calledin on existingticketclaimingemergency Spend moretime drivingout to sitethan fixingthe issueThere is aliteral "List"of windowsupdatesQuickbooksis running insingle usermode(again)"Just one morething" (Problemis bigger thanoriginalproblem)"What's yourcomputername" *Free Space*Clientuses aswearwordCalled fora user thatis not inthe officeIssueresolvedby runningas adminLMGTFYTurn it offand backon againUser requestsonsite forsomethingthat can bedone remotelyEverythingis amodem"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Turning offthe monitor isnot the sameas poweringdown the PCClientreopensticket with"Thank you"or "Okay""Can youdo thisafterhours?""it workedyesterday"Logging of isnot the sameasdisconnectingFixed theissue bydoingnothing"I have to goto a meetingsoon." "HowLong will thistake?"Client claimsto knowmore thanthe techUserasking foranothertechGo onsitefor a userthat is notonsiteComputeris over 7years oldUser calledin on existingticketclaimingemergency Spend moretime drivingout to sitethan fixingthe issueThere is aliteral "List"of windowsupdatesQuickbooksis running insingle usermode(again)"Just one morething" (Problemis bigger thanoriginalproblem)"What's yourcomputername" *Free Space*Clientuses aswearwordCalled fora user thatis not inthe officeIssueresolvedby runningas adminLMGTFYTurn it offand backon againUser requestsonsite forsomethingthat can bedone remotely

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Everything is a modem
  2. "I've already restarted it" (Computer has been on for more than 24 hours)
  3. Turning off the monitor is not the same as powering down the PC
  4. Client reopens ticket with "Thank you" or "Okay"
  5. "Can you do this after hours?"
  6. "it worked yesterday"
  7. Logging of is not the same as disconnecting
  8. Fixed the issue by doing nothing
  9. "I have to go to a meeting soon." "How Long will this take?"
  10. Client claims to know more than the tech
  11. User asking for another tech
  12. Go onsite for a user that is not onsite
  13. Computer is over 7 years old
  14. User called in on existing ticket claiming emergency
  15. Spend more time driving out to site than fixing the issue
  16. There is a literal "List" of windows updates
  17. Quickbooks is running in single user mode (again)
  18. "Just one more thing" (Problem is bigger than original problem)
  19. "What's your computer name" *Free Space*
  20. Client uses a swear word
  21. Called for a user that is not in the office
  22. Issue resolved by running as admin
  23. LMGTFY
  24. Turn it off and back on again
  25. User requests onsite for something that can be done remotely