(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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User requests onsite for something that can be done remotely
Client uses a swear word
Quickbooks is running in single user mode (again)
"I have to go to a meeting soon." "How Long will this take?"
Called for a user that is not in the office
Turning off the monitor is not the same as powering down the PC
User called in on existing ticket claiming emergency
Computer is over 7 years old
Client claims to know more than the tech
Turn it off and back on again
There is a literal "List" of windows updates
"Just one more thing" (Problem is bigger than original problem)
"Can you do this after hours?"
Go onsite for a user that is not onsite
"I've already restarted it" (Computer has been on for more than 24 hours)
"it worked yesterday"
Spend more time driving out to site than fixing the issue
