User requestsonsite forsomethingthat can bedone remotelyThere is aliteral "List"of windowsupdates"Can youdo thisafterhours?"Clientuses aswearword"I have to goto a meetingsoon." "HowLong will thistake?"Clientreopensticket with"Thank you"or "Okay"Issueresolvedby runningas adminGo onsitefor a userthat is notonsiteClient claimsto knowmore thanthe techUser calledin on existingticketclaimingemergency "Just one morething" (Problemis bigger thanoriginalproblem)Fixed theissue bydoingnothingTurn it offand backon againComputeris over 7years old"What's yourcomputername" *Free Space*Logging of isnot the sameasdisconnectingUserasking foranothertechSpend moretime drivingout to sitethan fixingthe issueCalled fora user thatis not inthe officeEverythingis amodemTurning offthe monitor isnot the sameas poweringdown the PC"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Quickbooksis running insingle usermode(again)"it workedyesterday"LMGTFYUser requestsonsite forsomethingthat can bedone remotelyThere is aliteral "List"of windowsupdates"Can youdo thisafterhours?"Clientuses aswearword"I have to goto a meetingsoon." "HowLong will thistake?"Clientreopensticket with"Thank you"or "Okay"Issueresolvedby runningas adminGo onsitefor a userthat is notonsiteClient claimsto knowmore thanthe techUser calledin on existingticketclaimingemergency "Just one morething" (Problemis bigger thanoriginalproblem)Fixed theissue bydoingnothingTurn it offand backon againComputeris over 7years old"What's yourcomputername" *Free Space*Logging of isnot the sameasdisconnectingUserasking foranothertechSpend moretime drivingout to sitethan fixingthe issueCalled fora user thatis not inthe officeEverythingis amodemTurning offthe monitor isnot the sameas poweringdown the PC"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Quickbooksis running insingle usermode(again)"it workedyesterday"LMGTFY

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User requests onsite for something that can be done remotely
  2. There is a literal "List" of windows updates
  3. "Can you do this after hours?"
  4. Client uses a swear word
  5. "I have to go to a meeting soon." "How Long will this take?"
  6. Client reopens ticket with "Thank you" or "Okay"
  7. Issue resolved by running as admin
  8. Go onsite for a user that is not onsite
  9. Client claims to know more than the tech
  10. User called in on existing ticket claiming emergency
  11. "Just one more thing" (Problem is bigger than original problem)
  12. Fixed the issue by doing nothing
  13. Turn it off and back on again
  14. Computer is over 7 years old
  15. "What's your computer name" *Free Space*
  16. Logging of is not the same as disconnecting
  17. User asking for another tech
  18. Spend more time driving out to site than fixing the issue
  19. Called for a user that is not in the office
  20. Everything is a modem
  21. Turning off the monitor is not the same as powering down the PC
  22. "I've already restarted it" (Computer has been on for more than 24 hours)
  23. Quickbooks is running in single user mode (again)
  24. "it worked yesterday"
  25. LMGTFY