Clientreopensticket with"Thank you"or "Okay""Can youdo thisafterhours?"Issueresolvedby runningas adminClientuses aswearwordFixed theissue bydoingnothingUser requestsonsite forsomethingthat can bedone remotelyThere is aliteral "List"of windowsupdatesSpend moretime drivingout to sitethan fixingthe issueUser calledin on existingticketclaimingemergency Go onsitefor a userthat is notonsite"I have to goto a meetingsoon." "HowLong will thistake?"Client claimsto knowmore thanthe techQuickbooksis running insingle usermode(again)"it workedyesterday"LMGTFY"Just one morething" (Problemis bigger thanoriginalproblem)Userasking foranothertech"What's yourcomputername" *Free Space*Logging of isnot the sameasdisconnectingCalled fora user thatis not inthe officeComputeris over 7years old"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Everythingis amodemTurn it offand backon againTurning offthe monitor isnot the sameas poweringdown the PCClientreopensticket with"Thank you"or "Okay""Can youdo thisafterhours?"Issueresolvedby runningas adminClientuses aswearwordFixed theissue bydoingnothingUser requestsonsite forsomethingthat can bedone remotelyThere is aliteral "List"of windowsupdatesSpend moretime drivingout to sitethan fixingthe issueUser calledin on existingticketclaimingemergency Go onsitefor a userthat is notonsite"I have to goto a meetingsoon." "HowLong will thistake?"Client claimsto knowmore thanthe techQuickbooksis running insingle usermode(again)"it workedyesterday"LMGTFY"Just one morething" (Problemis bigger thanoriginalproblem)Userasking foranothertech"What's yourcomputername" *Free Space*Logging of isnot the sameasdisconnectingCalled fora user thatis not inthe officeComputeris over 7years old"I've alreadyrestarted it"(Computer hasbeen on formore than 24hours)Everythingis amodemTurn it offand backon againTurning offthe monitor isnot the sameas poweringdown the PC

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client reopens ticket with "Thank you" or "Okay"
  2. "Can you do this after hours?"
  3. Issue resolved by running as admin
  4. Client uses a swear word
  5. Fixed the issue by doing nothing
  6. User requests onsite for something that can be done remotely
  7. There is a literal "List" of windows updates
  8. Spend more time driving out to site than fixing the issue
  9. User called in on existing ticket claiming emergency
  10. Go onsite for a user that is not onsite
  11. "I have to go to a meeting soon." "How Long will this take?"
  12. Client claims to know more than the tech
  13. Quickbooks is running in single user mode (again)
  14. "it worked yesterday"
  15. LMGTFY
  16. "Just one more thing" (Problem is bigger than original problem)
  17. User asking for another tech
  18. "What's your computer name" *Free Space*
  19. Logging of is not the same as disconnecting
  20. Called for a user that is not in the office
  21. Computer is over 7 years old
  22. "I've already restarted it" (Computer has been on for more than 24 hours)
  23. Everything is a modem
  24. Turn it off and back on again
  25. Turning off the monitor is not the same as powering down the PC