(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client reopens ticket with "Thank you" or "Okay"
User called in on existing ticket claiming emergency
"What's your computer name"
*Free Space*
Go onsite for a user that is not onsite
Spend more time driving out to site than fixing the issue
"I have to go to a meeting soon." "How Long will this take?"
"I've already restarted it" (Computer has been on for more than 24 hours)
Everything is a modem
Issue resolved by running as admin
Client claims to know more than the tech
Computer is over 7 years old
Called for a user that is not in the office
"Just one more thing" (Problem is bigger than original problem)
There is a literal "List" of windows updates
Quickbooks is running in single user mode (again)
Fixed the issue by doing nothing
Turn it off and back on again
"Can you do this after hours?"
Turning off the monitor is not the same as powering down the PC
User asking for another tech
User requests onsite for something that can be done remotely
