This bingo card has 25 words: "I've already restarted it" (Computer has been on for more than 24 hours), Logging of is not the same as disconnecting, Called for a user that is not in the office, Everything is a modem, Fixed the issue by doing nothing, Computer is over 7 years old, Client uses a swear word, LMGTFY, "it worked yesterday", Quickbooks is running in single user mode (again), Spend more time driving out to site than fixing the issue, There is a literal "List" of windows updates, "What's your computer name" *Free Space*, Turning off the monitor is not the same as powering down the PC, Client reopens ticket with "Thank you" or "Okay", "I have to go to a meeting soon." "How Long will this take?", User requests onsite for something that can be done remotely, User called in on existing ticket claiming emergency, "Just one more thing" (Problem is bigger than original problem), Issue resolved by running as admin, Go onsite for a user that is not onsite, Client claims to know more than the tech, "Can you do this after hours?", User asking for another tech and Turn it off and back on again.
ITSC Call Bingo | Feb Intake Bingo | BINGO | ITSC Calls Bingo | PHONE BINGO
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