PersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffCheckdate dotsare on allproductsName athand-off,thank, seeyou nexttimeFill out build-to numbersand wasteNumbers forfood itemsStore PersonalBelongings outsight ofcustomers andprep areaUpsell anItem (food orbeverage topair)Smalltalk/Eyecontact whilemaking drinkDust/SweepCaféEyecontact athand offGreetCustomerwhen theyarrive, offerSampleOffer drinkideas tosomeoneunsure oforderFillingimpulsedisplays /food itemsDusting,organizing,tidying upCupDisplaysSet Timer forPikes,ensurefreshness(30 min)Apologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Ace abaristaobservationwith TLIntroduceyourself byname tocustomer atregisterCall acustomer bytheir name 3times in onetransactionCheckSanitizerbucket every30 minutesWash Handsenteringprep area orswitchinglinesTemperatureChecks(AM, Mid,PM)Uniform100%, cleanapron, hat,name tagPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffCheckdate dotsare on allproductsName athand-off,thank, seeyou nexttimeFill out build-to numbersand wasteNumbers forfood itemsStore PersonalBelongings outsight ofcustomers andprep areaUpsell anItem (food orbeverage topair)Smalltalk/Eyecontact whilemaking drinkDust/SweepCaféEyecontact athand offGreetCustomerwhen theyarrive, offerSampleOffer drinkideas tosomeoneunsure oforderFillingimpulsedisplays /food itemsDusting,organizing,tidying upCupDisplaysSet Timer forPikes,ensurefreshness(30 min)Apologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Ace abaristaobservationwith TLIntroduceyourself byname tocustomer atregisterCall acustomer bytheir name 3times in onetransactionCheckSanitizerbucket every30 minutesWash Handsenteringprep area orswitchinglinesTemperatureChecks(AM, Mid,PM)Uniform100%, cleanapron, hat,name tag

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal Connection / Small talk conversation
  2. Thanking Customer at Register and Handoff
  3. Check date dots are on all products
  4. Name at hand-off, thank, see you next time
  5. Fill out build-to numbers and waste Numbers for food items
  6. Store Personal Belongings out sight of customers and prep area
  7. Upsell an Item (food or beverage to pair)
  8. Small talk/Eye contact while making drink
  9. Dust/Sweep Café
  10. Eye contact at hand off
  11. Greet Customer when they arrive, offer Sample
  12. Offer drink ideas to someone unsure of order
  13. Filling impulse displays / food items
  14. Dusting, organizing, tidying up Cup Displays
  15. Set Timer for Pikes, ensure freshness (30 min)
  16. Apologize for wait, even if none or short
  17. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  18. Ace a barista observation with TL
  19. Introduce yourself by name to customer at register
  20. Call a customer by their name 3 times in one transaction
  21. Check Sanitizer bucket every 30 minutes
  22. Wash Hands entering prep area or switching lines
  23. Temperature Checks (AM, Mid, PM)
  24. Uniform 100%, clean apron, hat, name tag