Call acustomer bytheir name 3times in onetransactionDusting,organizing,tidying upCupDisplaysApologize forwait, even ifnone orshortPersonalConnection /Small talkconversationUniform100%, cleanapron, hat,name tagCheckdate dotsare on allproductsIntroduceyourself byname tocustomer atregisterDust/SweepCaféCheckSanitizerbucket every30 minutesWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Offer drinkideas tosomeoneunsure oforderFill out build-to numbersand wasteNumbers forfood itemsThankingCustomer atRegister andHandoffStore PersonalBelongings outsight ofcustomers andprep areaAce abaristaobservationwith TLUpsell anItem (food orbeverage topair)Name athand-off,thank, seeyou nexttimeTemperatureChecks(AM, Mid,PM)GreetCustomerwhen theyarrive, offerSampleSmalltalk/Eyecontact whilemaking drinkSet Timer forPikes,ensurefreshness(30 min)Eyecontact athand offWash Handsenteringprep area orswitchinglinesFillingimpulsedisplays /food itemsCall acustomer bytheir name 3times in onetransactionDusting,organizing,tidying upCupDisplaysApologize forwait, even ifnone orshortPersonalConnection /Small talkconversationUniform100%, cleanapron, hat,name tagCheckdate dotsare on allproductsIntroduceyourself byname tocustomer atregisterDust/SweepCaféCheckSanitizerbucket every30 minutesWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Offer drinkideas tosomeoneunsure oforderFill out build-to numbersand wasteNumbers forfood itemsThankingCustomer atRegister andHandoffStore PersonalBelongings outsight ofcustomers andprep areaAce abaristaobservationwith TLUpsell anItem (food orbeverage topair)Name athand-off,thank, seeyou nexttimeTemperatureChecks(AM, Mid,PM)GreetCustomerwhen theyarrive, offerSampleSmalltalk/Eyecontact whilemaking drinkSet Timer forPikes,ensurefreshness(30 min)Eyecontact athand offWash Handsenteringprep area orswitchinglinesFillingimpulsedisplays /food items

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call a customer by their name 3 times in one transaction
  2. Dusting, organizing, tidying up Cup Displays
  3. Apologize for wait, even if none or short
  4. Personal Connection / Small talk conversation
  5. Uniform 100%, clean apron, hat, name tag
  6. Check date dots are on all products
  7. Introduce yourself by name to customer at register
  8. Dust/Sweep Café
  9. Check Sanitizer bucket every 30 minutes
  10. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  11. Offer drink ideas to someone unsure of order
  12. Fill out build-to numbers and waste Numbers for food items
  13. Thanking Customer at Register and Handoff
  14. Store Personal Belongings out sight of customers and prep area
  15. Ace a barista observation with TL
  16. Upsell an Item (food or beverage to pair)
  17. Name at hand-off, thank, see you next time
  18. Temperature Checks (AM, Mid, PM)
  19. Greet Customer when they arrive, offer Sample
  20. Small talk/Eye contact while making drink
  21. Set Timer for Pikes, ensure freshness (30 min)
  22. Eye contact at hand off
  23. Wash Hands entering prep area or switching lines
  24. Filling impulse displays / food items