(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Check Sanitizer bucket every 30 minutes
Store Personal Belongings out sight of customers and prep area
Apologize for wait, even if none or short
Personal Connection / Small talk conversation
Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
Greet Customer when they arrive, offer Sample
Name at hand-off, thank, see you next time
Eye contact at hand off
Uniform 100%, clean apron, hat, name tag
Dust/Sweep Café
Small talk/Eye contact while making drink
Ace a barista observation with TL
Upsell an Item (food or beverage to pair)
Call a customer by their name 3 times in one transaction
Temperature Checks (AM, Mid, PM)
Introduce yourself by name to customer at register
Set Timer for Pikes, ensure freshness (30 min)
Wash Hands entering prep area or switching lines
Check date dots are on all products
Filling impulse displays / food items
Thanking Customer at Register and Handoff
Offer drink ideas to someone unsure of order
Fill out build-to numbers and waste Numbers for food items
