Name athand-off,thank, seeyou nexttimeUniform100%, cleanapron, hat,name tagSet Timer forPikes,ensurefreshness(30 min)Smalltalk/Eyecontact whilemaking drinkWash Handsenteringprep area orswitchinglinesEyecontact athand offDust/SweepCaféGreetCustomerwhen theyarrive, offerSamplePersonalConnection /Small talkconversationOffer drinkideas tosomeoneunsure oforderTemperatureChecks(AM, Mid,PM)CheckSanitizerbucket every30 minutesFill out build-to numbersand wasteNumbers forfood itemsFillingimpulsedisplays /food itemsThankingCustomer atRegister andHandoffCall acustomer bytheir name 3times in onetransactionIntroduceyourself byname tocustomer atregisterApologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Store PersonalBelongings outsight ofcustomers andprep areaAce abaristaobservationwith TLDusting,organizing,tidying upCupDisplaysUpsell anItem (food orbeverage topair)Checkdate dotsare on allproductsName athand-off,thank, seeyou nexttimeUniform100%, cleanapron, hat,name tagSet Timer forPikes,ensurefreshness(30 min)Smalltalk/Eyecontact whilemaking drinkWash Handsenteringprep area orswitchinglinesEyecontact athand offDust/SweepCaféGreetCustomerwhen theyarrive, offerSamplePersonalConnection /Small talkconversationOffer drinkideas tosomeoneunsure oforderTemperatureChecks(AM, Mid,PM)CheckSanitizerbucket every30 minutesFill out build-to numbersand wasteNumbers forfood itemsFillingimpulsedisplays /food itemsThankingCustomer atRegister andHandoffCall acustomer bytheir name 3times in onetransactionIntroduceyourself byname tocustomer atregisterApologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Store PersonalBelongings outsight ofcustomers andprep areaAce abaristaobservationwith TLDusting,organizing,tidying upCupDisplaysUpsell anItem (food orbeverage topair)Checkdate dotsare on allproducts

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name at hand-off, thank, see you next time
  2. Uniform 100%, clean apron, hat, name tag
  3. Set Timer for Pikes, ensure freshness (30 min)
  4. Small talk/Eye contact while making drink
  5. Wash Hands entering prep area or switching lines
  6. Eye contact at hand off
  7. Dust/Sweep Café
  8. Greet Customer when they arrive, offer Sample
  9. Personal Connection / Small talk conversation
  10. Offer drink ideas to someone unsure of order
  11. Temperature Checks (AM, Mid, PM)
  12. Check Sanitizer bucket every 30 minutes
  13. Fill out build-to numbers and waste Numbers for food items
  14. Filling impulse displays / food items
  15. Thanking Customer at Register and Handoff
  16. Call a customer by their name 3 times in one transaction
  17. Introduce yourself by name to customer at register
  18. Apologize for wait, even if none or short
  19. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  20. Store Personal Belongings out sight of customers and prep area
  21. Ace a barista observation with TL
  22. Dusting, organizing, tidying up Cup Displays
  23. Upsell an Item (food or beverage to pair)
  24. Check date dots are on all products