Dusting,organizing,tidying upCupDisplaysFill out build-to numbersand wasteNumbers forfood itemsCheckdate dotsare on allproductsDust/SweepCaféTemperatureChecks(AM, Mid,PM)Introduceyourself byname tocustomer atregisterCall acustomer bytheir name 3times in onetransactionSet Timer forPikes,ensurefreshness(30 min)Write PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.GreetCustomerwhen theyarrive, offerSampleAce abaristaobservationwith TLSmalltalk/Eyecontact whilemaking drinkThankingCustomer atRegister andHandoffStore PersonalBelongings outsight ofcustomers andprep areaWash Handsenteringprep area orswitchinglinesFillingimpulsedisplays /food itemsCheckSanitizerbucket every30 minutesUniform100%, cleanapron, hat,name tagOffer drinkideas tosomeoneunsure oforderApologize forwait, even ifnone orshortEyecontact athand offPersonalConnection /Small talkconversationName athand-off,thank, seeyou nexttimeUpsell anItem (food orbeverage topair)Dusting,organizing,tidying upCupDisplaysFill out build-to numbersand wasteNumbers forfood itemsCheckdate dotsare on allproductsDust/SweepCaféTemperatureChecks(AM, Mid,PM)Introduceyourself byname tocustomer atregisterCall acustomer bytheir name 3times in onetransactionSet Timer forPikes,ensurefreshness(30 min)Write PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.GreetCustomerwhen theyarrive, offerSampleAce abaristaobservationwith TLSmalltalk/Eyecontact whilemaking drinkThankingCustomer atRegister andHandoffStore PersonalBelongings outsight ofcustomers andprep areaWash Handsenteringprep area orswitchinglinesFillingimpulsedisplays /food itemsCheckSanitizerbucket every30 minutesUniform100%, cleanapron, hat,name tagOffer drinkideas tosomeoneunsure oforderApologize forwait, even ifnone orshortEyecontact athand offPersonalConnection /Small talkconversationName athand-off,thank, seeyou nexttimeUpsell anItem (food orbeverage topair)

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dusting, organizing, tidying up Cup Displays
  2. Fill out build-to numbers and waste Numbers for food items
  3. Check date dots are on all products
  4. Dust/Sweep Café
  5. Temperature Checks (AM, Mid, PM)
  6. Introduce yourself by name to customer at register
  7. Call a customer by their name 3 times in one transaction
  8. Set Timer for Pikes, ensure freshness (30 min)
  9. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  10. Greet Customer when they arrive, offer Sample
  11. Ace a barista observation with TL
  12. Small talk/Eye contact while making drink
  13. Thanking Customer at Register and Handoff
  14. Store Personal Belongings out sight of customers and prep area
  15. Wash Hands entering prep area or switching lines
  16. Filling impulse displays / food items
  17. Check Sanitizer bucket every 30 minutes
  18. Uniform 100%, clean apron, hat, name tag
  19. Offer drink ideas to someone unsure of order
  20. Apologize for wait, even if none or short
  21. Eye contact at hand off
  22. Personal Connection / Small talk conversation
  23. Name at hand-off, thank, see you next time
  24. Upsell an Item (food or beverage to pair)