(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Introduce yourself by name to customer at register
Dust/Sweep Café
Wash Hands entering prep area or switching lines
Dusting, organizing, tidying up Cup Displays
Small talk/Eye contact while making drink
Name at hand-off, thank, see you next time
Upsell an Item (food or beverage to pair)
Ace a barista observation with TL
Thanking Customer at Register and Handoff
Fill out build-to numbers and waste Numbers for food items
Call a customer by their name 3 times in one transaction
Offer drink ideas to someone unsure of order
Apologize for wait, even if none or short
Filling impulse displays / food items
Personal Connection / Small talk conversation
Uniform 100%, clean apron, hat, name tag
Temperature Checks (AM, Mid, PM)
Store Personal Belongings out sight of customers and prep area
Check date dots are on all products
Set Timer for Pikes, ensure freshness (30 min)
Check Sanitizer bucket every 30 minutes
Greet Customer when they arrive, offer Sample
Eye contact at hand off
Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
