Store PersonalBelongings outsight ofcustomers andprep areaFill out build-to numbersand wasteNumbers forfood itemsOffer drinkideas tosomeoneunsure oforderSmalltalk/Eyecontact whilemaking drinkPersonalConnection /Small talkconversationIntroduceyourself byname tocustomer atregisterCheckdate dotsare on allproductsWash Handsenteringprep area orswitchinglinesApologize forwait, even ifnone orshortCheckSanitizerbucket every30 minutesDusting,organizing,tidying upCupDisplaysName athand-off,thank, seeyou nexttimeWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Eyecontact athand offSet Timer forPikes,ensurefreshness(30 min)TemperatureChecks(AM, Mid,PM)Call acustomer bytheir name 3times in onetransactionFillingimpulsedisplays /food itemsDust/SweepCaféUpsell anItem (food orbeverage topair)ThankingCustomer atRegister andHandoffGreetCustomerwhen theyarrive, offerSampleUniform100%, cleanapron, hat,name tagAce abaristaobservationwith TLStore PersonalBelongings outsight ofcustomers andprep areaFill out build-to numbersand wasteNumbers forfood itemsOffer drinkideas tosomeoneunsure oforderSmalltalk/Eyecontact whilemaking drinkPersonalConnection /Small talkconversationIntroduceyourself byname tocustomer atregisterCheckdate dotsare on allproductsWash Handsenteringprep area orswitchinglinesApologize forwait, even ifnone orshortCheckSanitizerbucket every30 minutesDusting,organizing,tidying upCupDisplaysName athand-off,thank, seeyou nexttimeWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Eyecontact athand offSet Timer forPikes,ensurefreshness(30 min)TemperatureChecks(AM, Mid,PM)Call acustomer bytheir name 3times in onetransactionFillingimpulsedisplays /food itemsDust/SweepCaféUpsell anItem (food orbeverage topair)ThankingCustomer atRegister andHandoffGreetCustomerwhen theyarrive, offerSampleUniform100%, cleanapron, hat,name tagAce abaristaobservationwith TL

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Store Personal Belongings out sight of customers and prep area
  2. Fill out build-to numbers and waste Numbers for food items
  3. Offer drink ideas to someone unsure of order
  4. Small talk/Eye contact while making drink
  5. Personal Connection / Small talk conversation
  6. Introduce yourself by name to customer at register
  7. Check date dots are on all products
  8. Wash Hands entering prep area or switching lines
  9. Apologize for wait, even if none or short
  10. Check Sanitizer bucket every 30 minutes
  11. Dusting, organizing, tidying up Cup Displays
  12. Name at hand-off, thank, see you next time
  13. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  14. Eye contact at hand off
  15. Set Timer for Pikes, ensure freshness (30 min)
  16. Temperature Checks (AM, Mid, PM)
  17. Call a customer by their name 3 times in one transaction
  18. Filling impulse displays / food items
  19. Dust/Sweep Café
  20. Upsell an Item (food or beverage to pair)
  21. Thanking Customer at Register and Handoff
  22. Greet Customer when they arrive, offer Sample
  23. Uniform 100%, clean apron, hat, name tag
  24. Ace a barista observation with TL