(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
Filling impulse displays / food items
Apologize for wait, even if none or short
Temperature Checks (AM, Mid, PM)
Name at hand-off, thank, see you next time
Personal Connection / Small talk conversation
Dust/Sweep Café
Ace a barista observation with TL
Eye contact at hand off
Store Personal Belongings out sight of customers and prep area
Small talk/Eye contact while making drink
Introduce yourself by name to customer at register
Call a customer by their name 3 times in one transaction
Uniform 100%, clean apron, hat, name tag
Wash Hands entering prep area or switching lines
Set Timer for Pikes, ensure freshness (30 min)
Check date dots are on all products
Thanking Customer at Register and Handoff
Check Sanitizer bucket every 30 minutes
Upsell an Item (food or beverage to pair)
Offer drink ideas to someone unsure of order
Greet Customer when they arrive, offer Sample
Dusting, organizing, tidying up Cup Displays
Fill out build-to numbers and waste Numbers for food items
