CheckSanitizerbucket every30 minutesAce abaristaobservationwith TLCall acustomer bytheir name 3times in onetransactionSmalltalk/Eyecontact whilemaking drinkFillingimpulsedisplays /food itemsUniform100%, cleanapron, hat,name tagEyecontact athand offCheckdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Dusting,organizing,tidying upCupDisplaysIntroduceyourself byname tocustomer atregisterSet Timer forPikes,ensurefreshness(30 min)Name athand-off,thank, seeyou nexttimeStore PersonalBelongings outsight ofcustomers andprep areaApologize forwait, even ifnone orshortDust/SweepCaféWash Handsenteringprep area orswitchinglinesOffer drinkideas tosomeoneunsure oforderFill out build-to numbersand wasteNumbers forfood itemsUpsell anItem (food orbeverage topair)Write PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.GreetCustomerwhen theyarrive, offerSampleThankingCustomer atRegister andHandoffPersonalConnection /Small talkconversationCheckSanitizerbucket every30 minutesAce abaristaobservationwith TLCall acustomer bytheir name 3times in onetransactionSmalltalk/Eyecontact whilemaking drinkFillingimpulsedisplays /food itemsUniform100%, cleanapron, hat,name tagEyecontact athand offCheckdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Dusting,organizing,tidying upCupDisplaysIntroduceyourself byname tocustomer atregisterSet Timer forPikes,ensurefreshness(30 min)Name athand-off,thank, seeyou nexttimeStore PersonalBelongings outsight ofcustomers andprep areaApologize forwait, even ifnone orshortDust/SweepCaféWash Handsenteringprep area orswitchinglinesOffer drinkideas tosomeoneunsure oforderFill out build-to numbersand wasteNumbers forfood itemsUpsell anItem (food orbeverage topair)Write PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.GreetCustomerwhen theyarrive, offerSampleThankingCustomer atRegister andHandoffPersonalConnection /Small talkconversation

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Sanitizer bucket every 30 minutes
  2. Ace a barista observation with TL
  3. Call a customer by their name 3 times in one transaction
  4. Small talk/Eye contact while making drink
  5. Filling impulse displays / food items
  6. Uniform 100%, clean apron, hat, name tag
  7. Eye contact at hand off
  8. Check date dots are on all products
  9. Temperature Checks (AM, Mid, PM)
  10. Dusting, organizing, tidying up Cup Displays
  11. Introduce yourself by name to customer at register
  12. Set Timer for Pikes, ensure freshness (30 min)
  13. Name at hand-off, thank, see you next time
  14. Store Personal Belongings out sight of customers and prep area
  15. Apologize for wait, even if none or short
  16. Dust/Sweep Café
  17. Wash Hands entering prep area or switching lines
  18. Offer drink ideas to someone unsure of order
  19. Fill out build-to numbers and waste Numbers for food items
  20. Upsell an Item (food or beverage to pair)
  21. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  22. Greet Customer when they arrive, offer Sample
  23. Thanking Customer at Register and Handoff
  24. Personal Connection / Small talk conversation