TemperatureChecks(AM, Mid,PM)Apologize forwait, even ifnone orshortPersonalConnection /Small talkconversationSet Timer forPikes,ensurefreshness(30 min)Smalltalk/Eyecontact whilemaking drinkOffer drinkideas tosomeoneunsure oforderAce abaristaobservationwith TLDusting,organizing,tidying upCupDisplaysEyecontact athand offDust/SweepCaféGreetCustomerwhen theyarrive, offerSampleCheckdate dotsare on allproductsThankingCustomer atRegister andHandoffFillingimpulsedisplays /food itemsUniform100%, cleanapron, hat,name tagUpsell anItem (food orbeverage topair)Introduceyourself byname tocustomer atregisterStore PersonalBelongings outsight ofcustomers andprep areaWash Handsenteringprep area orswitchinglinesFill out build-to numbersand wasteNumbers forfood itemsCheckSanitizerbucket every30 minutesName athand-off,thank, seeyou nexttimeCall acustomer bytheir name 3times in onetransactionWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.TemperatureChecks(AM, Mid,PM)Apologize forwait, even ifnone orshortPersonalConnection /Small talkconversationSet Timer forPikes,ensurefreshness(30 min)Smalltalk/Eyecontact whilemaking drinkOffer drinkideas tosomeoneunsure oforderAce abaristaobservationwith TLDusting,organizing,tidying upCupDisplaysEyecontact athand offDust/SweepCaféGreetCustomerwhen theyarrive, offerSampleCheckdate dotsare on allproductsThankingCustomer atRegister andHandoffFillingimpulsedisplays /food itemsUniform100%, cleanapron, hat,name tagUpsell anItem (food orbeverage topair)Introduceyourself byname tocustomer atregisterStore PersonalBelongings outsight ofcustomers andprep areaWash Handsenteringprep area orswitchinglinesFill out build-to numbersand wasteNumbers forfood itemsCheckSanitizerbucket every30 minutesName athand-off,thank, seeyou nexttimeCall acustomer bytheir name 3times in onetransactionWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Temperature Checks (AM, Mid, PM)
  2. Apologize for wait, even if none or short
  3. Personal Connection / Small talk conversation
  4. Set Timer for Pikes, ensure freshness (30 min)
  5. Small talk/Eye contact while making drink
  6. Offer drink ideas to someone unsure of order
  7. Ace a barista observation with TL
  8. Dusting, organizing, tidying up Cup Displays
  9. Eye contact at hand off
  10. Dust/Sweep Café
  11. Greet Customer when they arrive, offer Sample
  12. Check date dots are on all products
  13. Thanking Customer at Register and Handoff
  14. Filling impulse displays / food items
  15. Uniform 100%, clean apron, hat, name tag
  16. Upsell an Item (food or beverage to pair)
  17. Introduce yourself by name to customer at register
  18. Store Personal Belongings out sight of customers and prep area
  19. Wash Hands entering prep area or switching lines
  20. Fill out build-to numbers and waste Numbers for food items
  21. Check Sanitizer bucket every 30 minutes
  22. Name at hand-off, thank, see you next time
  23. Call a customer by their name 3 times in one transaction
  24. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.