Checkdate dotsare on allproductsDust/SweepCaféEyecontact athand offDusting,organizing,tidying upCupDisplaysOffer drinkideas tosomeoneunsure oforderGreetCustomerwhen theyarrive, offerSampleUpsell anItem (food orbeverage topair)Call acustomer bytheir name 3times in onetransactionName athand-off,thank, seeyou nexttimeStore PersonalBelongings outsight ofcustomers andprep areaWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Fill out build-to numbersand wasteNumbers forfood itemsSet Timer forPikes,ensurefreshness(30 min)Wash Handsenteringprep area orswitchinglinesTemperatureChecks(AM, Mid,PM)Uniform100%, cleanapron, hat,name tagApologize forwait, even ifnone orshortFillingimpulsedisplays /food itemsCheckSanitizerbucket every30 minutesIntroduceyourself byname tocustomer atregisterAce abaristaobservationwith TLPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffSmalltalk/Eyecontact whilemaking drinkCheckdate dotsare on allproductsDust/SweepCaféEyecontact athand offDusting,organizing,tidying upCupDisplaysOffer drinkideas tosomeoneunsure oforderGreetCustomerwhen theyarrive, offerSampleUpsell anItem (food orbeverage topair)Call acustomer bytheir name 3times in onetransactionName athand-off,thank, seeyou nexttimeStore PersonalBelongings outsight ofcustomers andprep areaWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Fill out build-to numbersand wasteNumbers forfood itemsSet Timer forPikes,ensurefreshness(30 min)Wash Handsenteringprep area orswitchinglinesTemperatureChecks(AM, Mid,PM)Uniform100%, cleanapron, hat,name tagApologize forwait, even ifnone orshortFillingimpulsedisplays /food itemsCheckSanitizerbucket every30 minutesIntroduceyourself byname tocustomer atregisterAce abaristaobservationwith TLPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffSmalltalk/Eyecontact whilemaking drink

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check date dots are on all products
  2. Dust/Sweep Café
  3. Eye contact at hand off
  4. Dusting, organizing, tidying up Cup Displays
  5. Offer drink ideas to someone unsure of order
  6. Greet Customer when they arrive, offer Sample
  7. Upsell an Item (food or beverage to pair)
  8. Call a customer by their name 3 times in one transaction
  9. Name at hand-off, thank, see you next time
  10. Store Personal Belongings out sight of customers and prep area
  11. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  12. Fill out build-to numbers and waste Numbers for food items
  13. Set Timer for Pikes, ensure freshness (30 min)
  14. Wash Hands entering prep area or switching lines
  15. Temperature Checks (AM, Mid, PM)
  16. Uniform 100%, clean apron, hat, name tag
  17. Apologize for wait, even if none or short
  18. Filling impulse displays / food items
  19. Check Sanitizer bucket every 30 minutes
  20. Introduce yourself by name to customer at register
  21. Ace a barista observation with TL
  22. Personal Connection / Small talk conversation
  23. Thanking Customer at Register and Handoff
  24. Small talk/Eye contact while making drink