(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fill out build-to numbers and waste Numbers for food items
Ace a barista observation with TL
Apologize for wait, even if none or short
Offer drink ideas to someone unsure of order
Eye contact at hand off
Uniform 100%, clean apron, hat, name tag
Store Personal Belongings out sight of customers and prep area
Name at hand-off, thank, see you next time
Check date dots are on all products
Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
Personal Connection / Small talk conversation
Set Timer for Pikes, ensure freshness (30 min)
Wash Hands entering prep area or switching lines
Introduce yourself by name to customer at register
Small talk/Eye contact while making drink
Thanking Customer at Register and Handoff
Check Sanitizer bucket every 30 minutes
Filling impulse displays / food items
Dusting, organizing, tidying up Cup Displays
Temperature Checks (AM, Mid, PM)
Upsell an Item (food or beverage to pair)
Call a customer by their name 3 times in one transaction
