Uniform100%, cleanapron, hat,name tagAce abaristaobservationwith TLFill out build-to numbersand wasteNumbers forfood itemsOffer drinkideas tosomeoneunsure oforderStore PersonalBelongings outsight ofcustomers andprep areaUpsell anItem (food orbeverage topair)Apologize forwait, even ifnone orshortDusting,organizing,tidying upCupDisplaysDust/SweepCaféThankingCustomer atRegister andHandoffWash Handsenteringprep area orswitchinglinesPersonalConnection /Small talkconversationSet Timer forPikes,ensurefreshness(30 min)Smalltalk/Eyecontact whilemaking drinkCheckSanitizerbucket every30 minutesName athand-off,thank, seeyou nexttimeGreetCustomerwhen theyarrive, offerSampleIntroduceyourself byname tocustomer atregisterFillingimpulsedisplays /food itemsEyecontact athand offCall acustomer bytheir name 3times in onetransactionWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Checkdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Uniform100%, cleanapron, hat,name tagAce abaristaobservationwith TLFill out build-to numbersand wasteNumbers forfood itemsOffer drinkideas tosomeoneunsure oforderStore PersonalBelongings outsight ofcustomers andprep areaUpsell anItem (food orbeverage topair)Apologize forwait, even ifnone orshortDusting,organizing,tidying upCupDisplaysDust/SweepCaféThankingCustomer atRegister andHandoffWash Handsenteringprep area orswitchinglinesPersonalConnection /Small talkconversationSet Timer forPikes,ensurefreshness(30 min)Smalltalk/Eyecontact whilemaking drinkCheckSanitizerbucket every30 minutesName athand-off,thank, seeyou nexttimeGreetCustomerwhen theyarrive, offerSampleIntroduceyourself byname tocustomer atregisterFillingimpulsedisplays /food itemsEyecontact athand offCall acustomer bytheir name 3times in onetransactionWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Checkdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uniform 100%, clean apron, hat, name tag
  2. Ace a barista observation with TL
  3. Fill out build-to numbers and waste Numbers for food items
  4. Offer drink ideas to someone unsure of order
  5. Store Personal Belongings out sight of customers and prep area
  6. Upsell an Item (food or beverage to pair)
  7. Apologize for wait, even if none or short
  8. Dusting, organizing, tidying up Cup Displays
  9. Dust/Sweep Café
  10. Thanking Customer at Register and Handoff
  11. Wash Hands entering prep area or switching lines
  12. Personal Connection / Small talk conversation
  13. Set Timer for Pikes, ensure freshness (30 min)
  14. Small talk/Eye contact while making drink
  15. Check Sanitizer bucket every 30 minutes
  16. Name at hand-off, thank, see you next time
  17. Greet Customer when they arrive, offer Sample
  18. Introduce yourself by name to customer at register
  19. Filling impulse displays / food items
  20. Eye contact at hand off
  21. Call a customer by their name 3 times in one transaction
  22. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  23. Check date dots are on all products
  24. Temperature Checks (AM, Mid, PM)