CheckSanitizerbucket every30 minutesAce abaristaobservationwith TLThankingCustomer atRegister andHandoffSmalltalk/Eyecontact whilemaking drinkUniform100%, cleanapron, hat,name tagGreetCustomerwhen theyarrive, offerSampleTemperatureChecks(AM, Mid,PM)Fill out build-to numbersand wasteNumbers forfood itemsCall acustomer bytheir name 3times in onetransactionApologize forwait, even ifnone orshortName athand-off,thank, seeyou nexttimeIntroduceyourself byname tocustomer atregisterDust/SweepCaféWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Upsell anItem (food orbeverage topair)Store PersonalBelongings outsight ofcustomers andprep areaDusting,organizing,tidying upCupDisplaysWash Handsenteringprep area orswitchinglinesFillingimpulsedisplays /food itemsPersonalConnection /Small talkconversationOffer drinkideas tosomeoneunsure oforderEyecontact athand offCheckdate dotsare on allproductsSet Timer forPikes,ensurefreshness(30 min)CheckSanitizerbucket every30 minutesAce abaristaobservationwith TLThankingCustomer atRegister andHandoffSmalltalk/Eyecontact whilemaking drinkUniform100%, cleanapron, hat,name tagGreetCustomerwhen theyarrive, offerSampleTemperatureChecks(AM, Mid,PM)Fill out build-to numbersand wasteNumbers forfood itemsCall acustomer bytheir name 3times in onetransactionApologize forwait, even ifnone orshortName athand-off,thank, seeyou nexttimeIntroduceyourself byname tocustomer atregisterDust/SweepCaféWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Upsell anItem (food orbeverage topair)Store PersonalBelongings outsight ofcustomers andprep areaDusting,organizing,tidying upCupDisplaysWash Handsenteringprep area orswitchinglinesFillingimpulsedisplays /food itemsPersonalConnection /Small talkconversationOffer drinkideas tosomeoneunsure oforderEyecontact athand offCheckdate dotsare on allproductsSet Timer forPikes,ensurefreshness(30 min)

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Sanitizer bucket every 30 minutes
  2. Ace a barista observation with TL
  3. Thanking Customer at Register and Handoff
  4. Small talk/Eye contact while making drink
  5. Uniform 100%, clean apron, hat, name tag
  6. Greet Customer when they arrive, offer Sample
  7. Temperature Checks (AM, Mid, PM)
  8. Fill out build-to numbers and waste Numbers for food items
  9. Call a customer by their name 3 times in one transaction
  10. Apologize for wait, even if none or short
  11. Name at hand-off, thank, see you next time
  12. Introduce yourself by name to customer at register
  13. Dust/Sweep Café
  14. Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  15. Upsell an Item (food or beverage to pair)
  16. Store Personal Belongings out sight of customers and prep area
  17. Dusting, organizing, tidying up Cup Displays
  18. Wash Hands entering prep area or switching lines
  19. Filling impulse displays / food items
  20. Personal Connection / Small talk conversation
  21. Offer drink ideas to someone unsure of order
  22. Eye contact at hand off
  23. Check date dots are on all products
  24. Set Timer for Pikes, ensure freshness (30 min)