(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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End of Day Adherence of 94% or more
Have had perfect attendance this week (M-F)
wearing blue/yellow/gold
Month to date adherence 92% or more
Call 5 mins or less
Drank water today
submitted an activity (include time of call)
Said "good morning" to someone
was able to de-escalate a member
Received a "Partially Authenticated" call
was a member of TFCU before employment began
Received a "Not Authenticated" call
offered to add a verbal password (include time of call)
Have not used "Emergency" today
Updated member phone number
provided an account balance or payoff
received a "Fully Authenticated" call
explained the difference between standard OD and balance Backup
Weekly AHT 9 mins or less
Educated member on Balance Backup
completed a tier 2
Took all scheduled breaks today (not necessarily on time)
status was available at scheduled start time
Have a loan and/or credit card with TFCU
completed a funds transfer, payment, or check by phone (include time of call)
reversed fee(s) using POS
educated a member on online banking (include time of call)
