Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Took all scheduled breaks today (not necessarily on time)
2. offered to add a verbal password (include time of call)
3. was a member of TFCU before employment began
4. completed a tier 2
5. educated a member on online banking (include time of call)
6. wearing blue/yellow/gold
7. Said "good morning" to someone
8. Weekly AHT 9 mins or less
9. Weekly average hold time of 3 mins or less
10. completed a funds transfer, payment, or check by phone (include time of call)
11. reversed fee(s) using POS
12. Drank water today
13. Month to date adherence 92% or more
14. explained the difference between standard OD and balance Backup
15. Updated member phone number
16. status was available at scheduled start time
17. Educated member on Balance Backup
18. Have not used "Emergency" today
19. Call 5 mins or less
20. End of Day Adherence of 94% or more
21. provided an account balance or payoff
22. Received a "Partially Authenticated" call
23. was able to de-escalate a member
24. Have a loan and/or credit card with TFCU
25. submitted an activity (include time of call)
26. opened a membership or account
27. Have had perfect attendance this week (M-F)
28. Received a "Not Authenticated" call
29. received a "Fully Authenticated" call