Educatedmember onBalanceBackupUpdatedmemberphonenumberTook allscheduledbreaks today(not necessarilyon time)offered toadd a verbalpassword(include timeof call)Received a"NotAuthenticated"callWeeklyaverage holdtime of 3mins or lessreversedfee(s)usingPOScompleted afunds transfer,payment, orcheck by phone(include time ofcall)Have hadperfectattendancethis week(M-F)wearingblue/yellow/goldWeeklyAHT 9mins orlesseducated amember ononline banking(include time ofcall)was amember ofTFCU beforeemploymentbeganHave notused"Emergency"todayHave a loanand/or creditcard withTFCUEnd of DayAdherenceof 94% ormoreCall 5mins orlessopened amembershipor accountReceived a"PartiallyAuthenticated"callstatus wasavailable atscheduledstart timeexplained thedifferencebetweenstandard ODand balanceBackupprovidedan accountbalance orpayoffreceived a"FullyAuthenticated"callDrankwatertodaywas ableto de-escalate amemberSaid "goodmorning"tosomeonesubmitted anactivity(include timeof call)completeda tier 2Month todateadherence92% or moreEducatedmember onBalanceBackupUpdatedmemberphonenumberTook allscheduledbreaks today(not necessarilyon time)offered toadd a verbalpassword(include timeof call)Received a"NotAuthenticated"callWeeklyaverage holdtime of 3mins or lessreversedfee(s)usingPOScompleted afunds transfer,payment, orcheck by phone(include time ofcall)Have hadperfectattendancethis week(M-F)wearingblue/yellow/goldWeeklyAHT 9mins orlesseducated amember ononline banking(include time ofcall)was amember ofTFCU beforeemploymentbeganHave notused"Emergency"todayHave a loanand/or creditcard withTFCUEnd of DayAdherenceof 94% ormoreCall 5mins orlessopened amembershipor accountReceived a"PartiallyAuthenticated"callstatus wasavailable atscheduledstart timeexplained thedifferencebetweenstandard ODand balanceBackupprovidedan accountbalance orpayoffreceived a"FullyAuthenticated"callDrankwatertodaywas ableto de-escalate amemberSaid "goodmorning"tosomeonesubmitted anactivity(include timeof call)completeda tier 2Month todateadherence92% or more

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educated member on Balance Backup
  2. Updated member phone number
  3. Took all scheduled breaks today (not necessarily on time)
  4. offered to add a verbal password (include time of call)
  5. Received a "Not Authenticated" call
  6. Weekly average hold time of 3 mins or less
  7. reversed fee(s) using POS
  8. completed a funds transfer, payment, or check by phone (include time of call)
  9. Have had perfect attendance this week (M-F)
  10. wearing blue/yellow/gold
  11. Weekly AHT 9 mins or less
  12. educated a member on online banking (include time of call)
  13. was a member of TFCU before employment began
  14. Have not used "Emergency" today
  15. Have a loan and/or credit card with TFCU
  16. End of Day Adherence of 94% or more
  17. Call 5 mins or less
  18. opened a membership or account
  19. Received a "Partially Authenticated" call
  20. status was available at scheduled start time
  21. explained the difference between standard OD and balance Backup
  22. provided an account balance or payoff
  23. received a "Fully Authenticated" call
  24. Drank water today
  25. was able to de-escalate a member
  26. Said "good morning" to someone
  27. submitted an activity (include time of call)
  28. completed a tier 2
  29. Month to date adherence 92% or more