(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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was a member of TFCU before employment began
educated a member on online banking (include time of call)
Drank water today
reversed fee(s) using POS
Month to date adherence 92% or more
explained the difference between standard OD and balance Backup
Received a "Not Authenticated" call
Educated member on Balance Backup
Said "good morning" to someone
Received a "Partially Authenticated" call
completed a tier 2
offered to add a verbal password (include time of call)
opened a membership or account
Updated member phone number
received a "Fully Authenticated" call
completed a funds transfer, payment, or check by phone (include time of call)
was able to de-escalate a member
submitted an activity (include time of call)
Have a loan and/or credit card with TFCU
Call 5 mins or less
Have had perfect attendance this week (M-F)
End of Day Adherence of 94% or more
status was available at scheduled start time
Have not used "Emergency" today
Weekly AHT 9 mins or less
Took all scheduled breaks today (not necessarily on time)
