Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Posted on inSpire
2. Took 3 start calls
3. Used a polite phrase
4. Introduced yourself to 1 person you don't know
5. Used SharePoint to answer a question
6. Signed up 2 customer on Paperless Billing
7. Spoke to 5 customers from Florissant
8. Told 3 customers 'Good afternoon'
9. Did not use hold/mute on 5 calls
10. Spoke to a customer with a 'v' in their name
11. Compliment sent to my coach
12. Told 5 customers I was happy to help!
13. Spoke to 5 customers from Lee's Summit
14. Told 3 customers 'Good Morning'
15. Spoke to 5 customers whose first name begins with 'S'
16. Worked with someone in another department for resolution
17. Took 10 payment calls
18. Had a smile in my voice
19. De-escalated a customer
20. Created/updated mailing addresses for 2 customers
21. 2 customers gave you a compliment
22. Spoke to 5 customers whose last name begins with 'T'
23. Spoke to 8 female callers
24. Told 4 customers about My Account
25. Customer said, 'WOW'
26. Took 3 stop calls
27. Set up Budget Billing for 2 customers
28. Set up Auto Pay for 2 customers
29. Answered a question from a fellow rep