Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Spoke to 5 customers whose last name begins with 'T'
2. Took 10 payment calls
3. Posted on inSpire
4. Spoke to a customer with a 'v' in their name
5. Customer said, 'WOW'
6. Answered a question from a fellow rep
7. Compliment sent to my coach
8. Set up Budget Billing for 2 customers
9. Set up Auto Pay for 2 customers
10. Used SharePoint to answer a question
11. Told 3 customers 'Good Morning'
12. Told 4 customers about My Account
13. Worked with someone in another department for resolution
14. Created/updated mailing addresses for 2 customers
15. 2 customers gave you a compliment
16. Spoke to 5 customers whose first name begins with 'S'
17. Signed up 2 customer on Paperless Billing
18. Did not use hold/mute on 5 calls
19. Had a smile in my voice
20. De-escalated a customer
21. Spoke to 8 female callers
22. Told 5 customers I was happy to help!
23. Spoke to 5 customers from Lee's Summit
24. Introduced yourself to 1 person you don't know
25. Used a polite phrase
26. Took 3 stop calls
27. Told 3 customers 'Good afternoon'
28. Spoke to 5 customers from Florissant
29. Took 3 start calls