(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did not use hold/mute on 5 calls
Answered a question from a fellow rep
Spoke to 5 customers from Florissant
Told 5 customers I was happy to help!
2 customers gave you a compliment
Used a polite phrase
Took 3 start calls
Spoke to a customer with a 'v' in their name
Told 3 customers 'Good Morning'
Had a smile in my voice
Spoke to 8 female callers
Signed up 2 customer on Paperless Billing
Created/updated mailing addresses for 2 customers
Set up Budget Billing for 2 customers
Set up Auto Pay for 2 customers
De-escalated a customer
Spoke to 5 customers whose first name begins with 'S'
Spoke to 5 customers whose last name begins with 'T'
Customer said, 'WOW'
Posted on inSpire
Used SharePoint to answer a question
Compliment sent to my coach
Worked with someone in another department for resolution
