Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 customers gave you a compliment
2. Answered a question from a fellow rep
3. Customer said, 'WOW'
4. Set up Auto Pay for 2 customers
5. Created/updated mailing addresses for 2 customers
6. Spoke to 5 customers from Florissant
7. Posted on inSpire
8. Did not use hold/mute on 5 calls
9. Set up Budget Billing for 2 customers
10. Spoke to 5 customers whose last name begins with 'T'
11. Spoke to 5 customers whose first name begins with 'S'
12. Told 3 customers 'Good afternoon'
13. Took 3 start calls
14. Worked with someone in another department for resolution
15. Used a polite phrase
16. Compliment sent to my coach
17. De-escalated a customer
18. Told 4 customers about My Account
19. Spoke to 5 customers from Lee's Summit
20. Spoke to 8 female callers
21. Told 5 customers I was happy to help!
22. Spoke to a customer with a 'v' in their name
23. Used SharePoint to answer a question
24. Introduced yourself to 1 person you don't know
25. Told 3 customers 'Good Morning'
26. Had a smile in my voice
27. Took 10 payment calls
28. Took 3 stop calls
29. Signed up 2 customer on Paperless Billing