Spoke to acustomerwith a 'v' intheir nameAnswereda questionfrom afellow repComplimentsent to mycoachTook 3startcallsWorked withsomeone inanotherdepartmentfor resolutionSigned up 2customer onPaperlessBillingUsed apolitephraseDe-escalatedacustomer2customersgave you acomplimentTold 4customersabout MyAccountIntroducedyourself to 1person youdon't knowSpoke to 5customersfrom Lee'sSummitTook 3stopcallsTold 5customers Iwas happyto help!Created/updatedmailingaddresses for 2customersHad asmile inmy voiceSpoke to 5customerswhose lastname beginswith 'T'Spoke to 5customersfromFlorissantUsedSharePointto answera questionSpoke to8 femalecallersTook 10paymentcallsSet upAuto Payfor 2customersTold 3customers'GoodMorning'Customersaid,'WOW'PostedoninSpireSpoke to 5customerswhose firstname beginswith 'S'Did notusehold/muteon 5 callsSet upBudgetBilling for 2customersTold 3customers'Goodafternoon'Spoke to acustomerwith a 'v' intheir nameAnswereda questionfrom afellow repComplimentsent to mycoachTook 3startcallsWorked withsomeone inanotherdepartmentfor resolutionSigned up 2customer onPaperlessBillingUsed apolitephraseDe-escalatedacustomer2customersgave you acomplimentTold 4customersabout MyAccountIntroducedyourself to 1person youdon't knowSpoke to 5customersfrom Lee'sSummitTook 3stopcallsTold 5customers Iwas happyto help!Created/updatedmailingaddresses for 2customersHad asmile inmy voiceSpoke to 5customerswhose lastname beginswith 'T'Spoke to 5customersfromFlorissantUsedSharePointto answera questionSpoke to8 femalecallersTook 10paymentcallsSet upAuto Payfor 2customersTold 3customers'GoodMorning'Customersaid,'WOW'PostedoninSpireSpoke to 5customerswhose firstname beginswith 'S'Did notusehold/muteon 5 callsSet upBudgetBilling for 2customersTold 3customers'Goodafternoon'

Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a customer with a 'v' in their name
  2. Answered a question from a fellow rep
  3. Compliment sent to my coach
  4. Took 3 start calls
  5. Worked with someone in another department for resolution
  6. Signed up 2 customer on Paperless Billing
  7. Used a polite phrase
  8. De-escalated a customer
  9. 2 customers gave you a compliment
  10. Told 4 customers about My Account
  11. Introduced yourself to 1 person you don't know
  12. Spoke to 5 customers from Lee's Summit
  13. Took 3 stop calls
  14. Told 5 customers I was happy to help!
  15. Created/updated mailing addresses for 2 customers
  16. Had a smile in my voice
  17. Spoke to 5 customers whose last name begins with 'T'
  18. Spoke to 5 customers from Florissant
  19. Used SharePoint to answer a question
  20. Spoke to 8 female callers
  21. Took 10 payment calls
  22. Set up Auto Pay for 2 customers
  23. Told 3 customers 'Good Morning'
  24. Customer said, 'WOW'
  25. Posted on inSpire
  26. Spoke to 5 customers whose first name begins with 'S'
  27. Did not use hold/mute on 5 calls
  28. Set up Budget Billing for 2 customers
  29. Told 3 customers 'Good afternoon'