(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Posted on inSpire
Took 10 payment calls
Took 3 start calls
Compliment sent to my coach
Signed up 2 customer on Paperless Billing
Told 3 customers 'Good Morning'
Took 3 stop calls
Did not use hold/mute on 5 calls
De-escalated a customer
Worked with someone in another department for resolution
Told 5 customers I was happy to help!
Customer said, 'WOW'
Spoke to 5 customers from Florissant
Used SharePoint to answer a question
Spoke to a customer with a 'v' in their name
Answered a question from a fellow rep
Had a smile in my voice
Spoke to 8 female callers
Spoke to 5 customers whose last name begins with 'T'
Introduced yourself to 1 person you don't know
Told 4 customers about My Account
Told 3 customers 'Good afternoon'
2 customers gave you a compliment
Set up Auto Pay for 2 customers
Used a polite phrase
Created/updated mailing addresses for 2 customers
Spoke to 5 customers from Lee's Summit
Set up Budget Billing for 2 customers
Spoke to 5 customers whose first name begins with 'S'
