(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Compliment sent to my coach
Spoke to 5 customers from Florissant
Set up Auto Pay for 2 customers
Had a smile in my voice
Set up Budget Billing for 2 customers
Customer said, 'WOW'
Told 3 customers 'Good afternoon'
Told 3 customers 'Good Morning'
Used SharePoint to answer a question
2 customers gave you a compliment
Spoke to 5 customers whose first name begins with 'S'
Used a polite phrase
Worked with someone in another department for resolution
Posted on inSpire
Spoke to 5 customers from Lee's Summit
Answered a question from a fellow rep
Took 3 start calls
Took 10 payment calls
Signed up 2 customer on Paperless Billing
Told 5 customers I was happy to help!
Took 3 stop calls
Spoke to a customer with a 'v' in their name
Told 4 customers about My Account
De-escalated a customer
Did not use hold/mute on 5 calls
Introduced yourself to 1 person you don't know
Spoke to 5 customers whose last name begins with 'T'
