Answereda questionfrom afellow rep2customersgave you acomplimentSpoke to 5customerswhose firstname beginswith 'S'Set upBudgetBilling for 2customersTook 10paymentcallsPostedoninSpireTold 3customers'Goodafternoon'Had asmile inmy voiceCreated/updatedmailingaddresses for 2customersUsed apolitephraseUsedSharePointto answera questionDid notusehold/muteon 5 callsSpoke to 5customersfromFlorissantTold 5customers Iwas happyto help!Spoke to 5customerswhose lastname beginswith 'T'Spoke to acustomerwith a 'v' intheir nameDe-escalatedacustomerTook 3stopcallsIntroducedyourself to 1person youdon't knowSigned up 2customer onPaperlessBillingWorked withsomeone inanotherdepartmentfor resolutionComplimentsent to mycoachCustomersaid,'WOW'Took 3startcallsSet upAuto Payfor 2customersSpoke to8 femalecallersTold 3customers'GoodMorning'Spoke to 5customersfrom Lee'sSummitTold 4customersabout MyAccountAnswereda questionfrom afellow rep2customersgave you acomplimentSpoke to 5customerswhose firstname beginswith 'S'Set upBudgetBilling for 2customersTook 10paymentcallsPostedoninSpireTold 3customers'Goodafternoon'Had asmile inmy voiceCreated/updatedmailingaddresses for 2customersUsed apolitephraseUsedSharePointto answera questionDid notusehold/muteon 5 callsSpoke to 5customersfromFlorissantTold 5customers Iwas happyto help!Spoke to 5customerswhose lastname beginswith 'T'Spoke to acustomerwith a 'v' intheir nameDe-escalatedacustomerTook 3stopcallsIntroducedyourself to 1person youdon't knowSigned up 2customer onPaperlessBillingWorked withsomeone inanotherdepartmentfor resolutionComplimentsent to mycoachCustomersaid,'WOW'Took 3startcallsSet upAuto Payfor 2customersSpoke to8 femalecallersTold 3customers'GoodMorning'Spoke to 5customersfrom Lee'sSummitTold 4customersabout MyAccount

Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a question from a fellow rep
  2. 2 customers gave you a compliment
  3. Spoke to 5 customers whose first name begins with 'S'
  4. Set up Budget Billing for 2 customers
  5. Took 10 payment calls
  6. Posted on inSpire
  7. Told 3 customers 'Good afternoon'
  8. Had a smile in my voice
  9. Created/updated mailing addresses for 2 customers
  10. Used a polite phrase
  11. Used SharePoint to answer a question
  12. Did not use hold/mute on 5 calls
  13. Spoke to 5 customers from Florissant
  14. Told 5 customers I was happy to help!
  15. Spoke to 5 customers whose last name begins with 'T'
  16. Spoke to a customer with a 'v' in their name
  17. De-escalated a customer
  18. Took 3 stop calls
  19. Introduced yourself to 1 person you don't know
  20. Signed up 2 customer on Paperless Billing
  21. Worked with someone in another department for resolution
  22. Compliment sent to my coach
  23. Customer said, 'WOW'
  24. Took 3 start calls
  25. Set up Auto Pay for 2 customers
  26. Spoke to 8 female callers
  27. Told 3 customers 'Good Morning'
  28. Spoke to 5 customers from Lee's Summit
  29. Told 4 customers about My Account