(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answered a question from a fellow rep
2 customers gave you a compliment
Spoke to 5 customers whose first name begins with 'S'
Set up Budget Billing for 2 customers
Took 10 payment calls
Posted on inSpire
Told 3 customers 'Good afternoon'
Had a smile in my voice
Created/updated mailing addresses for 2 customers
Used a polite phrase
Used SharePoint to answer a question
Did not use hold/mute on 5 calls
Spoke to 5 customers from Florissant
Told 5 customers I was happy to help!
Spoke to 5 customers whose last name begins with 'T'
Spoke to a customer with a 'v' in their name
De-escalated a customer
Took 3 stop calls
Introduced yourself to 1 person you don't know
Signed up 2 customer on Paperless Billing
Worked with someone in another department for resolution