(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke to a customer with a 'v' in their name
Spoke to 8 female callers
Introduced yourself to 1 person you don't know
Set up Auto Pay for 2 customers
Created/updated mailing addresses for 2 customers
Took 3 start calls
Posted on inSpire
Told 4 customers about My Account
De-escalated a customer
Set up Budget Billing for 2 customers
2 customers gave you a compliment
Spoke to 5 customers whose last name begins with 'T'
Took 3 stop calls
Answered a question from a fellow rep
Worked with someone in another department for resolution
Used SharePoint to answer a question
Did not use hold/mute on 5 calls
Signed up 2 customer on Paperless Billing
Told 3 customers 'Good afternoon'
Took 10 payment calls
Had a smile in my voice
Spoke to 5 customers from Florissant
Spoke to 5 customers from Lee's Summit
Spoke to 5 customers whose first name begins with 'S'
