(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Signed up 2 customer on Paperless Billing
Told 3 customers 'Good Morning'
Worked with someone in another department for resolution
Used SharePoint to answer a question
Posted on inSpire
Spoke to 8 female callers
Took 3 start calls
Spoke to 5 customers from Lee's Summit
Spoke to a customer with a 'v' in their name
Compliment sent to my coach
Spoke to 5 customers whose first name begins with 'S'
Set up Budget Billing for 2 customers
Customer said, 'WOW'
Told 4 customers about My Account
Set up Auto Pay for 2 customers
Spoke to 5 customers from Florissant
Took 3 stop calls
Did not use hold/mute on 5 calls
Created/updated mailing addresses for 2 customers
Took 10 payment calls
Told 3 customers 'Good afternoon'
Introduced yourself to 1 person you don't know
Told 5 customers I was happy to help!
Had a smile in my voice
Used a polite phrase
2 customers gave you a compliment
Answered a question from a fellow rep
De-escalated a customer
Spoke to 5 customers whose last name begins with 'T'
