(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalated a customer
Spoke to 5 customers from Florissant
Signed up 2 customer on Paperless Billing
Set up Budget Billing for 2 customers
Took 3 start calls
Told 5 customers I was happy to help!
Spoke to a customer with a 'v' in their name
Spoke to 5 customers whose last name begins with 'T'
Used SharePoint to answer a question
Created/updated mailing addresses for 2 customers
Spoke to 5 customers from Lee's Summit
Customer said, 'WOW'
Introduced yourself to 1 person you don't know
Used a polite phrase
Compliment sent to my coach
Spoke to 8 female callers
Answered a question from a fellow rep
Took 10 payment calls
Posted on inSpire
Spoke to 5 customers whose first name begins with 'S'
Told 3 customers 'Good Morning'
2 customers gave you a compliment
Set up Auto Pay for 2 customers
Worked with someone in another department for resolution
