Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Answered a question from a fellow rep
2. 2 customers gave you a compliment
3. Spoke to 5 customers whose first name begins with 'S'
4. Set up Budget Billing for 2 customers
5. Took 10 payment calls
6. Posted on inSpire
7. Told 3 customers 'Good afternoon'
8. Had a smile in my voice
9. Created/updated mailing addresses for 2 customers
10. Used a polite phrase
11. Used SharePoint to answer a question
12. Did not use hold/mute on 5 calls
13. Spoke to 5 customers from Florissant
14. Told 5 customers I was happy to help!
15. Spoke to 5 customers whose last name begins with 'T'
16. Spoke to a customer with a 'v' in their name
17. De-escalated a customer
18. Took 3 stop calls
19. Introduced yourself to 1 person you don't know
20. Signed up 2 customer on Paperless Billing
21. Worked with someone in another department for resolution
22. Compliment sent to my coach
23. Customer said, 'WOW'
24. Took 3 start calls
25. Set up Auto Pay for 2 customers
26. Spoke to 8 female callers
27. Told 3 customers 'Good Morning'
28. Spoke to 5 customers from Lee's Summit
29. Told 4 customers about My Account