Spoke to 5customersfromFlorissantIntroducedyourself to 1person youdon't knowUsed apolitephraseCreated/updatedmailingaddresses for 2customersSpoke to 5customersfrom Lee'sSummitHad asmile inmy voiceSpoke to8 femalecallersComplimentsent to mycoachTold 3customers'Goodafternoon'2customersgave you acomplimentSpoke to 5customerswhose firstname beginswith 'S'Spoke to 5customerswhose lastname beginswith 'T'Told 5customers Iwas happyto help!PostedoninSpireAnswereda questionfrom afellow repWorked withsomeone inanotherdepartmentfor resolutionCustomersaid,'WOW'Told 4customersabout MyAccountUsedSharePointto answera questionTook 3startcallsSet upAuto Payfor 2customersSpoke to acustomerwith a 'v' intheir nameDid notusehold/muteon 5 callsSigned up 2customer onPaperlessBillingDe-escalatedacustomerTook 3stopcallsTold 3customers'GoodMorning'Took 10paymentcallsSet upBudgetBilling for 2customersSpoke to 5customersfromFlorissantIntroducedyourself to 1person youdon't knowUsed apolitephraseCreated/updatedmailingaddresses for 2customersSpoke to 5customersfrom Lee'sSummitHad asmile inmy voiceSpoke to8 femalecallersComplimentsent to mycoachTold 3customers'Goodafternoon'2customersgave you acomplimentSpoke to 5customerswhose firstname beginswith 'S'Spoke to 5customerswhose lastname beginswith 'T'Told 5customers Iwas happyto help!PostedoninSpireAnswereda questionfrom afellow repWorked withsomeone inanotherdepartmentfor resolutionCustomersaid,'WOW'Told 4customersabout MyAccountUsedSharePointto answera questionTook 3startcallsSet upAuto Payfor 2customersSpoke to acustomerwith a 'v' intheir nameDid notusehold/muteon 5 callsSigned up 2customer onPaperlessBillingDe-escalatedacustomerTook 3stopcallsTold 3customers'GoodMorning'Took 10paymentcallsSet upBudgetBilling for 2customers

Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to 5 customers from Florissant
  2. Introduced yourself to 1 person you don't know
  3. Used a polite phrase
  4. Created/updated mailing addresses for 2 customers
  5. Spoke to 5 customers from Lee's Summit
  6. Had a smile in my voice
  7. Spoke to 8 female callers
  8. Compliment sent to my coach
  9. Told 3 customers 'Good afternoon'
  10. 2 customers gave you a compliment
  11. Spoke to 5 customers whose first name begins with 'S'
  12. Spoke to 5 customers whose last name begins with 'T'
  13. Told 5 customers I was happy to help!
  14. Posted on inSpire
  15. Answered a question from a fellow rep
  16. Worked with someone in another department for resolution
  17. Customer said, 'WOW'
  18. Told 4 customers about My Account
  19. Used SharePoint to answer a question
  20. Took 3 start calls
  21. Set up Auto Pay for 2 customers
  22. Spoke to a customer with a 'v' in their name
  23. Did not use hold/mute on 5 calls
  24. Signed up 2 customer on Paperless Billing
  25. De-escalated a customer
  26. Took 3 stop calls
  27. Told 3 customers 'Good Morning'
  28. Took 10 payment calls
  29. Set up Budget Billing for 2 customers