PostedoninSpireSpoke to8 femalecallersHad asmile inmy voiceSet upBudgetBilling for 2customersWorked withsomeone inanotherdepartmentfor resolutionSpoke to acustomerwith a 'v' intheir nameUsedSharePointto answera questionSpoke to 5customersfromFlorissantSet upAuto Payfor 2customersCreated/updatedmailingaddresses for 2customersTook 10paymentcallsSigned up 2customer onPaperlessBillingTold 3customers'GoodMorning'2customersgave you acomplimentDid notusehold/muteon 5 callsTook 3startcallsComplimentsent to mycoachTold 5customers Iwas happyto help!Took 3stopcallsDe-escalatedacustomerTold 3customers'Goodafternoon'Used apolitephraseSpoke to 5customerswhose lastname beginswith 'T'Answereda questionfrom afellow repSpoke to 5customerswhose firstname beginswith 'S'Introducedyourself to 1person youdon't knowSpoke to 5customersfrom Lee'sSummitTold 4customersabout MyAccountCustomersaid,'WOW'PostedoninSpireSpoke to8 femalecallersHad asmile inmy voiceSet upBudgetBilling for 2customersWorked withsomeone inanotherdepartmentfor resolutionSpoke to acustomerwith a 'v' intheir nameUsedSharePointto answera questionSpoke to 5customersfromFlorissantSet upAuto Payfor 2customersCreated/updatedmailingaddresses for 2customersTook 10paymentcallsSigned up 2customer onPaperlessBillingTold 3customers'GoodMorning'2customersgave you acomplimentDid notusehold/muteon 5 callsTook 3startcallsComplimentsent to mycoachTold 5customers Iwas happyto help!Took 3stopcallsDe-escalatedacustomerTold 3customers'Goodafternoon'Used apolitephraseSpoke to 5customerswhose lastname beginswith 'T'Answereda questionfrom afellow repSpoke to 5customerswhose firstname beginswith 'S'Introducedyourself to 1person youdon't knowSpoke to 5customersfrom Lee'sSummitTold 4customersabout MyAccountCustomersaid,'WOW'

Connect Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted on inSpire
  2. Spoke to 8 female callers
  3. Had a smile in my voice
  4. Set up Budget Billing for 2 customers
  5. Worked with someone in another department for resolution
  6. Spoke to a customer with a 'v' in their name
  7. Used SharePoint to answer a question
  8. Spoke to 5 customers from Florissant
  9. Set up Auto Pay for 2 customers
  10. Created/updated mailing addresses for 2 customers
  11. Took 10 payment calls
  12. Signed up 2 customer on Paperless Billing
  13. Told 3 customers 'Good Morning'
  14. 2 customers gave you a compliment
  15. Did not use hold/mute on 5 calls
  16. Took 3 start calls
  17. Compliment sent to my coach
  18. Told 5 customers I was happy to help!
  19. Took 3 stop calls
  20. De-escalated a customer
  21. Told 3 customers 'Good afternoon'
  22. Used a polite phrase
  23. Spoke to 5 customers whose last name begins with 'T'
  24. Answered a question from a fellow rep
  25. Spoke to 5 customers whose first name begins with 'S'
  26. Introduced yourself to 1 person you don't know
  27. Spoke to 5 customers from Lee's Summit
  28. Told 4 customers about My Account
  29. Customer said, 'WOW'