(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer said, 'WOW'
Posted on inSpire
Used a polite phrase
Had a smile in my voice
Created/updated mailing addresses for 2 customers
Told 4 customers about My Account
Spoke to 5 customers from Lee's Summit
Did not use hold/mute on 5 calls
Set up Budget Billing for 2 customers
Used SharePoint to answer a question
Set up Auto Pay for 2 customers
Told 3 customers 'Good afternoon'
Introduced yourself to 1 person you don't know
Worked with someone in another department for resolution
Took 3 stop calls
Took 3 start calls
Spoke to a customer with a 'v' in their name
Compliment sent to my coach
Spoke to 5 customers whose first name begins with 'S'
Answered a question from a fellow rep
Spoke to 5 customers from Florissant
Took 10 payment calls
Signed up 2 customer on Paperless Billing
Spoke to 5 customers whose last name begins with 'T'
