(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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2 customers gave you a compliment
Set up Budget Billing for 2 customers
Posted on inSpire
Told 3 customers 'Good afternoon'
Created/updated mailing addresses for 2 customers
Customer said, 'WOW'
Spoke to a customer with a 'v' in their name
Spoke to 8 female callers
Used SharePoint to answer a question
Spoke to 5 customers whose last name begins with 'T'
Told 3 customers 'Good Morning'
Told 5 customers I was happy to help!
Spoke to 5 customers whose first name begins with 'S'
Spoke to 5 customers from Florissant
Had a smile in my voice
Signed up 2 customer on Paperless Billing
Answered a question from a fellow rep
Told 4 customers about My Account
Took 10 payment calls
De-escalated a customer
Compliment sent to my coach
Took 3 start calls
Introduced yourself to 1 person you don't know
Set up Auto Pay for 2 customers
Did not use hold/mute on 5 calls
Took 3 stop calls
Worked with someone in another department for resolution
