(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke to 5 customers whose last name begins with 'T'
Spoke to 5 customers from Lee's Summit
Used SharePoint to answer a question
Posted on inSpire
Set up Auto Pay for 2 customers
Used a polite phrase
Had a smile in my voice
Told 3 customers 'Good afternoon'
Introduced yourself to 1 person you don't know
Set up Budget Billing for 2 customers
Took 3 start calls
Told 3 customers 'Good Morning'
Compliment sent to my coach
Customer said, 'WOW'
Spoke to a customer with a 'v' in their name
Told 4 customers about My Account
Told 5 customers I was happy to help!
Created/updated mailing addresses for 2 customers
De-escalated a customer
Took 10 payment calls
Signed up 2 customer on Paperless Billing
Spoke to 5 customers from Florissant
Spoke to 8 female callers
2 customers gave you a compliment
Did not use hold/mute on 5 calls
Worked with someone in another department for resolution
Answered a question from a fellow rep
Took 3 stop calls
Spoke to 5 customers whose first name begins with 'S'
