This bingo card has a free space and 29 words: Told 3 customers 'Good Morning', Customer said, 'WOW', Spoke to 5 customers from Florissant, Spoke to 5 customers whose first name begins with 'S', Took 10 payment calls, 2 customers gave you a compliment, Took 3 start calls, Spoke to 8 female callers, Spoke to 5 customers from Lee's Summit, Spoke to 5 customers whose last name begins with 'T', Told 3 customers 'Good afternoon', De-escalated a customer, Took 3 stop calls, Answered a question from a fellow rep, Told 4 customers about My Account, Set up Budget Billing for 2 customers, Set up Auto Pay for 2 customers, Created/updated mailing addresses for 2 customers, Used a polite phrase, Signed up 2 customer on Paperless Billing, Introduced yourself to 1 person you don't know, Had a smile in my voice, Did not use hold/mute on 5 calls, Spoke to a customer with a 'v' in their name, Compliment sent to my coach, Used SharePoint to answer a question, Told 5 customers I was happy to help!, Worked with someone in another department for resolution and Posted on inSpire.
Dispatch | CXI BINGO | GCC Bingo | EML Customer Service Week 2023 | CE BINGO - CSRs
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