(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took payment with a check
Asked to be transferred to CSR they spoke to previously
Anything about a refund
Payment taken: using 2 different payment
methods
Asked for your direct # to contact you
Asked to have an IB statement e-mailed
MR patient asking about vaccine charges not covered
Had to get verbal authorization
Taking payment of $1,000.
Wanting to know their ins benefits
Ins wanting a 30 day hold
Set up an installment plan, approval from management
Was asked: Why didn't my ins pay anything?
Transferred call to TOC Department
Explained HBC & Facility Fee Charge
Verified & added P/F ins
Calling on a spouse's account. (NO Authorization on file)
