(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took payment with a check
Had to get verbal authorization
Verified & added P/F ins
Was called the wrong name
Explained HBC & Facility Fee Charge
Asked for your direct # to contact you
Was asked: Was this submitted to my ins?
Wanting to know their ins benefits
Asked to be transferred to CSR they spoke to previously
Asked to have an IB statement e-mailed
MR patient asking about vaccine charges not covered
Transferred call to TOC Department
Ins wanting a 30 day hold
Set up an installment plan, approval from management
Taking payment of $1,000.
Had to call SL more than twice by noon
Calling on a spouse's account. (NO Authorization on file)
