(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to get verbal authorization
Set up an installment plan, approval from management
Ins wanting a 30 day hold
Create a MVA with ALL information
Asked to have an IB statement e-mailed
Took payment with a check
Wanting to know their ins benefits
Had to call SL more than twice by noon
Was called the wrong name
Was asked: Why didn't my ins pay anything?
Transferred call to TOC Department
Anything about a refund
Verified & added P/F ins
Explained HBC & Facility Fee Charge
Escalated call to SL
Asked to be transferred to CSR they spoke to previously
MR patient asking about vaccine charges not covered
By noon: took 20 + calls
Sent to contested for split billing
Payment taken: using 2 different payment
methods
Taking payment of $1,000.
Calling on a spouse's account. (NO Authorization on file)
