(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escalated call to SL
By noon: took 20 + calls
Transferred call to TOC Department
Set up an installment plan, approval from management
Create a MVA with ALL information
Asked to have an IB statement e-mailed
Took payment with a check
Anything about a refund
Had to call SL more than twice by noon
Payment taken: using 2 different payment
methods
Verified & added P/F ins
Was called the wrong name
Asked to be transferred to CSR they spoke to previously
Sent to contested for split billing
MR patient asking about vaccine charges not covered
Asked for your direct # to contact you
Taking payment of $1,000.
Was asked: Was this submitted to my ins?
Calling on a spouse's account. (NO Authorization on file)
