FiledgrievanceHelped acoworkerTook callaboutOTC cardTook callaboutdentalEducatedcalleraboutAUTHSLoggedintoLMSusediDirectoryTransferredto CTSRead article inCommongroundUsedCaller'sNameReadPanvivaDigestTalked tomemberborn before1932UsedMemberBenefitLookup toolUpdatedmemberinfo in MPEducatedcalleraboutAEPUsedCyracomInterpreterSaid"have anice day"LoggedintoMMISSpoke tocaller fromSpringfieldTook callaboutDMESentGuidingCareactivityTook callaboutPCAservicesFavoritedpage inPanvivaTook callaboutdiabeticsuppliesFiledgrievanceHelped acoworkerTook callaboutOTC cardTook callaboutdentalEducatedcalleraboutAUTHSLoggedintoLMSusediDirectoryTransferredto CTSRead article inCommongroundUsedCaller'sNameReadPanvivaDigestTalked tomemberborn before1932UsedMemberBenefitLookup toolUpdatedmemberinfo in MPEducatedcalleraboutAEPUsedCyracomInterpreterSaid"have anice day"LoggedintoMMISSpoke tocaller fromSpringfieldTook callaboutDMESentGuidingCareactivityTook callaboutPCAservicesFavoritedpage inPanvivaTook callaboutdiabeticsupplies

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Filed grievance
  2. Helped a coworker
  3. Took call about OTC card
  4. Took call about dental
  5. Educated caller about AUTHS
  6. Logged into LMS
  7. used iDirectory
  8. Transferred to CTS
  9. Read article in Commonground
  10. Used Caller's Name
  11. Read Panviva Digest
  12. Talked to member born before 1932
  13. Used Member Benefit Lookup tool
  14. Updated member info in MP
  15. Educated caller about AEP
  16. Used Cyracom Interpreter
  17. Said "have a nice day"
  18. Logged into MMIS
  19. Spoke to caller from Springfield
  20. Took call about DME
  21. Sent Guiding Care activity
  22. Took call about PCA services
  23. Favorited page in Panviva
  24. Took call about diabetic supplies