Took callaboutDMESentGuidingCareactivityUsedCyracomInterpreterHelped acoworkerusediDirectoryRead article inCommongroundTalked tomemberborn before1932LoggedintoMMISSpoke tocaller fromSpringfieldTook callaboutdentalUsedMemberBenefitLookup toolTook callaboutdiabeticsuppliesTook callaboutPCAservicesSaid"have anice day"UsedCaller'sNameFiledgrievanceEducatedcalleraboutAUTHSTook callaboutOTC cardFavoritedpage inPanvivaLoggedintoLMSReadPanvivaDigestTransferredto CTSUpdatedmemberinfo in MPEducatedcalleraboutAEPTook callaboutDMESentGuidingCareactivityUsedCyracomInterpreterHelped acoworkerusediDirectoryRead article inCommongroundTalked tomemberborn before1932LoggedintoMMISSpoke tocaller fromSpringfieldTook callaboutdentalUsedMemberBenefitLookup toolTook callaboutdiabeticsuppliesTook callaboutPCAservicesSaid"have anice day"UsedCaller'sNameFiledgrievanceEducatedcalleraboutAUTHSTook callaboutOTC cardFavoritedpage inPanvivaLoggedintoLMSReadPanvivaDigestTransferredto CTSUpdatedmemberinfo in MPEducatedcalleraboutAEP

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took call about DME
  2. Sent Guiding Care activity
  3. Used Cyracom Interpreter
  4. Helped a coworker
  5. used iDirectory
  6. Read article in Commonground
  7. Talked to member born before 1932
  8. Logged into MMIS
  9. Spoke to caller from Springfield
  10. Took call about dental
  11. Used Member Benefit Lookup tool
  12. Took call about diabetic supplies
  13. Took call about PCA services
  14. Said "have a nice day"
  15. Used Caller's Name
  16. Filed grievance
  17. Educated caller about AUTHS
  18. Took call about OTC card
  19. Favorited page in Panviva
  20. Logged into LMS
  21. Read Panviva Digest
  22. Transferred to CTS
  23. Updated member info in MP
  24. Educated caller about AEP