Took callaboutOTC cardTook callaboutDMEEducatedcalleraboutAUTHSUsedCaller'sNameSentGuidingCareactivityEducatedcalleraboutAEPUsedMemberBenefitLookup toolTalked tomemberborn before1932Helped acoworkerSpoke tocaller fromSpringfieldFiledgrievanceFavoritedpage inPanvivaUsedCyracomInterpreterUpdatedmemberinfo in MPTook callaboutPCAservicesReadPanvivaDigestRead article inCommongroundLoggedintoLMSTook callaboutdentalTransferredto CTSusediDirectoryTook callaboutdiabeticsuppliesSaid"have anice day"LoggedintoMMISTook callaboutOTC cardTook callaboutDMEEducatedcalleraboutAUTHSUsedCaller'sNameSentGuidingCareactivityEducatedcalleraboutAEPUsedMemberBenefitLookup toolTalked tomemberborn before1932Helped acoworkerSpoke tocaller fromSpringfieldFiledgrievanceFavoritedpage inPanvivaUsedCyracomInterpreterUpdatedmemberinfo in MPTook callaboutPCAservicesReadPanvivaDigestRead article inCommongroundLoggedintoLMSTook callaboutdentalTransferredto CTSusediDirectoryTook callaboutdiabeticsuppliesSaid"have anice day"LoggedintoMMIS

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took call about OTC card
  2. Took call about DME
  3. Educated caller about AUTHS
  4. Used Caller's Name
  5. Sent Guiding Care activity
  6. Educated caller about AEP
  7. Used Member Benefit Lookup tool
  8. Talked to member born before 1932
  9. Helped a coworker
  10. Spoke to caller from Springfield
  11. Filed grievance
  12. Favorited page in Panviva
  13. Used Cyracom Interpreter
  14. Updated member info in MP
  15. Took call about PCA services
  16. Read Panviva Digest
  17. Read article in Commonground
  18. Logged into LMS
  19. Took call about dental
  20. Transferred to CTS
  21. used iDirectory
  22. Took call about diabetic supplies
  23. Said "have a nice day"
  24. Logged into MMIS