Helped acoworkerTalked tomemberborn before1932Read article inCommongroundUsedMemberBenefitLookup toolLoggedintoLMSTook callaboutdiabeticsuppliesUpdatedmemberinfo in MPTook callaboutdentalEducatedcalleraboutAUTHSTook callaboutPCAservicesTook callaboutOTC cardEducatedcalleraboutAEPSpoke tocaller fromSpringfieldLoggedintoMMISTook callaboutDMETransferredto CTSUsedCaller'sNameUsedCyracomInterpreterReadPanvivaDigestSentGuidingCareactivityFiledgrievanceSaid"have anice day"usediDirectoryFavoritedpage inPanvivaHelped acoworkerTalked tomemberborn before1932Read article inCommongroundUsedMemberBenefitLookup toolLoggedintoLMSTook callaboutdiabeticsuppliesUpdatedmemberinfo in MPTook callaboutdentalEducatedcalleraboutAUTHSTook callaboutPCAservicesTook callaboutOTC cardEducatedcalleraboutAEPSpoke tocaller fromSpringfieldLoggedintoMMISTook callaboutDMETransferredto CTSUsedCaller'sNameUsedCyracomInterpreterReadPanvivaDigestSentGuidingCareactivityFiledgrievanceSaid"have anice day"usediDirectoryFavoritedpage inPanviva

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a coworker
  2. Talked to member born before 1932
  3. Read article in Commonground
  4. Used Member Benefit Lookup tool
  5. Logged into LMS
  6. Took call about diabetic supplies
  7. Updated member info in MP
  8. Took call about dental
  9. Educated caller about AUTHS
  10. Took call about PCA services
  11. Took call about OTC card
  12. Educated caller about AEP
  13. Spoke to caller from Springfield
  14. Logged into MMIS
  15. Took call about DME
  16. Transferred to CTS
  17. Used Caller's Name
  18. Used Cyracom Interpreter
  19. Read Panviva Digest
  20. Sent Guiding Care activity
  21. Filed grievance
  22. Said "have a nice day"
  23. used iDirectory
  24. Favorited page in Panviva