Updatedmemberinfo in MPSaid"have anice day"LoggedintoMMISHelped acoworkerLoggedintoLMSReadPanvivaDigestTook callaboutPCAservicesTalked tomemberborn before1932SentGuidingCareactivityEducatedcalleraboutAUTHSSpoke tocaller fromSpringfieldUsedMemberBenefitLookup toolFiledgrievanceTook callaboutdentalRead article inCommongroundTook callaboutDMEusediDirectoryTook callaboutOTC cardTook callaboutdiabeticsuppliesUsedCyracomInterpreterFavoritedpage inPanvivaUsedCaller'sNameEducatedcalleraboutAEPTransferredto CTSUpdatedmemberinfo in MPSaid"have anice day"LoggedintoMMISHelped acoworkerLoggedintoLMSReadPanvivaDigestTook callaboutPCAservicesTalked tomemberborn before1932SentGuidingCareactivityEducatedcalleraboutAUTHSSpoke tocaller fromSpringfieldUsedMemberBenefitLookup toolFiledgrievanceTook callaboutdentalRead article inCommongroundTook callaboutDMEusediDirectoryTook callaboutOTC cardTook callaboutdiabeticsuppliesUsedCyracomInterpreterFavoritedpage inPanvivaUsedCaller'sNameEducatedcalleraboutAEPTransferredto CTS

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated member info in MP
  2. Said "have a nice day"
  3. Logged into MMIS
  4. Helped a coworker
  5. Logged into LMS
  6. Read Panviva Digest
  7. Took call about PCA services
  8. Talked to member born before 1932
  9. Sent Guiding Care activity
  10. Educated caller about AUTHS
  11. Spoke to caller from Springfield
  12. Used Member Benefit Lookup tool
  13. Filed grievance
  14. Took call about dental
  15. Read article in Commonground
  16. Took call about DME
  17. used iDirectory
  18. Took call about OTC card
  19. Took call about diabetic supplies
  20. Used Cyracom Interpreter
  21. Favorited page in Panviva
  22. Used Caller's Name
  23. Educated caller about AEP
  24. Transferred to CTS