EducatedcalleraboutAUTHSFiledgrievanceSpoke tocaller fromSpringfieldUsedCyracomInterpreterReadPanvivaDigestLoggedintoMMISHelped acoworkerTook callaboutDMERead article inCommongroundFavoritedpage inPanvivaSaid"have anice day"Took callaboutdentalSentGuidingCareactivityEducatedcalleraboutAEPTalked tomemberborn before1932Took callaboutPCAservicesUpdatedmemberinfo in MPLoggedintoLMSUsedCaller'sNameusediDirectoryTransferredto CTSTook callaboutOTC cardUsedMemberBenefitLookup toolTook callaboutdiabeticsuppliesEducatedcalleraboutAUTHSFiledgrievanceSpoke tocaller fromSpringfieldUsedCyracomInterpreterReadPanvivaDigestLoggedintoMMISHelped acoworkerTook callaboutDMERead article inCommongroundFavoritedpage inPanvivaSaid"have anice day"Took callaboutdentalSentGuidingCareactivityEducatedcalleraboutAEPTalked tomemberborn before1932Took callaboutPCAservicesUpdatedmemberinfo in MPLoggedintoLMSUsedCaller'sNameusediDirectoryTransferredto CTSTook callaboutOTC cardUsedMemberBenefitLookup toolTook callaboutdiabeticsupplies

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educated caller about AUTHS
  2. Filed grievance
  3. Spoke to caller from Springfield
  4. Used Cyracom Interpreter
  5. Read Panviva Digest
  6. Logged into MMIS
  7. Helped a coworker
  8. Took call about DME
  9. Read article in Commonground
  10. Favorited page in Panviva
  11. Said "have a nice day"
  12. Took call about dental
  13. Sent Guiding Care activity
  14. Educated caller about AEP
  15. Talked to member born before 1932
  16. Took call about PCA services
  17. Updated member info in MP
  18. Logged into LMS
  19. Used Caller's Name
  20. used iDirectory
  21. Transferred to CTS
  22. Took call about OTC card
  23. Used Member Benefit Lookup tool
  24. Took call about diabetic supplies