UsedMemberBenefitLookup toolReadPanvivaDigestTook callaboutdiabeticsuppliesTook callaboutOTC cardEducatedcalleraboutAEPSentGuidingCareactivityusediDirectoryHelped acoworkerUpdatedmemberinfo in MPRead article inCommongroundFavoritedpage inPanvivaSaid"have anice day"EducatedcalleraboutAUTHSLoggedintoMMISFiledgrievanceUsedCaller'sNameTook callaboutDMETook callaboutdentalTook callaboutPCAservicesLoggedintoLMSUsedCyracomInterpreterTalked tomemberborn before1932Transferredto CTSSpoke tocaller fromSpringfieldUsedMemberBenefitLookup toolReadPanvivaDigestTook callaboutdiabeticsuppliesTook callaboutOTC cardEducatedcalleraboutAEPSentGuidingCareactivityusediDirectoryHelped acoworkerUpdatedmemberinfo in MPRead article inCommongroundFavoritedpage inPanvivaSaid"have anice day"EducatedcalleraboutAUTHSLoggedintoMMISFiledgrievanceUsedCaller'sNameTook callaboutDMETook callaboutdentalTook callaboutPCAservicesLoggedintoLMSUsedCyracomInterpreterTalked tomemberborn before1932Transferredto CTSSpoke tocaller fromSpringfield

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Member Benefit Lookup tool
  2. Read Panviva Digest
  3. Took call about diabetic supplies
  4. Took call about OTC card
  5. Educated caller about AEP
  6. Sent Guiding Care activity
  7. used iDirectory
  8. Helped a coworker
  9. Updated member info in MP
  10. Read article in Commonground
  11. Favorited page in Panviva
  12. Said "have a nice day"
  13. Educated caller about AUTHS
  14. Logged into MMIS
  15. Filed grievance
  16. Used Caller's Name
  17. Took call about DME
  18. Took call about dental
  19. Took call about PCA services
  20. Logged into LMS
  21. Used Cyracom Interpreter
  22. Talked to member born before 1932
  23. Transferred to CTS
  24. Spoke to caller from Springfield