LoggedintoMMISTook callaboutdiabeticsuppliesUsedCaller'sNameTook callaboutDMEUsedMemberBenefitLookup toolSpoke tocaller fromSpringfieldLoggedintoLMSTalked tomemberborn before1932SentGuidingCareactivityTook callaboutOTC cardTransferredto CTSSaid"have anice day"UsedCyracomInterpreterEducatedcalleraboutAEPHelped acoworkerEducatedcalleraboutAUTHSUpdatedmemberinfo in MPReadPanvivaDigestTook callaboutdentalFiledgrievanceusediDirectoryTook callaboutPCAservicesFavoritedpage inPanvivaRead article inCommongroundLoggedintoMMISTook callaboutdiabeticsuppliesUsedCaller'sNameTook callaboutDMEUsedMemberBenefitLookup toolSpoke tocaller fromSpringfieldLoggedintoLMSTalked tomemberborn before1932SentGuidingCareactivityTook callaboutOTC cardTransferredto CTSSaid"have anice day"UsedCyracomInterpreterEducatedcalleraboutAEPHelped acoworkerEducatedcalleraboutAUTHSUpdatedmemberinfo in MPReadPanvivaDigestTook callaboutdentalFiledgrievanceusediDirectoryTook callaboutPCAservicesFavoritedpage inPanvivaRead article inCommonground

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged into MMIS
  2. Took call about diabetic supplies
  3. Used Caller's Name
  4. Took call about DME
  5. Used Member Benefit Lookup tool
  6. Spoke to caller from Springfield
  7. Logged into LMS
  8. Talked to member born before 1932
  9. Sent Guiding Care activity
  10. Took call about OTC card
  11. Transferred to CTS
  12. Said "have a nice day"
  13. Used Cyracom Interpreter
  14. Educated caller about AEP
  15. Helped a coworker
  16. Educated caller about AUTHS
  17. Updated member info in MP
  18. Read Panviva Digest
  19. Took call about dental
  20. Filed grievance
  21. used iDirectory
  22. Took call about PCA services
  23. Favorited page in Panviva
  24. Read article in Commonground