Read article inCommongroundFavoritedpage inPanvivausediDirectoryTalked tomemberborn before1932LoggedintoLMSReadPanvivaDigestTook callaboutPCAservicesSpoke tocaller fromSpringfieldUsedCyracomInterpreterEducatedcalleraboutAUTHSTook callaboutdentalUsedMemberBenefitLookup toolTook callaboutOTC cardLoggedintoMMISEducatedcalleraboutAEPFiledgrievanceUsedCaller'sNameSentGuidingCareactivityTook callaboutDMESaid"have anice day"Took callaboutdiabeticsuppliesTransferredto CTSUpdatedmemberinfo in MPHelped acoworkerRead article inCommongroundFavoritedpage inPanvivausediDirectoryTalked tomemberborn before1932LoggedintoLMSReadPanvivaDigestTook callaboutPCAservicesSpoke tocaller fromSpringfieldUsedCyracomInterpreterEducatedcalleraboutAUTHSTook callaboutdentalUsedMemberBenefitLookup toolTook callaboutOTC cardLoggedintoMMISEducatedcalleraboutAEPFiledgrievanceUsedCaller'sNameSentGuidingCareactivityTook callaboutDMESaid"have anice day"Took callaboutdiabeticsuppliesTransferredto CTSUpdatedmemberinfo in MPHelped acoworker

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read article in Commonground
  2. Favorited page in Panviva
  3. used iDirectory
  4. Talked to member born before 1932
  5. Logged into LMS
  6. Read Panviva Digest
  7. Took call about PCA services
  8. Spoke to caller from Springfield
  9. Used Cyracom Interpreter
  10. Educated caller about AUTHS
  11. Took call about dental
  12. Used Member Benefit Lookup tool
  13. Took call about OTC card
  14. Logged into MMIS
  15. Educated caller about AEP
  16. Filed grievance
  17. Used Caller's Name
  18. Sent Guiding Care activity
  19. Took call about DME
  20. Said "have a nice day"
  21. Took call about diabetic supplies
  22. Transferred to CTS
  23. Updated member info in MP
  24. Helped a coworker