EducatedcalleraboutAUTHSFavoritedpage inPanvivaUsedMemberBenefitLookup toolTransferredto CTSLoggedintoLMSEducatedcalleraboutAEPReadPanvivaDigestSaid"have anice day"UsedCyracomInterpreterUpdatedmemberinfo in MPTalked tomemberborn before1932Took callaboutDMELoggedintoMMISTook callaboutPCAservicesHelped acoworkerTook callaboutOTC cardFiledgrievanceSentGuidingCareactivitySpoke tocaller fromSpringfieldTook callaboutdentalUsedCaller'sNameusediDirectoryRead article inCommongroundTook callaboutdiabeticsuppliesEducatedcalleraboutAUTHSFavoritedpage inPanvivaUsedMemberBenefitLookup toolTransferredto CTSLoggedintoLMSEducatedcalleraboutAEPReadPanvivaDigestSaid"have anice day"UsedCyracomInterpreterUpdatedmemberinfo in MPTalked tomemberborn before1932Took callaboutDMELoggedintoMMISTook callaboutPCAservicesHelped acoworkerTook callaboutOTC cardFiledgrievanceSentGuidingCareactivitySpoke tocaller fromSpringfieldTook callaboutdentalUsedCaller'sNameusediDirectoryRead article inCommongroundTook callaboutdiabeticsupplies

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educated caller about AUTHS
  2. Favorited page in Panviva
  3. Used Member Benefit Lookup tool
  4. Transferred to CTS
  5. Logged into LMS
  6. Educated caller about AEP
  7. Read Panviva Digest
  8. Said "have a nice day"
  9. Used Cyracom Interpreter
  10. Updated member info in MP
  11. Talked to member born before 1932
  12. Took call about DME
  13. Logged into MMIS
  14. Took call about PCA services
  15. Helped a coworker
  16. Took call about OTC card
  17. Filed grievance
  18. Sent Guiding Care activity
  19. Spoke to caller from Springfield
  20. Took call about dental
  21. Used Caller's Name
  22. used iDirectory
  23. Read article in Commonground
  24. Took call about diabetic supplies