Transferredto CTSTalked tomemberborn before1932UsedCyracomInterpreterHelped acoworkerusediDirectoryLoggedintoLMSTook callaboutdentalTook callaboutOTC cardSentGuidingCareactivityUsedMemberBenefitLookup toolTook callaboutDMETook callaboutPCAservicesFavoritedpage inPanvivaSaid"have anice day"Updatedmemberinfo in MPReadPanvivaDigestEducatedcalleraboutAUTHSEducatedcalleraboutAEPSpoke tocaller fromSpringfieldFiledgrievanceTook callaboutdiabeticsuppliesRead article inCommongroundLoggedintoMMISUsedCaller'sNameTransferredto CTSTalked tomemberborn before1932UsedCyracomInterpreterHelped acoworkerusediDirectoryLoggedintoLMSTook callaboutdentalTook callaboutOTC cardSentGuidingCareactivityUsedMemberBenefitLookup toolTook callaboutDMETook callaboutPCAservicesFavoritedpage inPanvivaSaid"have anice day"Updatedmemberinfo in MPReadPanvivaDigestEducatedcalleraboutAUTHSEducatedcalleraboutAEPSpoke tocaller fromSpringfieldFiledgrievanceTook callaboutdiabeticsuppliesRead article inCommongroundLoggedintoMMISUsedCaller'sName

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to CTS
  2. Talked to member born before 1932
  3. Used Cyracom Interpreter
  4. Helped a coworker
  5. used iDirectory
  6. Logged into LMS
  7. Took call about dental
  8. Took call about OTC card
  9. Sent Guiding Care activity
  10. Used Member Benefit Lookup tool
  11. Took call about DME
  12. Took call about PCA services
  13. Favorited page in Panviva
  14. Said "have a nice day"
  15. Updated member info in MP
  16. Read Panviva Digest
  17. Educated caller about AUTHS
  18. Educated caller about AEP
  19. Spoke to caller from Springfield
  20. Filed grievance
  21. Took call about diabetic supplies
  22. Read article in Commonground
  23. Logged into MMIS
  24. Used Caller's Name