Updatedmemberinfo in MPSaid"have anice day"EducatedcalleraboutAUTHSFavoritedpage inPanvivaLoggedintoLMSReadPanvivaDigestUsedCyracomInterpreterTook callaboutdentalTalked tomemberborn before1932Spoke tocaller fromSpringfieldTook callaboutDMEusediDirectoryTook callaboutOTC cardTook callaboutPCAservicesEducatedcalleraboutAEPSentGuidingCareactivityRead article inCommongroundUsedMemberBenefitLookup toolLoggedintoMMISTransferredto CTSFiledgrievanceTook callaboutdiabeticsuppliesUsedCaller'sNameHelped acoworkerUpdatedmemberinfo in MPSaid"have anice day"EducatedcalleraboutAUTHSFavoritedpage inPanvivaLoggedintoLMSReadPanvivaDigestUsedCyracomInterpreterTook callaboutdentalTalked tomemberborn before1932Spoke tocaller fromSpringfieldTook callaboutDMEusediDirectoryTook callaboutOTC cardTook callaboutPCAservicesEducatedcalleraboutAEPSentGuidingCareactivityRead article inCommongroundUsedMemberBenefitLookup toolLoggedintoMMISTransferredto CTSFiledgrievanceTook callaboutdiabeticsuppliesUsedCaller'sNameHelped acoworker

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated member info in MP
  2. Said "have a nice day"
  3. Educated caller about AUTHS
  4. Favorited page in Panviva
  5. Logged into LMS
  6. Read Panviva Digest
  7. Used Cyracom Interpreter
  8. Took call about dental
  9. Talked to member born before 1932
  10. Spoke to caller from Springfield
  11. Took call about DME
  12. used iDirectory
  13. Took call about OTC card
  14. Took call about PCA services
  15. Educated caller about AEP
  16. Sent Guiding Care activity
  17. Read article in Commonground
  18. Used Member Benefit Lookup tool
  19. Logged into MMIS
  20. Transferred to CTS
  21. Filed grievance
  22. Took call about diabetic supplies
  23. Used Caller's Name
  24. Helped a coworker