Said"have anice day"EducatedcalleraboutAUTHSTransferredto CTSusediDirectoryHelped acoworkerTook callaboutdiabeticsuppliesTook callaboutPCAservicesTook callaboutDMEReadPanvivaDigestUsedMemberBenefitLookup toolUsedCaller'sNameSpoke tocaller fromSpringfieldTook callaboutOTC cardLoggedintoLMSTalked tomemberborn before1932SentGuidingCareactivityEducatedcalleraboutAEPLoggedintoMMISUpdatedmemberinfo in MPUsedCyracomInterpreterFiledgrievanceTook callaboutdentalRead article inCommongroundFavoritedpage inPanvivaSaid"have anice day"EducatedcalleraboutAUTHSTransferredto CTSusediDirectoryHelped acoworkerTook callaboutdiabeticsuppliesTook callaboutPCAservicesTook callaboutDMEReadPanvivaDigestUsedMemberBenefitLookup toolUsedCaller'sNameSpoke tocaller fromSpringfieldTook callaboutOTC cardLoggedintoLMSTalked tomemberborn before1932SentGuidingCareactivityEducatedcalleraboutAEPLoggedintoMMISUpdatedmemberinfo in MPUsedCyracomInterpreterFiledgrievanceTook callaboutdentalRead article inCommongroundFavoritedpage inPanviva

Customer Service Appreciation Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "have a nice day"
  2. Educated caller about AUTHS
  3. Transferred to CTS
  4. used iDirectory
  5. Helped a coworker
  6. Took call about diabetic supplies
  7. Took call about PCA services
  8. Took call about DME
  9. Read Panviva Digest
  10. Used Member Benefit Lookup tool
  11. Used Caller's Name
  12. Spoke to caller from Springfield
  13. Took call about OTC card
  14. Logged into LMS
  15. Talked to member born before 1932
  16. Sent Guiding Care activity
  17. Educated caller about AEP
  18. Logged into MMIS
  19. Updated member info in MP
  20. Used Cyracom Interpreter
  21. Filed grievance
  22. Took call about dental
  23. Read article in Commonground
  24. Favorited page in Panviva