CheckScreenRecordingunder PrivacySettingsIt's notsupposedto work Check ifotherpeople’s jobsshow up atthe copierCheck theswitch statusin the closestIDFSROs don'thave rightsto exportfootageCheck ifother badgeswork at thecopierWhen indoubt,wipe it out DeleteduplicateuseraccountIs the deviceon the rightwifi network?Confirm theusernameandpasswordare correctCheck if onlyone kind ofdevice isaffectedCheck ifother deviceswork in otherparts of thebuildingProviderelevanttroubleshootinginformation toEngineersCheckthe logReinstallthesoftware Confirmthe correctprintqueueIs therea poweroutage?Check thenearbyAccessPointsMake sureit’s turnedon andplugged inPut in aticket underSecurity inServiceCatalogCheck theprintqueue onthe serverCheck whichblocked pageis displayed(palo oriboss)Check fora duplicateuseraccountStaffmembernamechange?CheckScreenRecordingunder PrivacySettingsIt's notsupposedto work Check ifotherpeople’s jobsshow up atthe copierCheck theswitch statusin the closestIDFSROs don'thave rightsto exportfootageCheck ifother badgeswork at thecopierWhen indoubt,wipe it out DeleteduplicateuseraccountIs the deviceon the rightwifi network?Confirm theusernameandpasswordare correctCheck if onlyone kind ofdevice isaffectedCheck ifother deviceswork in otherparts of thebuildingProviderelevanttroubleshootinginformation toEngineersCheckthe logReinstallthesoftware Confirmthe correctprintqueueIs therea poweroutage?Check thenearbyAccessPointsMake sureit’s turnedon andplugged inPut in aticket underSecurity inServiceCatalogCheck theprintqueue onthe serverCheck whichblocked pageis displayed(palo oriboss)Check fora duplicateuseraccountStaffmembernamechange?

Troubleshooting - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Screen Recording under Privacy Settings
  2. It's not supposed to work
  3. Check if other people’s jobs show up at the copier
  4. Check the switch status in the closest IDF
  5. SROs don't have rights to export footage
  6. Check if other badges work at the copier
  7. When in doubt, wipe it out
  8. Delete duplicate user account
  9. Is the device on the right wifi network?
  10. Confirm the username and password are correct
  11. Check if only one kind of device is affected
  12. Check if other devices work in other parts of the building
  13. Provide relevant troubleshooting information to Engineers
  14. Check the log
  15. Reinstall the software
  16. Confirm the correct print queue
  17. Is there a power outage?
  18. Check the nearby Access Points
  19. Make sure it’s turned on and plugged in
  20. Put in a ticket under Security in Service Catalog
  21. Check the print queue on the server
  22. Check which blocked page is displayed (palo or iboss)
  23. Check for a duplicate user account
  24. Staff member name change?