GreatnewsThankyouWhat Ican dois...IcompletelyunderstandHow isyour daygoingCan I helpyou withanythingelseThanks forbringingthis to ourattentionThankyou forcontactingECRHappy tohelp youwith yourconcernCan youplease tellme moreabout thatCustomersGreatquestion Ican helpI am sorryyou feelthat wayOur apologiesfor anyinconvenienceYourbusinessmeans alot to usDid youknow aboutouradditionalservicesLet me makethings betterfor youYour callisimportantto usWeappreciateyouThankyou forthefeedbackI knowthat mustbefrustratingThankyou forbeing ourcustomerThanks somuch foryourpatienceI knowexactlyhow youfeelGreatnewsThankyouWhat Ican dois...IcompletelyunderstandHow isyour daygoingCan I helpyou withanythingelseThanks forbringingthis to ourattentionThankyou forcontactingECRHappy tohelp youwith yourconcernCan youplease tellme moreabout thatCustomersGreatquestion Ican helpI am sorryyou feelthat wayOur apologiesfor anyinconvenienceYourbusinessmeans alot to usDid youknow aboutouradditionalservicesLet me makethings betterfor youYour callisimportantto usWeappreciateyouThankyou forthefeedbackI knowthat mustbefrustratingThankyou forbeing ourcustomerThanks somuch foryourpatienceI knowexactlyhow youfeel

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great news
  2. Thank you
  3. What I can do is...
  4. I completely understand
  5. How is your day going
  6. Can I help you with anything else
  7. Thanks for bringing this to our attention
  8. Thank you for contacting ECR
  9. Happy to help you with your concern
  10. Can you please tell me more about that
  11. Customers
  12. Great question I can help
  13. I am sorry you feel that way
  14. Our apologies for any inconvenience
  15. Your business means a lot to us
  16. Did you know about our additional services
  17. Let me make things better for you
  18. Your call is important to us
  19. We appreciate you
  20. Thank you for the feedback
  21. I know that must be frustrating
  22. Thank you for being our customer
  23. Thanks so much for your patience
  24. I know exactly how you feel