How isyour daygoingOur apologiesfor anyinconvenienceThankyou forthefeedbackWeappreciateyouThankyouThankyou forcontactingECRIcompletelyunderstandI am sorryyou feelthat wayCan I helpyou withanythingelseThankyou forbeing ourcustomerI knowthat mustbefrustratingYour callisimportantto usGreatquestion Ican helpCan youplease tellme moreabout thatWhat Ican dois...I knowexactlyhow youfeelCustomersThanks somuch foryourpatienceLet me makethings betterfor youYourbusinessmeans alot to usHappy tohelp youwith yourconcernThanks forbringingthis to ourattentionDid youknow aboutouradditionalservicesGreatnewsHow isyour daygoingOur apologiesfor anyinconvenienceThankyou forthefeedbackWeappreciateyouThankyouThankyou forcontactingECRIcompletelyunderstandI am sorryyou feelthat wayCan I helpyou withanythingelseThankyou forbeing ourcustomerI knowthat mustbefrustratingYour callisimportantto usGreatquestion Ican helpCan youplease tellme moreabout thatWhat Ican dois...I knowexactlyhow youfeelCustomersThanks somuch foryourpatienceLet me makethings betterfor youYourbusinessmeans alot to usHappy tohelp youwith yourconcernThanks forbringingthis to ourattentionDid youknow aboutouradditionalservicesGreatnews

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How is your day going
  2. Our apologies for any inconvenience
  3. Thank you for the feedback
  4. We appreciate you
  5. Thank you
  6. Thank you for contacting ECR
  7. I completely understand
  8. I am sorry you feel that way
  9. Can I help you with anything else
  10. Thank you for being our customer
  11. I know that must be frustrating
  12. Your call is important to us
  13. Great question I can help
  14. Can you please tell me more about that
  15. What I can do is...
  16. I know exactly how you feel
  17. Customers
  18. Thanks so much for your patience
  19. Let me make things better for you
  20. Your business means a lot to us
  21. Happy to help you with your concern
  22. Thanks for bringing this to our attention
  23. Did you know about our additional services
  24. Great news