I am sorryyou feelthat wayDid youknow aboutouradditionalservicesGreatquestion Ican helpOur apologiesfor anyinconvenienceWeappreciateyouI knowexactlyhow youfeelHappy tohelp youwith yourconcernI knowthat mustbefrustratingThankyou forcontactingECRCustomersThankyou forthefeedbackGreatnewsThanks forbringingthis to ourattentionYour callisimportantto usThankyouThanks somuch foryourpatienceWhat Ican dois...How isyour daygoingThankyou forbeing ourcustomerYourbusinessmeans alot to usIcompletelyunderstandCan I helpyou withanythingelseCan youplease tellme moreabout thatLet me makethings betterfor youI am sorryyou feelthat wayDid youknow aboutouradditionalservicesGreatquestion Ican helpOur apologiesfor anyinconvenienceWeappreciateyouI knowexactlyhow youfeelHappy tohelp youwith yourconcernI knowthat mustbefrustratingThankyou forcontactingECRCustomersThankyou forthefeedbackGreatnewsThanks forbringingthis to ourattentionYour callisimportantto usThankyouThanks somuch foryourpatienceWhat Ican dois...How isyour daygoingThankyou forbeing ourcustomerYourbusinessmeans alot to usIcompletelyunderstandCan I helpyou withanythingelseCan youplease tellme moreabout thatLet me makethings betterfor you

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am sorry you feel that way
  2. Did you know about our additional services
  3. Great question I can help
  4. Our apologies for any inconvenience
  5. We appreciate you
  6. I know exactly how you feel
  7. Happy to help you with your concern
  8. I know that must be frustrating
  9. Thank you for contacting ECR
  10. Customers
  11. Thank you for the feedback
  12. Great news
  13. Thanks for bringing this to our attention
  14. Your call is important to us
  15. Thank you
  16. Thanks so much for your patience
  17. What I can do is...
  18. How is your day going
  19. Thank you for being our customer
  20. Your business means a lot to us
  21. I completely understand
  22. Can I help you with anything else
  23. Can you please tell me more about that
  24. Let me make things better for you