Thanks forbringingthis to ourattentionYour callisimportantto usThankyou forthefeedbackThankyou forcontactingECRWhat Ican dois...I knowexactlyhow youfeelThankyouIcompletelyunderstandHappy tohelp youwith yourconcernYourbusinessmeans alot to usCan I helpyou withanythingelseDid youknow aboutouradditionalservicesGreatquestion Ican helpI am sorryyou feelthat wayCustomersI knowthat mustbefrustratingCan youplease tellme moreabout thatLet me makethings betterfor youThanks somuch foryourpatienceThankyou forbeing ourcustomerGreatnewsOur apologiesfor anyinconvenienceWeappreciateyouHow isyour daygoingThanks forbringingthis to ourattentionYour callisimportantto usThankyou forthefeedbackThankyou forcontactingECRWhat Ican dois...I knowexactlyhow youfeelThankyouIcompletelyunderstandHappy tohelp youwith yourconcernYourbusinessmeans alot to usCan I helpyou withanythingelseDid youknow aboutouradditionalservicesGreatquestion Ican helpI am sorryyou feelthat wayCustomersI knowthat mustbefrustratingCan youplease tellme moreabout thatLet me makethings betterfor youThanks somuch foryourpatienceThankyou forbeing ourcustomerGreatnewsOur apologiesfor anyinconvenienceWeappreciateyouHow isyour daygoing

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanks for bringing this to our attention
  2. Your call is important to us
  3. Thank you for the feedback
  4. Thank you for contacting ECR
  5. What I can do is...
  6. I know exactly how you feel
  7. Thank you
  8. I completely understand
  9. Happy to help you with your concern
  10. Your business means a lot to us
  11. Can I help you with anything else
  12. Did you know about our additional services
  13. Great question I can help
  14. I am sorry you feel that way
  15. Customers
  16. I know that must be frustrating
  17. Can you please tell me more about that
  18. Let me make things better for you
  19. Thanks so much for your patience
  20. Thank you for being our customer
  21. Great news
  22. Our apologies for any inconvenience
  23. We appreciate you
  24. How is your day going