Happy tohelp youwith yourconcernGreatquestion Ican helpThanks somuch foryourpatienceI am sorryyou feelthat wayHow isyour daygoingCan I helpyou withanythingelseWhat Ican dois...IcompletelyunderstandThankyouGreatnewsThanks forbringingthis to ourattentionYourbusinessmeans alot to usCan youplease tellme moreabout thatThankyou forcontactingECRThankyou forthefeedbackWeappreciateyouOur apologiesfor anyinconvenienceCustomersDid youknow aboutouradditionalservicesYour callisimportantto usI knowexactlyhow youfeelI knowthat mustbefrustratingLet me makethings betterfor youThankyou forbeing ourcustomerHappy tohelp youwith yourconcernGreatquestion Ican helpThanks somuch foryourpatienceI am sorryyou feelthat wayHow isyour daygoingCan I helpyou withanythingelseWhat Ican dois...IcompletelyunderstandThankyouGreatnewsThanks forbringingthis to ourattentionYourbusinessmeans alot to usCan youplease tellme moreabout thatThankyou forcontactingECRThankyou forthefeedbackWeappreciateyouOur apologiesfor anyinconvenienceCustomersDid youknow aboutouradditionalservicesYour callisimportantto usI knowexactlyhow youfeelI knowthat mustbefrustratingLet me makethings betterfor youThankyou forbeing ourcustomer

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Happy to help you with your concern
  2. Great question I can help
  3. Thanks so much for your patience
  4. I am sorry you feel that way
  5. How is your day going
  6. Can I help you with anything else
  7. What I can do is...
  8. I completely understand
  9. Thank you
  10. Great news
  11. Thanks for bringing this to our attention
  12. Your business means a lot to us
  13. Can you please tell me more about that
  14. Thank you for contacting ECR
  15. Thank you for the feedback
  16. We appreciate you
  17. Our apologies for any inconvenience
  18. Customers
  19. Did you know about our additional services
  20. Your call is important to us
  21. I know exactly how you feel
  22. I know that must be frustrating
  23. Let me make things better for you
  24. Thank you for being our customer