I knowexactlyhow youfeelGreatnewsLet me makethings betterfor youGreatquestion Ican helpDid youknow aboutouradditionalservicesThankyouThanks forbringingthis to ourattentionI knowthat mustbefrustratingThankyou forthefeedbackI am sorryyou feelthat wayWhat Ican dois...IcompletelyunderstandYour callisimportantto usOur apologiesfor anyinconvenienceThanks somuch foryourpatienceHow isyour daygoingHappy tohelp youwith yourconcernCan youplease tellme moreabout thatWeappreciateyouCustomersCan I helpyou withanythingelseThankyou forcontactingECRThankyou forbeing ourcustomerYourbusinessmeans alot to usI knowexactlyhow youfeelGreatnewsLet me makethings betterfor youGreatquestion Ican helpDid youknow aboutouradditionalservicesThankyouThanks forbringingthis to ourattentionI knowthat mustbefrustratingThankyou forthefeedbackI am sorryyou feelthat wayWhat Ican dois...IcompletelyunderstandYour callisimportantto usOur apologiesfor anyinconvenienceThanks somuch foryourpatienceHow isyour daygoingHappy tohelp youwith yourconcernCan youplease tellme moreabout thatWeappreciateyouCustomersCan I helpyou withanythingelseThankyou forcontactingECRThankyou forbeing ourcustomerYourbusinessmeans alot to us

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I know exactly how you feel
  2. Great news
  3. Let me make things better for you
  4. Great question I can help
  5. Did you know about our additional services
  6. Thank you
  7. Thanks for bringing this to our attention
  8. I know that must be frustrating
  9. Thank you for the feedback
  10. I am sorry you feel that way
  11. What I can do is...
  12. I completely understand
  13. Your call is important to us
  14. Our apologies for any inconvenience
  15. Thanks so much for your patience
  16. How is your day going
  17. Happy to help you with your concern
  18. Can you please tell me more about that
  19. We appreciate you
  20. Customers
  21. Can I help you with anything else
  22. Thank you for contacting ECR
  23. Thank you for being our customer
  24. Your business means a lot to us