Thankyou forthefeedbackYour callisimportantto usWhat Ican dois...Our apologiesfor anyinconvenienceCan youplease tellme moreabout thatI am sorryyou feelthat wayI knowexactlyhow youfeelYourbusinessmeans alot to usThanks somuch foryourpatienceIcompletelyunderstandI knowthat mustbefrustratingDid youknow aboutouradditionalservicesWeappreciateyouCustomersThankyouCan I helpyou withanythingelseHappy tohelp youwith yourconcernHow isyour daygoingThanks forbringingthis to ourattentionGreatquestion Ican helpThankyou forbeing ourcustomerGreatnewsThankyou forcontactingECRLet me makethings betterfor youThankyou forthefeedbackYour callisimportantto usWhat Ican dois...Our apologiesfor anyinconvenienceCan youplease tellme moreabout thatI am sorryyou feelthat wayI knowexactlyhow youfeelYourbusinessmeans alot to usThanks somuch foryourpatienceIcompletelyunderstandI knowthat mustbefrustratingDid youknow aboutouradditionalservicesWeappreciateyouCustomersThankyouCan I helpyou withanythingelseHappy tohelp youwith yourconcernHow isyour daygoingThanks forbringingthis to ourattentionGreatquestion Ican helpThankyou forbeing ourcustomerGreatnewsThankyou forcontactingECRLet me makethings betterfor you

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for the feedback
  2. Your call is important to us
  3. What I can do is...
  4. Our apologies for any inconvenience
  5. Can you please tell me more about that
  6. I am sorry you feel that way
  7. I know exactly how you feel
  8. Your business means a lot to us
  9. Thanks so much for your patience
  10. I completely understand
  11. I know that must be frustrating
  12. Did you know about our additional services
  13. We appreciate you
  14. Customers
  15. Thank you
  16. Can I help you with anything else
  17. Happy to help you with your concern
  18. How is your day going
  19. Thanks for bringing this to our attention
  20. Great question I can help
  21. Thank you for being our customer
  22. Great news
  23. Thank you for contacting ECR
  24. Let me make things better for you