Thankyou forthefeedbackOur apologiesfor anyinconvenienceHappy tohelp youwith yourconcernWeappreciateyouGreatnewsThankyou forbeing ourcustomerThanks somuch foryourpatienceThankyouCan youplease tellme moreabout thatHow isyour daygoingDid youknow aboutouradditionalservicesIcompletelyunderstandWhat Ican dois...I am sorryyou feelthat wayCan I helpyou withanythingelseI knowthat mustbefrustratingYour callisimportantto usGreatquestion Ican helpThanks forbringingthis to ourattentionCustomersThankyou forcontactingECRLet me makethings betterfor youYourbusinessmeans alot to usI knowexactlyhow youfeelThankyou forthefeedbackOur apologiesfor anyinconvenienceHappy tohelp youwith yourconcernWeappreciateyouGreatnewsThankyou forbeing ourcustomerThanks somuch foryourpatienceThankyouCan youplease tellme moreabout thatHow isyour daygoingDid youknow aboutouradditionalservicesIcompletelyunderstandWhat Ican dois...I am sorryyou feelthat wayCan I helpyou withanythingelseI knowthat mustbefrustratingYour callisimportantto usGreatquestion Ican helpThanks forbringingthis to ourattentionCustomersThankyou forcontactingECRLet me makethings betterfor youYourbusinessmeans alot to usI knowexactlyhow youfeel

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for the feedback
  2. Our apologies for any inconvenience
  3. Happy to help you with your concern
  4. We appreciate you
  5. Great news
  6. Thank you for being our customer
  7. Thanks so much for your patience
  8. Thank you
  9. Can you please tell me more about that
  10. How is your day going
  11. Did you know about our additional services
  12. I completely understand
  13. What I can do is...
  14. I am sorry you feel that way
  15. Can I help you with anything else
  16. I know that must be frustrating
  17. Your call is important to us
  18. Great question I can help
  19. Thanks for bringing this to our attention
  20. Customers
  21. Thank you for contacting ECR
  22. Let me make things better for you
  23. Your business means a lot to us
  24. I know exactly how you feel