IcompletelyunderstandCan youplease tellme moreabout thatThanks somuch foryourpatienceCustomersHow isyour daygoingLet me makethings betterfor youI knowexactlyhow youfeelI am sorryyou feelthat wayOur apologiesfor anyinconvenienceThankyou forbeing ourcustomerCan I helpyou withanythingelseWeappreciateyouHappy tohelp youwith yourconcernGreatquestion Ican helpDid youknow aboutouradditionalservicesThankyou forthefeedbackGreatnewsYour callisimportantto usWhat Ican dois...Thanks forbringingthis to ourattentionThankyouI knowthat mustbefrustratingYourbusinessmeans alot to usThankyou forcontactingECRIcompletelyunderstandCan youplease tellme moreabout thatThanks somuch foryourpatienceCustomersHow isyour daygoingLet me makethings betterfor youI knowexactlyhow youfeelI am sorryyou feelthat wayOur apologiesfor anyinconvenienceThankyou forbeing ourcustomerCan I helpyou withanythingelseWeappreciateyouHappy tohelp youwith yourconcernGreatquestion Ican helpDid youknow aboutouradditionalservicesThankyou forthefeedbackGreatnewsYour callisimportantto usWhat Ican dois...Thanks forbringingthis to ourattentionThankyouI knowthat mustbefrustratingYourbusinessmeans alot to usThankyou forcontactingECR

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I completely understand
  2. Can you please tell me more about that
  3. Thanks so much for your patience
  4. Customers
  5. How is your day going
  6. Let me make things better for you
  7. I know exactly how you feel
  8. I am sorry you feel that way
  9. Our apologies for any inconvenience
  10. Thank you for being our customer
  11. Can I help you with anything else
  12. We appreciate you
  13. Happy to help you with your concern
  14. Great question I can help
  15. Did you know about our additional services
  16. Thank you for the feedback
  17. Great news
  18. Your call is important to us
  19. What I can do is...
  20. Thanks for bringing this to our attention
  21. Thank you
  22. I know that must be frustrating
  23. Your business means a lot to us
  24. Thank you for contacting ECR