Did youknow aboutouradditionalservicesCustomersThankyouCan youplease tellme moreabout thatLet me makethings betterfor youIcompletelyunderstandI knowthat mustbefrustratingCan I helpyou withanythingelseThankyou forbeing ourcustomerHow isyour daygoingYourbusinessmeans alot to usWhat Ican dois...Happy tohelp youwith yourconcernOur apologiesfor anyinconvenienceThankyou forthefeedbackI am sorryyou feelthat wayYour callisimportantto usGreatnewsThanks forbringingthis to ourattentionGreatquestion Ican helpI knowexactlyhow youfeelThankyou forcontactingECRWeappreciateyouThanks somuch foryourpatienceDid youknow aboutouradditionalservicesCustomersThankyouCan youplease tellme moreabout thatLet me makethings betterfor youIcompletelyunderstandI knowthat mustbefrustratingCan I helpyou withanythingelseThankyou forbeing ourcustomerHow isyour daygoingYourbusinessmeans alot to usWhat Ican dois...Happy tohelp youwith yourconcernOur apologiesfor anyinconvenienceThankyou forthefeedbackI am sorryyou feelthat wayYour callisimportantto usGreatnewsThanks forbringingthis to ourattentionGreatquestion Ican helpI knowexactlyhow youfeelThankyou forcontactingECRWeappreciateyouThanks somuch foryourpatience

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you know about our additional services
  2. Customers
  3. Thank you
  4. Can you please tell me more about that
  5. Let me make things better for you
  6. I completely understand
  7. I know that must be frustrating
  8. Can I help you with anything else
  9. Thank you for being our customer
  10. How is your day going
  11. Your business means a lot to us
  12. What I can do is...
  13. Happy to help you with your concern
  14. Our apologies for any inconvenience
  15. Thank you for the feedback
  16. I am sorry you feel that way
  17. Your call is important to us
  18. Great news
  19. Thanks for bringing this to our attention
  20. Great question I can help
  21. I know exactly how you feel
  22. Thank you for contacting ECR
  23. We appreciate you
  24. Thanks so much for your patience