I am sorryyou feelthat wayWeappreciateyouHow isyour daygoingWhat Ican dois...Thanks forbringingthis to ourattentionDid youknow aboutouradditionalservicesThankyou forthefeedbackGreatquestion Ican helpThankyou forcontactingECRGreatnewsHappy tohelp youwith yourconcernYour callisimportantto usYourbusinessmeans alot to usThankyouIcompletelyunderstandLet me makethings betterfor youI knowthat mustbefrustratingCustomersThankyou forbeing ourcustomerCan youplease tellme moreabout thatOur apologiesfor anyinconvenienceThanks somuch foryourpatienceI knowexactlyhow youfeelCan I helpyou withanythingelseI am sorryyou feelthat wayWeappreciateyouHow isyour daygoingWhat Ican dois...Thanks forbringingthis to ourattentionDid youknow aboutouradditionalservicesThankyou forthefeedbackGreatquestion Ican helpThankyou forcontactingECRGreatnewsHappy tohelp youwith yourconcernYour callisimportantto usYourbusinessmeans alot to usThankyouIcompletelyunderstandLet me makethings betterfor youI knowthat mustbefrustratingCustomersThankyou forbeing ourcustomerCan youplease tellme moreabout thatOur apologiesfor anyinconvenienceThanks somuch foryourpatienceI knowexactlyhow youfeelCan I helpyou withanythingelse

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am sorry you feel that way
  2. We appreciate you
  3. How is your day going
  4. What I can do is...
  5. Thanks for bringing this to our attention
  6. Did you know about our additional services
  7. Thank you for the feedback
  8. Great question I can help
  9. Thank you for contacting ECR
  10. Great news
  11. Happy to help you with your concern
  12. Your call is important to us
  13. Your business means a lot to us
  14. Thank you
  15. I completely understand
  16. Let me make things better for you
  17. I know that must be frustrating
  18. Customers
  19. Thank you for being our customer
  20. Can you please tell me more about that
  21. Our apologies for any inconvenience
  22. Thanks so much for your patience
  23. I know exactly how you feel
  24. Can I help you with anything else