Did youknow aboutouradditionalservicesHappy tohelp youwith yourconcernGreatquestion Ican helpOur apologiesfor anyinconvenienceCan I helpyou withanythingelseIcompletelyunderstandYourbusinessmeans alot to usThankyou forbeing ourcustomerThanks somuch foryourpatienceI am sorryyou feelthat wayGreatnewsWhat Ican dois...How isyour daygoingCan youplease tellme moreabout thatI knowthat mustbefrustratingThankyou forthefeedbackThanks forbringingthis to ourattentionLet me makethings betterfor youThankyouThankyou forcontactingECRYour callisimportantto usWeappreciateyouI knowexactlyhow youfeelCustomersDid youknow aboutouradditionalservicesHappy tohelp youwith yourconcernGreatquestion Ican helpOur apologiesfor anyinconvenienceCan I helpyou withanythingelseIcompletelyunderstandYourbusinessmeans alot to usThankyou forbeing ourcustomerThanks somuch foryourpatienceI am sorryyou feelthat wayGreatnewsWhat Ican dois...How isyour daygoingCan youplease tellme moreabout thatI knowthat mustbefrustratingThankyou forthefeedbackThanks forbringingthis to ourattentionLet me makethings betterfor youThankyouThankyou forcontactingECRYour callisimportantto usWeappreciateyouI knowexactlyhow youfeelCustomers

ECR Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you know about our additional services
  2. Happy to help you with your concern
  3. Great question I can help
  4. Our apologies for any inconvenience
  5. Can I help you with anything else
  6. I completely understand
  7. Your business means a lot to us
  8. Thank you for being our customer
  9. Thanks so much for your patience
  10. I am sorry you feel that way
  11. Great news
  12. What I can do is...
  13. How is your day going
  14. Can you please tell me more about that
  15. I know that must be frustrating
  16. Thank you for the feedback
  17. Thanks for bringing this to our attention
  18. Let me make things better for you
  19. Thank you
  20. Thank you for contacting ECR
  21. Your call is important to us
  22. We appreciate you
  23. I know exactly how you feel
  24. Customers