This bingo card has a free space and 24 words: Customers, Happy to help you with your concern, Great question I can help, Thanks for bringing this to our attention, I completely understand, Thank you for being our customer, Your call is important to us, Our apologies for any inconvenience, Thank you for the feedback, What I can do is..., I am sorry you feel that way, Can I help you with anything else, Great news, Thank you for contacting ECR, Thanks so much for your patience, Can you please tell me more about that, Let me make things better for you, How is your day going, Thank you, Your business means a lot to us, Did you know about our additional services, I know exactly how you feel, I know that must be frustrating and We appreciate you.
Useful phrases to deal with a complaint | Empathy Bingo | Customer Service Bingo | Empathy statements for contact centres BINGO | Empathy statements for contact centres BINGO
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