not lateto ameetingLMOM forescalationColdTransferfrom otherteamcons hungup beforetransfertaught anagentsomethingnewwentthirdappealread anemail toan agentread theinstallationguide tothe agentSubmittedFind anAnswersolvedescalationwithtoolkitemailworkbinemptyRead theuse andcare tothe agenthad to ask,"and yourquestionfor me is?" thank youemailfrom consconscalledback fromLMOMchattedtechlinefoundtracking forescalatedexpartgot caughtchewingwhen thephone rangwent tobreakon timeescalatedexpartmisroutedcallavoided3rdappeal/4thappealPEXcameback tobite youwentfourthappealnot lateto ameetingLMOM forescalationColdTransferfrom otherteamcons hungup beforetransfertaught anagentsomethingnewwentthirdappealread anemail toan agentread theinstallationguide tothe agentSubmittedFind anAnswersolvedescalationwithtoolkitemailworkbinemptyRead theuse andcare tothe agenthad to ask,"and yourquestionfor me is?" thank youemailfrom consconscalledback fromLMOMchattedtechlinefoundtracking forescalatedexpartgot caughtchewingwhen thephone rangwent tobreakon timeescalatedexpartmisroutedcallavoided3rdappeal/4thappealPEXcameback tobite youwentfourthappeal

LEAD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
B
5
O
6
G
7
G
8
G
9
B
10
I
11
O
12
N
13
G
14
B
15
N
16
I
17
N
18
I
19
I
20
I
21
O
22
O
23
G
24
N
  1. B-not late to a meeting
  2. O-LMOM for escalation
  3. B-Cold Transfer from other team
  4. B-cons hung up before transfer
  5. O-taught an agent something new
  6. G-went third appeal
  7. G-read an email to an agent
  8. G-read the installation guide to the agent
  9. B-Submitted Find an Answer
  10. I-solved escalation with toolkit
  11. O-email workbin empty
  12. N-Read the use and care to the agent
  13. G-had to ask, "and your question for me is?"
  14. B-thank you email from cons
  15. N-cons called back from LMOM
  16. I-chatted techline
  17. N-found tracking for escalated expart
  18. I-got caught chewing when the phone rang
  19. I-went to break on time
  20. I-escalated expart
  21. O-misrouted call
  22. O-avoided 3rd appeal/4th appeal
  23. G-PEX came back to bite you
  24. N-went fourth appeal