(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Restated the customer's need as part of an "I" ownership statement
Educated the customer on coverages
Set clear expectations for docs that will be received
Educated the PH on eService
Used a Warm Power Close
Used tools and resources
Verified email when in red
Used call Framing
Reviewed current premium, new premium and billing for an endorsement call
Used probing questions
Used an Appreciation statement
Make the call quick and easy for the PH
Showed empathy for PH concern
Followed the rate call process
Used the PH name more than once to build a connection