Dispatch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Answered a question from a coworker
2. Introduce yourself to someone you don't know
3. Spoke to 2 customers from MOE
4. De-escalated a customer
5. Told 3 customers 'Good Morning'
6. Post on inSpire
7. Refer a customer to My Account
8. Spoke with 3 customers about leaks
9. Told 3 customers 'Good Afternoon'
10. Spoke to 3 customers about No Gas'
11. Smile at a stranger
12. Help someone you don't know
13. Spoke to a customer about a Hazard
14. Told 4 customers 'I am happy to help'
15. Compliment someone you don't know
16. Transferred 2 calls
17. Worked with someone in another department for resolution
18. Ask a question
19. Spoke to 2 customers from MOW
20. Spoke to 5 customers whose first name begins with a 'B'
21. Spoke to the same tech twice
22. Compliment your supervisor
23. Assisted a Rep
24. Talk to someone you haven't spoken to in a while
25. Tell someone 'Thank you'
26. Have a smile in your voice
27. Like someone's post on inSpire
28. Use a polite phrase
29. Did not use hold/mute on 4 calls