(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred 2 calls
Spoke to the same tech twice
Spoke to a customer about a Hazard
Did not use hold/mute on 4 calls
Talk to someone you haven't spoken to in a while
Told 3 customers 'Good Morning'
Spoke with 3 customers about leaks
Compliment someone you don't know
Assisted a Rep
Have a smile in your voice
Spoke to 2 customers from MOW
Introduce yourself to someone you don't know
Like someone's post on inSpire
Spoke to 2 customers from MOE
Compliment your supervisor
Ask a question
Answered a question from a coworker
Smile at a stranger
De-escalated a customer
Refer a customer to My Account
Spoke to 3 customers about No Gas'
Tell someone 'Thank you'
Help someone you don't know
Worked with someone in another department for resolution
Told 3 customers 'Good Afternoon'
Told 4 customers 'I am happy to help'
Post on inSpire
Spoke to 5 customers whose first name begins with a 'B'
