(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talk to someone you haven't spoken to in a while
Assisted a Rep
Compliment someone you don't know
Spoke to 2 customers from MOE
Did not use hold/mute on 4 calls
Worked with someone in another department for resolution
Told 3 customers 'Good Morning'
Spoke to a customer about a Hazard
Introduce yourself to someone you don't know
Like someone's post on inSpire
Spoke with 3 customers about leaks
Told 4 customers 'I am happy to help'
Post on inSpire
Tell someone 'Thank you'
Use a polite phrase
Help someone you don't know
Told 3 customers 'Good Afternoon'
Answered a question from a coworker
Compliment your supervisor
Have a smile in your voice
Smile at a stranger
De-escalated a customer
Refer a customer to My Account
Spoke to 2 customers from MOW
Spoke to 5 customers whose first name begins with a 'B'
