(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answered a question from a coworker
Help someone you don't know
Compliment your supervisor
Spoke to a customer about a Hazard
Tell someone 'Thank you'
Spoke to 2 customers from MOE
Refer a customer to My Account
Did not use hold/mute on 4 calls
Like someone's post on inSpire
Transferred 2 calls
Compliment someone you don't know
Spoke to 3 customers about No Gas'
Use a polite phrase
Spoke to the same tech twice
Ask a question
De-escalated a customer
Talk to someone you haven't spoken to in a while
Told 4 customers 'I am happy to help'
Post on inSpire
Spoke to 5 customers whose first name begins with a 'B'
Spoke with 3 customers about leaks
Introduce yourself to someone you don't know
Smile at a stranger
Have a smile in your voice
Told 3 customers 'Good Afternoon'
Worked with someone in another department for resolution
