(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke to a customer about a Hazard
Refer a customer to My Account
Tell someone 'Thank you'
Spoke to 5 customers whose first name begins with a 'B'
Like someone's post on inSpire
Assisted a Rep
Told 3 customers 'Good Morning'
Compliment your supervisor
Did not use hold/mute on 4 calls
Have a smile in your voice
Use a polite phrase
Smile at a stranger
Spoke to 3 customers about No Gas'
De-escalated a customer
Spoke with 3 customers about leaks
Talk to someone you haven't spoken to in a while
Told 3 customers 'Good Afternoon'
Compliment someone you don't know
Spoke to 2 customers from MOE
Spoke to the same tech twice
Introduce yourself to someone you don't know
Told 4 customers 'I am happy to help'
Post on inSpire
Worked with someone in another department for resolution
