Dispatch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Told 3 customers 'Good Afternoon'
2. Compliment someone you don't know
3. Help someone you don't know
4. Ask a question
5. Worked with someone in another department for resolution
6. Assisted a Rep
7. Spoke to 2 customers from MOW
8. Did not use hold/mute on 4 calls
9. Spoke to a customer about a Hazard
10. Compliment your supervisor
11. Told 4 customers 'I am happy to help'
12. Spoke with 3 customers about leaks
13. Spoke to the same tech twice
14. Introduce yourself to someone you don't know
15. Transferred 2 calls
16. Like someone's post on inSpire
17. Have a smile in your voice
18. Post on inSpire
19. Spoke to 5 customers whose first name begins with a 'B'
20. Spoke to 3 customers about No Gas'
21. Spoke to 2 customers from MOE
22. Use a polite phrase
23. Refer a customer to My Account
24. Answered a question from a coworker
25. Smile at a stranger
26. Talk to someone you haven't spoken to in a while
27. Tell someone 'Thank you'
28. De-escalated a customer
29. Told 3 customers 'Good Morning'