(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Told 3 customers 'Good Afternoon'
Spoke to 2 customers from MOE
Spoke to 3 customers about No Gas'
Told 3 customers 'Good Morning'
Spoke to the same tech twice
Told 4 customers 'I am happy to help'
Help someone you don't know
Ask a question
Spoke to a customer about a Hazard
De-escalated a customer
Compliment someone you don't know
Assisted a Rep
Spoke to 2 customers from MOW
Answered a question from a coworker
Did not use hold/mute on 4 calls
Talk to someone you haven't spoken to in a while
Compliment your supervisor
Like someone's post on inSpire
Refer a customer to My Account
Spoke with 3 customers about leaks
Post on inSpire
Worked with someone in another department for resolution
Transferred 2 calls
Smile at a stranger
Introduce yourself to someone you don't know
Spoke to 5 customers whose first name begins with a 'B'
