(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Post on inSpire
Worked with someone in another department for resolution
Transferred 2 calls
Spoke to a customer about a Hazard
Told 4 customers 'I am happy to help'
Refer a customer to My Account
Talk to someone you haven't spoken to in a while
Spoke to 2 customers from MOE
Help someone you don't know
Spoke to 2 customers from MOW
Compliment your supervisor
Did not use hold/mute on 4 calls
Spoke with 3 customers about leaks
Assisted a Rep
Ask a question
Spoke to 3 customers about No Gas'
Spoke to the same tech twice
De-escalated a customer
Tell someone 'Thank you'
Smile at a stranger
Answered a question from a coworker
Like someone's post on inSpire
Use a polite phrase
Told 3 customers 'Good Morning'
Compliment someone you don't know
Have a smile in your voice
Spoke to 5 customers whose first name begins with a 'B'
