(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use a polite phrase
Talk to someone you haven't spoken to in a while
Told 4 customers 'I am happy to help'
Answered a question from a coworker
Have a smile in your voice
Spoke to 2 customers from MOE
Smile at a stranger
Like someone's post on inSpire
Transferred 2 calls
Tell someone 'Thank you'
Did not use hold/mute on 4 calls
Post on inSpire
Spoke with 3 customers about leaks
Refer a customer to My Account
Spoke to 3 customers about No Gas'
Told 3 customers 'Good Morning'
Help someone you don't know
Compliment your supervisor
De-escalated a customer
Spoke to the same tech twice
Spoke to 2 customers from MOW
Spoke to a customer about a Hazard
Spoke to 5 customers whose first name begins with a 'B'
Compliment someone you don't know
Told 3 customers 'Good Afternoon'
Ask a question
Introduce yourself to someone you don't know
Assisted a Rep
Worked with someone in another department for resolution
