(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Introduce yourself to someone you don't know
Tell someone 'Thank you'
Assisted a Rep
Like someone's post on inSpire
Spoke to a customer about a Hazard
Spoke to 2 customers from MOE
Spoke to 3 customers about No Gas'
Did not use hold/mute on 4 calls
Smile at a stranger
Told 3 customers 'Good Morning'
Help someone you don't know
Compliment your supervisor
Spoke to the same tech twice
Told 3 customers 'Good Afternoon'
Have a smile in your voice
Spoke to 2 customers from MOW
Transferred 2 calls
Told 4 customers 'I am happy to help'
Use a polite phrase
Worked with someone in another department for resolution
De-escalated a customer
Compliment someone you don't know
Answered a question from a coworker
Spoke to 5 customers whose first name begins with a 'B'
