This bingo card has a free space and 29 words: Have a smile in your voice, Told 3 customers 'Good Morning', Spoke to 5 customers whose first name begins with a 'B', Transferred 2 calls, Assisted a Rep, Spoke to 2 customers from MOE, Spoke to 2 customers from MOW, Spoke with 3 customers about leaks, Answered a question from a coworker, Introduce yourself to someone you don't know, Post on inSpire, Like someone's post on inSpire, De-escalated a customer, Smile at a stranger, Told 4 customers 'I am happy to help', Told 3 customers 'Good Afternoon', Spoke to the same tech twice, Help someone you don't know, Spoke to a customer about a Hazard, Spoke to 3 customers about No Gas', Compliment your supervisor, Compliment someone you don't know, Worked with someone in another department for resolution, Ask a question, Use a polite phrase, Did not use hold/mute on 4 calls, Refer a customer to My Account, Talk to someone you haven't spoken to in a while and Tell someone 'Thank you'.
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