(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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called and emailed your orders on hold every day
33
talked customer
into a RTS
reorder, and
refund OG once
returned
26
notified customer of a BO
8
dressed up for Spirit Day
32
helped out a new CSR after they have gone live on the floor
27
dealt with an order with a safety vest other than yellow/orange
5
received a
call for an
order in
Canada
15
added basic notes to an order after speaking with a customer
29
removed an item from a SO/PO and noted in basic/ PO notes
35
post a tip for everyone in the "FullSource"
Trillian chat
9
canceled order and included basic notes related to the cancellation
16
responded to over 30 emails through Thunderbird in one day
11
shipped an order using a customers UPS acct
22
charged a customer for a shipping label from refund
30
sent a sales customer to John/Dustin
7
vendor unable to locate PO even though it was acknowledged
12
received a compliment email from a customer
4
answered more than 60+ calls in one day
19
helped out a fellow CSR
25
got an updated
processing/shipping
lead time from a
vendor. requested to
update cheat sheet.
18
won a
Kahoot!
10
voided authorization with accounting and noted in basic notes
34
90%+ call percentage for a day
20
defused a frustrated/irate customer
17
used your $25 to help a customer/order
23
processed an order over 5k
3
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
spoke with a frustrated/irate customer; noted order and checked the no review email box
31
took three orders off of hold in one day due to customer reply
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