(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer requesting "freeship"
1
sent a sales customer to John/Dustin
7
received a
call for an
order in
Canada
15
dressed up for Spirit Day
32
post a tip for everyone in the "FullSource"
Trillian chat
9
dealt with an order with a safety vest other than yellow/orange
5
got an updated
processing/shipping
lead time from a
vendor. requested to
update cheat sheet.
18
talked customer
into a RTS
reorder, and
refund OG once
returned
26
used your $25 to help a customer/order
23
helped out a new CSR after they have gone live on the floor
27
took three orders off of hold in one day due to customer reply
6
processed an order over 5k
3
added basic notes to an order after speaking with a customer
29
voided authorization with accounting and noted in basic notes
34
defused a frustrated/irate customer
17
vendor unable to locate PO even though it was acknowledged
12
shipped an order using a customers UPS acct
22
canceled order and included basic notes related to the cancellation
16
called and emailed your orders on hold every day
33
charged a customer for a shipping label from refund
30
have less than four "Orders on Hold"
2
won a
Kahoot!
10
received a compliment email from a customer
4
responded to over 30 emails through Thunderbird in one day
11
notified customer of a BO
8
answered more than 60+ calls in one day
19
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
customer called in about an order >30 days old
24
removed an item from a SO/PO and noted in basic/ PO notes
35
had a call
last more
than one
hour
14
helped out a fellow CSR
25
canceled a dropship PO; ship from FS instead
28
spoke with a frustrated/irate customer; noted order and checked the no review email box
31