(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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added basic notes to an order after speaking with a customer
29
answered more than 60+ calls in one day
19
won a
Kahoot!
10
received a
call for an
order in
Canada
15
responded to over 30 emails through Thunderbird in one day
11
canceled order and included basic notes related to the cancellation
16
talked customer
into a RTS
reorder, and
refund OG once
returned
26
spoke with a frustrated/irate customer; noted order and checked the no review email box
31
defused a frustrated/irate customer
17
processed an order over 5k
3
vendor unable to locate PO even though it was acknowledged
12
90%+ call percentage for a day
20
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
customer requesting "freeship"
1
customer called in about an order >30 days old
24
canceled a dropship PO; ship from FS instead
28
took three orders off of hold in one day due to customer reply
6
notified customer of a BO
8
had a call
last more
than one
hour
14
called and emailed your orders on hold every day
33
dressed up for Spirit Day
32
helped out a fellow CSR
25
used your $25 to help a customer/order
23
received a compliment email from a customer
4
dealt with an order with a safety vest other than yellow/orange
5
charged a customer for a shipping label from refund
30
removed an item from a SO/PO and noted in basic/ PO notes
35
helped out a new CSR after they have gone live on the floor
27
post a tip for everyone in the "FullSource"
Trillian chat
9
sent a sales customer to John/Dustin
7
got an updated
processing/shipping
lead time from a
vendor. requested to
update cheat sheet.
18
shipped an order using a customers UPS acct
22
voided authorization with accounting and noted in basic notes
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