This bingo card has a free space and 34 words: talked customer into a RTS reorder, and refund OG once returned 26, have less than four "Orders on Hold" 2, processed an order over 5k 3, received a compliment email from a customer 4, dealt with an order with a safety vest other than yellow/orange 5, took three orders off of hold in one day due to customer reply 6, sent a sales customer to John/Dustin 7, notified customer of a BO 8, post a tip for everyone in the "FullSource" Trillian chat 9, removed an item from a SO/PO and noted in basic/ PO notes 35, responded to over 30 emails through Thunderbird in one day 11, vendor unable to locate PO even though it was acknowledged 12, canceled a dropship PO; ship from FS instead 28, spoke with a frustrated/irate customer; noted order and checked the no review email box 31, canceled order and included basic notes related to the cancellation 16, defused a frustrated/irate customer 17, called and emailed your orders on hold every day 33, answered more than 60+ calls in one day 19, 90%+ call percentage for a day 20, stayed past 4:50 pm/6:00 pm due to a customer on the line 21, shipped an order using a customers UPS acct 22, used your $25 to help a customer/order 23, customer called in about an order >30 days old 24, helped out a fellow CSR 25, customer requesting "freeship" 1, helped out a new CSR after they have gone live on the floor 27, had a call last more than one hour 14, added basic notes to an order after speaking with a customer 29, charged a customer for a shipping label from refund 30, received a call for an order in Canada 15, dressed up for Spirit Day 32, got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18, voided authorization with accounting and noted in basic notes 34 and won a Kahoot! 10.
FS CSR Bingo | FS CSR Bingo | FS CSR Bingo | Customer Service Week Bingo | WEB BINGO
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