Ask youto changethe invoice(AKA fraud)Comparesus toAmazon“Call me onmy cell.”-or-“Call meback.”“I’ve NEVERhad aproblem withB&H beforethis!”Yelling/AllcapsAsk yousomethingyou’vealreadyansweredAccuse youof ruining abirthday/holiday“Are youkiddingme?”“It won’t letme hold atlocation.”They justdidn’t click it“This willkeepme fromusing B&H inthe future.”“I’m going totell everyonenot to shophere.”Outrageoverrestockingfees“I know it’s notyour fault.”They keepacting like it isThey need Orgsales“They’re takingtoo long toreply!”Placedorder tothe wrongaddressAsk tospeak withManager, notSupervisorThreatensyour jobAsk for asupervisorwhen you givethem ananswerthey don’t likeTheir item isbackordered.“It didn’t saythat before!”Item is BKO“Why can’tyou ship ittoday? Ineed it.”Swearsat you“I can justget it fromAdorama.”“Cancelmy order!”It’s alreadyshipped“I’ve spentthousandsof dollarshere.”“I want to makea return.”Order is severalmonths oldAsk youto changethe invoice(AKA fraud)Comparesus toAmazon“Call me onmy cell.”-or-“Call meback.”“I’ve NEVERhad aproblem withB&H beforethis!”Yelling/AllcapsAsk yousomethingyou’vealreadyansweredAccuse youof ruining abirthday/holiday“Are youkiddingme?”“It won’t letme hold atlocation.”They justdidn’t click it“This willkeepme fromusing B&H inthe future.”“I’m going totell everyonenot to shophere.”Outrageoverrestockingfees“I know it’s notyour fault.”They keepacting like it isThey need Orgsales“They’re takingtoo long toreply!”Placedorder tothe wrongaddressAsk tospeak withManager, notSupervisorThreatensyour jobAsk for asupervisorwhen you givethem ananswerthey don’t likeTheir item isbackordered.“It didn’t saythat before!”Item is BKO“Why can’tyou ship ittoday? Ineed it.”Swearsat you“I can justget it fromAdorama.”“Cancelmy order!”It’s alreadyshipped“I’ve spentthousandsof dollarshere.”“I want to makea return.”Order is severalmonths old

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask you to change the invoice (AKA fraud)
  2. Compares us to Amazon
  3. “Call me on my cell.” -or- “Call me back.”
  4. “I’ve NEVER had a problem with B&H before this!”
  5. Yelling/All caps
  6. Ask you something you’ve already answered
  7. Accuse you of ruining a birthday/holiday
  8. “Are you kidding me?”
  9. “It won’t let me hold at location.” They just didn’t click it
  10. “This will keep me from using B&H in the future.”
  11. “I’m going to tell everyone not to shop here.”
  12. Outrage over restocking fees
  13. “I know it’s not your fault.” They keep acting like it is
  14. They need Org sales “They’re taking too long to reply!”
  15. Placed order to the wrong address
  16. Ask to speak with Manager, not Supervisor
  17. Threatens your job
  18. Ask for a supervisor when you give them an answer they don’t like
  19. Their item is back ordered. “It didn’t say that before!”
  20. Item is BKO “Why can’t you ship it today? I need it.”
  21. Swears at you
  22. “I can just get it from Adorama.”
  23. “Cancel my order!” It’s already shipped
  24. “I’ve spent thousands of dollars here.”
  25. “I want to make a return.” Order is several months old