“I’ve NEVERhad aproblem withB&H beforethis!”Item is BKO“Why can’tyou ship ittoday? Ineed it.”Swearsat youAsk yousomethingyou’vealreadyanswered“Are youkiddingme?”OutrageoverrestockingfeesAsk youto changethe invoice(AKA fraud)“I’ve spentthousandsof dollarshere.”They need Orgsales“They’re takingtoo long toreply!”“It won’t letme hold atlocation.”They justdidn’t click itTheir item isbackordered.“It didn’t saythat before!”Placedorder tothe wrongaddress“I know it’s notyour fault.”They keepacting like it isAccuse youof ruining abirthday/holidayComparesus toAmazonAsk tospeak withManager, notSupervisorThreatensyour job“I’m going totell everyonenot to shophere.”“I want to makea return.”Order is severalmonths oldAsk for asupervisorwhen you givethem ananswerthey don’t likeYelling/Allcaps“Cancelmy order!”It’s alreadyshipped“This willkeepme fromusing B&H inthe future.”“Call me onmy cell.”-or-“Call meback.”“I can justget it fromAdorama.”“I’ve NEVERhad aproblem withB&H beforethis!”Item is BKO“Why can’tyou ship ittoday? Ineed it.”Swearsat youAsk yousomethingyou’vealreadyanswered“Are youkiddingme?”OutrageoverrestockingfeesAsk youto changethe invoice(AKA fraud)“I’ve spentthousandsof dollarshere.”They need Orgsales“They’re takingtoo long toreply!”“It won’t letme hold atlocation.”They justdidn’t click itTheir item isbackordered.“It didn’t saythat before!”Placedorder tothe wrongaddress“I know it’s notyour fault.”They keepacting like it isAccuse youof ruining abirthday/holidayComparesus toAmazonAsk tospeak withManager, notSupervisorThreatensyour job“I’m going totell everyonenot to shophere.”“I want to makea return.”Order is severalmonths oldAsk for asupervisorwhen you givethem ananswerthey don’t likeYelling/Allcaps“Cancelmy order!”It’s alreadyshipped“This willkeepme fromusing B&H inthe future.”“Call me onmy cell.”-or-“Call meback.”“I can justget it fromAdorama.”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. “I’ve NEVER had a problem with B&H before this!”
  2. Item is BKO “Why can’t you ship it today? I need it.”
  3. Swears at you
  4. Ask you something you’ve already answered
  5. “Are you kidding me?”
  6. Outrage over restocking fees
  7. Ask you to change the invoice (AKA fraud)
  8. “I’ve spent thousands of dollars here.”
  9. They need Org sales “They’re taking too long to reply!”
  10. “It won’t let me hold at location.” They just didn’t click it
  11. Their item is back ordered. “It didn’t say that before!”
  12. Placed order to the wrong address
  13. “I know it’s not your fault.” They keep acting like it is
  14. Accuse you of ruining a birthday/holiday
  15. Compares us to Amazon
  16. Ask to speak with Manager, not Supervisor
  17. Threatens your job
  18. “I’m going to tell everyone not to shop here.”
  19. “I want to make a return.” Order is several months old
  20. Ask for a supervisor when you give them an answer they don’t like
  21. Yelling/All caps
  22. “Cancel my order!” It’s already shipped
  23. “This will keep me from using B&H in the future.”
  24. “Call me on my cell.” -or- “Call me back.”
  25. “I can just get it from Adorama.”