Ask for asupervisorwhen you givethem ananswerthey don’t like“It won’t letme hold atlocation.”They justdidn’t click it“Cancelmy order!”It’s alreadyshippedAsk yousomethingyou’vealreadyansweredAccuse youof ruining abirthday/holiday“I can justget it fromAdorama.”They need Orgsales“They’re takingtoo long toreply!”Swearsat youAsk tospeak withManager, notSupervisorThreatensyour job“I want to makea return.”Order is severalmonths oldTheir item isbackordered.“It didn’t saythat before!”“I’m going totell everyonenot to shophere.”Comparesus toAmazonPlacedorder tothe wrongaddress“I’ve NEVERhad aproblem withB&H beforethis!”“I know it’s notyour fault.”They keepacting like it isOutrageoverrestockingfees“This willkeepme fromusing B&H inthe future.”“I’ve spentthousandsof dollarshere.”“Call me onmy cell.”-or-“Call meback.”Yelling/AllcapsAsk youto changethe invoice(AKA fraud)Item is BKO“Why can’tyou ship ittoday? Ineed it.”“Are youkiddingme?”Ask for asupervisorwhen you givethem ananswerthey don’t like“It won’t letme hold atlocation.”They justdidn’t click it“Cancelmy order!”It’s alreadyshippedAsk yousomethingyou’vealreadyansweredAccuse youof ruining abirthday/holiday“I can justget it fromAdorama.”They need Orgsales“They’re takingtoo long toreply!”Swearsat youAsk tospeak withManager, notSupervisorThreatensyour job“I want to makea return.”Order is severalmonths oldTheir item isbackordered.“It didn’t saythat before!”“I’m going totell everyonenot to shophere.”Comparesus toAmazonPlacedorder tothe wrongaddress“I’ve NEVERhad aproblem withB&H beforethis!”“I know it’s notyour fault.”They keepacting like it isOutrageoverrestockingfees“This willkeepme fromusing B&H inthe future.”“I’ve spentthousandsof dollarshere.”“Call me onmy cell.”-or-“Call meback.”Yelling/AllcapsAsk youto changethe invoice(AKA fraud)Item is BKO“Why can’tyou ship ittoday? Ineed it.”“Are youkiddingme?”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for a supervisor when you give them an answer they don’t like
  2. “It won’t let me hold at location.” They just didn’t click it
  3. “Cancel my order!” It’s already shipped
  4. Ask you something you’ve already answered
  5. Accuse you of ruining a birthday/holiday
  6. “I can just get it from Adorama.”
  7. They need Org sales “They’re taking too long to reply!”
  8. Swears at you
  9. Ask to speak with Manager, not Supervisor
  10. Threatens your job
  11. “I want to make a return.” Order is several months old
  12. Their item is back ordered. “It didn’t say that before!”
  13. “I’m going to tell everyone not to shop here.”
  14. Compares us to Amazon
  15. Placed order to the wrong address
  16. “I’ve NEVER had a problem with B&H before this!”
  17. “I know it’s not your fault.” They keep acting like it is
  18. Outrage over restocking fees
  19. “This will keep me from using B&H in the future.”
  20. “I’ve spent thousands of dollars here.”
  21. “Call me on my cell.” -or- “Call me back.”
  22. Yelling/All caps
  23. Ask you to change the invoice (AKA fraud)
  24. Item is BKO “Why can’t you ship it today? I need it.”
  25. “Are you kidding me?”