OutrageoverrestockingfeesThreatensyour jobSwearsat youThey need Orgsales“They’re takingtoo long toreply!”“I know it’s notyour fault.”They keepacting like it is“I’ve NEVERhad aproblem withB&H beforethis!”Comparesus toAmazon“I’m going totell everyonenot to shophere.”Accuse youof ruining abirthday/holidayPlacedorder tothe wrongaddressAsk tospeak withManager, notSupervisor“I want to makea return.”Order is severalmonths old“Cancelmy order!”It’s alreadyshipped“I’ve spentthousandsof dollarshere.”Ask yousomethingyou’vealreadyansweredAsk for asupervisorwhen you givethem ananswerthey don’t like“I can justget it fromAdorama.”Their item isbackordered.“It didn’t saythat before!”Yelling/Allcaps“This willkeepme fromusing B&H inthe future.”“It won’t letme hold atlocation.”They justdidn’t click itItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask youto changethe invoice(AKA fraud)“Are youkiddingme?”“Call me onmy cell.”-or-“Call meback.”OutrageoverrestockingfeesThreatensyour jobSwearsat youThey need Orgsales“They’re takingtoo long toreply!”“I know it’s notyour fault.”They keepacting like it is“I’ve NEVERhad aproblem withB&H beforethis!”Comparesus toAmazon“I’m going totell everyonenot to shophere.”Accuse youof ruining abirthday/holidayPlacedorder tothe wrongaddressAsk tospeak withManager, notSupervisor“I want to makea return.”Order is severalmonths old“Cancelmy order!”It’s alreadyshipped“I’ve spentthousandsof dollarshere.”Ask yousomethingyou’vealreadyansweredAsk for asupervisorwhen you givethem ananswerthey don’t like“I can justget it fromAdorama.”Their item isbackordered.“It didn’t saythat before!”Yelling/Allcaps“This willkeepme fromusing B&H inthe future.”“It won’t letme hold atlocation.”They justdidn’t click itItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask youto changethe invoice(AKA fraud)“Are youkiddingme?”“Call me onmy cell.”-or-“Call meback.”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outrage over restocking fees
  2. Threatens your job
  3. Swears at you
  4. They need Org sales “They’re taking too long to reply!”
  5. “I know it’s not your fault.” They keep acting like it is
  6. “I’ve NEVER had a problem with B&H before this!”
  7. Compares us to Amazon
  8. “I’m going to tell everyone not to shop here.”
  9. Accuse you of ruining a birthday/holiday
  10. Placed order to the wrong address
  11. Ask to speak with Manager, not Supervisor
  12. “I want to make a return.” Order is several months old
  13. “Cancel my order!” It’s already shipped
  14. “I’ve spent thousands of dollars here.”
  15. Ask you something you’ve already answered
  16. Ask for a supervisor when you give them an answer they don’t like
  17. “I can just get it from Adorama.”
  18. Their item is back ordered. “It didn’t say that before!”
  19. Yelling/All caps
  20. “This will keep me from using B&H in the future.”
  21. “It won’t let me hold at location.” They just didn’t click it
  22. Item is BKO “Why can’t you ship it today? I need it.”
  23. Ask you to change the invoice (AKA fraud)
  24. “Are you kidding me?”
  25. “Call me on my cell.” -or- “Call me back.”