Accuse youof ruining abirthday/holidayYelling/AllcapsThreatensyour jobComparesus toAmazon“I know it’s notyour fault.”They keepacting like it is“I’ve NEVERhad aproblem withB&H beforethis!”Swearsat youAsk tospeak withManager, notSupervisorOutrageoverrestockingfees“I’m going totell everyonenot to shophere.”Ask yousomethingyou’vealreadyanswered“Are youkiddingme?”“I’ve spentthousandsof dollarshere.”“Call me onmy cell.”-or-“Call meback.”“Cancelmy order!”It’s alreadyshippedItem is BKO“Why can’tyou ship ittoday? Ineed it.”Their item isbackordered.“It didn’t saythat before!”“I can justget it fromAdorama.”They need Orgsales“They’re takingtoo long toreply!”“It won’t letme hold atlocation.”They justdidn’t click it“This willkeepme fromusing B&H inthe future.”Placedorder tothe wrongaddressAsk for asupervisorwhen you givethem ananswerthey don’t likeAsk youto changethe invoice(AKA fraud)“I want to makea return.”Order is severalmonths oldAccuse youof ruining abirthday/holidayYelling/AllcapsThreatensyour jobComparesus toAmazon“I know it’s notyour fault.”They keepacting like it is“I’ve NEVERhad aproblem withB&H beforethis!”Swearsat youAsk tospeak withManager, notSupervisorOutrageoverrestockingfees“I’m going totell everyonenot to shophere.”Ask yousomethingyou’vealreadyanswered“Are youkiddingme?”“I’ve spentthousandsof dollarshere.”“Call me onmy cell.”-or-“Call meback.”“Cancelmy order!”It’s alreadyshippedItem is BKO“Why can’tyou ship ittoday? Ineed it.”Their item isbackordered.“It didn’t saythat before!”“I can justget it fromAdorama.”They need Orgsales“They’re takingtoo long toreply!”“It won’t letme hold atlocation.”They justdidn’t click it“This willkeepme fromusing B&H inthe future.”Placedorder tothe wrongaddressAsk for asupervisorwhen you givethem ananswerthey don’t likeAsk youto changethe invoice(AKA fraud)“I want to makea return.”Order is severalmonths old

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accuse you of ruining a birthday/holiday
  2. Yelling/All caps
  3. Threatens your job
  4. Compares us to Amazon
  5. “I know it’s not your fault.” They keep acting like it is
  6. “I’ve NEVER had a problem with B&H before this!”
  7. Swears at you
  8. Ask to speak with Manager, not Supervisor
  9. Outrage over restocking fees
  10. “I’m going to tell everyone not to shop here.”
  11. Ask you something you’ve already answered
  12. “Are you kidding me?”
  13. “I’ve spent thousands of dollars here.”
  14. “Call me on my cell.” -or- “Call me back.”
  15. “Cancel my order!” It’s already shipped
  16. Item is BKO “Why can’t you ship it today? I need it.”
  17. Their item is back ordered. “It didn’t say that before!”
  18. “I can just get it from Adorama.”
  19. They need Org sales “They’re taking too long to reply!”
  20. “It won’t let me hold at location.” They just didn’t click it
  21. “This will keep me from using B&H in the future.”
  22. Placed order to the wrong address
  23. Ask for a supervisor when you give them an answer they don’t like
  24. Ask you to change the invoice (AKA fraud)
  25. “I want to make a return.” Order is several months old