Ask yousomethingyou’vealreadyansweredTheir item isbackordered.“It didn’t saythat before!”“This willkeepme fromusing B&H inthe future.”“I’ve NEVERhad aproblem withB&H beforethis!”Comparesus toAmazon“I know it’s notyour fault.”They keepacting like it isThreatensyour jobYelling/AllcapsThey need Orgsales“They’re takingtoo long toreply!”Ask for asupervisorwhen you givethem ananswerthey don’t like“I’m going totell everyonenot to shophere.”“I’ve spentthousandsof dollarshere.”Ask tospeak withManager, notSupervisor“It won’t letme hold atlocation.”They justdidn’t click itItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Are youkiddingme?”Swearsat youOutrageoverrestockingfees“Cancelmy order!”It’s alreadyshipped“I can justget it fromAdorama.”“Call me onmy cell.”-or-“Call meback.”“I want to makea return.”Order is severalmonths oldAccuse youof ruining abirthday/holidayPlacedorder tothe wrongaddressAsk youto changethe invoice(AKA fraud)Ask yousomethingyou’vealreadyansweredTheir item isbackordered.“It didn’t saythat before!”“This willkeepme fromusing B&H inthe future.”“I’ve NEVERhad aproblem withB&H beforethis!”Comparesus toAmazon“I know it’s notyour fault.”They keepacting like it isThreatensyour jobYelling/AllcapsThey need Orgsales“They’re takingtoo long toreply!”Ask for asupervisorwhen you givethem ananswerthey don’t like“I’m going totell everyonenot to shophere.”“I’ve spentthousandsof dollarshere.”Ask tospeak withManager, notSupervisor“It won’t letme hold atlocation.”They justdidn’t click itItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Are youkiddingme?”Swearsat youOutrageoverrestockingfees“Cancelmy order!”It’s alreadyshipped“I can justget it fromAdorama.”“Call me onmy cell.”-or-“Call meback.”“I want to makea return.”Order is severalmonths oldAccuse youof ruining abirthday/holidayPlacedorder tothe wrongaddressAsk youto changethe invoice(AKA fraud)

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Ask you something you’ve already answered
  2. Their item is back ordered. “It didn’t say that before!”
  3. “This will keep me from using B&H in the future.”
  4. “I’ve NEVER had a problem with B&H before this!”
  5. Compares us to Amazon
  6. “I know it’s not your fault.” They keep acting like it is
  7. Threatens your job
  8. Yelling/All caps
  9. They need Org sales “They’re taking too long to reply!”
  10. Ask for a supervisor when you give them an answer they don’t like
  11. “I’m going to tell everyone not to shop here.”
  12. “I’ve spent thousands of dollars here.”
  13. Ask to speak with Manager, not Supervisor
  14. “It won’t let me hold at location.” They just didn’t click it
  15. Item is BKO “Why can’t you ship it today? I need it.”
  16. “Are you kidding me?”
  17. Swears at you
  18. Outrage over restocking fees
  19. “Cancel my order!” It’s already shipped
  20. “I can just get it from Adorama.”
  21. “Call me on my cell.” -or- “Call me back.”
  22. “I want to make a return.” Order is several months old
  23. Accuse you of ruining a birthday/holiday
  24. Placed order to the wrong address
  25. Ask you to change the invoice (AKA fraud)