Placedorder tothe wrongaddress“I want to makea return.”Order is severalmonths old“I’ve spentthousandsof dollarshere.”Ask for asupervisorwhen you givethem ananswerthey don’t like“I’ve NEVERhad aproblem withB&H beforethis!”“Call me onmy cell.”-or-“Call meback.”“I can justget it fromAdorama.”Ask yousomethingyou’vealreadyanswered“I’m going totell everyonenot to shophere.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”OutrageoverrestockingfeesSwearsat you“This willkeepme fromusing B&H inthe future.”“Are youkiddingme?”“It won’t letme hold atlocation.”They justdidn’t click it“I know it’s notyour fault.”They keepacting like it isYelling/AllcapsThey need Orgsales“They’re takingtoo long toreply!”Accuse youof ruining abirthday/holidayAsk tospeak withManager, notSupervisor“Cancelmy order!”It’s alreadyshippedTheir item isbackordered.“It didn’t saythat before!”Comparesus toAmazonThreatensyour jobAsk youto changethe invoice(AKA fraud)Placedorder tothe wrongaddress“I want to makea return.”Order is severalmonths old“I’ve spentthousandsof dollarshere.”Ask for asupervisorwhen you givethem ananswerthey don’t like“I’ve NEVERhad aproblem withB&H beforethis!”“Call me onmy cell.”-or-“Call meback.”“I can justget it fromAdorama.”Ask yousomethingyou’vealreadyanswered“I’m going totell everyonenot to shophere.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”OutrageoverrestockingfeesSwearsat you“This willkeepme fromusing B&H inthe future.”“Are youkiddingme?”“It won’t letme hold atlocation.”They justdidn’t click it“I know it’s notyour fault.”They keepacting like it isYelling/AllcapsThey need Orgsales“They’re takingtoo long toreply!”Accuse youof ruining abirthday/holidayAsk tospeak withManager, notSupervisor“Cancelmy order!”It’s alreadyshippedTheir item isbackordered.“It didn’t saythat before!”Comparesus toAmazonThreatensyour jobAsk youto changethe invoice(AKA fraud)

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Placed order to the wrong address
  2. “I want to make a return.” Order is several months old
  3. “I’ve spent thousands of dollars here.”
  4. Ask for a supervisor when you give them an answer they don’t like
  5. “I’ve NEVER had a problem with B&H before this!”
  6. “Call me on my cell.” -or- “Call me back.”
  7. “I can just get it from Adorama.”
  8. Ask you something you’ve already answered
  9. “I’m going to tell everyone not to shop here.”
  10. Item is BKO “Why can’t you ship it today? I need it.”
  11. Outrage over restocking fees
  12. Swears at you
  13. “This will keep me from using B&H in the future.”
  14. “Are you kidding me?”
  15. “It won’t let me hold at location.” They just didn’t click it
  16. “I know it’s not your fault.” They keep acting like it is
  17. Yelling/All caps
  18. They need Org sales “They’re taking too long to reply!”
  19. Accuse you of ruining a birthday/holiday
  20. Ask to speak with Manager, not Supervisor
  21. “Cancel my order!” It’s already shipped
  22. Their item is back ordered. “It didn’t say that before!”
  23. Compares us to Amazon
  24. Threatens your job
  25. Ask you to change the invoice (AKA fraud)