Their item isbackordered.“It didn’t saythat before!”“This willkeepme fromusing B&H inthe future.”Accuse youof ruining abirthday/holiday“I’ve NEVERhad aproblem withB&H beforethis!”They need Orgsales“They’re takingtoo long toreply!”Placedorder tothe wrongaddress“I want to makea return.”Order is severalmonths old“I’ve spentthousandsof dollarshere.”Threatensyour jobAsk youto changethe invoice(AKA fraud)“Call me onmy cell.”-or-“Call meback.”“Are youkiddingme?”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”“It won’t letme hold atlocation.”They justdidn’t click it“Cancelmy order!”It’s alreadyshipped“I know it’s notyour fault.”They keepacting like it isYelling/Allcaps“I can justget it fromAdorama.”“I’m going totell everyonenot to shophere.”OutrageoverrestockingfeesSwearsat youAsk for asupervisorwhen you givethem ananswerthey don’t likeAsk tospeak withManager, notSupervisorComparesus toAmazonTheir item isbackordered.“It didn’t saythat before!”“This willkeepme fromusing B&H inthe future.”Accuse youof ruining abirthday/holiday“I’ve NEVERhad aproblem withB&H beforethis!”They need Orgsales“They’re takingtoo long toreply!”Placedorder tothe wrongaddress“I want to makea return.”Order is severalmonths old“I’ve spentthousandsof dollarshere.”Threatensyour jobAsk youto changethe invoice(AKA fraud)“Call me onmy cell.”-or-“Call meback.”“Are youkiddingme?”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”“It won’t letme hold atlocation.”They justdidn’t click it“Cancelmy order!”It’s alreadyshipped“I know it’s notyour fault.”They keepacting like it isYelling/Allcaps“I can justget it fromAdorama.”“I’m going totell everyonenot to shophere.”OutrageoverrestockingfeesSwearsat youAsk for asupervisorwhen you givethem ananswerthey don’t likeAsk tospeak withManager, notSupervisorComparesus toAmazon

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Their item is back ordered. “It didn’t say that before!”
  2. “This will keep me from using B&H in the future.”
  3. Accuse you of ruining a birthday/holiday
  4. “I’ve NEVER had a problem with B&H before this!”
  5. They need Org sales “They’re taking too long to reply!”
  6. Placed order to the wrong address
  7. “I want to make a return.” Order is several months old
  8. “I’ve spent thousands of dollars here.”
  9. Threatens your job
  10. Ask you to change the invoice (AKA fraud)
  11. “Call me on my cell.” -or- “Call me back.”
  12. “Are you kidding me?”
  13. Ask you something you’ve already answered
  14. Item is BKO “Why can’t you ship it today? I need it.”
  15. “It won’t let me hold at location.” They just didn’t click it
  16. “Cancel my order!” It’s already shipped
  17. “I know it’s not your fault.” They keep acting like it is
  18. Yelling/All caps
  19. “I can just get it from Adorama.”
  20. “I’m going to tell everyone not to shop here.”
  21. Outrage over restocking fees
  22. Swears at you
  23. Ask for a supervisor when you give them an answer they don’t like
  24. Ask to speak with Manager, not Supervisor
  25. Compares us to Amazon