Swearsat you“Call me onmy cell.”-or-“Call meback.”Ask tospeak withManager, notSupervisorComparesus toAmazonAsk youto changethe invoice(AKA fraud)“I know it’s notyour fault.”They keepacting like it isOutrageoverrestockingfeesAsk for asupervisorwhen you givethem ananswerthey don’t like“Are youkiddingme?”“It won’t letme hold atlocation.”They justdidn’t click it“I’m going totell everyonenot to shophere.”“I want to makea return.”Order is severalmonths old“Cancelmy order!”It’s alreadyshipped“I can justget it fromAdorama.”“I’ve spentthousandsof dollarshere.”Placedorder tothe wrongaddressThreatensyour jobTheir item isbackordered.“It didn’t saythat before!”“I’ve NEVERhad aproblem withB&H beforethis!”They need Orgsales“They’re takingtoo long toreply!”Accuse youof ruining abirthday/holidayYelling/Allcaps“This willkeepme fromusing B&H inthe future.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”Swearsat you“Call me onmy cell.”-or-“Call meback.”Ask tospeak withManager, notSupervisorComparesus toAmazonAsk youto changethe invoice(AKA fraud)“I know it’s notyour fault.”They keepacting like it isOutrageoverrestockingfeesAsk for asupervisorwhen you givethem ananswerthey don’t like“Are youkiddingme?”“It won’t letme hold atlocation.”They justdidn’t click it“I’m going totell everyonenot to shophere.”“I want to makea return.”Order is severalmonths old“Cancelmy order!”It’s alreadyshipped“I can justget it fromAdorama.”“I’ve spentthousandsof dollarshere.”Placedorder tothe wrongaddressThreatensyour jobTheir item isbackordered.“It didn’t saythat before!”“I’ve NEVERhad aproblem withB&H beforethis!”They need Orgsales“They’re takingtoo long toreply!”Accuse youof ruining abirthday/holidayYelling/Allcaps“This willkeepme fromusing B&H inthe future.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Swears at you
  2. “Call me on my cell.” -or- “Call me back.”
  3. Ask to speak with Manager, not Supervisor
  4. Compares us to Amazon
  5. Ask you to change the invoice (AKA fraud)
  6. “I know it’s not your fault.” They keep acting like it is
  7. Outrage over restocking fees
  8. Ask for a supervisor when you give them an answer they don’t like
  9. “Are you kidding me?”
  10. “It won’t let me hold at location.” They just didn’t click it
  11. “I’m going to tell everyone not to shop here.”
  12. “I want to make a return.” Order is several months old
  13. “Cancel my order!” It’s already shipped
  14. “I can just get it from Adorama.”
  15. “I’ve spent thousands of dollars here.”
  16. Placed order to the wrong address
  17. Threatens your job
  18. Their item is back ordered. “It didn’t say that before!”
  19. “I’ve NEVER had a problem with B&H before this!”
  20. They need Org sales “They’re taking too long to reply!”
  21. Accuse you of ruining a birthday/holiday
  22. Yelling/All caps
  23. “This will keep me from using B&H in the future.”
  24. Ask you something you’ve already answered
  25. Item is BKO “Why can’t you ship it today? I need it.”