Their item isbackordered.“It didn’t saythat before!”Placedorder tothe wrongaddress“I know it’s notyour fault.”They keepacting like it is“I’ve spentthousandsof dollarshere.”Threatensyour jobItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask yousomethingyou’vealreadyansweredYelling/Allcaps“Are youkiddingme?”“I’ve NEVERhad aproblem withB&H beforethis!”“Cancelmy order!”It’s alreadyshippedOutrageoverrestockingfeesAsk for asupervisorwhen you givethem ananswerthey don’t like“Call me onmy cell.”-or-“Call meback.”“This willkeepme fromusing B&H inthe future.”They need Orgsales“They’re takingtoo long toreply!”Comparesus toAmazon“It won’t letme hold atlocation.”They justdidn’t click it“I want to makea return.”Order is severalmonths oldAsk youto changethe invoice(AKA fraud)“I can justget it fromAdorama.”Accuse youof ruining abirthday/holidayAsk tospeak withManager, notSupervisorSwearsat you“I’m going totell everyonenot to shophere.”Their item isbackordered.“It didn’t saythat before!”Placedorder tothe wrongaddress“I know it’s notyour fault.”They keepacting like it is“I’ve spentthousandsof dollarshere.”Threatensyour jobItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask yousomethingyou’vealreadyansweredYelling/Allcaps“Are youkiddingme?”“I’ve NEVERhad aproblem withB&H beforethis!”“Cancelmy order!”It’s alreadyshippedOutrageoverrestockingfeesAsk for asupervisorwhen you givethem ananswerthey don’t like“Call me onmy cell.”-or-“Call meback.”“This willkeepme fromusing B&H inthe future.”They need Orgsales“They’re takingtoo long toreply!”Comparesus toAmazon“It won’t letme hold atlocation.”They justdidn’t click it“I want to makea return.”Order is severalmonths oldAsk youto changethe invoice(AKA fraud)“I can justget it fromAdorama.”Accuse youof ruining abirthday/holidayAsk tospeak withManager, notSupervisorSwearsat you“I’m going totell everyonenot to shophere.”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Their item is back ordered. “It didn’t say that before!”
  2. Placed order to the wrong address
  3. “I know it’s not your fault.” They keep acting like it is
  4. “I’ve spent thousands of dollars here.”
  5. Threatens your job
  6. Item is BKO “Why can’t you ship it today? I need it.”
  7. Ask you something you’ve already answered
  8. Yelling/All caps
  9. “Are you kidding me?”
  10. “I’ve NEVER had a problem with B&H before this!”
  11. “Cancel my order!” It’s already shipped
  12. Outrage over restocking fees
  13. Ask for a supervisor when you give them an answer they don’t like
  14. “Call me on my cell.” -or- “Call me back.”
  15. “This will keep me from using B&H in the future.”
  16. They need Org sales “They’re taking too long to reply!”
  17. Compares us to Amazon
  18. “It won’t let me hold at location.” They just didn’t click it
  19. “I want to make a return.” Order is several months old
  20. Ask you to change the invoice (AKA fraud)
  21. “I can just get it from Adorama.”
  22. Accuse you of ruining a birthday/holiday
  23. Ask to speak with Manager, not Supervisor
  24. Swears at you
  25. “I’m going to tell everyone not to shop here.”