OutrageoverrestockingfeesAsk yousomethingyou’vealreadyansweredAsk tospeak withManager, notSupervisorTheir item isbackordered.“It didn’t saythat before!”“I want to makea return.”Order is severalmonths oldPlacedorder tothe wrongaddress“I know it’s notyour fault.”They keepacting like it is“Call me onmy cell.”-or-“Call meback.”They need Orgsales“They’re takingtoo long toreply!”Swearsat you“This willkeepme fromusing B&H inthe future.”Accuse youof ruining abirthday/holidayItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Cancelmy order!”It’s alreadyshipped“Are youkiddingme?”Yelling/Allcaps“I can justget it fromAdorama.”Threatensyour job“I’ve spentthousandsof dollarshere.”“It won’t letme hold atlocation.”They justdidn’t click itAsk for asupervisorwhen you givethem ananswerthey don’t likeAsk youto changethe invoice(AKA fraud)“I’m going totell everyonenot to shophere.”Comparesus toAmazon“I’ve NEVERhad aproblem withB&H beforethis!”OutrageoverrestockingfeesAsk yousomethingyou’vealreadyansweredAsk tospeak withManager, notSupervisorTheir item isbackordered.“It didn’t saythat before!”“I want to makea return.”Order is severalmonths oldPlacedorder tothe wrongaddress“I know it’s notyour fault.”They keepacting like it is“Call me onmy cell.”-or-“Call meback.”They need Orgsales“They’re takingtoo long toreply!”Swearsat you“This willkeepme fromusing B&H inthe future.”Accuse youof ruining abirthday/holidayItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Cancelmy order!”It’s alreadyshipped“Are youkiddingme?”Yelling/Allcaps“I can justget it fromAdorama.”Threatensyour job“I’ve spentthousandsof dollarshere.”“It won’t letme hold atlocation.”They justdidn’t click itAsk for asupervisorwhen you givethem ananswerthey don’t likeAsk youto changethe invoice(AKA fraud)“I’m going totell everyonenot to shophere.”Comparesus toAmazon“I’ve NEVERhad aproblem withB&H beforethis!”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outrage over restocking fees
  2. Ask you something you’ve already answered
  3. Ask to speak with Manager, not Supervisor
  4. Their item is back ordered. “It didn’t say that before!”
  5. “I want to make a return.” Order is several months old
  6. Placed order to the wrong address
  7. “I know it’s not your fault.” They keep acting like it is
  8. “Call me on my cell.” -or- “Call me back.”
  9. They need Org sales “They’re taking too long to reply!”
  10. Swears at you
  11. “This will keep me from using B&H in the future.”
  12. Accuse you of ruining a birthday/holiday
  13. Item is BKO “Why can’t you ship it today? I need it.”
  14. “Cancel my order!” It’s already shipped
  15. “Are you kidding me?”
  16. Yelling/All caps
  17. “I can just get it from Adorama.”
  18. Threatens your job
  19. “I’ve spent thousands of dollars here.”
  20. “It won’t let me hold at location.” They just didn’t click it
  21. Ask for a supervisor when you give them an answer they don’t like
  22. Ask you to change the invoice (AKA fraud)
  23. “I’m going to tell everyone not to shop here.”
  24. Compares us to Amazon
  25. “I’ve NEVER had a problem with B&H before this!”