“I can justget it fromAdorama.”“I’m going totell everyonenot to shophere.”“Are youkiddingme?”Ask tospeak withManager, notSupervisor“This willkeepme fromusing B&H inthe future.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”“I know it’s notyour fault.”They keepacting like it isPlacedorder tothe wrongaddressOutrageoverrestockingfeesAccuse youof ruining abirthday/holidaySwearsat youAsk yousomethingyou’vealreadyansweredAsk for asupervisorwhen you givethem ananswerthey don’t likeYelling/AllcapsTheir item isbackordered.“It didn’t saythat before!”“I’ve NEVERhad aproblem withB&H beforethis!”Ask youto changethe invoice(AKA fraud)“Call me onmy cell.”-or-“Call meback.”They need Orgsales“They’re takingtoo long toreply!”“I’ve spentthousandsof dollarshere.”“I want to makea return.”Order is severalmonths old“It won’t letme hold atlocation.”They justdidn’t click itThreatensyour job“Cancelmy order!”It’s alreadyshippedComparesus toAmazon“I can justget it fromAdorama.”“I’m going totell everyonenot to shophere.”“Are youkiddingme?”Ask tospeak withManager, notSupervisor“This willkeepme fromusing B&H inthe future.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”“I know it’s notyour fault.”They keepacting like it isPlacedorder tothe wrongaddressOutrageoverrestockingfeesAccuse youof ruining abirthday/holidaySwearsat youAsk yousomethingyou’vealreadyansweredAsk for asupervisorwhen you givethem ananswerthey don’t likeYelling/AllcapsTheir item isbackordered.“It didn’t saythat before!”“I’ve NEVERhad aproblem withB&H beforethis!”Ask youto changethe invoice(AKA fraud)“Call me onmy cell.”-or-“Call meback.”They need Orgsales“They’re takingtoo long toreply!”“I’ve spentthousandsof dollarshere.”“I want to makea return.”Order is severalmonths old“It won’t letme hold atlocation.”They justdidn’t click itThreatensyour job“Cancelmy order!”It’s alreadyshippedComparesus toAmazon

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I can just get it from Adorama.”
  2. “I’m going to tell everyone not to shop here.”
  3. “Are you kidding me?”
  4. Ask to speak with Manager, not Supervisor
  5. “This will keep me from using B&H in the future.”
  6. Item is BKO “Why can’t you ship it today? I need it.”
  7. “I know it’s not your fault.” They keep acting like it is
  8. Placed order to the wrong address
  9. Outrage over restocking fees
  10. Accuse you of ruining a birthday/holiday
  11. Swears at you
  12. Ask you something you’ve already answered
  13. Ask for a supervisor when you give them an answer they don’t like
  14. Yelling/All caps
  15. Their item is back ordered. “It didn’t say that before!”
  16. “I’ve NEVER had a problem with B&H before this!”
  17. Ask you to change the invoice (AKA fraud)
  18. “Call me on my cell.” -or- “Call me back.”
  19. They need Org sales “They’re taking too long to reply!”
  20. “I’ve spent thousands of dollars here.”
  21. “I want to make a return.” Order is several months old
  22. “It won’t let me hold at location.” They just didn’t click it
  23. Threatens your job
  24. “Cancel my order!” It’s already shipped
  25. Compares us to Amazon