(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Had to call Intake
O-Youve only had to call helpline for reships
I-Had to use TransPerfect
B-Submitted a print request for a large print menu
G-Client asks for the winning lottery numbers
O-Started working on a Humana Well Dine account before you realized you needed to transfer the call
B-Had to use the Nutritional DataBase
I-Client asked about the 2023 Calendar
B-Had to tell a client they are out of authorization
I-Needed to give the client Intakes fax number
N-Had to submit a request to restart for a client who did not notify us they were in the hospital
G-Took a waiting order for a client
G-Client calls you a pet name
O-PROPERLY SUBMITTED A CANCELLATION REQUEST
N-WorkWait is 75% or higher
N-PROPERLY submitted a Menu Change Request
I-Have an ACW under 10%
O-Needed to have orders generated
O-Received a 95% or higher for QA
B-A helpline rep asked if you checked your SOP's
I-Client asked to have the driver tracked but they are still within the 4 hour delivery window
N-Went the whole day without any system issues
B-Received a Kudos call
G-Left a positive feedback for a moms meals driver