(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"What's the difference between the two plans?"
"I didn't pay that last year."
"When do I get my ID card?"
"What's PPO?"
"I want everything the same as last year."
"I want to speak to your manager."
"What's EAP?"
Retiree tells you their life story.
"What's a beneficiary?"
"I'm supposed to call about my benefits."
"Did you receive my child's birth certificate?"
"Wait, I need to call my spouse. Can you hold a minute?"
"How much?!"
When someone wants you to grant them an exception for enrollment.
