"What'sEAP?""What's thedifferencebetween thetwo plans?""I'msupposed tocall aboutmy benefits.""Howmuch?!""Did youreceive mychild's birthcertificate?"When someonewants you togrant them anexception forenrollment."I want tospeak toyourmanager.""When doI get myID card?""What's abeneficiary?""I didn'tpay thatlast year.""Wait, I needto call myspouse. Canyou hold aminute?""I wanteverythingthe same aslast year."Retireetells youtheir lifestory.You heara surgerystory."What'sPPO?""What'sEAP?""What's thedifferencebetween thetwo plans?""I'msupposed tocall aboutmy benefits.""Howmuch?!""Did youreceive mychild's birthcertificate?"When someonewants you togrant them anexception forenrollment."I want tospeak toyourmanager.""When doI get myID card?""What's abeneficiary?""I didn'tpay thatlast year.""Wait, I needto call myspouse. Canyou hold aminute?""I wanteverythingthe same aslast year."Retireetells youtheir lifestory.You heara surgerystory."What'sPPO?"

AE Fave Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What's EAP?"
  2. "What's the difference between the two plans?"
  3. "I'm supposed to call about my benefits."
  4. "How much?!"
  5. "Did you receive my child's birth certificate?"
  6. When someone wants you to grant them an exception for enrollment.
  7. "I want to speak to your manager."
  8. "When do I get my ID card?"
  9. "What's a beneficiary?"
  10. "I didn't pay that last year."
  11. "Wait, I need to call my spouse. Can you hold a minute?"
  12. "I want everything the same as last year."
  13. Retiree tells you their life story.
  14. You hear a surgery story.
  15. "What's PPO?"