(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I want everything the same as last year."
"What's the difference between the two plans?"
"When do I get my ID card?"
Retiree tells you their life story.
"Wait, I need to call my spouse. Can you hold a minute?"
"Did you receive my child's birth certificate?"
"I didn't pay that last year."
You hear a surgery story.
"What's EAP?"
"What's PPO?"
"I'm supposed to call about my benefits."
"What's a beneficiary?"
"How much?!"
When someone wants you to grant them an exception for enrollment.
