"I want tospeak toyourmanager.""Wait, I needto call myspouse. Canyou hold aminute?"When someonewants you togrant them anexception forenrollment."When doI get myID card?""Howmuch?!""What'sPPO?""I wanteverythingthe same aslast year.""I'msupposed tocall aboutmy benefits.""Did youreceive mychild's birthcertificate?""What's thedifferencebetween thetwo plans?""What's abeneficiary?"You heara surgerystory."What'sEAP?""I didn'tpay thatlast year."Retireetells youtheir lifestory."I want tospeak toyourmanager.""Wait, I needto call myspouse. Canyou hold aminute?"When someonewants you togrant them anexception forenrollment."When doI get myID card?""Howmuch?!""What'sPPO?""I wanteverythingthe same aslast year.""I'msupposed tocall aboutmy benefits.""Did youreceive mychild's birthcertificate?""What's thedifferencebetween thetwo plans?""What's abeneficiary?"You heara surgerystory."What'sEAP?""I didn'tpay thatlast year."Retireetells youtheir lifestory.

AE Fave Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I want to speak to your manager."
  2. "Wait, I need to call my spouse. Can you hold a minute?"
  3. When someone wants you to grant them an exception for enrollment.
  4. "When do I get my ID card?"
  5. "How much?!"
  6. "What's PPO?"
  7. "I want everything the same as last year."
  8. "I'm supposed to call about my benefits."
  9. "Did you receive my child's birth certificate?"
  10. "What's the difference between the two plans?"
  11. "What's a beneficiary?"
  12. You hear a surgery story.
  13. "What's EAP?"
  14. "I didn't pay that last year."
  15. Retiree tells you their life story.