Label yourdocumentsSenda letterLook upstatespecificsGet PAphotosbackPullvmSetup PASendapprovalto supPaymentacceptedwithin 24hrin EPCEntercoveragenoteCall ashopEnterliabilitynotesold GRP toa customerwho did notwant itRunMOICreateanexposureSpeakto aninsuredPaymentaccepted inEPC aftersendingremindermessageCall bcarrierSend apaymentUtilizedscheduledmessagesin ZWSent ameme toa friendI got 8hours ofsleep lastnight!DiscussedEPC infirstcontactSendto TLESentkudos orprop cardThreeway callwith thecustomerSpeakto aclaimantSpeakto anagentOfferrepairs toa claimantUpdatedamagesRespondto a textSet up GRPestimateappointmentUpdatelossdescriptionContactmade withcustomer onfirst attemptUsing LNwebsite tocheck forPRtold acustomerthank you fortheirbusinessAsk aquestion tothe groupchatSet upGRPMakefollowup callT&C for emailacceptedafter notifyingcustomer todo soAddresponsiblepartiesSend totheField/APDWhen you havean escalatedcall – ask whattheir mainconcern isLabel yourdocumentsSenda letterLook upstatespecificsGet PAphotosbackPullvmSetup PASendapprovalto supPaymentacceptedwithin 24hrin EPCEntercoveragenoteCall ashopEnterliabilitynotesold GRP toa customerwho did notwant itRunMOICreateanexposureSpeakto aninsuredPaymentaccepted inEPC aftersendingremindermessageCall bcarrierSend apaymentUtilizedscheduledmessagesin ZWSent ameme toa friendI got 8hours ofsleep lastnight!DiscussedEPC infirstcontactSendto TLESentkudos orprop cardThreeway callwith thecustomerSpeakto aclaimantSpeakto anagentOfferrepairs toa claimantUpdatedamagesRespondto a textSet up GRPestimateappointmentUpdatelossdescriptionContactmade withcustomer onfirst attemptUsing LNwebsite tocheck forPRtold acustomerthank you fortheirbusinessAsk aquestion tothe groupchatSet upGRPMakefollowup callT&C for emailacceptedafter notifyingcustomer todo soAddresponsiblepartiesSend totheField/APDWhen you havean escalatedcall – ask whattheir mainconcern is

EZ CC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Label your documents
  2. Send a letter
  3. Look up state specifics
  4. Get PA photos back
  5. Pull vm
  6. Set up PA
  7. Send approval to sup
  8. Payment accepted within 24hr in EPC
  9. Enter coverage note
  10. Call a shop
  11. Enter liability note
  12. sold GRP to a customer who did not want it
  13. Run MOI
  14. Create an exposure
  15. Speak to an insured
  16. Payment accepted in EPC after sending reminder message
  17. Call b carrier
  18. Send a payment
  19. Utilized scheduled messages in ZW
  20. Sent a meme to a friend
  21. I got 8 hours of sleep last night!
  22. Discussed EPC in first contact
  23. Send to TLE
  24. Sent kudos or prop card
  25. Three way call with the customer
  26. Speak to a claimant
  27. Speak to an agent
  28. Offer repairs to a claimant
  29. Update damages
  30. Respond to a text
  31. Set up GRP estimate appointment
  32. Update loss description
  33. Contact made with customer on first attempt
  34. Using LN website to check for PR
  35. told a customer thank you for their business
  36. Ask a question to the group chat
  37. Set up GRP
  38. Make follow up call
  39. T&C for email accepted after notifying customer to do so
  40. Add responsible parties
  41. Send to the Field/APD
  42. When you have an escalated call – ask what their main concern is