Utilizedscheduledmessagesin ZWDiscussedEPC infirstcontactGet PAphotosbackWhen you havean escalatedcall – ask whattheir mainconcern isSend apaymentAsk aquestion tothe groupchatRespondto a textPaymentacceptedwithin 24hrin EPCUsing LNwebsite tocheck forPRSpeakto aninsuredI got 8hours ofsleep lastnight!Setup PAEnterliabilitynoteUpdatelossdescriptionAddresponsiblepartiesMakefollowup callSenda letterEntercoveragenoteOfferrepairs toa claimantPaymentaccepted inEPC aftersendingremindermessageSpeakto anagentSentkudos orprop cardLook upstatespecificsRunMOISpeakto aclaimantUpdatedamagesCreateanexposureSet up GRPestimateappointmentContactmade withcustomer onfirst attemptLabel yourdocumentsThreeway callwith thecustomerT&C for emailacceptedafter notifyingcustomer todo soSent ameme toa friendSend totheField/APDSendapprovalto supSendto TLECall ashoptold acustomerthank you fortheirbusinessSet upGRPPullvmsold GRP toa customerwho did notwant itCall bcarrierUtilizedscheduledmessagesin ZWDiscussedEPC infirstcontactGet PAphotosbackWhen you havean escalatedcall – ask whattheir mainconcern isSend apaymentAsk aquestion tothe groupchatRespondto a textPaymentacceptedwithin 24hrin EPCUsing LNwebsite tocheck forPRSpeakto aninsuredI got 8hours ofsleep lastnight!Setup PAEnterliabilitynoteUpdatelossdescriptionAddresponsiblepartiesMakefollowup callSenda letterEntercoveragenoteOfferrepairs toa claimantPaymentaccepted inEPC aftersendingremindermessageSpeakto anagentSentkudos orprop cardLook upstatespecificsRunMOISpeakto aclaimantUpdatedamagesCreateanexposureSet up GRPestimateappointmentContactmade withcustomer onfirst attemptLabel yourdocumentsThreeway callwith thecustomerT&C for emailacceptedafter notifyingcustomer todo soSent ameme toa friendSend totheField/APDSendapprovalto supSendto TLECall ashoptold acustomerthank you fortheirbusinessSet upGRPPullvmsold GRP toa customerwho did notwant itCall bcarrier

EZ CC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilized scheduled messages in ZW
  2. Discussed EPC in first contact
  3. Get PA photos back
  4. When you have an escalated call – ask what their main concern is
  5. Send a payment
  6. Ask a question to the group chat
  7. Respond to a text
  8. Payment accepted within 24hr in EPC
  9. Using LN website to check for PR
  10. Speak to an insured
  11. I got 8 hours of sleep last night!
  12. Set up PA
  13. Enter liability note
  14. Update loss description
  15. Add responsible parties
  16. Make follow up call
  17. Send a letter
  18. Enter coverage note
  19. Offer repairs to a claimant
  20. Payment accepted in EPC after sending reminder message
  21. Speak to an agent
  22. Sent kudos or prop card
  23. Look up state specifics
  24. Run MOI
  25. Speak to a claimant
  26. Update damages
  27. Create an exposure
  28. Set up GRP estimate appointment
  29. Contact made with customer on first attempt
  30. Label your documents
  31. Three way call with the customer
  32. T&C for email accepted after notifying customer to do so
  33. Sent a meme to a friend
  34. Send to the Field/APD
  35. Send approval to sup
  36. Send to TLE
  37. Call a shop
  38. told a customer thank you for their business
  39. Set up GRP
  40. Pull vm
  41. sold GRP to a customer who did not want it
  42. Call b carrier