Setup PARunMOICreateanexposureUpdatedamagesPaymentaccepted inEPC aftersendingremindermessageSpeakto aclaimantRespondto a textSendapprovalto supSpeakto aninsuredMakefollowup callCall bcarrierSentkudos orprop cardEnterliabilitynoteAsk aquestion tothe groupchatSet up GRPestimateappointmentContactmade withcustomer onfirst attemptLook upstatespecificsSend totheField/APDSpeakto anagentI got 8hours ofsleep lastnight!sold GRP toa customerwho did notwant itSet upGRPPaymentacceptedwithin 24hrin EPCOfferrepairs toa claimantSend apaymentSendto TLESent ameme toa friendDiscussedEPC infirstcontactGet PAphotosbackAddresponsiblepartiesUsing LNwebsite tocheck forPRThreeway callwith thecustomertold acustomerthank you fortheirbusinessEntercoveragenoteUtilizedscheduledmessagesin ZWCall ashopT&C for emailacceptedafter notifyingcustomer todo soSenda letterLabel yourdocumentsPullvmWhen you havean escalatedcall – ask whattheir mainconcern isUpdatelossdescriptionSetup PARunMOICreateanexposureUpdatedamagesPaymentaccepted inEPC aftersendingremindermessageSpeakto aclaimantRespondto a textSendapprovalto supSpeakto aninsuredMakefollowup callCall bcarrierSentkudos orprop cardEnterliabilitynoteAsk aquestion tothe groupchatSet up GRPestimateappointmentContactmade withcustomer onfirst attemptLook upstatespecificsSend totheField/APDSpeakto anagentI got 8hours ofsleep lastnight!sold GRP toa customerwho did notwant itSet upGRPPaymentacceptedwithin 24hrin EPCOfferrepairs toa claimantSend apaymentSendto TLESent ameme toa friendDiscussedEPC infirstcontactGet PAphotosbackAddresponsiblepartiesUsing LNwebsite tocheck forPRThreeway callwith thecustomertold acustomerthank you fortheirbusinessEntercoveragenoteUtilizedscheduledmessagesin ZWCall ashopT&C for emailacceptedafter notifyingcustomer todo soSenda letterLabel yourdocumentsPullvmWhen you havean escalatedcall – ask whattheir mainconcern isUpdatelossdescription

EZ CC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up PA
  2. Run MOI
  3. Create an exposure
  4. Update damages
  5. Payment accepted in EPC after sending reminder message
  6. Speak to a claimant
  7. Respond to a text
  8. Send approval to sup
  9. Speak to an insured
  10. Make follow up call
  11. Call b carrier
  12. Sent kudos or prop card
  13. Enter liability note
  14. Ask a question to the group chat
  15. Set up GRP estimate appointment
  16. Contact made with customer on first attempt
  17. Look up state specifics
  18. Send to the Field/APD
  19. Speak to an agent
  20. I got 8 hours of sleep last night!
  21. sold GRP to a customer who did not want it
  22. Set up GRP
  23. Payment accepted within 24hr in EPC
  24. Offer repairs to a claimant
  25. Send a payment
  26. Send to TLE
  27. Sent a meme to a friend
  28. Discussed EPC in first contact
  29. Get PA photos back
  30. Add responsible parties
  31. Using LN website to check for PR
  32. Three way call with the customer
  33. told a customer thank you for their business
  34. Enter coverage note
  35. Utilized scheduled messages in ZW
  36. Call a shop
  37. T&C for email accepted after notifying customer to do so
  38. Send a letter
  39. Label your documents
  40. Pull vm
  41. When you have an escalated call – ask what their main concern is
  42. Update loss description