told acustomerthank you fortheirbusinessSenda letterDiscussedEPC infirstcontactLook upstatespecificsCall ashopPullvmSetup PARespondto a textContactmade withcustomer onfirst attemptUsing LNwebsite tocheck forPRSpeakto anagentSend totheField/APDSendapprovalto supGet PAphotosbackUpdatedamagesPaymentacceptedwithin 24hrin EPCEntercoveragenoteSent ameme toa friendPaymentaccepted inEPC aftersendingremindermessageI got 8hours ofsleep lastnight!Ask aquestion tothe groupchatSpeakto aninsuredUpdatelossdescriptionWhen you havean escalatedcall – ask whattheir mainconcern isLabel yourdocumentsSet upGRPsold GRP toa customerwho did notwant itT&C for emailacceptedafter notifyingcustomer todo soCreateanexposureOfferrepairs toa claimantSend apaymentSentkudos orprop cardEnterliabilitynoteCall bcarrierAddresponsiblepartiesUtilizedscheduledmessagesin ZWThreeway callwith thecustomerSendto TLESpeakto aclaimantSet up GRPestimateappointmentMakefollowup callRunMOItold acustomerthank you fortheirbusinessSenda letterDiscussedEPC infirstcontactLook upstatespecificsCall ashopPullvmSetup PARespondto a textContactmade withcustomer onfirst attemptUsing LNwebsite tocheck forPRSpeakto anagentSend totheField/APDSendapprovalto supGet PAphotosbackUpdatedamagesPaymentacceptedwithin 24hrin EPCEntercoveragenoteSent ameme toa friendPaymentaccepted inEPC aftersendingremindermessageI got 8hours ofsleep lastnight!Ask aquestion tothe groupchatSpeakto aninsuredUpdatelossdescriptionWhen you havean escalatedcall – ask whattheir mainconcern isLabel yourdocumentsSet upGRPsold GRP toa customerwho did notwant itT&C for emailacceptedafter notifyingcustomer todo soCreateanexposureOfferrepairs toa claimantSend apaymentSentkudos orprop cardEnterliabilitynoteCall bcarrierAddresponsiblepartiesUtilizedscheduledmessagesin ZWThreeway callwith thecustomerSendto TLESpeakto aclaimantSet up GRPestimateappointmentMakefollowup callRunMOI

EZ CC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. told a customer thank you for their business
  2. Send a letter
  3. Discussed EPC in first contact
  4. Look up state specifics
  5. Call a shop
  6. Pull vm
  7. Set up PA
  8. Respond to a text
  9. Contact made with customer on first attempt
  10. Using LN website to check for PR
  11. Speak to an agent
  12. Send to the Field/APD
  13. Send approval to sup
  14. Get PA photos back
  15. Update damages
  16. Payment accepted within 24hr in EPC
  17. Enter coverage note
  18. Sent a meme to a friend
  19. Payment accepted in EPC after sending reminder message
  20. I got 8 hours of sleep last night!
  21. Ask a question to the group chat
  22. Speak to an insured
  23. Update loss description
  24. When you have an escalated call – ask what their main concern is
  25. Label your documents
  26. Set up GRP
  27. sold GRP to a customer who did not want it
  28. T&C for email accepted after notifying customer to do so
  29. Create an exposure
  30. Offer repairs to a claimant
  31. Send a payment
  32. Sent kudos or prop card
  33. Enter liability note
  34. Call b carrier
  35. Add responsible parties
  36. Utilized scheduled messages in ZW
  37. Three way call with the customer
  38. Send to TLE
  39. Speak to a claimant
  40. Set up GRP estimate appointment
  41. Make follow up call
  42. Run MOI