Call ashopSpeakto aclaimanttold acustomerthank you fortheirbusinessSend apaymentsold GRP toa customerwho did notwant itGet PAphotosbackSendapprovalto supContactmade withcustomer onfirst attemptCall bcarrierCreateanexposureAddresponsiblepartiesT&C for emailacceptedafter notifyingcustomer todo soWhen you havean escalatedcall – ask whattheir mainconcern isEnterliabilitynotePullvmSenda letterEntercoveragenotePaymentaccepted inEPC aftersendingremindermessageLook upstatespecificsOfferrepairs toa claimantUtilizedscheduledmessagesin ZWLabel yourdocumentsAsk aquestion tothe groupchatRespondto a textI got 8hours ofsleep lastnight!Set up GRPestimateappointmentSet upGRPSentkudos orprop cardPaymentacceptedwithin 24hrin EPCSent ameme toa friendSend totheField/APDSendto TLEUsing LNwebsite tocheck forPRRunMOIMakefollowup callSetup PAUpdatelossdescriptionDiscussedEPC infirstcontactSpeakto anagentThreeway callwith thecustomerUpdatedamagesSpeakto aninsuredCall ashopSpeakto aclaimanttold acustomerthank you fortheirbusinessSend apaymentsold GRP toa customerwho did notwant itGet PAphotosbackSendapprovalto supContactmade withcustomer onfirst attemptCall bcarrierCreateanexposureAddresponsiblepartiesT&C for emailacceptedafter notifyingcustomer todo soWhen you havean escalatedcall – ask whattheir mainconcern isEnterliabilitynotePullvmSenda letterEntercoveragenotePaymentaccepted inEPC aftersendingremindermessageLook upstatespecificsOfferrepairs toa claimantUtilizedscheduledmessagesin ZWLabel yourdocumentsAsk aquestion tothe groupchatRespondto a textI got 8hours ofsleep lastnight!Set up GRPestimateappointmentSet upGRPSentkudos orprop cardPaymentacceptedwithin 24hrin EPCSent ameme toa friendSend totheField/APDSendto TLEUsing LNwebsite tocheck forPRRunMOIMakefollowup callSetup PAUpdatelossdescriptionDiscussedEPC infirstcontactSpeakto anagentThreeway callwith thecustomerUpdatedamagesSpeakto aninsured

EZ CC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call a shop
  2. Speak to a claimant
  3. told a customer thank you for their business
  4. Send a payment
  5. sold GRP to a customer who did not want it
  6. Get PA photos back
  7. Send approval to sup
  8. Contact made with customer on first attempt
  9. Call b carrier
  10. Create an exposure
  11. Add responsible parties
  12. T&C for email accepted after notifying customer to do so
  13. When you have an escalated call – ask what their main concern is
  14. Enter liability note
  15. Pull vm
  16. Send a letter
  17. Enter coverage note
  18. Payment accepted in EPC after sending reminder message
  19. Look up state specifics
  20. Offer repairs to a claimant
  21. Utilized scheduled messages in ZW
  22. Label your documents
  23. Ask a question to the group chat
  24. Respond to a text
  25. I got 8 hours of sleep last night!
  26. Set up GRP estimate appointment
  27. Set up GRP
  28. Sent kudos or prop card
  29. Payment accepted within 24hr in EPC
  30. Sent a meme to a friend
  31. Send to the Field/APD
  32. Send to TLE
  33. Using LN website to check for PR
  34. Run MOI
  35. Make follow up call
  36. Set up PA
  37. Update loss description
  38. Discussed EPC in first contact
  39. Speak to an agent
  40. Three way call with the customer
  41. Update damages
  42. Speak to an insured