Set up GRPestimateappointmenttold acustomerthank you fortheirbusinessOfferrepairs toa claimantEnterliabilitynoteGet PAphotosbackCall ashopSetup PAAsk aquestion tothe groupchatLabel yourdocumentsWhen you havean escalatedcall – ask whattheir mainconcern isI got 8hours ofsleep lastnight!Sendapprovalto supAddresponsiblepartiesUpdatelossdescriptionUpdatedamagesSend apaymentSent ameme toa friendLook upstatespecificsDiscussedEPC infirstcontactSendto TLECreateanexposureSend totheField/APDSpeakto anagentRespondto a textsold GRP toa customerwho did notwant itSpeakto aclaimantPaymentacceptedwithin 24hrin EPCUtilizedscheduledmessagesin ZWPaymentaccepted inEPC aftersendingremindermessagePullvmSenda letterSpeakto aninsuredRunMOIUsing LNwebsite tocheck forPRT&C for emailacceptedafter notifyingcustomer todo soContactmade withcustomer onfirst attemptEntercoveragenoteCall bcarrierSet upGRPSentkudos orprop cardThreeway callwith thecustomerMakefollowup callSet up GRPestimateappointmenttold acustomerthank you fortheirbusinessOfferrepairs toa claimantEnterliabilitynoteGet PAphotosbackCall ashopSetup PAAsk aquestion tothe groupchatLabel yourdocumentsWhen you havean escalatedcall – ask whattheir mainconcern isI got 8hours ofsleep lastnight!Sendapprovalto supAddresponsiblepartiesUpdatelossdescriptionUpdatedamagesSend apaymentSent ameme toa friendLook upstatespecificsDiscussedEPC infirstcontactSendto TLECreateanexposureSend totheField/APDSpeakto anagentRespondto a textsold GRP toa customerwho did notwant itSpeakto aclaimantPaymentacceptedwithin 24hrin EPCUtilizedscheduledmessagesin ZWPaymentaccepted inEPC aftersendingremindermessagePullvmSenda letterSpeakto aninsuredRunMOIUsing LNwebsite tocheck forPRT&C for emailacceptedafter notifyingcustomer todo soContactmade withcustomer onfirst attemptEntercoveragenoteCall bcarrierSet upGRPSentkudos orprop cardThreeway callwith thecustomerMakefollowup call

EZ CC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up GRP estimate appointment
  2. told a customer thank you for their business
  3. Offer repairs to a claimant
  4. Enter liability note
  5. Get PA photos back
  6. Call a shop
  7. Set up PA
  8. Ask a question to the group chat
  9. Label your documents
  10. When you have an escalated call – ask what their main concern is
  11. I got 8 hours of sleep last night!
  12. Send approval to sup
  13. Add responsible parties
  14. Update loss description
  15. Update damages
  16. Send a payment
  17. Sent a meme to a friend
  18. Look up state specifics
  19. Discussed EPC in first contact
  20. Send to TLE
  21. Create an exposure
  22. Send to the Field/APD
  23. Speak to an agent
  24. Respond to a text
  25. sold GRP to a customer who did not want it
  26. Speak to a claimant
  27. Payment accepted within 24hr in EPC
  28. Utilized scheduled messages in ZW
  29. Payment accepted in EPC after sending reminder message
  30. Pull vm
  31. Send a letter
  32. Speak to an insured
  33. Run MOI
  34. Using LN website to check for PR
  35. T&C for email accepted after notifying customer to do so
  36. Contact made with customer on first attempt
  37. Enter coverage note
  38. Call b carrier
  39. Set up GRP
  40. Sent kudos or prop card
  41. Three way call with the customer
  42. Make follow up call