(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
Speak to an agent
Update damages
Send a letter
Add responsible parties
Enter coverage note
Using LN website to check for PR
Sent a meme to a friend
Send a payment
T&C for email accepted after notifying customer to do so
Update loss description
Enter liability note
Call b carrier
Ask a question to the group chat
Send to the Field/APD
Set up GRP
Sent kudos or prop card
Speak to an insured
When you have an escalated call – ask what their main concern is
Pull vm
Call a shop
Send approval to sup
Set up GRP estimate appointment
Label your documents
I got 8 hours of sleep last night!
sold GRP to a customer who did not want it
Contact made with customer on first attempt
Three way call with the customer
Get PA photos back
Payment accepted in EPC after sending reminder message