"I orderedon/throughFacebook""Can Iorder onthephone?""I'd like tospeak to asupervisor""I needmyinvoice""Whydon't yousell[brand]?"Missingproductsin anorder"myaddressis wrong""My packageis lost" (butthey justhaven'treceived it)"Are youNespresso/DolceGusto/Tassimo?""I didn"t getan orderconfirmation""Why haven'tyouansweredme?" or"Hello???""Please refundmy order" (eventhough we didnothing wrong)"I don't like this,please offercompensation.""I boughtthe wrongproduct""I'd like tocancelmy order""Yourwebsitedoesn'twork""I ordered thisbefore the pricechange. Pleaserefund thedifference.""I'm stillwaiting formyrefund""Mytrackinglink doesn'twork""You saidyoudeliveredin 48hrs""You sentme thewrongproduct""Oh, you'reinDenmark?" "Do youhave podsforVertuo?"Placedorder onthe wrongwebsite"Why haven'tyou sent myorder yet""I'munable toplace myorder"They can'tspellKaffekapslen"Your adsayssomethingdifferent.""I got adamagedproduct" (butreally it'sfine)"How manylines/bars doI use for thispod" (usuallyDolce Vita)"Does [podfor system]work with[differentsystem]?""Do youdeliver to[country]"Machinedoesn'twork"Can I getadiscount?""I orderedon/throughFacebook""Can Iorder onthephone?""I'd like tospeak to asupervisor""I needmyinvoice""Whydon't yousell[brand]?"Missingproductsin anorder"myaddressis wrong""My packageis lost" (butthey justhaven'treceived it)"Are youNespresso/DolceGusto/Tassimo?""I didn"t getan orderconfirmation""Why haven'tyouansweredme?" or"Hello???""Please refundmy order" (eventhough we didnothing wrong)"I don't like this,please offercompensation.""I boughtthe wrongproduct""I'd like tocancelmy order""Yourwebsitedoesn'twork""I ordered thisbefore the pricechange. Pleaserefund thedifference.""I'm stillwaiting formyrefund""Mytrackinglink doesn'twork""You saidyoudeliveredin 48hrs""You sentme thewrongproduct""Oh, you'reinDenmark?" "Do youhave podsforVertuo?"Placedorder onthe wrongwebsite"Why haven'tyou sent myorder yet""I'munable toplace myorder"They can'tspellKaffekapslen"Your adsayssomethingdifferent.""I got adamagedproduct" (butreally it'sfine)"How manylines/bars doI use for thispod" (usuallyDolce Vita)"Does [podfor system]work with[differentsystem]?""Do youdeliver to[country]"Machinedoesn'twork"Can I getadiscount?"

Kaffekapslen CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I ordered on/through Facebook"
  2. "Can I order on the phone?"
  3. "I'd like to speak to a supervisor"
  4. "I need my invoice"
  5. "Why don't you sell [brand]?"
  6. Missing products in an order
  7. "my address is wrong"
  8. "My package is lost" (but they just haven't received it)
  9. "Are you Nespresso/Dolce Gusto/Tassimo?"
  10. "I didn"t get an order confirmation"
  11. "Why haven't you answered me?" or "Hello???"
  12. "Please refund my order" (even though we did nothing wrong)
  13. "I don't like this, please offer compensation."
  14. "I bought the wrong product"
  15. "I'd like to cancel my order"
  16. "Your website doesn't work"
  17. "I ordered this before the price change. Please refund the difference."
  18. "I'm still waiting for my refund"
  19. "My tracking link doesn't work"
  20. "You said you delivered in 48hrs"
  21. "You sent me the wrong product"
  22. "Oh, you're in Denmark?"
  23. "Do you have pods for Vertuo?"
  24. Placed order on the wrong website
  25. "Why haven't you sent my order yet"
  26. "I'm unable to place my order"
  27. They can't spell Kaffekapslen
  28. "Your ad says something different."
  29. "I got a damaged product" (but really it's fine)
  30. "How many lines/bars do I use for this pod" (usually Dolce Vita)
  31. "Does [pod for system] work with [different system]?"
  32. "Do you deliver to [country]"
  33. Machine doesn't work
  34. "Can I get a discount?"