"Mytrackinglink doesn'twork""I boughtthe wrongproduct""Yourwebsitedoesn'twork""Why haven'tyouansweredme?" or"Hello???""I don't like this,please offercompensation.""I didn"t getan orderconfirmation"They can'tspellKaffekapslen"I orderedon/throughFacebook""Why haven'tyou sent myorder yet""I got adamagedproduct" (butreally it'sfine)"I'd like tospeak to asupervisor""I'd like tocancelmy order"Placedorder onthe wrongwebsite"I ordered thisbefore the pricechange. Pleaserefund thedifference.""Do youhave podsforVertuo?""Please refundmy order" (eventhough we didnothing wrong)"You sentme thewrongproduct""Oh, you'reinDenmark?" "How manylines/bars doI use for thispod" (usuallyDolce Vita)"Your adsayssomethingdifferent.""Are youNespresso/DolceGusto/Tassimo?"Missingproductsin anorder"Does [podfor system]work with[differentsystem]?""I'munable toplace myorder""I'm stillwaiting formyrefund""myaddressis wrong""You saidyoudeliveredin 48hrs""My packageis lost" (butthey justhaven'treceived it)"Can Iorder onthephone?""Do youdeliver to[country]"Machinedoesn'twork"Can I getadiscount?""Whydon't yousell[brand]?""I needmyinvoice""Mytrackinglink doesn'twork""I boughtthe wrongproduct""Yourwebsitedoesn'twork""Why haven'tyouansweredme?" or"Hello???""I don't like this,please offercompensation.""I didn"t getan orderconfirmation"They can'tspellKaffekapslen"I orderedon/throughFacebook""Why haven'tyou sent myorder yet""I got adamagedproduct" (butreally it'sfine)"I'd like tospeak to asupervisor""I'd like tocancelmy order"Placedorder onthe wrongwebsite"I ordered thisbefore the pricechange. Pleaserefund thedifference.""Do youhave podsforVertuo?""Please refundmy order" (eventhough we didnothing wrong)"You sentme thewrongproduct""Oh, you'reinDenmark?" "How manylines/bars doI use for thispod" (usuallyDolce Vita)"Your adsayssomethingdifferent.""Are youNespresso/DolceGusto/Tassimo?"Missingproductsin anorder"Does [podfor system]work with[differentsystem]?""I'munable toplace myorder""I'm stillwaiting formyrefund""myaddressis wrong""You saidyoudeliveredin 48hrs""My packageis lost" (butthey justhaven'treceived it)"Can Iorder onthephone?""Do youdeliver to[country]"Machinedoesn'twork"Can I getadiscount?""Whydon't yousell[brand]?""I needmyinvoice"

Kaffekapslen CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My tracking link doesn't work"
  2. "I bought the wrong product"
  3. "Your website doesn't work"
  4. "Why haven't you answered me?" or "Hello???"
  5. "I don't like this, please offer compensation."
  6. "I didn"t get an order confirmation"
  7. They can't spell Kaffekapslen
  8. "I ordered on/through Facebook"
  9. "Why haven't you sent my order yet"
  10. "I got a damaged product" (but really it's fine)
  11. "I'd like to speak to a supervisor"
  12. "I'd like to cancel my order"
  13. Placed order on the wrong website
  14. "I ordered this before the price change. Please refund the difference."
  15. "Do you have pods for Vertuo?"
  16. "Please refund my order" (even though we did nothing wrong)
  17. "You sent me the wrong product"
  18. "Oh, you're in Denmark?"
  19. "How many lines/bars do I use for this pod" (usually Dolce Vita)
  20. "Your ad says something different."
  21. "Are you Nespresso/Dolce Gusto/Tassimo?"
  22. Missing products in an order
  23. "Does [pod for system] work with [different system]?"
  24. "I'm unable to place my order"
  25. "I'm still waiting for my refund"
  26. "my address is wrong"
  27. "You said you delivered in 48hrs"
  28. "My package is lost" (but they just haven't received it)
  29. "Can I order on the phone?"
  30. "Do you deliver to [country]"
  31. Machine doesn't work
  32. "Can I get a discount?"
  33. "Why don't you sell [brand]?"
  34. "I need my invoice"