"I needmyinvoice""You saidyoudeliveredin 48hrs""My packageis lost" (butthey justhaven'treceived it)"Does [podfor system]work with[differentsystem]?""Can Iorder onthephone?""I orderedon/throughFacebook""Can I getadiscount?""How manylines/bars doI use for thispod" (usuallyDolce Vita)"I'munable toplace myorder""Yourwebsitedoesn'twork""Are youNespresso/DolceGusto/Tassimo?""I got adamagedproduct" (butreally it'sfine)Machinedoesn'twork"I ordered thisbefore the pricechange. Pleaserefund thedifference."Placedorder onthe wrongwebsite"Do youhave podsforVertuo?""I'd like tocancelmy order""I didn"t getan orderconfirmation""I'd like tospeak to asupervisor""You sentme thewrongproduct""I boughtthe wrongproduct""I'm stillwaiting formyrefund""Whydon't yousell[brand]?""Please refundmy order" (eventhough we didnothing wrong)"Mytrackinglink doesn'twork""myaddressis wrong""Why haven'tyouansweredme?" or"Hello???"They can'tspellKaffekapslen"Your adsayssomethingdifferent.""Oh, you'reinDenmark?" "I don't like this,please offercompensation.""Why haven'tyou sent myorder yet""Do youdeliver to[country]"Missingproductsin anorder"I needmyinvoice""You saidyoudeliveredin 48hrs""My packageis lost" (butthey justhaven'treceived it)"Does [podfor system]work with[differentsystem]?""Can Iorder onthephone?""I orderedon/throughFacebook""Can I getadiscount?""How manylines/bars doI use for thispod" (usuallyDolce Vita)"I'munable toplace myorder""Yourwebsitedoesn'twork""Are youNespresso/DolceGusto/Tassimo?""I got adamagedproduct" (butreally it'sfine)Machinedoesn'twork"I ordered thisbefore the pricechange. Pleaserefund thedifference."Placedorder onthe wrongwebsite"Do youhave podsforVertuo?""I'd like tocancelmy order""I didn"t getan orderconfirmation""I'd like tospeak to asupervisor""You sentme thewrongproduct""I boughtthe wrongproduct""I'm stillwaiting formyrefund""Whydon't yousell[brand]?""Please refundmy order" (eventhough we didnothing wrong)"Mytrackinglink doesn'twork""myaddressis wrong""Why haven'tyouansweredme?" or"Hello???"They can'tspellKaffekapslen"Your adsayssomethingdifferent.""Oh, you'reinDenmark?" "I don't like this,please offercompensation.""Why haven'tyou sent myorder yet""Do youdeliver to[country]"Missingproductsin anorder

Kaffekapslen CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need my invoice"
  2. "You said you delivered in 48hrs"
  3. "My package is lost" (but they just haven't received it)
  4. "Does [pod for system] work with [different system]?"
  5. "Can I order on the phone?"
  6. "I ordered on/through Facebook"
  7. "Can I get a discount?"
  8. "How many lines/bars do I use for this pod" (usually Dolce Vita)
  9. "I'm unable to place my order"
  10. "Your website doesn't work"
  11. "Are you Nespresso/Dolce Gusto/Tassimo?"
  12. "I got a damaged product" (but really it's fine)
  13. Machine doesn't work
  14. "I ordered this before the price change. Please refund the difference."
  15. Placed order on the wrong website
  16. "Do you have pods for Vertuo?"
  17. "I'd like to cancel my order"
  18. "I didn"t get an order confirmation"
  19. "I'd like to speak to a supervisor"
  20. "You sent me the wrong product"
  21. "I bought the wrong product"
  22. "I'm still waiting for my refund"
  23. "Why don't you sell [brand]?"
  24. "Please refund my order" (even though we did nothing wrong)
  25. "My tracking link doesn't work"
  26. "my address is wrong"
  27. "Why haven't you answered me?" or "Hello???"
  28. They can't spell Kaffekapslen
  29. "Your ad says something different."
  30. "Oh, you're in Denmark?"
  31. "I don't like this, please offer compensation."
  32. "Why haven't you sent my order yet"
  33. "Do you deliver to [country]"
  34. Missing products in an order