"Can I getadiscount?""I'd like tocancelmy order"They can'tspellKaffekapslen"I got adamagedproduct" (butreally it'sfine)"Mytrackinglink doesn'twork""My packageis lost" (butthey justhaven'treceived it)"Why haven'tyou sent myorder yet""I'munable toplace myorder""I orderedon/throughFacebook""I'd like tospeak to asupervisor""I didn"t getan orderconfirmation""myaddressis wrong""Please refundmy order" (eventhough we didnothing wrong)"Are youNespresso/DolceGusto/Tassimo?""Yourwebsitedoesn'twork"Missingproductsin anorder"Does [podfor system]work with[differentsystem]?""You saidyoudeliveredin 48hrs""I ordered thisbefore the pricechange. Pleaserefund thedifference.""Can Iorder onthephone?""Do youhave podsforVertuo?""Whydon't yousell[brand]?""I needmyinvoice""How manylines/bars doI use for thispod" (usuallyDolce Vita)Machinedoesn'twork"Oh, you'reinDenmark?" "I'm stillwaiting formyrefund""Do youdeliver to[country]""You sentme thewrongproduct""Your adsayssomethingdifferent."Placedorder onthe wrongwebsite"I boughtthe wrongproduct""I don't like this,please offercompensation.""Why haven'tyouansweredme?" or"Hello???""Can I getadiscount?""I'd like tocancelmy order"They can'tspellKaffekapslen"I got adamagedproduct" (butreally it'sfine)"Mytrackinglink doesn'twork""My packageis lost" (butthey justhaven'treceived it)"Why haven'tyou sent myorder yet""I'munable toplace myorder""I orderedon/throughFacebook""I'd like tospeak to asupervisor""I didn"t getan orderconfirmation""myaddressis wrong""Please refundmy order" (eventhough we didnothing wrong)"Are youNespresso/DolceGusto/Tassimo?""Yourwebsitedoesn'twork"Missingproductsin anorder"Does [podfor system]work with[differentsystem]?""You saidyoudeliveredin 48hrs""I ordered thisbefore the pricechange. Pleaserefund thedifference.""Can Iorder onthephone?""Do youhave podsforVertuo?""Whydon't yousell[brand]?""I needmyinvoice""How manylines/bars doI use for thispod" (usuallyDolce Vita)Machinedoesn'twork"Oh, you'reinDenmark?" "I'm stillwaiting formyrefund""Do youdeliver to[country]""You sentme thewrongproduct""Your adsayssomethingdifferent."Placedorder onthe wrongwebsite"I boughtthe wrongproduct""I don't like this,please offercompensation.""Why haven'tyouansweredme?" or"Hello???"

Kaffekapslen CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I get a discount?"
  2. "I'd like to cancel my order"
  3. They can't spell Kaffekapslen
  4. "I got a damaged product" (but really it's fine)
  5. "My tracking link doesn't work"
  6. "My package is lost" (but they just haven't received it)
  7. "Why haven't you sent my order yet"
  8. "I'm unable to place my order"
  9. "I ordered on/through Facebook"
  10. "I'd like to speak to a supervisor"
  11. "I didn"t get an order confirmation"
  12. "my address is wrong"
  13. "Please refund my order" (even though we did nothing wrong)
  14. "Are you Nespresso/Dolce Gusto/Tassimo?"
  15. "Your website doesn't work"
  16. Missing products in an order
  17. "Does [pod for system] work with [different system]?"
  18. "You said you delivered in 48hrs"
  19. "I ordered this before the price change. Please refund the difference."
  20. "Can I order on the phone?"
  21. "Do you have pods for Vertuo?"
  22. "Why don't you sell [brand]?"
  23. "I need my invoice"
  24. "How many lines/bars do I use for this pod" (usually Dolce Vita)
  25. Machine doesn't work
  26. "Oh, you're in Denmark?"
  27. "I'm still waiting for my refund"
  28. "Do you deliver to [country]"
  29. "You sent me the wrong product"
  30. "Your ad says something different."
  31. Placed order on the wrong website
  32. "I bought the wrong product"
  33. "I don't like this, please offer compensation."
  34. "Why haven't you answered me?" or "Hello???"