This bingo card has a free space and 34 words: They can't spell Kaffekapslen, "I didn"t get an order confirmation", "I need my invoice", Machine doesn't work, "You sent me the wrong product", "I'm unable to place my order", "You said you delivered in 48hrs", "my address is wrong", "Do you deliver to [country]", "Please refund my order" (even though we did nothing wrong), "I don't like this, please offer compensation.", "I got a damaged product" (but really it's fine), "Why haven't you sent my order yet", "Do you have pods for Vertuo?", Missing products in an order, "Can I order on the phone?", "Does [pod for system] work with [different system]?", Placed order on the wrong website, "Why haven't you answered me?" or "Hello???", "Your website doesn't work", "Are you Nespresso/Dolce Gusto/Tassimo?", "I'd like to cancel my order", "I bought the wrong product", "Oh, you're in Denmark?", "I'm still waiting for my refund", "My package is lost" (but they just haven't received it), "Why don't you sell [brand]?", "My tracking link doesn't work", "I ordered this before the price change. Please refund the difference.", "Your ad says something different.", "I ordered on/through Facebook", "I'd like to speak to a supervisor", "Can I get a discount?" and "How many lines/bars do I use for this pod" (usually Dolce Vita).
CUSTOMER SERVICE BINGO | Complaints | What Customers Say On The Phone | Primary Care Bingo | Assumign the sale & Overcoming Objections
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