(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Become defensive or offensive towards others
Ignore call bells
Promoting negativity through remarks and complaints
Not work as a team member
Sleep on the job
Yell, scream, show aggression
spreading gossip about staff and/or residents
Talk about residents health in open/public areas
Disclose HIPPA information
Walk in a resident's room without knocking and saying hello
Be absent and late - it impacts service
Be rude and disrespectful
Ignoring a resident that may have frequent needs
walk by without saying hello
texting while not on break
Use cell phones in resident areas
Show frustration towards residents, staff and guests
Say it's not my job or i don't know without helping the customer
Walk by trash and ignore it
Don't cooperate with other departments
saying negative remarks about the staff and the residents
Treat the residents opposite of how you would want to be treated
