(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promoting negativity through remarks and complaints
Yell, scream, show aggression
texting while not on break
Ignoring a resident that may have frequent needs
Use cell phones in resident areas
Be absent and late - it impacts service
walk by without saying hello
spreading gossip about staff and/or residents
Don't cooperate with other departments
Not work as a team member
Be rude and disrespectful
Say it's not my job or i don't know without helping the customer
Disclose HIPPA information
Become defensive or offensive towards others
Talk about residents health in open/public areas
Walk in a resident's room without knocking and saying hello
Curse/Use profanity
saying negative remarks about the staff and the residents
Show frustration towards residents, staff and guests
Ignore call bells
Treat the residents opposite of how you would want to be treated
