(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promoting negativity through remarks and complaints
Don't cooperate with other departments
Treat the residents opposite of how you would want to be treated
saying negative remarks about the staff and the residents
Yell, scream, show aggression
Be absent and late - it impacts service
texting while not on break
Use cell phones in resident areas
Become defensive or offensive towards others
Curse/Use profanity
Sleep on the job
Ignore call bells
Talk about residents health in open/public areas
Walk in a resident's room without knocking and saying hello
spreading gossip about staff and/or residents
Say it's not my job or i don't know without helping the customer
Ignoring a resident that may have frequent needs
Walk by trash and ignore it
Not work as a team member
Disclose HIPPA information
Show frustration towards residents, staff and guests
