(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Don't cooperate with other departments
walk by without saying hello
Treat the residents opposite of how you would want to be treated
Ignore call bells
Curse/Use profanity
Say it's not my job or i don't know without helping the customer
Argue with residents, staff and guests
Yell, scream, show aggression
Be rude and disrespectful
Sleep on the job
Promoting negativity through remarks and complaints
Talk about residents health in open/public areas
Become defensive or offensive towards others
Walk in a resident's room without knocking and saying hello
Use cell phones in resident areas
Walk by trash and ignore it
Not work as a team member
Ignoring a resident that may have frequent needs
texting while not on break
spreading gossip about staff and/or residents
Be absent and late - it impacts service
Show frustration towards residents, staff and guests
Disclose HIPPA information
saying negative remarks about the staff and the residents
