(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Treat the residents opposite of how you would want to be treated
Show frustration towards residents, staff and guests
Become defensive or offensive towards others
texting while not on break
Talk about residents health in open/public areas
Not work as a team member
spreading gossip about staff and/or residents
Walk by trash and ignore it
Sleep on the job
Argue with residents, staff and guests
Walk in a resident's room without knocking and saying hello
Be rude and disrespectful
Yell, scream, show aggression
saying negative remarks about the staff and the residents
walk by without saying hello
Curse/Use profanity
Say it's not my job or i don't know without helping the customer
Don't cooperate with other departments
Ignoring a resident that may have frequent needs
Be absent and late - it impacts service
Ignore call bells
Use cell phones in resident areas
Disclose HIPPA information
Promoting negativity through remarks and complaints
