15 UBLcustomerwith P1issue4sessionsfor soloshiftOut ofscopeI want tospeakwith yourmanagerAccidentalRT refreshwipesreply"How doI contactSales?"Do theneedfulGood guywith EOLversionIssue isnot causedby oursoftwareReinstallToolsUrgentticketETA -2dQuickbooksIB call 10min beforeend of shiftCorrupteddbCheckif portis openUnexpectedbehaviorJapanesecustomerGateway inDMZ behindreverseproxyKCSworkflownotfollowedCan youescalate tohigher levelsupport?FeatureRequestCALS aremandatoryL1transferscall after3H session"Check ifservice isrunning"15 UBLcustomerwith P1issue4sessionsfor soloshiftOut ofscopeI want tospeakwith yourmanagerAccidentalRT refreshwipesreply"How doI contactSales?"Do theneedfulGood guywith EOLversionIssue isnot causedby oursoftwareReinstallToolsUrgentticketETA -2dQuickbooksIB call 10min beforeend of shiftCorrupteddbCheckif portis openUnexpectedbehaviorJapanesecustomerGateway inDMZ behindreverseproxyKCSworkflownotfollowedCan youescalate tohigher levelsupport?FeatureRequestCALS aremandatoryL1transferscall after3H session"Check ifservice isrunning"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 15 UBL customer with P1 issue
  2. 4 sessions for solo shift
  3. Out of scope
  4. I want to speak with your manager
  5. Accidental RT refresh wipes reply
  6. "How do I contact Sales?"
  7. Do the needful
  8. Good guy with EOL version
  9. Issue is not caused by our software
  10. Reinstall Tools
  11. Urgent ticket ETA -2d
  12. Quickbooks
  13. IB call 10 min before end of shift
  14. Corrupted db
  15. Check if port is open
  16. Unexpected behavior
  17. Japanese customer
  18. Gateway in DMZ behind reverse proxy
  19. KCS workflow not followed
  20. Can you escalate to higher level support?
  21. Feature Request
  22. CALS are mandatory
  23. L1 transfers call after 3H session
  24. "Check if service is running"