Unexpectedbehavior"How doI contactSales?"15 UBLcustomerwith P1issueGateway inDMZ behindreverseproxyIssue isnot causedby oursoftwareIB call 10min beforeend of shiftUrgentticketETA -2dReinstallToolsQuickbooksOut ofscopeKCSworkflownotfollowedI want tospeakwith yourmanagerCALS aremandatoryL1transferscall after3H sessionAccidentalRT refreshwipesreplyGood guywith EOLversionJapanesecustomerFeatureRequestDo theneedfulCorrupteddbCheckif portis open"Check ifservice isrunning"4sessionsfor soloshiftCan youescalate tohigher levelsupport?Unexpectedbehavior"How doI contactSales?"15 UBLcustomerwith P1issueGateway inDMZ behindreverseproxyIssue isnot causedby oursoftwareIB call 10min beforeend of shiftUrgentticketETA -2dReinstallToolsQuickbooksOut ofscopeKCSworkflownotfollowedI want tospeakwith yourmanagerCALS aremandatoryL1transferscall after3H sessionAccidentalRT refreshwipesreplyGood guywith EOLversionJapanesecustomerFeatureRequestDo theneedfulCorrupteddbCheckif portis open"Check ifservice isrunning"4sessionsfor soloshiftCan youescalate tohigher levelsupport?

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unexpected behavior
  2. "How do I contact Sales?"
  3. 15 UBL customer with P1 issue
  4. Gateway in DMZ behind reverse proxy
  5. Issue is not caused by our software
  6. IB call 10 min before end of shift
  7. Urgent ticket ETA -2d
  8. Reinstall Tools
  9. Quickbooks
  10. Out of scope
  11. KCS workflow not followed
  12. I want to speak with your manager
  13. CALS are mandatory
  14. L1 transfers call after 3H session
  15. Accidental RT refresh wipes reply
  16. Good guy with EOL version
  17. Japanese customer
  18. Feature Request
  19. Do the needful
  20. Corrupted db
  21. Check if port is open
  22. "Check if service is running"
  23. 4 sessions for solo shift
  24. Can you escalate to higher level support?