4sessionsfor soloshiftIB call 10min beforeend of shiftI want tospeakwith yourmanager"How doI contactSales?"Can youescalate tohigher levelsupport?Gateway inDMZ behindreverseproxyIssue isnot causedby oursoftwareUnexpectedbehaviorJapanesecustomerDo theneedfulOut ofscope"Check ifservice isrunning"UrgentticketETA -2dAccidentalRT refreshwipesreplyGood guywith EOLversionCheckif portis openFeatureRequestCorrupteddbL1transferscall after3H session15 UBLcustomerwith P1issueKCSworkflownotfollowedQuickbooksCALS aremandatoryReinstallTools4sessionsfor soloshiftIB call 10min beforeend of shiftI want tospeakwith yourmanager"How doI contactSales?"Can youescalate tohigher levelsupport?Gateway inDMZ behindreverseproxyIssue isnot causedby oursoftwareUnexpectedbehaviorJapanesecustomerDo theneedfulOut ofscope"Check ifservice isrunning"UrgentticketETA -2dAccidentalRT refreshwipesreplyGood guywith EOLversionCheckif portis openFeatureRequestCorrupteddbL1transferscall after3H session15 UBLcustomerwith P1issueKCSworkflownotfollowedQuickbooksCALS aremandatoryReinstallTools

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4 sessions for solo shift
  2. IB call 10 min before end of shift
  3. I want to speak with your manager
  4. "How do I contact Sales?"
  5. Can you escalate to higher level support?
  6. Gateway in DMZ behind reverse proxy
  7. Issue is not caused by our software
  8. Unexpected behavior
  9. Japanese customer
  10. Do the needful
  11. Out of scope
  12. "Check if service is running"
  13. Urgent ticket ETA -2d
  14. Accidental RT refresh wipes reply
  15. Good guy with EOL version
  16. Check if port is open
  17. Feature Request
  18. Corrupted db
  19. L1 transfers call after 3H session
  20. 15 UBL customer with P1 issue
  21. KCS workflow not followed
  22. Quickbooks
  23. CALS are mandatory
  24. Reinstall Tools