Do theneedfulGateway inDMZ behindreverseproxyIssue isnot causedby oursoftwareReinstallToolsUrgentticketETA -2dCheckif portis open15 UBLcustomerwith P1issueUnexpectedbehaviorI want tospeakwith yourmanagerQuickbooksCorrupteddbAccidentalRT refreshwipesreplyCan youescalate tohigher levelsupport?Out ofscopeL1transferscall after3H session"Check ifservice isrunning"KCSworkflownotfollowedCALS aremandatoryGood guywith EOLversionJapanesecustomerFeatureRequestIB call 10min beforeend of shift"How doI contactSales?"4sessionsfor soloshiftDo theneedfulGateway inDMZ behindreverseproxyIssue isnot causedby oursoftwareReinstallToolsUrgentticketETA -2dCheckif portis open15 UBLcustomerwith P1issueUnexpectedbehaviorI want tospeakwith yourmanagerQuickbooksCorrupteddbAccidentalRT refreshwipesreplyCan youescalate tohigher levelsupport?Out ofscopeL1transferscall after3H session"Check ifservice isrunning"KCSworkflownotfollowedCALS aremandatoryGood guywith EOLversionJapanesecustomerFeatureRequestIB call 10min beforeend of shift"How doI contactSales?"4sessionsfor soloshift

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do the needful
  2. Gateway in DMZ behind reverse proxy
  3. Issue is not caused by our software
  4. Reinstall Tools
  5. Urgent ticket ETA -2d
  6. Check if port is open
  7. 15 UBL customer with P1 issue
  8. Unexpected behavior
  9. I want to speak with your manager
  10. Quickbooks
  11. Corrupted db
  12. Accidental RT refresh wipes reply
  13. Can you escalate to higher level support?
  14. Out of scope
  15. L1 transfers call after 3H session
  16. "Check if service is running"
  17. KCS workflow not followed
  18. CALS are mandatory
  19. Good guy with EOL version
  20. Japanese customer
  21. Feature Request
  22. IB call 10 min before end of shift
  23. "How do I contact Sales?"
  24. 4 sessions for solo shift