UsedProviderOneto look up aDSHS planMailedgl or ctlrx to ptSent atask torefilltimolol"What isyour faxnumber?""I can't accessthe portal" OR"I've left severalmessages onyour website""Will myeyes bedilated?"Scheduleda botoxinjection"Can youtransfer meto the opticaldepartment?"Scheduled aVietnamese/Spanishspeaking pt using theinterpreter lineTriaged anocularemergencyfromSwedishScheduleda cee w/EJUExhausted alloptions andSTILL couldnot find VSPplanHandleda 20+min callUsedAvaility toverify ablue plan Found pt'sreferral inthe ref emailRegistereda KaiserPlanCreated npcharts/scheduledfor a family of 3or moreScheduledall 3 tests(vf,oct,optos)w/ an appt atFHC"What timeis mysurgerytomorrow?""I'd like tomake anappt w/ ALJfor thisweek"Scheduleda pt bornbefore1935Sent anEHR taskto TMZ inECLScheduleda cl ceew/JMHScheduleda np catcxlt w/THLUsedProviderOneto look up aDSHS planMailedgl or ctlrx to ptSent atask torefilltimolol"What isyour faxnumber?""I can't accessthe portal" OR"I've left severalmessages onyour website""Will myeyes bedilated?"Scheduleda botoxinjection"Can youtransfer meto the opticaldepartment?"Scheduled aVietnamese/Spanishspeaking pt using theinterpreter lineTriaged anocularemergencyfromSwedishScheduleda cee w/EJUExhausted alloptions andSTILL couldnot find VSPplanHandleda 20+min callUsedAvaility toverify ablue plan Found pt'sreferral inthe ref emailRegistereda KaiserPlanCreated npcharts/scheduledfor a family of 3or moreScheduledall 3 tests(vf,oct,optos)w/ an appt atFHC"What timeis mysurgerytomorrow?""I'd like tomake anappt w/ ALJfor thisweek"Scheduleda pt bornbefore1935Sent anEHR taskto TMZ inECLScheduleda cl ceew/JMHScheduleda np catcxlt w/THL

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used ProviderOne to look up a DSHS plan
  2. Mailed gl or ctl rx to pt
  3. Sent a task to refill timolol
  4. "What is your fax number?"
  5. "I can't access the portal" OR "I've left several messages on your website"
  6. "Will my eyes be dilated?"
  7. Scheduled a botox injection
  8. "Can you transfer me to the optical department?"
  9. Scheduled a Vietnamese/Spanish speaking pt using the interpreter line
  10. Triaged an ocular emergency from Swedish
  11. Scheduled a cee w/ EJU
  12. Exhausted all options and STILL could not find VSP plan
  13. Handled a 20+ min call
  14. Used Availity to verify a blue plan
  15. Found pt's referral in the ref email
  16. Registered a Kaiser Plan
  17. Created np charts/scheduled for a family of 3 or more
  18. Scheduled all 3 tests (vf,oct,optos) w/ an appt at FHC
  19. "What time is my surgery tomorrow?"
  20. "I'd like to make an appt w/ ALJ for this week"
  21. Scheduled a pt born before 1935
  22. Sent an EHR task to TMZ in ECL
  23. Scheduled a cl cee w/JMH
  24. Scheduled a np cat cxlt w/THL