UsedAvaility toverify ablue plan"Will myeyes bedilated?"Scheduleda cee w/EJUExhausted alloptions andSTILL couldnot find VSPplanTriaged anocularemergencyfromSwedishScheduledall 3 tests(vf,oct,optos)w/ an appt atFHC"Can youtransfer meto the opticaldepartment?"Scheduleda botoxinjectionUsedProviderOneto look up aDSHS planScheduleda cl ceew/JMH"I can't accessthe portal" OR"I've left severalmessages onyour website"Registereda KaiserPlan"What isyour faxnumber?""I'd like tomake anappt w/ ALJfor thisweek"Scheduleda pt bornbefore1935Created npcharts/scheduledfor a family of 3or moreSent atask torefilltimololScheduleda np catcxlt w/THLHandleda 20+min call Found pt'sreferral inthe ref emailScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineSent anEHR taskto TMZ inECL"What timeis mysurgerytomorrow?"Mailedgl or ctlrx to ptUsedAvaility toverify ablue plan"Will myeyes bedilated?"Scheduleda cee w/EJUExhausted alloptions andSTILL couldnot find VSPplanTriaged anocularemergencyfromSwedishScheduledall 3 tests(vf,oct,optos)w/ an appt atFHC"Can youtransfer meto the opticaldepartment?"Scheduleda botoxinjectionUsedProviderOneto look up aDSHS planScheduleda cl ceew/JMH"I can't accessthe portal" OR"I've left severalmessages onyour website"Registereda KaiserPlan"What isyour faxnumber?""I'd like tomake anappt w/ ALJfor thisweek"Scheduleda pt bornbefore1935Created npcharts/scheduledfor a family of 3or moreSent atask torefilltimololScheduleda np catcxlt w/THLHandleda 20+min call Found pt'sreferral inthe ref emailScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineSent anEHR taskto TMZ inECL"What timeis mysurgerytomorrow?"Mailedgl or ctlrx to pt

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Availity to verify a blue plan
  2. "Will my eyes be dilated?"
  3. Scheduled a cee w/ EJU
  4. Exhausted all options and STILL could not find VSP plan
  5. Triaged an ocular emergency from Swedish
  6. Scheduled all 3 tests (vf,oct,optos) w/ an appt at FHC
  7. "Can you transfer me to the optical department?"
  8. Scheduled a botox injection
  9. Used ProviderOne to look up a DSHS plan
  10. Scheduled a cl cee w/JMH
  11. "I can't access the portal" OR "I've left several messages on your website"
  12. Registered a Kaiser Plan
  13. "What is your fax number?"
  14. "I'd like to make an appt w/ ALJ for this week"
  15. Scheduled a pt born before 1935
  16. Created np charts/scheduled for a family of 3 or more
  17. Sent a task to refill timolol
  18. Scheduled a np cat cxlt w/THL
  19. Handled a 20+ min call
  20. Found pt's referral in the ref email
  21. Scheduled a Vietnamese/Spanish speaking pt using the interpreter line
  22. Sent an EHR task to TMZ in ECL
  23. "What time is my surgery tomorrow?"
  24. Mailed gl or ctl rx to pt