Found pt'sreferral inthe ref emailExhausted alloptions andSTILL couldnot find VSPplanScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineTriaged anocularemergencyfromSwedishMailedgl or ctlrx to ptSent anEHR taskto TMZ inECLScheduleda cl ceew/JMHHandleda 20+min call"Will myeyes bedilated?""What isyour faxnumber?"Scheduleda botoxinjectionRegistereda KaiserPlan"What timeis mysurgerytomorrow?"Scheduleda np catcxlt w/THLUsedAvaility toverify ablue plan"Can youtransfer meto the opticaldepartment?""I'd like tomake anappt w/ ALJfor thisweek"Scheduledall 3 tests(vf,oct,optos)w/ an appt atFHCScheduleda pt bornbefore1935Scheduleda cee w/EJUSent atask torefilltimolol"I can't accessthe portal" OR"I've left severalmessages onyour website"UsedProviderOneto look up aDSHS planCreated npcharts/scheduledfor a family of 3or more Found pt'sreferral inthe ref emailExhausted alloptions andSTILL couldnot find VSPplanScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineTriaged anocularemergencyfromSwedishMailedgl or ctlrx to ptSent anEHR taskto TMZ inECLScheduleda cl ceew/JMHHandleda 20+min call"Will myeyes bedilated?""What isyour faxnumber?"Scheduleda botoxinjectionRegistereda KaiserPlan"What timeis mysurgerytomorrow?"Scheduleda np catcxlt w/THLUsedAvaility toverify ablue plan"Can youtransfer meto the opticaldepartment?""I'd like tomake anappt w/ ALJfor thisweek"Scheduledall 3 tests(vf,oct,optos)w/ an appt atFHCScheduleda pt bornbefore1935Scheduleda cee w/EJUSent atask torefilltimolol"I can't accessthe portal" OR"I've left severalmessages onyour website"UsedProviderOneto look up aDSHS planCreated npcharts/scheduledfor a family of 3or more

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found pt's referral in the ref email
  2. Exhausted all options and STILL could not find VSP plan
  3. Scheduled a Vietnamese/Spanish speaking pt using the interpreter line
  4. Triaged an ocular emergency from Swedish
  5. Mailed gl or ctl rx to pt
  6. Sent an EHR task to TMZ in ECL
  7. Scheduled a cl cee w/JMH
  8. Handled a 20+ min call
  9. "Will my eyes be dilated?"
  10. "What is your fax number?"
  11. Scheduled a botox injection
  12. Registered a Kaiser Plan
  13. "What time is my surgery tomorrow?"
  14. Scheduled a np cat cxlt w/THL
  15. Used Availity to verify a blue plan
  16. "Can you transfer me to the optical department?"
  17. "I'd like to make an appt w/ ALJ for this week"
  18. Scheduled all 3 tests (vf,oct,optos) w/ an appt at FHC
  19. Scheduled a pt born before 1935
  20. Scheduled a cee w/ EJU
  21. Sent a task to refill timolol
  22. "I can't access the portal" OR "I've left several messages on your website"
  23. Used ProviderOne to look up a DSHS plan
  24. Created np charts/scheduled for a family of 3 or more