Created npcharts/scheduledfor a family of 3or moreScheduleda np catcxlt w/THLScheduleda pt bornbefore1935Scheduled aVietnamese/Spanishspeaking pt using theinterpreter lineTriaged anocularemergencyfromSwedishSent anEHR taskto TMZ inECLScheduleda cl ceew/JMHMailedgl or ctlrx to ptSent atask torefilltimololHandleda 20+min call"Will myeyes bedilated?""Can youtransfer meto the opticaldepartment?""I can't accessthe portal" OR"I've left severalmessages onyour website"Registereda KaiserPlanUsedAvaility toverify ablue planScheduleda botoxinjectionExhausted alloptions andSTILL couldnot find VSPplanScheduleda cee w/EJU"I'd like tomake anappt w/ ALJfor thisweek""What timeis mysurgerytomorrow?""What isyour faxnumber?"UsedProviderOneto look up aDSHS planScheduledall 3 tests(vf,oct,optos)w/ an appt atFHC Found pt'sreferral inthe ref emailCreated npcharts/scheduledfor a family of 3or moreScheduleda np catcxlt w/THLScheduleda pt bornbefore1935Scheduled aVietnamese/Spanishspeaking pt using theinterpreter lineTriaged anocularemergencyfromSwedishSent anEHR taskto TMZ inECLScheduleda cl ceew/JMHMailedgl or ctlrx to ptSent atask torefilltimololHandleda 20+min call"Will myeyes bedilated?""Can youtransfer meto the opticaldepartment?""I can't accessthe portal" OR"I've left severalmessages onyour website"Registereda KaiserPlanUsedAvaility toverify ablue planScheduleda botoxinjectionExhausted alloptions andSTILL couldnot find VSPplanScheduleda cee w/EJU"I'd like tomake anappt w/ ALJfor thisweek""What timeis mysurgerytomorrow?""What isyour faxnumber?"UsedProviderOneto look up aDSHS planScheduledall 3 tests(vf,oct,optos)w/ an appt atFHC Found pt'sreferral inthe ref email

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created np charts/scheduled for a family of 3 or more
  2. Scheduled a np cat cxlt w/THL
  3. Scheduled a pt born before 1935
  4. Scheduled a Vietnamese/Spanish speaking pt using the interpreter line
  5. Triaged an ocular emergency from Swedish
  6. Sent an EHR task to TMZ in ECL
  7. Scheduled a cl cee w/JMH
  8. Mailed gl or ctl rx to pt
  9. Sent a task to refill timolol
  10. Handled a 20+ min call
  11. "Will my eyes be dilated?"
  12. "Can you transfer me to the optical department?"
  13. "I can't access the portal" OR "I've left several messages on your website"
  14. Registered a Kaiser Plan
  15. Used Availity to verify a blue plan
  16. Scheduled a botox injection
  17. Exhausted all options and STILL could not find VSP plan
  18. Scheduled a cee w/ EJU
  19. "I'd like to make an appt w/ ALJ for this week"
  20. "What time is my surgery tomorrow?"
  21. "What is your fax number?"
  22. Used ProviderOne to look up a DSHS plan
  23. Scheduled all 3 tests (vf,oct,optos) w/ an appt at FHC
  24. Found pt's referral in the ref email