"I'd like tomake anappt w/ ALJfor thisweek"Scheduleda pt bornbefore1935"What isyour faxnumber?"Scheduleda botoxinjection"Will myeyes bedilated?"Mailedgl or ctlrx to ptSent anEHR taskto TMZ inECLCreated npcharts/scheduledfor a family of 3or moreRegistereda KaiserPlan Found pt'sreferral inthe ref emailScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineScheduleda np catcxlt w/THL"I can't accessthe portal" OR"I've left severalmessages onyour website"Exhausted alloptions andSTILL couldnot find VSPplanScheduleda cee w/EJU"Can youtransfer meto the opticaldepartment?"Triaged anocularemergencyfromSwedish"What timeis mysurgerytomorrow?"Sent atask torefilltimololUsedProviderOneto look up aDSHS planHandleda 20+min callUsedAvaility toverify ablue planScheduledall 3 tests(vf,oct,optos)w/ an appt atFHCScheduleda cl ceew/JMH"I'd like tomake anappt w/ ALJfor thisweek"Scheduleda pt bornbefore1935"What isyour faxnumber?"Scheduleda botoxinjection"Will myeyes bedilated?"Mailedgl or ctlrx to ptSent anEHR taskto TMZ inECLCreated npcharts/scheduledfor a family of 3or moreRegistereda KaiserPlan Found pt'sreferral inthe ref emailScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineScheduleda np catcxlt w/THL"I can't accessthe portal" OR"I've left severalmessages onyour website"Exhausted alloptions andSTILL couldnot find VSPplanScheduleda cee w/EJU"Can youtransfer meto the opticaldepartment?"Triaged anocularemergencyfromSwedish"What timeis mysurgerytomorrow?"Sent atask torefilltimololUsedProviderOneto look up aDSHS planHandleda 20+min callUsedAvaility toverify ablue planScheduledall 3 tests(vf,oct,optos)w/ an appt atFHCScheduleda cl ceew/JMH

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I'd like to make an appt w/ ALJ for this week"
  2. Scheduled a pt born before 1935
  3. "What is your fax number?"
  4. Scheduled a botox injection
  5. "Will my eyes be dilated?"
  6. Mailed gl or ctl rx to pt
  7. Sent an EHR task to TMZ in ECL
  8. Created np charts/scheduled for a family of 3 or more
  9. Registered a Kaiser Plan
  10. Found pt's referral in the ref email
  11. Scheduled a Vietnamese/Spanish speaking pt using the interpreter line
  12. Scheduled a np cat cxlt w/THL
  13. "I can't access the portal" OR "I've left several messages on your website"
  14. Exhausted all options and STILL could not find VSP plan
  15. Scheduled a cee w/ EJU
  16. "Can you transfer me to the optical department?"
  17. Triaged an ocular emergency from Swedish
  18. "What time is my surgery tomorrow?"
  19. Sent a task to refill timolol
  20. Used ProviderOne to look up a DSHS plan
  21. Handled a 20+ min call
  22. Used Availity to verify a blue plan
  23. Scheduled all 3 tests (vf,oct,optos) w/ an appt at FHC
  24. Scheduled a cl cee w/JMH