Handleda 20+min call"Will myeyes bedilated?""What timeis mysurgerytomorrow?"UsedProviderOneto look up aDSHS planMailedgl or ctlrx to ptScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineScheduleda botoxinjection"Can youtransfer meto the opticaldepartment?"UsedAvaility toverify ablue planSent atask torefilltimololScheduleda pt bornbefore1935"What isyour faxnumber?"Sent anEHR taskto TMZ inECL Found pt'sreferral inthe ref emailScheduleda cee w/EJUTriaged anocularemergencyfromSwedish"I'd like tomake anappt w/ ALJfor thisweek"Scheduleda np catcxlt w/THLCreated npcharts/scheduledfor a family of 3or moreExhausted alloptions andSTILL couldnot find VSPplanScheduledall 3 tests(vf,oct,optos)w/ an appt atFHCRegistereda KaiserPlan"I can't accessthe portal" OR"I've left severalmessages onyour website"Scheduleda cl ceew/JMHHandleda 20+min call"Will myeyes bedilated?""What timeis mysurgerytomorrow?"UsedProviderOneto look up aDSHS planMailedgl or ctlrx to ptScheduled aVietnamese/Spanishspeaking pt using theinterpreter lineScheduleda botoxinjection"Can youtransfer meto the opticaldepartment?"UsedAvaility toverify ablue planSent atask torefilltimololScheduleda pt bornbefore1935"What isyour faxnumber?"Sent anEHR taskto TMZ inECL Found pt'sreferral inthe ref emailScheduleda cee w/EJUTriaged anocularemergencyfromSwedish"I'd like tomake anappt w/ ALJfor thisweek"Scheduleda np catcxlt w/THLCreated npcharts/scheduledfor a family of 3or moreExhausted alloptions andSTILL couldnot find VSPplanScheduledall 3 tests(vf,oct,optos)w/ an appt atFHCRegistereda KaiserPlan"I can't accessthe portal" OR"I've left severalmessages onyour website"Scheduleda cl ceew/JMH

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled a 20+ min call
  2. "Will my eyes be dilated?"
  3. "What time is my surgery tomorrow?"
  4. Used ProviderOne to look up a DSHS plan
  5. Mailed gl or ctl rx to pt
  6. Scheduled a Vietnamese/Spanish speaking pt using the interpreter line
  7. Scheduled a botox injection
  8. "Can you transfer me to the optical department?"
  9. Used Availity to verify a blue plan
  10. Sent a task to refill timolol
  11. Scheduled a pt born before 1935
  12. "What is your fax number?"
  13. Sent an EHR task to TMZ in ECL
  14. Found pt's referral in the ref email
  15. Scheduled a cee w/ EJU
  16. Triaged an ocular emergency from Swedish
  17. "I'd like to make an appt w/ ALJ for this week"
  18. Scheduled a np cat cxlt w/THL
  19. Created np charts/scheduled for a family of 3 or more
  20. Exhausted all options and STILL could not find VSP plan
  21. Scheduled all 3 tests (vf,oct,optos) w/ an appt at FHC
  22. Registered a Kaiser Plan
  23. "I can't access the portal" OR "I've left several messages on your website"
  24. Scheduled a cl cee w/JMH