(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls for an issue not even remotely related to what we do
Needs a server swap. No ownership verification on file
Smoke alarm with a dead battery
Needs a server swap. Verification on file.
This is Cheeeeyup
Caller doesn’t know what the issue really is as the boss had them call
Calling an OKI anything but “OKI Data”
Talking through a translator
'I figured it out' after picking up
“I don’t have __ form.” But, they do.
"I thought Frazer updated daily?"
Retrieving and saving a prospect to print forms for a prospect
Why do these customer all have balances? (All OF deals)
Having to explain "Free Service" on the income statement
Constantly minimizing task bar that will not stay maximized
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
'I didn't know Frazer had Accounting'
Wrestling for the mouse
Windows trying to use the Okidata ESC driver
Hour+ long call. You earned this.
Calling dealer and have to press a number of a department
Another CSR also working with the same CID at the same time but different caller
Called by the wrong name
barking dog
Dealer’s first sale
“What forms do I need to print?”
Call for how to cancel a sale
Dealer asks to connect for something that can be explained in less time than it takes to connect.
customer and employee yelling in the background
“I am a programmer, ‘this’ should be really easy.”
Using a hotspot to run their business
Caller hangs up on accident
“How do I print forms?”
Talking with food in their mouth
Caller puts you on hold and you have to call them back
conference call with their accountant
Mileage printing incorrectly
Hasn’t updated in more than 6 months
Desktop filled entirely with icons
Sidekick setup
“My website isn’t getting my pictures.”
Animal making noises in the background. Why is that even at a car dealership?
Asks for another CSR by desk number
Asking them to talk to their accountant and they are the accountant
Immediately asks for help desk # upon answering
Work with a CID <5000
You ask to connect to the main and are connected to a w/s
Does Frazer file my taxes for me?
Explaining simple interest to dealer / dealer’s customer
NSFW on caller’s computer
I didn't make that much money!
Dealership is husband and wife team
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Asks for accounting but only needs to make a payment