(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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barking dog
Animal making noises in the background. Why is that even at a car dealership?
"I thought Frazer updated daily?"
Caller hangs up on accident
Asking them to talk to their accountant and they are the accountant
Calls for an issue not even remotely related to what we do
NSFW on caller’s computer
Retrieving and saving a prospect to print forms for a prospect
Explaining simple interest to dealer / dealer’s customer
Asks for accounting but only needs to make a payment
“I don’t have __ form.” But, they do.
“What forms do I need to print?”
Windows trying to use the Okidata ESC driver
conference call with their accountant
Calling an OKI anything but “OKI Data”
Work with a CID <5000
Needs a server swap. Verification on file.
This is Cheeeeyup
Caller doesn’t know what the issue really is as the boss had them call
Hour+ long call. You earned this.
Hasn’t updated in more than 6 months
Dealership is husband and wife team
'I figured it out' after picking up
Mileage printing incorrectly
Using a hotspot to run their business
Another CSR also working with the same CID at the same time but different caller
Why do these customer all have balances? (All OF deals)
Talking through a translator
Calling dealer and have to press a number of a department
Needs a server swap. No ownership verification on file
'I didn't know Frazer had Accounting'
Called by the wrong name
Asks for another CSR by desk number
Caller puts you on hold and you have to call them back
Constantly minimizing task bar that will not stay maximized
Does Frazer file my taxes for me?
I didn't make that much money!
Talking with food in their mouth
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Having to explain "Free Service" on the income statement
customer and employee yelling in the background
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Smoke alarm with a dead battery
Immediately asks for help desk # upon answering
Screaming or fighting in the background
“How do I print forms?”
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Wrestling for the mouse
“I am a programmer, ‘this’ should be really easy.”
Sidekick setup
Dealer’s first sale
Desktop filled entirely with icons
Call for how to cancel a sale
“My website isn’t getting my pictures.”
You ask to connect to the main and are connected to a w/s
