(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller doesn’t know what the issue really is as the boss had them call
Why do these customer all have balances? (All OF deals)
Using a hotspot to run their business
Caller hangs up on accident
"I thought Frazer updated daily?"
“My website isn’t getting my pictures.”
Needs a server swap. Verification on file.
'I figured it out' after picking up
Desktop filled entirely with icons
Calling an OKI anything but “OKI Data”
Calls for an issue not even remotely related to what we do
Screaming or fighting in the background
Does Frazer file my taxes for me?
Immediately asks for help desk # upon answering
Caller puts you on hold and you have to call them back
Sidekick setup
Having to explain "Free Service" on the income statement
I didn't make that much money!
Retrieving and saving a prospect to print forms for a prospect
Constantly minimizing task bar that will not stay maximized
Needs a server swap. No ownership verification on file
Asks for another CSR by desk number
Hasn’t updated in more than 6 months
Dealer asks to connect for something that can be explained in less time than it takes to connect.
“How do I print forms?”
“What forms do I need to print?”
Animal making noises in the background. Why is that even at a car dealership?
“I am a programmer, ‘this’ should be really easy.”
Talking through a translator
Another CSR also working with the same CID at the same time but different caller
Call for how to cancel a sale
Mileage printing incorrectly
Hour+ long call. You earned this.
Wrestling for the mouse
Asking them to talk to their accountant and they are the accountant
Called by the wrong name
Asks for accounting but only needs to make a payment
Dealership is husband and wife team
conference call with their accountant
Dealer’s first sale
barking dog
Work with a CID <5000
'I didn't know Frazer had Accounting'
You ask to connect to the main and are connected to a w/s
“I don’t have __ form.” But, they do.
Explaining simple interest to dealer / dealer’s customer
customer and employee yelling in the background
Smoke alarm with a dead battery
Windows trying to use the Okidata ESC driver
Calling dealer and have to press a number of a department
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Talking with food in their mouth
This is Cheeeeyup
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
