(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
Caller hangs up on accident
'I figured it out' after picking up
Hasn’t updated in more than 6 months
Dealership is husband and wife team
Needs a server swap. No ownership verification on file
You ask to connect to the main and are connected to a w/s
Constantly minimizing task bar that will not stay maximized
Caller puts you on hold and you have to call them back
Explaining simple interest to dealer / dealer’s customer
“What forms do I need to print?”
Screaming or fighting in the background
Sidekick setup
This is Cheeeeyup
“I don’t have __ form.” But, they do.
Hour+ long call. You earned this.
Why do these customer all have balances? (All OF deals)
Calling an OKI anything but “OKI Data”
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Call for how to cancel a sale
Retrieving and saving a prospect to print forms for a prospect
Talking through a translator
Asks for accounting but only needs to make a payment
Calls for an issue not even remotely related to what we do
Having to explain "Free Service" on the income statement
Calling dealer and have to press a number of a department
Another CSR also working with the same CID at the same time but different caller
Asking them to talk to their accountant and they are the accountant
"I thought Frazer updated daily?"
Mileage printing incorrectly
Windows trying to use the Okidata ESC driver
Immediately asks for help desk # upon answering
Animal making noises in the background. Why is that even at a car dealership?
“My website isn’t getting my pictures.”
customer and employee yelling in the background
Using a hotspot to run their business
Dealer’s first sale
Does Frazer file my taxes for me?
Dealer asks to connect for something that can be explained in less time than it takes to connect.
NSFW on caller’s computer
“How do I print forms?”
Wrestling for the mouse
barking dog
I didn't make that much money!
Asks for another CSR by desk number
Talking with food in their mouth
conference call with their accountant
Needs a server swap. Verification on file.
Caller doesn’t know what the issue really is as the boss had them call
Called by the wrong name
'I didn't know Frazer had Accounting'
Smoke alarm with a dead battery
“I am a programmer, ‘this’ should be really easy.”
