Screamingor fightingin thebackgroundWork witha CID<5000customerandemployeeyelling in thebackgroundCalling anOKI anythingbut “OKIData”Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Retrievingand saving aprospect toprint formsfor a prospectCalling dealerand have topress anumber of adepartmentCallerhangs uponaccidentDealershipis husbandand wifeteamSidekicksetupbarkingdogNeeds aserver swap.Verificationon file.Asking them totalk to theiraccountant andthey are theaccountantUsing ahotspot torun theirbusinessImmediatelyasks for helpdesk # uponansweringConstantlyminimizingtask bar thatwill not staymaximized“How doI printforms?”Hour+ longcall. Youearnedthis.DoesFrazer filemy taxesfor me?Why do thesecustomer allhavebalances?(All OF deals)Calls for anissue noteven remotelyrelated towhat we doAsks foranother CSRby desknumberTalkingthrough atranslatorCall forhow tocancel asaleYou ask toconnect to themain and areconnected toa w/s“I don’thave __form.” But,they do.Caller putsyou on holdand youhave to callthem back"I thoughtFrazerupdateddaily?"'I didn'tknowFrazer hadAccounting'Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshAnimal makingnoises in thebackground.Why is that evenat a cardealership?Hasn’tupdated inmore than6 monthsconferencecall withtheiraccountantExplainingsimple interestto dealer /dealer’scustomer“Whatforms do Ineed toprint?”Windowstrying to usethe OkidataESC driver“My websiteisn’t gettingmy pictures.”NSFW oncaller’scomputerThis isCheeeeyupHaving toexplain "FreeService" onthe incomestatementI didn'tmake thatmuchmoney!Called bythe wrongnameMileageprintingincorrectlyNeeds aserver swap.No ownershipverificationon fileWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forSmokealarm witha deadbattery'I figured itout' afterpicking upAnother CSRalso workingwith the sameCID at thesame time butdifferent callerAsks foraccounting butonly needs tomake apaymentWrestlingfor themouseDealer’sfirst saleTalkingwith foodin theirmouth“I am aprogrammer,‘this’ shouldbe reallyeasy.”Caller doesn’tknow what theissue really isas the bosshad them callDesktopfilledentirelywith iconsScreamingor fightingin thebackgroundWork witha CID<5000customerandemployeeyelling in thebackgroundCalling anOKI anythingbut “OKIData”Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Retrievingand saving aprospect toprint formsfor a prospectCalling dealerand have topress anumber of adepartmentCallerhangs uponaccidentDealershipis husbandand wifeteamSidekicksetupbarkingdogNeeds aserver swap.Verificationon file.Asking them totalk to theiraccountant andthey are theaccountantUsing ahotspot torun theirbusinessImmediatelyasks for helpdesk # uponansweringConstantlyminimizingtask bar thatwill not staymaximized“How doI printforms?”Hour+ longcall. Youearnedthis.DoesFrazer filemy taxesfor me?Why do thesecustomer allhavebalances?(All OF deals)Calls for anissue noteven remotelyrelated towhat we doAsks foranother CSRby desknumberTalkingthrough atranslatorCall forhow tocancel asaleYou ask toconnect to themain and areconnected toa w/s“I don’thave __form.” But,they do.Caller putsyou on holdand youhave to callthem back"I thoughtFrazerupdateddaily?"'I didn'tknowFrazer hadAccounting'Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshAnimal makingnoises in thebackground.Why is that evenat a cardealership?Hasn’tupdated inmore than6 monthsconferencecall withtheiraccountantExplainingsimple interestto dealer /dealer’scustomer“Whatforms do Ineed toprint?”Windowstrying to usethe OkidataESC driver“My websiteisn’t gettingmy pictures.”NSFW oncaller’scomputerThis isCheeeeyupHaving toexplain "FreeService" onthe incomestatementI didn'tmake thatmuchmoney!Called bythe wrongnameMileageprintingincorrectlyNeeds aserver swap.No ownershipverificationon fileWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forSmokealarm witha deadbattery'I figured itout' afterpicking upAnother CSRalso workingwith the sameCID at thesame time butdifferent callerAsks foraccounting butonly needs tomake apaymentWrestlingfor themouseDealer’sfirst saleTalkingwith foodin theirmouth“I am aprogrammer,‘this’ shouldbe reallyeasy.”Caller doesn’tknow what theissue really isas the bosshad them callDesktopfilledentirelywith icons

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screaming or fighting in the background
  2. Work with a CID <5000
  3. customer and employee yelling in the background
  4. Calling an OKI anything but “OKI Data”
  5. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  6. Retrieving and saving a prospect to print forms for a prospect
  7. Calling dealer and have to press a number of a department
  8. Caller hangs up on accident
  9. Dealership is husband and wife team
  10. Sidekick setup
  11. barking dog
  12. Needs a server swap. Verification on file.
  13. Asking them to talk to their accountant and they are the accountant
  14. Using a hotspot to run their business
  15. Immediately asks for help desk # upon answering
  16. Constantly minimizing task bar that will not stay maximized
  17. “How do I print forms?”
  18. Hour+ long call. You earned this.
  19. Does Frazer file my taxes for me?
  20. Why do these customer all have balances? (All OF deals)
  21. Calls for an issue not even remotely related to what we do
  22. Asks for another CSR by desk number
  23. Talking through a translator
  24. Call for how to cancel a sale
  25. You ask to connect to the main and are connected to a w/s
  26. “I don’t have __ form.” But, they do.
  27. Caller puts you on hold and you have to call them back
  28. "I thought Frazer updated daily?"
  29. 'I didn't know Frazer had Accounting'
  30. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  31. Animal making noises in the background. Why is that even at a car dealership?
  32. Hasn’t updated in more than 6 months
  33. conference call with their accountant
  34. Explaining simple interest to dealer / dealer’s customer
  35. “What forms do I need to print?”
  36. Windows trying to use the Okidata ESC driver
  37. “My website isn’t getting my pictures.”
  38. NSFW on caller’s computer
  39. This is Cheeeeyup
  40. Having to explain "Free Service" on the income statement
  41. I didn't make that much money!
  42. Called by the wrong name
  43. Mileage printing incorrectly
  44. Needs a server swap. No ownership verification on file
  45. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  46. Smoke alarm with a dead battery
  47. 'I figured it out' after picking up
  48. Another CSR also working with the same CID at the same time but different caller
  49. Asks for accounting but only needs to make a payment
  50. Wrestling for the mouse
  51. Dealer’s first sale
  52. Talking with food in their mouth
  53. “I am a programmer, ‘this’ should be really easy.”
  54. Caller doesn’t know what the issue really is as the boss had them call
  55. Desktop filled entirely with icons