(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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NSFW on caller’s computer
Calling an OKI anything but “OKI Data”
Using a hotspot to run their business
Explaining simple interest to dealer / dealer’s customer
barking dog
Smoke alarm with a dead battery
"I thought Frazer updated daily?"
Caller puts you on hold and you have to call them back
'I figured it out' after picking up
Animal making noises in the background. Why is that even at a car dealership?
“My website isn’t getting my pictures.”
customer and employee yelling in the background
Another CSR also working with the same CID at the same time but different caller
Windows trying to use the Okidata ESC driver
Mileage printing incorrectly
Does Frazer file my taxes for me?
Work with a CID <5000
“I don’t have __ form.” But, they do.
Wrestling for the mouse
I didn't make that much money!
Call for how to cancel a sale
Calling dealer and have to press a number of a department
Calls for an issue not even remotely related to what we do
Hour+ long call. You earned this.
Needs a server swap. No ownership verification on file
'I didn't know Frazer had Accounting'
Dealership is husband and wife team
“How do I print forms?”
“I am a programmer, ‘this’ should be really easy.”
Constantly minimizing task bar that will not stay maximized
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Desktop filled entirely with icons
Called by the wrong name
Retrieving and saving a prospect to print forms for a prospect
Hasn’t updated in more than 6 months
Needs a server swap. Verification on file.
Talking through a translator
Talking with food in their mouth
Asks for accounting but only needs to make a payment
“What forms do I need to print?”
Asking them to talk to their accountant and they are the accountant
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Caller doesn’t know what the issue really is as the boss had them call
Having to explain "Free Service" on the income statement
Dealer’s first sale
Why do these customer all have balances? (All OF deals)
Sidekick setup
conference call with their accountant
Caller hangs up on accident
Screaming or fighting in the background
This is Cheeeeyup
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Asks for another CSR by desk number
You ask to connect to the main and are connected to a w/s