(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dealer’s first sale
“I am a programmer, ‘this’ should be really easy.”
You ask to connect to the main and are connected to a w/s
Constantly minimizing task bar that will not stay maximized
'I didn't know Frazer had Accounting'
Desktop filled entirely with icons
Hour+ long call. You earned this.
Talking through a translator
Animal making noises in the background. Why is that even at a car dealership?
Caller puts you on hold and you have to call them back
“What forms do I need to print?”
Dealer asks to connect for something that can be explained in less time than it takes to connect.
conference call with their accountant
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
“I don’t have __ form.” But, they do.
Called by the wrong name
Having to explain "Free Service" on the income statement
Mileage printing incorrectly
customer and employee yelling in the background
“My website isn’t getting my pictures.”
Asks for another CSR by desk number
Wrestling for the mouse
Calling dealer and have to press a number of a department
“How do I print forms?”
NSFW on caller’s computer
Using a hotspot to run their business
Caller doesn’t know what the issue really is as the boss had them call
This is Cheeeeyup
Hasn’t updated in more than 6 months
"I thought Frazer updated daily?"
Work with a CID <5000
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Talking with food in their mouth
'I figured it out' after picking up
Dealership is husband and wife team
Immediately asks for help desk # upon answering
Caller hangs up on accident
barking dog
Explaining simple interest to dealer / dealer’s customer
Call for how to cancel a sale
Retrieving and saving a prospect to print forms for a prospect
Needs a server swap. No ownership verification on file
Screaming or fighting in the background
Another CSR also working with the same CID at the same time but different caller
Does Frazer file my taxes for me?
Why do these customer all have balances? (All OF deals)
Asks for accounting but only needs to make a payment
Needs a server swap. Verification on file.
Calling an OKI anything but “OKI Data”
Asking them to talk to their accountant and they are the accountant
Sidekick setup
I didn't make that much money!
Smoke alarm with a dead battery
Calls for an issue not even remotely related to what we do
