Screamingor fightingin thebackgroundMileageprintingincorrectlyNeeds aserver swap.No ownershipverificationon fileconferencecall withtheiraccountant“I don’thave __form.” But,they do.Asking them totalk to theiraccountant andthey are theaccountantCalls for anissue noteven remotelyrelated towhat we doRetrievingand saving aprospect toprint formsfor a prospectAsks foraccounting butonly needs tomake apaymentHour+ longcall. Youearnedthis.Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forWork witha CID<5000Calling dealerand have topress anumber of adepartmentSidekicksetup'I didn'tknowFrazer hadAccounting'Hasn’tupdated inmore than6 monthsNeeds aserver swap.Verificationon file.Called bythe wrongnameCaller putsyou on holdand youhave to callthem backImmediatelyasks for helpdesk # uponansweringDoesFrazer filemy taxesfor me?Caller doesn’tknow what theissue really isas the bosshad them callUsing ahotspot torun theirbusinessDealer’sfirst saleAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCallerhangs uponaccidentWindowstrying to usethe OkidataESC driverSmokealarm witha deadbatteryExplainingsimple interestto dealer /dealer’scustomerI didn'tmake thatmuchmoney!“Whatforms do Ineed toprint?”Animal makingnoises in thebackground.Why is that evenat a cardealership?Dealershipis husbandand wifeteamWrestlingfor themousecustomerandemployeeyelling in thebackgroundAsks foranother CSRby desknumberNSFW oncaller’scomputerConstantlyminimizingtask bar thatwill not staymaximizedDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Desktopfilledentirelywith iconsbarkingdog"I thoughtFrazerupdateddaily?"Calling anOKI anythingbut “OKIData”Why do thesecustomer allhavebalances?(All OF deals)Talkingthrough atranslatorTalkingwith foodin theirmouth“I am aprogrammer,‘this’ shouldbe reallyeasy.”You ask toconnect to themain and areconnected toa w/sCall forhow tocancel asaleAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefresh'I figured itout' afterpicking up“How doI printforms?”“My websiteisn’t gettingmy pictures.”This isCheeeeyupHaving toexplain "FreeService" onthe incomestatementScreamingor fightingin thebackgroundMileageprintingincorrectlyNeeds aserver swap.No ownershipverificationon fileconferencecall withtheiraccountant“I don’thave __form.” But,they do.Asking them totalk to theiraccountant andthey are theaccountantCalls for anissue noteven remotelyrelated towhat we doRetrievingand saving aprospect toprint formsfor a prospectAsks foraccounting butonly needs tomake apaymentHour+ longcall. Youearnedthis.Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forWork witha CID<5000Calling dealerand have topress anumber of adepartmentSidekicksetup'I didn'tknowFrazer hadAccounting'Hasn’tupdated inmore than6 monthsNeeds aserver swap.Verificationon file.Called bythe wrongnameCaller putsyou on holdand youhave to callthem backImmediatelyasks for helpdesk # uponansweringDoesFrazer filemy taxesfor me?Caller doesn’tknow what theissue really isas the bosshad them callUsing ahotspot torun theirbusinessDealer’sfirst saleAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCallerhangs uponaccidentWindowstrying to usethe OkidataESC driverSmokealarm witha deadbatteryExplainingsimple interestto dealer /dealer’scustomerI didn'tmake thatmuchmoney!“Whatforms do Ineed toprint?”Animal makingnoises in thebackground.Why is that evenat a cardealership?Dealershipis husbandand wifeteamWrestlingfor themousecustomerandemployeeyelling in thebackgroundAsks foranother CSRby desknumberNSFW oncaller’scomputerConstantlyminimizingtask bar thatwill not staymaximizedDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Desktopfilledentirelywith iconsbarkingdog"I thoughtFrazerupdateddaily?"Calling anOKI anythingbut “OKIData”Why do thesecustomer allhavebalances?(All OF deals)Talkingthrough atranslatorTalkingwith foodin theirmouth“I am aprogrammer,‘this’ shouldbe reallyeasy.”You ask toconnect to themain and areconnected toa w/sCall forhow tocancel asaleAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefresh'I figured itout' afterpicking up“How doI printforms?”“My websiteisn’t gettingmy pictures.”This isCheeeeyupHaving toexplain "FreeService" onthe incomestatement

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screaming or fighting in the background
  2. Mileage printing incorrectly
  3. Needs a server swap. No ownership verification on file
  4. conference call with their accountant
  5. “I don’t have __ form.” But, they do.
  6. Asking them to talk to their accountant and they are the accountant
  7. Calls for an issue not even remotely related to what we do
  8. Retrieving and saving a prospect to print forms for a prospect
  9. Asks for accounting but only needs to make a payment
  10. Hour+ long call. You earned this.
  11. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  12. Work with a CID <5000
  13. Calling dealer and have to press a number of a department
  14. Sidekick setup
  15. 'I didn't know Frazer had Accounting'
  16. Hasn’t updated in more than 6 months
  17. Needs a server swap. Verification on file.
  18. Called by the wrong name
  19. Caller puts you on hold and you have to call them back
  20. Immediately asks for help desk # upon answering
  21. Does Frazer file my taxes for me?
  22. Caller doesn’t know what the issue really is as the boss had them call
  23. Using a hotspot to run their business
  24. Dealer’s first sale
  25. Another CSR also working with the same CID at the same time but different caller
  26. Caller hangs up on accident
  27. Windows trying to use the Okidata ESC driver
  28. Smoke alarm with a dead battery
  29. Explaining simple interest to dealer / dealer’s customer
  30. I didn't make that much money!
  31. “What forms do I need to print?”
  32. Animal making noises in the background. Why is that even at a car dealership?
  33. Dealership is husband and wife team
  34. Wrestling for the mouse
  35. customer and employee yelling in the background
  36. Asks for another CSR by desk number
  37. NSFW on caller’s computer
  38. Constantly minimizing task bar that will not stay maximized
  39. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  40. Desktop filled entirely with icons
  41. barking dog
  42. "I thought Frazer updated daily?"
  43. Calling an OKI anything but “OKI Data”
  44. Why do these customer all have balances? (All OF deals)
  45. Talking through a translator
  46. Talking with food in their mouth
  47. “I am a programmer, ‘this’ should be really easy.”
  48. You ask to connect to the main and are connected to a w/s
  49. Call for how to cancel a sale
  50. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  51. 'I figured it out' after picking up
  52. “How do I print forms?”
  53. “My website isn’t getting my pictures.”
  54. This is Cheeeeyup
  55. Having to explain "Free Service" on the income statement