Calls for anissue noteven remotelyrelated towhat we doNeeds aserver swap.No ownershipverificationon fileSmokealarm witha deadbatteryNeeds aserver swap.Verificationon file.This isCheeeeyupCaller doesn’tknow what theissue really isas the bosshad them callCalling anOKI anythingbut “OKIData”Talkingthrough atranslator'I figured itout' afterpicking up“I don’thave __form.” But,they do."I thoughtFrazerupdateddaily?"Retrievingand saving aprospect toprint formsfor a prospectWhy do thesecustomer allhavebalances?(All OF deals)Having toexplain "FreeService" onthe incomestatementConstantlyminimizingtask bar thatwill not staymaximizedWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=for'I didn'tknowFrazer hadAccounting'Wrestlingfor themouseWindowstrying to usethe OkidataESC driverHour+ longcall. Youearnedthis.Calling dealerand have topress anumber of adepartmentAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCalled bythe wrongnamebarkingdogDealer’sfirst sale“Whatforms do Ineed toprint?”Call forhow tocancel asaleDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.customerandemployeeyelling in thebackground“I am aprogrammer,‘this’ shouldbe reallyeasy.”Using ahotspot torun theirbusinessCallerhangs uponaccident“How doI printforms?”Talkingwith foodin theirmouthCaller putsyou on holdand youhave to callthem backconferencecall withtheiraccountantMileageprintingincorrectlyHasn’tupdated inmore than6 monthsDesktopfilledentirelywith iconsSidekicksetup“My websiteisn’t gettingmy pictures.”Animal makingnoises in thebackground.Why is that evenat a cardealership?Asks foranother CSRby desknumberAsking them totalk to theiraccountant andthey are theaccountantImmediatelyasks for helpdesk # uponansweringWork witha CID<5000You ask toconnect to themain and areconnected toa w/sDoesFrazer filemy taxesfor me?Explainingsimple interestto dealer /dealer’scustomerNSFW oncaller’scomputerI didn'tmake thatmuchmoney!Dealershipis husbandand wifeteamAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshAsks foraccounting butonly needs tomake apaymentScreamingor fightingin thebackgroundCalls for anissue noteven remotelyrelated towhat we doNeeds aserver swap.No ownershipverificationon fileSmokealarm witha deadbatteryNeeds aserver swap.Verificationon file.This isCheeeeyupCaller doesn’tknow what theissue really isas the bosshad them callCalling anOKI anythingbut “OKIData”Talkingthrough atranslator'I figured itout' afterpicking up“I don’thave __form.” But,they do."I thoughtFrazerupdateddaily?"Retrievingand saving aprospect toprint formsfor a prospectWhy do thesecustomer allhavebalances?(All OF deals)Having toexplain "FreeService" onthe incomestatementConstantlyminimizingtask bar thatwill not staymaximizedWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=for'I didn'tknowFrazer hadAccounting'Wrestlingfor themouseWindowstrying to usethe OkidataESC driverHour+ longcall. Youearnedthis.Calling dealerand have topress anumber of adepartmentAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCalled bythe wrongnamebarkingdogDealer’sfirst sale“Whatforms do Ineed toprint?”Call forhow tocancel asaleDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.customerandemployeeyelling in thebackground“I am aprogrammer,‘this’ shouldbe reallyeasy.”Using ahotspot torun theirbusinessCallerhangs uponaccident“How doI printforms?”Talkingwith foodin theirmouthCaller putsyou on holdand youhave to callthem backconferencecall withtheiraccountantMileageprintingincorrectlyHasn’tupdated inmore than6 monthsDesktopfilledentirelywith iconsSidekicksetup“My websiteisn’t gettingmy pictures.”Animal makingnoises in thebackground.Why is that evenat a cardealership?Asks foranother CSRby desknumberAsking them totalk to theiraccountant andthey are theaccountantImmediatelyasks for helpdesk # uponansweringWork witha CID<5000You ask toconnect to themain and areconnected toa w/sDoesFrazer filemy taxesfor me?Explainingsimple interestto dealer /dealer’scustomerNSFW oncaller’scomputerI didn'tmake thatmuchmoney!Dealershipis husbandand wifeteamAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshAsks foraccounting butonly needs tomake apaymentScreamingor fightingin thebackground

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls for an issue not even remotely related to what we do
  2. Needs a server swap. No ownership verification on file
  3. Smoke alarm with a dead battery
  4. Needs a server swap. Verification on file.
  5. This is Cheeeeyup
  6. Caller doesn’t know what the issue really is as the boss had them call
  7. Calling an OKI anything but “OKI Data”
  8. Talking through a translator
  9. 'I figured it out' after picking up
  10. “I don’t have __ form.” But, they do.
  11. "I thought Frazer updated daily?"
  12. Retrieving and saving a prospect to print forms for a prospect
  13. Why do these customer all have balances? (All OF deals)
  14. Having to explain "Free Service" on the income statement
  15. Constantly minimizing task bar that will not stay maximized
  16. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  17. 'I didn't know Frazer had Accounting'
  18. Wrestling for the mouse
  19. Windows trying to use the Okidata ESC driver
  20. Hour+ long call. You earned this.
  21. Calling dealer and have to press a number of a department
  22. Another CSR also working with the same CID at the same time but different caller
  23. Called by the wrong name
  24. barking dog
  25. Dealer’s first sale
  26. “What forms do I need to print?”
  27. Call for how to cancel a sale
  28. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  29. customer and employee yelling in the background
  30. “I am a programmer, ‘this’ should be really easy.”
  31. Using a hotspot to run their business
  32. Caller hangs up on accident
  33. “How do I print forms?”
  34. Talking with food in their mouth
  35. Caller puts you on hold and you have to call them back
  36. conference call with their accountant
  37. Mileage printing incorrectly
  38. Hasn’t updated in more than 6 months
  39. Desktop filled entirely with icons
  40. Sidekick setup
  41. “My website isn’t getting my pictures.”
  42. Animal making noises in the background. Why is that even at a car dealership?
  43. Asks for another CSR by desk number
  44. Asking them to talk to their accountant and they are the accountant
  45. Immediately asks for help desk # upon answering
  46. Work with a CID <5000
  47. You ask to connect to the main and are connected to a w/s
  48. Does Frazer file my taxes for me?
  49. Explaining simple interest to dealer / dealer’s customer
  50. NSFW on caller’s computer
  51. I didn't make that much money!
  52. Dealership is husband and wife team
  53. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  54. Asks for accounting but only needs to make a payment
  55. Screaming or fighting in the background