barkingdogWindowstrying to usethe OkidataESC driverCallerhangs uponaccidentI didn'tmake thatmuchmoney!SidekicksetupAsking them totalk to theiraccountant andthey are theaccountantHour+ longcall. Youearnedthis.Call forhow tocancel asale'I figured itout' afterpicking up"I thoughtFrazerupdateddaily?"Wrestlingfor themouseCaller putsyou on holdand youhave to callthem backConstantlyminimizingtask bar thatwill not staymaximizedCalling anOKI anythingbut “OKIData”Immediatelyasks for helpdesk # uponansweringScreamingor fightingin thebackgroundExplainingsimple interestto dealer /dealer’scustomerWhy do thesecustomer allhavebalances?(All OF deals)You ask toconnect to themain and areconnected toa w/sNeeds aserver swap.Verificationon file.Talkingwith foodin theirmouthAsks foraccounting butonly needs tomake apaymentMileageprintingincorrectlyAnimal makingnoises in thebackground.Why is that evenat a cardealership?Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forWork witha CID<5000'I didn'tknowFrazer hadAccounting'Desktopfilledentirelywith icons“I am aprogrammer,‘this’ shouldbe reallyeasy.”Having toexplain "FreeService" onthe incomestatement“How doI printforms?”Smokealarm witha deadbattery“My websiteisn’t gettingmy pictures.”Talkingthrough atranslatorAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshDealer’sfirst saleNSFW oncaller’scomputerRetrievingand saving aprospect toprint formsfor a prospectAnother CSRalso workingwith the sameCID at thesame time butdifferent callerThis isCheeeeyupHasn’tupdated inmore than6 monthsCalled bythe wrongnameCalls for anissue noteven remotelyrelated towhat we doAsks foranother CSRby desknumberDoesFrazer filemy taxesfor me?conferencecall withtheiraccountantCalling dealerand have topress anumber of adepartmentCaller doesn’tknow what theissue really isas the bosshad them callUsing ahotspot torun theirbusinessDealershipis husbandand wifeteam“I don’thave __form.” But,they do.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Needs aserver swap.No ownershipverificationon file“Whatforms do Ineed toprint?”customerandemployeeyelling in thebackgroundbarkingdogWindowstrying to usethe OkidataESC driverCallerhangs uponaccidentI didn'tmake thatmuchmoney!SidekicksetupAsking them totalk to theiraccountant andthey are theaccountantHour+ longcall. Youearnedthis.Call forhow tocancel asale'I figured itout' afterpicking up"I thoughtFrazerupdateddaily?"Wrestlingfor themouseCaller putsyou on holdand youhave to callthem backConstantlyminimizingtask bar thatwill not staymaximizedCalling anOKI anythingbut “OKIData”Immediatelyasks for helpdesk # uponansweringScreamingor fightingin thebackgroundExplainingsimple interestto dealer /dealer’scustomerWhy do thesecustomer allhavebalances?(All OF deals)You ask toconnect to themain and areconnected toa w/sNeeds aserver swap.Verificationon file.Talkingwith foodin theirmouthAsks foraccounting butonly needs tomake apaymentMileageprintingincorrectlyAnimal makingnoises in thebackground.Why is that evenat a cardealership?Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forWork witha CID<5000'I didn'tknowFrazer hadAccounting'Desktopfilledentirelywith icons“I am aprogrammer,‘this’ shouldbe reallyeasy.”Having toexplain "FreeService" onthe incomestatement“How doI printforms?”Smokealarm witha deadbattery“My websiteisn’t gettingmy pictures.”Talkingthrough atranslatorAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshDealer’sfirst saleNSFW oncaller’scomputerRetrievingand saving aprospect toprint formsfor a prospectAnother CSRalso workingwith the sameCID at thesame time butdifferent callerThis isCheeeeyupHasn’tupdated inmore than6 monthsCalled bythe wrongnameCalls for anissue noteven remotelyrelated towhat we doAsks foranother CSRby desknumberDoesFrazer filemy taxesfor me?conferencecall withtheiraccountantCalling dealerand have topress anumber of adepartmentCaller doesn’tknow what theissue really isas the bosshad them callUsing ahotspot torun theirbusinessDealershipis husbandand wifeteam“I don’thave __form.” But,they do.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Needs aserver swap.No ownershipverificationon file“Whatforms do Ineed toprint?”customerandemployeeyelling in thebackground

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. barking dog
  2. Windows trying to use the Okidata ESC driver
  3. Caller hangs up on accident
  4. I didn't make that much money!
  5. Sidekick setup
  6. Asking them to talk to their accountant and they are the accountant
  7. Hour+ long call. You earned this.
  8. Call for how to cancel a sale
  9. 'I figured it out' after picking up
  10. "I thought Frazer updated daily?"
  11. Wrestling for the mouse
  12. Caller puts you on hold and you have to call them back
  13. Constantly minimizing task bar that will not stay maximized
  14. Calling an OKI anything but “OKI Data”
  15. Immediately asks for help desk # upon answering
  16. Screaming or fighting in the background
  17. Explaining simple interest to dealer / dealer’s customer
  18. Why do these customer all have balances? (All OF deals)
  19. You ask to connect to the main and are connected to a w/s
  20. Needs a server swap. Verification on file.
  21. Talking with food in their mouth
  22. Asks for accounting but only needs to make a payment
  23. Mileage printing incorrectly
  24. Animal making noises in the background. Why is that even at a car dealership?
  25. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  26. Work with a CID <5000
  27. 'I didn't know Frazer had Accounting'
  28. Desktop filled entirely with icons
  29. “I am a programmer, ‘this’ should be really easy.”
  30. Having to explain "Free Service" on the income statement
  31. “How do I print forms?”
  32. Smoke alarm with a dead battery
  33. “My website isn’t getting my pictures.”
  34. Talking through a translator
  35. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  36. Dealer’s first sale
  37. NSFW on caller’s computer
  38. Retrieving and saving a prospect to print forms for a prospect
  39. Another CSR also working with the same CID at the same time but different caller
  40. This is Cheeeeyup
  41. Hasn’t updated in more than 6 months
  42. Called by the wrong name
  43. Calls for an issue not even remotely related to what we do
  44. Asks for another CSR by desk number
  45. Does Frazer file my taxes for me?
  46. conference call with their accountant
  47. Calling dealer and have to press a number of a department
  48. Caller doesn’t know what the issue really is as the boss had them call
  49. Using a hotspot to run their business
  50. Dealership is husband and wife team
  51. “I don’t have __ form.” But, they do.
  52. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  53. Needs a server swap. No ownership verification on file
  54. “What forms do I need to print?”
  55. customer and employee yelling in the background