(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
Constantly minimizing task bar that will not stay maximized
Talking with food in their mouth
Calling an OKI anything but “OKI Data”
Smoke alarm with a dead battery
Talking through a translator
Dealership is husband and wife team
Hasn’t updated in more than 6 months
Screaming or fighting in the background
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
You ask to connect to the main and are connected to a w/s
Needs a server swap. Verification on file.
conference call with their accountant
Sidekick setup
Dealer’s first sale
Does Frazer file my taxes for me?
“My website isn’t getting my pictures.”
Mileage printing incorrectly
“I don’t have __ form.” But, they do.
Desktop filled entirely with icons
'I didn't know Frazer had Accounting'
Hour+ long call. You earned this.
Asking them to talk to their accountant and they are the accountant
Asks for accounting but only needs to make a payment
Caller puts you on hold and you have to call them back
"I thought Frazer updated daily?"
Explaining simple interest to dealer / dealer’s customer
Caller hangs up on accident
Calls for an issue not even remotely related to what we do
Animal making noises in the background. Why is that even at a car dealership?
I didn't make that much money!
Asks for another CSR by desk number
This is Cheeeeyup
Retrieving and saving a prospect to print forms for a prospect
NSFW on caller’s computer
Needs a server swap. No ownership verification on file
“How do I print forms?”
Why do these customer all have balances? (All OF deals)
Having to explain "Free Service" on the income statement
Called by the wrong name
“What forms do I need to print?”
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Using a hotspot to run their business
barking dog
Caller doesn’t know what the issue really is as the boss had them call
“I am a programmer, ‘this’ should be really easy.”
Windows trying to use the Okidata ESC driver
customer and employee yelling in the background
Call for how to cancel a sale
Another CSR also working with the same CID at the same time but different caller
'I figured it out' after picking up
Wrestling for the mouse
Work with a CID <5000
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Calling dealer and have to press a number of a department
