(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hasn’t updated in more than 6 months
“How do I print forms?”
barking dog
Caller doesn’t know what the issue really is as the boss had them call
Retrieving and saving a prospect to print forms for a prospect
“I don’t have __ form.” But, they do.
Mileage printing incorrectly
'I figured it out' after picking up
“I am a programmer, ‘this’ should be really easy.”
Using a hotspot to run their business
Wrestling for the mouse
Sidekick setup
Windows trying to use the Okidata ESC driver
Needs a server swap. Verification on file.
Talking through a translator
customer and employee yelling in the background
Explaining simple interest to dealer / dealer’s customer
“My website isn’t getting my pictures.”
This is Cheeeeyup
Animal making noises in the background. Why is that even at a car dealership?
Asks for accounting but only needs to make a payment
Talking with food in their mouth
Calling an OKI anything but “OKI Data”
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Call for how to cancel a sale
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Hour+ long call. You earned this.
'I didn't know Frazer had Accounting'
Called by the wrong name
Asks for another CSR by desk number
Screaming or fighting in the background
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Calls for an issue not even remotely related to what we do
“What forms do I need to print?”
You ask to connect to the main and are connected to a w/s
Caller hangs up on accident
Constantly minimizing task bar that will not stay maximized
NSFW on caller’s computer
Asking them to talk to their accountant and they are the accountant
Smoke alarm with a dead battery
Another CSR also working with the same CID at the same time but different caller
Dealer’s first sale
Caller puts you on hold and you have to call them back
"I thought Frazer updated daily?"
Does Frazer file my taxes for me?
Having to explain "Free Service" on the income statement
Why do these customer all have balances? (All OF deals)
I didn't make that much money!
conference call with their accountant
Immediately asks for help desk # upon answering
Calling dealer and have to press a number of a department
Desktop filled entirely with icons
Work with a CID <5000
Needs a server swap. No ownership verification on file
