Windowstrying to usethe OkidataESC driverWork witha CID<5000Using ahotspot torun theirbusinessRetrievingand saving aprospect toprint formsfor a prospectNSFW oncaller’scomputerYou ask toconnect to themain and areconnected toa w/sDesktopfilledentirelywith iconsCalling anOKI anythingbut “OKIData”“I am aprogrammer,‘this’ shouldbe reallyeasy.”“I don’thave __form.” But,they do.Constantlyminimizingtask bar thatwill not staymaximizedWrestlingfor themouseWhy do thesecustomer allhavebalances?(All OF deals)Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forDoesFrazer filemy taxesfor me?Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshNeeds aserver swap.Verificationon file.Dealer’sfirst saleconferencecall withtheiraccountantcustomerandemployeeyelling in thebackground“My websiteisn’t gettingmy pictures.”Call forhow tocancel asaleSmokealarm witha deadbatteryCalls for anissue noteven remotelyrelated towhat we doThis isCheeeeyupCalling dealerand have topress anumber of adepartment'I figured itout' afterpicking upSidekicksetupbarkingdogHour+ longcall. Youearnedthis.“Whatforms do Ineed toprint?”Having toexplain "FreeService" onthe incomestatementCaller doesn’tknow what theissue really isas the bosshad them call"I thoughtFrazerupdateddaily?"Talkingthrough atranslatorCalled bythe wrongnameDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.MileageprintingincorrectlyNeeds aserver swap.No ownershipverificationon file“How doI printforms?”I didn'tmake thatmuchmoney!Animal makingnoises in thebackground.Why is that evenat a cardealership?Asking them totalk to theiraccountant andthey are theaccountantDealershipis husbandand wifeteam'I didn'tknowFrazer hadAccounting'Talkingwith foodin theirmouthAsks foraccounting butonly needs tomake apaymentScreamingor fightingin thebackgroundAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCaller putsyou on holdand youhave to callthem backCallerhangs uponaccidentHasn’tupdated inmore than6 monthsImmediatelyasks for helpdesk # uponansweringExplainingsimple interestto dealer /dealer’scustomerAsks foranother CSRby desknumberWindowstrying to usethe OkidataESC driverWork witha CID<5000Using ahotspot torun theirbusinessRetrievingand saving aprospect toprint formsfor a prospectNSFW oncaller’scomputerYou ask toconnect to themain and areconnected toa w/sDesktopfilledentirelywith iconsCalling anOKI anythingbut “OKIData”“I am aprogrammer,‘this’ shouldbe reallyeasy.”“I don’thave __form.” But,they do.Constantlyminimizingtask bar thatwill not staymaximizedWrestlingfor themouseWhy do thesecustomer allhavebalances?(All OF deals)Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forDoesFrazer filemy taxesfor me?Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshNeeds aserver swap.Verificationon file.Dealer’sfirst saleconferencecall withtheiraccountantcustomerandemployeeyelling in thebackground“My websiteisn’t gettingmy pictures.”Call forhow tocancel asaleSmokealarm witha deadbatteryCalls for anissue noteven remotelyrelated towhat we doThis isCheeeeyupCalling dealerand have topress anumber of adepartment'I figured itout' afterpicking upSidekicksetupbarkingdogHour+ longcall. Youearnedthis.“Whatforms do Ineed toprint?”Having toexplain "FreeService" onthe incomestatementCaller doesn’tknow what theissue really isas the bosshad them call"I thoughtFrazerupdateddaily?"Talkingthrough atranslatorCalled bythe wrongnameDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.MileageprintingincorrectlyNeeds aserver swap.No ownershipverificationon file“How doI printforms?”I didn'tmake thatmuchmoney!Animal makingnoises in thebackground.Why is that evenat a cardealership?Asking them totalk to theiraccountant andthey are theaccountantDealershipis husbandand wifeteam'I didn'tknowFrazer hadAccounting'Talkingwith foodin theirmouthAsks foraccounting butonly needs tomake apaymentScreamingor fightingin thebackgroundAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCaller putsyou on holdand youhave to callthem backCallerhangs uponaccidentHasn’tupdated inmore than6 monthsImmediatelyasks for helpdesk # uponansweringExplainingsimple interestto dealer /dealer’scustomerAsks foranother CSRby desknumber

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Windows trying to use the Okidata ESC driver
  2. Work with a CID <5000
  3. Using a hotspot to run their business
  4. Retrieving and saving a prospect to print forms for a prospect
  5. NSFW on caller’s computer
  6. You ask to connect to the main and are connected to a w/s
  7. Desktop filled entirely with icons
  8. Calling an OKI anything but “OKI Data”
  9. “I am a programmer, ‘this’ should be really easy.”
  10. “I don’t have __ form.” But, they do.
  11. Constantly minimizing task bar that will not stay maximized
  12. Wrestling for the mouse
  13. Why do these customer all have balances? (All OF deals)
  14. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  15. Does Frazer file my taxes for me?
  16. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  17. Needs a server swap. Verification on file.
  18. Dealer’s first sale
  19. conference call with their accountant
  20. customer and employee yelling in the background
  21. “My website isn’t getting my pictures.”
  22. Call for how to cancel a sale
  23. Smoke alarm with a dead battery
  24. Calls for an issue not even remotely related to what we do
  25. This is Cheeeeyup
  26. Calling dealer and have to press a number of a department
  27. 'I figured it out' after picking up
  28. Sidekick setup
  29. barking dog
  30. Hour+ long call. You earned this.
  31. “What forms do I need to print?”
  32. Having to explain "Free Service" on the income statement
  33. Caller doesn’t know what the issue really is as the boss had them call
  34. "I thought Frazer updated daily?"
  35. Talking through a translator
  36. Called by the wrong name
  37. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  38. Mileage printing incorrectly
  39. Needs a server swap. No ownership verification on file
  40. “How do I print forms?”
  41. I didn't make that much money!
  42. Animal making noises in the background. Why is that even at a car dealership?
  43. Asking them to talk to their accountant and they are the accountant
  44. Dealership is husband and wife team
  45. 'I didn't know Frazer had Accounting'
  46. Talking with food in their mouth
  47. Asks for accounting but only needs to make a payment
  48. Screaming or fighting in the background
  49. Another CSR also working with the same CID at the same time but different caller
  50. Caller puts you on hold and you have to call them back
  51. Caller hangs up on accident
  52. Hasn’t updated in more than 6 months
  53. Immediately asks for help desk # upon answering
  54. Explaining simple interest to dealer / dealer’s customer
  55. Asks for another CSR by desk number