(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Screaming or fighting in the background
Mileage printing incorrectly
Needs a server swap. No ownership verification on file
conference call with their accountant
“I don’t have __ form.” But, they do.
Asking them to talk to their accountant and they are the accountant
Calls for an issue not even remotely related to what we do
Retrieving and saving a prospect to print forms for a prospect
Asks for accounting but only needs to make a payment
Hour+ long call. You earned this.
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Work with a CID <5000
Calling dealer and have to press a number of a department
Sidekick setup
'I didn't know Frazer had Accounting'
Hasn’t updated in more than 6 months
Needs a server swap. Verification on file.
Called by the wrong name
Caller puts you on hold and you have to call them back
Immediately asks for help desk # upon answering
Does Frazer file my taxes for me?
Caller doesn’t know what the issue really is as the boss had them call
Using a hotspot to run their business
Dealer’s first sale
Another CSR also working with the same CID at the same time but different caller
Caller hangs up on accident
Windows trying to use the Okidata ESC driver
Smoke alarm with a dead battery
Explaining simple interest to dealer / dealer’s customer
I didn't make that much money!
“What forms do I need to print?”
Animal making noises in the background. Why is that even at a car dealership?
Dealership is husband and wife team
Wrestling for the mouse
customer and employee yelling in the background
Asks for another CSR by desk number
NSFW on caller’s computer
Constantly minimizing task bar that will not stay maximized
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Desktop filled entirely with icons
barking dog
"I thought Frazer updated daily?"
Calling an OKI anything but “OKI Data”
Why do these customer all have balances? (All OF deals)
Talking through a translator
Talking with food in their mouth
“I am a programmer, ‘this’ should be really easy.”
You ask to connect to the main and are connected to a w/s
Call for how to cancel a sale
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
'I figured it out' after picking up
“How do I print forms?”
“My website isn’t getting my pictures.”
This is Cheeeeyup
Having to explain "Free Service" on the income statement