barkingdogWork witha CID<5000Calls for anissue noteven remotelyrelated towhat we doDealershipis husbandand wifeteamCaller doesn’tknow what theissue really isas the bosshad them callHour+ longcall. Youearnedthis.“How doI printforms?”Constantlyminimizingtask bar thatwill not staymaximizedWhy do thesecustomer allhavebalances?(All OF deals)NSFW oncaller’scomputerAsking them totalk to theiraccountant andthey are theaccountantAnimal makingnoises in thebackground.Why is that evenat a cardealership?SidekicksetupAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshCall forhow tocancel asaleScreamingor fightingin thebackgroundCalled bythe wrongnameTalkingwith foodin theirmouthconferencecall withtheiraccountantMileageprintingincorrectly'I didn'tknowFrazer hadAccounting'Talkingthrough atranslator“I don’thave __form.” But,they do.Dealer’sfirst saleCalling dealerand have topress anumber of adepartmentHaving toexplain "FreeService" onthe incomestatementWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forNeeds aserver swap.No ownershipverificationon file“Whatforms do Ineed toprint?”I didn'tmake thatmuchmoney!Callerhangs uponaccidentCalling anOKI anythingbut “OKIData”Explainingsimple interestto dealer /dealer’scustomerImmediatelyasks for helpdesk # uponansweringWrestlingfor themouseDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.'I figured itout' afterpicking upNeeds aserver swap.Verificationon file.Hasn’tupdated inmore than6 monthsYou ask toconnect to themain and areconnected toa w/sUsing ahotspot torun theirbusinessSmokealarm witha deadbatteryDesktopfilledentirelywith iconscustomerandemployeeyelling in thebackgroundAsks foraccounting butonly needs tomake apayment“I am aprogrammer,‘this’ shouldbe reallyeasy.”DoesFrazer filemy taxesfor me?Asks foranother CSRby desknumberWindowstrying to usethe OkidataESC driver“My websiteisn’t gettingmy pictures.”"I thoughtFrazerupdateddaily?"Another CSRalso workingwith the sameCID at thesame time butdifferent callerThis isCheeeeyupRetrievingand saving aprospect toprint formsfor a prospectCaller putsyou on holdand youhave to callthem backbarkingdogWork witha CID<5000Calls for anissue noteven remotelyrelated towhat we doDealershipis husbandand wifeteamCaller doesn’tknow what theissue really isas the bosshad them callHour+ longcall. Youearnedthis.“How doI printforms?”Constantlyminimizingtask bar thatwill not staymaximizedWhy do thesecustomer allhavebalances?(All OF deals)NSFW oncaller’scomputerAsking them totalk to theiraccountant andthey are theaccountantAnimal makingnoises in thebackground.Why is that evenat a cardealership?SidekicksetupAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshCall forhow tocancel asaleScreamingor fightingin thebackgroundCalled bythe wrongnameTalkingwith foodin theirmouthconferencecall withtheiraccountantMileageprintingincorrectly'I didn'tknowFrazer hadAccounting'Talkingthrough atranslator“I don’thave __form.” But,they do.Dealer’sfirst saleCalling dealerand have topress anumber of adepartmentHaving toexplain "FreeService" onthe incomestatementWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forNeeds aserver swap.No ownershipverificationon file“Whatforms do Ineed toprint?”I didn'tmake thatmuchmoney!Callerhangs uponaccidentCalling anOKI anythingbut “OKIData”Explainingsimple interestto dealer /dealer’scustomerImmediatelyasks for helpdesk # uponansweringWrestlingfor themouseDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.'I figured itout' afterpicking upNeeds aserver swap.Verificationon file.Hasn’tupdated inmore than6 monthsYou ask toconnect to themain and areconnected toa w/sUsing ahotspot torun theirbusinessSmokealarm witha deadbatteryDesktopfilledentirelywith iconscustomerandemployeeyelling in thebackgroundAsks foraccounting butonly needs tomake apayment“I am aprogrammer,‘this’ shouldbe reallyeasy.”DoesFrazer filemy taxesfor me?Asks foranother CSRby desknumberWindowstrying to usethe OkidataESC driver“My websiteisn’t gettingmy pictures.”"I thoughtFrazerupdateddaily?"Another CSRalso workingwith the sameCID at thesame time butdifferent callerThis isCheeeeyupRetrievingand saving aprospect toprint formsfor a prospectCaller putsyou on holdand youhave to callthem back

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. barking dog
  2. Work with a CID <5000
  3. Calls for an issue not even remotely related to what we do
  4. Dealership is husband and wife team
  5. Caller doesn’t know what the issue really is as the boss had them call
  6. Hour+ long call. You earned this.
  7. “How do I print forms?”
  8. Constantly minimizing task bar that will not stay maximized
  9. Why do these customer all have balances? (All OF deals)
  10. NSFW on caller’s computer
  11. Asking them to talk to their accountant and they are the accountant
  12. Animal making noises in the background. Why is that even at a car dealership?
  13. Sidekick setup
  14. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  15. Call for how to cancel a sale
  16. Screaming or fighting in the background
  17. Called by the wrong name
  18. Talking with food in their mouth
  19. conference call with their accountant
  20. Mileage printing incorrectly
  21. 'I didn't know Frazer had Accounting'
  22. Talking through a translator
  23. “I don’t have __ form.” But, they do.
  24. Dealer’s first sale
  25. Calling dealer and have to press a number of a department
  26. Having to explain "Free Service" on the income statement
  27. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  28. Needs a server swap. No ownership verification on file
  29. “What forms do I need to print?”
  30. I didn't make that much money!
  31. Caller hangs up on accident
  32. Calling an OKI anything but “OKI Data”
  33. Explaining simple interest to dealer / dealer’s customer
  34. Immediately asks for help desk # upon answering
  35. Wrestling for the mouse
  36. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  37. 'I figured it out' after picking up
  38. Needs a server swap. Verification on file.
  39. Hasn’t updated in more than 6 months
  40. You ask to connect to the main and are connected to a w/s
  41. Using a hotspot to run their business
  42. Smoke alarm with a dead battery
  43. Desktop filled entirely with icons
  44. customer and employee yelling in the background
  45. Asks for accounting but only needs to make a payment
  46. “I am a programmer, ‘this’ should be really easy.”
  47. Does Frazer file my taxes for me?
  48. Asks for another CSR by desk number
  49. Windows trying to use the Okidata ESC driver
  50. “My website isn’t getting my pictures.”
  51. "I thought Frazer updated daily?"
  52. Another CSR also working with the same CID at the same time but different caller
  53. This is Cheeeeyup
  54. Retrieving and saving a prospect to print forms for a prospect
  55. Caller puts you on hold and you have to call them back