Called bythe wrongnameWork witha CID<5000Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Explainingsimple interestto dealer /dealer’scustomerDealershipis husbandand wifeteamHaving toexplain "FreeService" onthe incomestatementThis isCheeeeyupAnimal makingnoises in thebackground.Why is that evenat a cardealership?conferencecall withtheiraccountantbarkingdogWrestlingfor themouseAsking them totalk to theiraccountant andthey are theaccountantCaller putsyou on holdand youhave to callthem back“How doI printforms?”Dealer’sfirst saleImmediatelyasks for helpdesk # uponansweringHasn’tupdated inmore than6 months“I am aprogrammer,‘this’ shouldbe reallyeasy.”Why do thesecustomer allhavebalances?(All OF deals)'I didn'tknowFrazer hadAccounting'MileageprintingincorrectlyCall forhow tocancel asaleCallerhangs uponaccidentTalkingthrough atranslatorAnother CSRalso workingwith the sameCID at thesame time butdifferent callerNeeds aserver swap.Verificationon file.Retrievingand saving aprospect toprint formsfor a prospectcustomerandemployeeyelling in thebackground“I don’thave __form.” But,they do.Caller doesn’tknow what theissue really isas the bosshad them callHour+ longcall. Youearnedthis.NSFW oncaller’scomputer“My websiteisn’t gettingmy pictures.”I didn'tmake thatmuchmoney!Calls for anissue noteven remotelyrelated towhat we doSidekicksetupConstantlyminimizingtask bar thatwill not staymaximizedAsks foraccounting butonly needs tomake apaymentCalling anOKI anythingbut “OKIData”Asks foranother CSRby desknumber'I figured itout' afterpicking upCalling dealerand have topress anumber of adepartmentAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshWindowstrying to usethe OkidataESC driverDoesFrazer filemy taxesfor me?“Whatforms do Ineed toprint?”Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forSmokealarm witha deadbattery"I thoughtFrazerupdateddaily?"Desktopfilledentirelywith iconsTalkingwith foodin theirmouthYou ask toconnect to themain and areconnected toa w/sNeeds aserver swap.No ownershipverificationon fileScreamingor fightingin thebackgroundUsing ahotspot torun theirbusinessCalled bythe wrongnameWork witha CID<5000Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Explainingsimple interestto dealer /dealer’scustomerDealershipis husbandand wifeteamHaving toexplain "FreeService" onthe incomestatementThis isCheeeeyupAnimal makingnoises in thebackground.Why is that evenat a cardealership?conferencecall withtheiraccountantbarkingdogWrestlingfor themouseAsking them totalk to theiraccountant andthey are theaccountantCaller putsyou on holdand youhave to callthem back“How doI printforms?”Dealer’sfirst saleImmediatelyasks for helpdesk # uponansweringHasn’tupdated inmore than6 months“I am aprogrammer,‘this’ shouldbe reallyeasy.”Why do thesecustomer allhavebalances?(All OF deals)'I didn'tknowFrazer hadAccounting'MileageprintingincorrectlyCall forhow tocancel asaleCallerhangs uponaccidentTalkingthrough atranslatorAnother CSRalso workingwith the sameCID at thesame time butdifferent callerNeeds aserver swap.Verificationon file.Retrievingand saving aprospect toprint formsfor a prospectcustomerandemployeeyelling in thebackground“I don’thave __form.” But,they do.Caller doesn’tknow what theissue really isas the bosshad them callHour+ longcall. Youearnedthis.NSFW oncaller’scomputer“My websiteisn’t gettingmy pictures.”I didn'tmake thatmuchmoney!Calls for anissue noteven remotelyrelated towhat we doSidekicksetupConstantlyminimizingtask bar thatwill not staymaximizedAsks foraccounting butonly needs tomake apaymentCalling anOKI anythingbut “OKIData”Asks foranother CSRby desknumber'I figured itout' afterpicking upCalling dealerand have topress anumber of adepartmentAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshWindowstrying to usethe OkidataESC driverDoesFrazer filemy taxesfor me?“Whatforms do Ineed toprint?”Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forSmokealarm witha deadbattery"I thoughtFrazerupdateddaily?"Desktopfilledentirelywith iconsTalkingwith foodin theirmouthYou ask toconnect to themain and areconnected toa w/sNeeds aserver swap.No ownershipverificationon fileScreamingor fightingin thebackgroundUsing ahotspot torun theirbusiness

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called by the wrong name
  2. Work with a CID <5000
  3. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  4. Explaining simple interest to dealer / dealer’s customer
  5. Dealership is husband and wife team
  6. Having to explain "Free Service" on the income statement
  7. This is Cheeeeyup
  8. Animal making noises in the background. Why is that even at a car dealership?
  9. conference call with their accountant
  10. barking dog
  11. Wrestling for the mouse
  12. Asking them to talk to their accountant and they are the accountant
  13. Caller puts you on hold and you have to call them back
  14. “How do I print forms?”
  15. Dealer’s first sale
  16. Immediately asks for help desk # upon answering
  17. Hasn’t updated in more than 6 months
  18. “I am a programmer, ‘this’ should be really easy.”
  19. Why do these customer all have balances? (All OF deals)
  20. 'I didn't know Frazer had Accounting'
  21. Mileage printing incorrectly
  22. Call for how to cancel a sale
  23. Caller hangs up on accident
  24. Talking through a translator
  25. Another CSR also working with the same CID at the same time but different caller
  26. Needs a server swap. Verification on file.
  27. Retrieving and saving a prospect to print forms for a prospect
  28. customer and employee yelling in the background
  29. “I don’t have __ form.” But, they do.
  30. Caller doesn’t know what the issue really is as the boss had them call
  31. Hour+ long call. You earned this.
  32. NSFW on caller’s computer
  33. “My website isn’t getting my pictures.”
  34. I didn't make that much money!
  35. Calls for an issue not even remotely related to what we do
  36. Sidekick setup
  37. Constantly minimizing task bar that will not stay maximized
  38. Asks for accounting but only needs to make a payment
  39. Calling an OKI anything but “OKI Data”
  40. Asks for another CSR by desk number
  41. 'I figured it out' after picking up
  42. Calling dealer and have to press a number of a department
  43. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  44. Windows trying to use the Okidata ESC driver
  45. Does Frazer file my taxes for me?
  46. “What forms do I need to print?”
  47. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  48. Smoke alarm with a dead battery
  49. "I thought Frazer updated daily?"
  50. Desktop filled entirely with icons
  51. Talking with food in their mouth
  52. You ask to connect to the main and are connected to a w/s
  53. Needs a server swap. No ownership verification on file
  54. Screaming or fighting in the background
  55. Using a hotspot to run their business