This bingo card has 55 words: “I am a programmer, ‘this’ should be really easy.”, Desktop filled entirely with icons, Constantly minimizing task bar that will not stay maximized, NSFW on caller’s computer, Wrestling for the mouse, “I don’t have __ form.” But, they do., Caller puts you on hold and you have to call them back, Dealer’s first sale, Does Frazer file my taxes for me?, This is Cheeeeyup, Retrieving and saving a prospect to print forms for a prospect, Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for, Smoke alarm with a dead battery, Dealership is husband and wife team, Windows trying to use the Okidata ESC driver, Calls for an issue not even remotely related to what we do, Needs a server swap. No ownership verification on file, Using a hotspot to run their business, Work with a CID <5000, Hasn’t updated in more than 6 months, Asks for another CSR by desk number, Call for how to cancel a sale, Animal making noises in the background. Why is that even at a car dealership?, Screaming or fighting in the background, Explaining simple interest to dealer / dealer’s customer, "I thought Frazer updated daily?", conference call with their accountant, Hour+ long call. You earned this., customer and employee yelling in the background, Sidekick setup, 'I figured it out' after picking up, Needs a server swap. Verification on file., I didn't make that much money!, Calling dealer and have to press a number of a department, barking dog, Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh, Dealer asks to connect for something that can be explained in less time than it takes to connect., Mileage printing incorrectly, Caller doesn’t know what the issue really is as the boss had them call, “My website isn’t getting my pictures.”, “What forms do I need to print?”, Immediately asks for help desk # upon answering, Called by the wrong name, Calling an OKI anything but “OKI Data”, 'I didn't know Frazer had Accounting', Talking through a translator, Talking with food in their mouth, Caller hangs up on accident, Another CSR also working with the same CID at the same time but different caller, Asking them to talk to their accountant and they are the accountant, “How do I print forms?”, Why do these customer all have balances? (All OF deals), Asks for accounting but only needs to make a payment, You ask to connect to the main and are connected to a w/s and Having to explain "Free Service" on the income statement.
2022 Frazer CSR BINGO | 2022 Frazer CSR BINGO | 2023 Frazer CSR BINGO | Frazer Support Bingo | Frazer Support Bingo
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