(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dealership is husband and wife team
Using a hotspot to run their business
“How do I print forms?”
Wrestling for the mouse
This is Cheeeeyup
You ask to connect to the main and are connected to a w/s
“I don’t have __ form.” But, they do.
customer and employee yelling in the background
Caller hangs up on accident
“I am a programmer, ‘this’ should be really easy.”
conference call with their accountant
Constantly minimizing task bar that will not stay maximized
Dealer’s first sale
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Screaming or fighting in the background
'I figured it out' after picking up
Mileage printing incorrectly
“What forms do I need to print?”
Animal making noises in the background. Why is that even at a car dealership?
Caller doesn’t know what the issue really is as the boss had them call
Does Frazer file my taxes for me?
Retrieving and saving a prospect to print forms for a prospect
Immediately asks for help desk # upon answering
Call for how to cancel a sale
barking dog
Caller puts you on hold and you have to call them back
Calling an OKI anything but “OKI Data”
Desktop filled entirely with icons
Explaining simple interest to dealer / dealer’s customer
I didn't make that much money!
Hour+ long call. You earned this.
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
NSFW on caller’s computer
'I didn't know Frazer had Accounting'
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Why do these customer all have balances? (All OF deals)
Asking them to talk to their accountant and they are the accountant
'Where in Frazer do I file my taxes?'
Needs a server swap. Verification on file.
Asks for accounting but only needs to make a payment
Calls for an issue not even remotely related to what we do
Talking through a translator
"I thought Frazer updated daily?"
Hasn’t updated in more than 6 months
Windows trying to use the Okidata ESC driver
Work with a CID <5000
Talking with food in their mouth
Another CSR also working with the same CID at the same time but different caller
Having to explain "Free Service" on the income statement
Sidekick setup
Needs a server swap. No ownership verification on file
“My website isn’t getting my pictures.”
Asks for another CSR by desk number
Calling dealer and have to press a number of a department