Talkingwith foodin theirmouthExplainingsimple interestto dealer /dealer’scustomerI didn'tmake thatmuchmoney!“I am aprogrammer,‘this’ shouldbe reallyeasy.”Using ahotspot torun theirbusiness“Whatforms do Ineed toprint?”Windowstrying to usethe OkidataESC driver“How doI printforms?”Calling dealerand have topress anumber of adepartmentWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.barkingdogWork witha CID<5000Wrestlingfor themouseconferencecall withtheiraccountantNSFW oncaller’scomputerDealershipis husbandand wifeteam'I figured itout' afterpicking upNeeds aserver swap.Verificationon file.DoesFrazer filemy taxesfor me?Asks foranother CSRby desknumberCalled bythe wrongnameCalls for anissue noteven remotelyrelated towhat we doWhy do thesecustomer allhavebalances?(All OF deals)Needs aserver swap.No ownershipverificationon fileTalkingthrough atranslatorCallerhangs uponaccidentScreamingor fightingin thebackgroundCaller doesn’tknow what theissue really isas the bosshad them call“I don’thave __form.” But,they do.“My websiteisn’t gettingmy pictures.”'Where inFrazer doI file mytaxes?'Asks foraccounting butonly needs tomake apaymentAnimal makingnoises in thebackground.Why is that evenat a cardealership?Dealer’sfirst saleRetrievingand saving aprospect toprint formsfor a prospectThis isCheeeeyupCaller putsyou on holdand youhave to callthem backImmediatelyasks for helpdesk # uponansweringHaving toexplain "FreeService" onthe incomestatementHour+ longcall. Youearnedthis.Asking them totalk to theiraccountant andthey are theaccountantAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshHasn’tupdated inmore than6 monthsCall forhow tocancel asale'I didn'tknowFrazer hadAccounting'Another CSRalso workingwith the sameCID at thesame time butdifferent callerSidekicksetupMileageprintingincorrectly"I thoughtFrazerupdateddaily?"Desktopfilledentirelywith iconscustomerandemployeeyelling in thebackgroundConstantlyminimizingtask bar thatwill not staymaximizedCalling anOKI anythingbut “OKIData”You ask toconnect to themain and areconnected toa w/sTalkingwith foodin theirmouthExplainingsimple interestto dealer /dealer’scustomerI didn'tmake thatmuchmoney!“I am aprogrammer,‘this’ shouldbe reallyeasy.”Using ahotspot torun theirbusiness“Whatforms do Ineed toprint?”Windowstrying to usethe OkidataESC driver“How doI printforms?”Calling dealerand have topress anumber of adepartmentWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.barkingdogWork witha CID<5000Wrestlingfor themouseconferencecall withtheiraccountantNSFW oncaller’scomputerDealershipis husbandand wifeteam'I figured itout' afterpicking upNeeds aserver swap.Verificationon file.DoesFrazer filemy taxesfor me?Asks foranother CSRby desknumberCalled bythe wrongnameCalls for anissue noteven remotelyrelated towhat we doWhy do thesecustomer allhavebalances?(All OF deals)Needs aserver swap.No ownershipverificationon fileTalkingthrough atranslatorCallerhangs uponaccidentScreamingor fightingin thebackgroundCaller doesn’tknow what theissue really isas the bosshad them call“I don’thave __form.” But,they do.“My websiteisn’t gettingmy pictures.”'Where inFrazer doI file mytaxes?'Asks foraccounting butonly needs tomake apaymentAnimal makingnoises in thebackground.Why is that evenat a cardealership?Dealer’sfirst saleRetrievingand saving aprospect toprint formsfor a prospectThis isCheeeeyupCaller putsyou on holdand youhave to callthem backImmediatelyasks for helpdesk # uponansweringHaving toexplain "FreeService" onthe incomestatementHour+ longcall. Youearnedthis.Asking them totalk to theiraccountant andthey are theaccountantAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshHasn’tupdated inmore than6 monthsCall forhow tocancel asale'I didn'tknowFrazer hadAccounting'Another CSRalso workingwith the sameCID at thesame time butdifferent callerSidekicksetupMileageprintingincorrectly"I thoughtFrazerupdateddaily?"Desktopfilledentirelywith iconscustomerandemployeeyelling in thebackgroundConstantlyminimizingtask bar thatwill not staymaximizedCalling anOKI anythingbut “OKIData”You ask toconnect to themain and areconnected toa w/s

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talking with food in their mouth
  2. Explaining simple interest to dealer / dealer’s customer
  3. I didn't make that much money!
  4. “I am a programmer, ‘this’ should be really easy.”
  5. Using a hotspot to run their business
  6. “What forms do I need to print?”
  7. Windows trying to use the Okidata ESC driver
  8. “How do I print forms?”
  9. Calling dealer and have to press a number of a department
  10. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  11. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  12. barking dog
  13. Work with a CID <5000
  14. Wrestling for the mouse
  15. conference call with their accountant
  16. NSFW on caller’s computer
  17. Dealership is husband and wife team
  18. 'I figured it out' after picking up
  19. Needs a server swap. Verification on file.
  20. Does Frazer file my taxes for me?
  21. Asks for another CSR by desk number
  22. Called by the wrong name
  23. Calls for an issue not even remotely related to what we do
  24. Why do these customer all have balances? (All OF deals)
  25. Needs a server swap. No ownership verification on file
  26. Talking through a translator
  27. Caller hangs up on accident
  28. Screaming or fighting in the background
  29. Caller doesn’t know what the issue really is as the boss had them call
  30. “I don’t have __ form.” But, they do.
  31. “My website isn’t getting my pictures.”
  32. 'Where in Frazer do I file my taxes?'
  33. Asks for accounting but only needs to make a payment
  34. Animal making noises in the background. Why is that even at a car dealership?
  35. Dealer’s first sale
  36. Retrieving and saving a prospect to print forms for a prospect
  37. This is Cheeeeyup
  38. Caller puts you on hold and you have to call them back
  39. Immediately asks for help desk # upon answering
  40. Having to explain "Free Service" on the income statement
  41. Hour+ long call. You earned this.
  42. Asking them to talk to their accountant and they are the accountant
  43. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  44. Hasn’t updated in more than 6 months
  45. Call for how to cancel a sale
  46. 'I didn't know Frazer had Accounting'
  47. Another CSR also working with the same CID at the same time but different caller
  48. Sidekick setup
  49. Mileage printing incorrectly
  50. "I thought Frazer updated daily?"
  51. Desktop filled entirely with icons
  52. customer and employee yelling in the background
  53. Constantly minimizing task bar that will not stay maximized
  54. Calling an OKI anything but “OKI Data”
  55. You ask to connect to the main and are connected to a w/s