Windowstrying to usethe OkidataESC driverWork witha CID<5000SidekicksetupWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=for'Where inFrazer doI file mytaxes?'Callerhangs uponaccidentDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Another CSRalso workingwith the sameCID at thesame time butdifferent callerAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshDealershipis husbandand wifeteamHasn’tupdated inmore than6 monthscustomerandemployeeyelling in thebackground"I thoughtFrazerupdateddaily?"Immediatelyasks for helpdesk # uponansweringCalls for anissue noteven remotelyrelated towhat we do“Whatforms do Ineed toprint?”Asks foraccounting butonly needs tomake apaymentCaller doesn’tknow what theissue really isas the bosshad them callWhy do thesecustomer allhavebalances?(All OF deals)NSFW oncaller’scomputerThis isCheeeeyupWrestlingfor themouseExplainingsimple interestto dealer /dealer’scustomerNeeds aserver swap.No ownershipverificationon filebarkingdogDealer’sfirst saleScreamingor fightingin thebackgroundHour+ longcall. Youearnedthis.Constantlyminimizingtask bar thatwill not staymaximizedCaller putsyou on holdand youhave to callthem backHaving toexplain "FreeService" onthe incomestatementCalling anOKI anythingbut “OKIData”Called bythe wrongnameconferencecall withtheiraccountantDoesFrazer filemy taxesfor me?Desktopfilledentirelywith iconsNeeds aserver swap.Verificationon file.Talkingwith foodin theirmouth'I didn'tknowFrazer hadAccounting'MileageprintingincorrectlyAsking them totalk to theiraccountant andthey are theaccountantYou ask toconnect to themain and areconnected toa w/sAnimal makingnoises in thebackground.Why is that evenat a cardealership?Call forhow tocancel asale“My websiteisn’t gettingmy pictures.”“How doI printforms?”“I don’thave __form.” But,they do.Using ahotspot torun theirbusinessRetrievingand saving aprospect toprint formsfor a prospectCalling dealerand have topress anumber of adepartment“I am aprogrammer,‘this’ shouldbe reallyeasy.”I didn'tmake thatmuchmoney!'I figured itout' afterpicking upTalkingthrough atranslatorAsks foranother CSRby desknumberWindowstrying to usethe OkidataESC driverWork witha CID<5000SidekicksetupWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=for'Where inFrazer doI file mytaxes?'Callerhangs uponaccidentDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Another CSRalso workingwith the sameCID at thesame time butdifferent callerAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshDealershipis husbandand wifeteamHasn’tupdated inmore than6 monthscustomerandemployeeyelling in thebackground"I thoughtFrazerupdateddaily?"Immediatelyasks for helpdesk # uponansweringCalls for anissue noteven remotelyrelated towhat we do“Whatforms do Ineed toprint?”Asks foraccounting butonly needs tomake apaymentCaller doesn’tknow what theissue really isas the bosshad them callWhy do thesecustomer allhavebalances?(All OF deals)NSFW oncaller’scomputerThis isCheeeeyupWrestlingfor themouseExplainingsimple interestto dealer /dealer’scustomerNeeds aserver swap.No ownershipverificationon filebarkingdogDealer’sfirst saleScreamingor fightingin thebackgroundHour+ longcall. Youearnedthis.Constantlyminimizingtask bar thatwill not staymaximizedCaller putsyou on holdand youhave to callthem backHaving toexplain "FreeService" onthe incomestatementCalling anOKI anythingbut “OKIData”Called bythe wrongnameconferencecall withtheiraccountantDoesFrazer filemy taxesfor me?Desktopfilledentirelywith iconsNeeds aserver swap.Verificationon file.Talkingwith foodin theirmouth'I didn'tknowFrazer hadAccounting'MileageprintingincorrectlyAsking them totalk to theiraccountant andthey are theaccountantYou ask toconnect to themain and areconnected toa w/sAnimal makingnoises in thebackground.Why is that evenat a cardealership?Call forhow tocancel asale“My websiteisn’t gettingmy pictures.”“How doI printforms?”“I don’thave __form.” But,they do.Using ahotspot torun theirbusinessRetrievingand saving aprospect toprint formsfor a prospectCalling dealerand have topress anumber of adepartment“I am aprogrammer,‘this’ shouldbe reallyeasy.”I didn'tmake thatmuchmoney!'I figured itout' afterpicking upTalkingthrough atranslatorAsks foranother CSRby desknumber

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Windows trying to use the Okidata ESC driver
  2. Work with a CID <5000
  3. Sidekick setup
  4. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  5. 'Where in Frazer do I file my taxes?'
  6. Caller hangs up on accident
  7. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  8. Another CSR also working with the same CID at the same time but different caller
  9. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  10. Dealership is husband and wife team
  11. Hasn’t updated in more than 6 months
  12. customer and employee yelling in the background
  13. "I thought Frazer updated daily?"
  14. Immediately asks for help desk # upon answering
  15. Calls for an issue not even remotely related to what we do
  16. “What forms do I need to print?”
  17. Asks for accounting but only needs to make a payment
  18. Caller doesn’t know what the issue really is as the boss had them call
  19. Why do these customer all have balances? (All OF deals)
  20. NSFW on caller’s computer
  21. This is Cheeeeyup
  22. Wrestling for the mouse
  23. Explaining simple interest to dealer / dealer’s customer
  24. Needs a server swap. No ownership verification on file
  25. barking dog
  26. Dealer’s first sale
  27. Screaming or fighting in the background
  28. Hour+ long call. You earned this.
  29. Constantly minimizing task bar that will not stay maximized
  30. Caller puts you on hold and you have to call them back
  31. Having to explain "Free Service" on the income statement
  32. Calling an OKI anything but “OKI Data”
  33. Called by the wrong name
  34. conference call with their accountant
  35. Does Frazer file my taxes for me?
  36. Desktop filled entirely with icons
  37. Needs a server swap. Verification on file.
  38. Talking with food in their mouth
  39. 'I didn't know Frazer had Accounting'
  40. Mileage printing incorrectly
  41. Asking them to talk to their accountant and they are the accountant
  42. You ask to connect to the main and are connected to a w/s
  43. Animal making noises in the background. Why is that even at a car dealership?
  44. Call for how to cancel a sale
  45. “My website isn’t getting my pictures.”
  46. “How do I print forms?”
  47. “I don’t have __ form.” But, they do.
  48. Using a hotspot to run their business
  49. Retrieving and saving a prospect to print forms for a prospect
  50. Calling dealer and have to press a number of a department
  51. “I am a programmer, ‘this’ should be really easy.”
  52. I didn't make that much money!
  53. 'I figured it out' after picking up
  54. Talking through a translator
  55. Asks for another CSR by desk number