(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hour+ long call. You earned this.
Caller puts you on hold and you have to call them back
Using a hotspot to run their business
NSFW on caller’s computer
Constantly minimizing task bar that will not stay maximized
barking dog
“I am a programmer, ‘this’ should be really easy.”
Another CSR also working with the same CID at the same time but different caller
Why do these customer all have balances? (All OF deals)
Talking through a translator
Immediately asks for help desk # upon answering
Windows trying to use the Okidata ESC driver
Calling an OKI anything but “OKI Data”
I didn't make that much money!
Asking them to talk to their accountant and they are the accountant
Screaming or fighting in the background
Needs a server swap. No ownership verification on file
Calls for an issue not even remotely related to what we do
Asks for another CSR by desk number
conference call with their accountant
Wrestling for the mouse
Having to explain "Free Service" on the income statement
Explaining simple interest to dealer / dealer’s customer
Needs a server swap. Verification on file.
“How do I print forms?”
Desktop filled entirely with icons
Mileage printing incorrectly
Called by the wrong name
Work with a CID <5000
This is Cheeeeyup
Does Frazer file my taxes for me?
Caller hangs up on accident
Animal making noises in the background. Why is that even at a car dealership?
“I don’t have __ form.” But, they do.
Dealer’s first sale
customer and employee yelling in the background
Asks for accounting but only needs to make a payment
Retrieving and saving a prospect to print forms for a prospect
'Where in Frazer do I file my taxes?'
Call for how to cancel a sale
“What forms do I need to print?”
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Caller doesn’t know what the issue really is as the boss had them call
You ask to connect to the main and are connected to a w/s
Calling dealer and have to press a number of a department
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
'I figured it out' after picking up
Hasn’t updated in more than 6 months
Sidekick setup
"I thought Frazer updated daily?"
Talking with food in their mouth
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
