Called bythe wrongnameWindowstrying to usethe OkidataESC driverConstantlyminimizingtask bar thatwill not staymaximizedI didn'tmake thatmuchmoney!“I am aprogrammer,‘this’ shouldbe reallyeasy.”Calling dealerand have topress anumber of adepartmentcustomerandemployeeyelling in thebackgroundDoesFrazer filemy taxesfor me?conferencecall withtheiraccountantSidekicksetupAsks foranother CSRby desknumberImmediatelyasks for helpdesk # uponansweringAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshAnother CSRalso workingwith the sameCID at thesame time butdifferent callerWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.This isCheeeeyupHour+ longcall. Youearnedthis.'I didn'tknowFrazer hadAccounting'You ask toconnect to themain and areconnected toa w/sCallerhangs uponaccident“I don’thave __form.” But,they do."I thoughtFrazerupdateddaily?"Caller putsyou on holdand youhave to callthem backTalkingthrough atranslatorHasn’tupdated inmore than6 monthsbarkingdogCaller doesn’tknow what theissue really isas the bosshad them call“How doI printforms?”Screamingor fightingin thebackgroundNeeds aserver swap.Verificationon file.Needs aserver swap.No ownershipverificationon file'Where inFrazer doI file mytaxes?'Asks foraccounting butonly needs tomake apaymentExplainingsimple interestto dealer /dealer’scustomerTalkingwith foodin theirmouthDealershipis husbandand wifeteamWork witha CID<5000Calls for anissue noteven remotelyrelated towhat we doRetrievingand saving aprospect toprint formsfor a prospectWrestlingfor themouseHaving toexplain "FreeService" onthe incomestatementCalling anOKI anythingbut “OKIData”Desktopfilledentirelywith iconsAsking them totalk to theiraccountant andthey are theaccountant“My websiteisn’t gettingmy pictures.”NSFW oncaller’scomputerUsing ahotspot torun theirbusinessAnimal makingnoises in thebackground.Why is that evenat a cardealership?“Whatforms do Ineed toprint?”Why do thesecustomer allhavebalances?(All OF deals)Mileageprintingincorrectly'I figured itout' afterpicking upCall forhow tocancel asaleDealer’sfirst saleCalled bythe wrongnameWindowstrying to usethe OkidataESC driverConstantlyminimizingtask bar thatwill not staymaximizedI didn'tmake thatmuchmoney!“I am aprogrammer,‘this’ shouldbe reallyeasy.”Calling dealerand have topress anumber of adepartmentcustomerandemployeeyelling in thebackgroundDoesFrazer filemy taxesfor me?conferencecall withtheiraccountantSidekicksetupAsks foranother CSRby desknumberImmediatelyasks for helpdesk # uponansweringAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshAnother CSRalso workingwith the sameCID at thesame time butdifferent callerWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.This isCheeeeyupHour+ longcall. Youearnedthis.'I didn'tknowFrazer hadAccounting'You ask toconnect to themain and areconnected toa w/sCallerhangs uponaccident“I don’thave __form.” But,they do."I thoughtFrazerupdateddaily?"Caller putsyou on holdand youhave to callthem backTalkingthrough atranslatorHasn’tupdated inmore than6 monthsbarkingdogCaller doesn’tknow what theissue really isas the bosshad them call“How doI printforms?”Screamingor fightingin thebackgroundNeeds aserver swap.Verificationon file.Needs aserver swap.No ownershipverificationon file'Where inFrazer doI file mytaxes?'Asks foraccounting butonly needs tomake apaymentExplainingsimple interestto dealer /dealer’scustomerTalkingwith foodin theirmouthDealershipis husbandand wifeteamWork witha CID<5000Calls for anissue noteven remotelyrelated towhat we doRetrievingand saving aprospect toprint formsfor a prospectWrestlingfor themouseHaving toexplain "FreeService" onthe incomestatementCalling anOKI anythingbut “OKIData”Desktopfilledentirelywith iconsAsking them totalk to theiraccountant andthey are theaccountant“My websiteisn’t gettingmy pictures.”NSFW oncaller’scomputerUsing ahotspot torun theirbusinessAnimal makingnoises in thebackground.Why is that evenat a cardealership?“Whatforms do Ineed toprint?”Why do thesecustomer allhavebalances?(All OF deals)Mileageprintingincorrectly'I figured itout' afterpicking upCall forhow tocancel asaleDealer’sfirst sale

2023 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called by the wrong name
  2. Windows trying to use the Okidata ESC driver
  3. Constantly minimizing task bar that will not stay maximized
  4. I didn't make that much money!
  5. “I am a programmer, ‘this’ should be really easy.”
  6. Calling dealer and have to press a number of a department
  7. customer and employee yelling in the background
  8. Does Frazer file my taxes for me?
  9. conference call with their accountant
  10. Sidekick setup
  11. Asks for another CSR by desk number
  12. Immediately asks for help desk # upon answering
  13. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  14. Another CSR also working with the same CID at the same time but different caller
  15. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  16. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  17. This is Cheeeeyup
  18. Hour+ long call. You earned this.
  19. 'I didn't know Frazer had Accounting'
  20. You ask to connect to the main and are connected to a w/s
  21. Caller hangs up on accident
  22. “I don’t have __ form.” But, they do.
  23. "I thought Frazer updated daily?"
  24. Caller puts you on hold and you have to call them back
  25. Talking through a translator
  26. Hasn’t updated in more than 6 months
  27. barking dog
  28. Caller doesn’t know what the issue really is as the boss had them call
  29. “How do I print forms?”
  30. Screaming or fighting in the background
  31. Needs a server swap. Verification on file.
  32. Needs a server swap. No ownership verification on file
  33. 'Where in Frazer do I file my taxes?'
  34. Asks for accounting but only needs to make a payment
  35. Explaining simple interest to dealer / dealer’s customer
  36. Talking with food in their mouth
  37. Dealership is husband and wife team
  38. Work with a CID <5000
  39. Calls for an issue not even remotely related to what we do
  40. Retrieving and saving a prospect to print forms for a prospect
  41. Wrestling for the mouse
  42. Having to explain "Free Service" on the income statement
  43. Calling an OKI anything but “OKI Data”
  44. Desktop filled entirely with icons
  45. Asking them to talk to their accountant and they are the accountant
  46. “My website isn’t getting my pictures.”
  47. NSFW on caller’s computer
  48. Using a hotspot to run their business
  49. Animal making noises in the background. Why is that even at a car dealership?
  50. “What forms do I need to print?”
  51. Why do these customer all have balances? (All OF deals)
  52. Mileage printing incorrectly
  53. 'I figured it out' after picking up
  54. Call for how to cancel a sale
  55. Dealer’s first sale