(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I am a programmer, ‘this’ should be really easy.”
Talking through a translator
Asking them to talk to their accountant and they are the accountant
Calling dealer and have to press a number of a department
Call for how to cancel a sale
'I didn't know Frazer had Accounting'
Caller hangs up on accident
“What forms do I need to print?”
Caller doesn’t know what the issue really is as the boss had them call
'Where in Frazer do I file my taxes?'
Wrestling for the mouse
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Caller puts you on hold and you have to call them back
Calls for an issue not even remotely related to what we do
Needs a server swap. No ownership verification on file
Needs a server swap. Verification on file.
This is Cheeeeyup
I didn't make that much money!
Asks for another CSR by desk number
Windows trying to use the Okidata ESC driver
Talking with food in their mouth
Work with a CID <5000
Dealer’s first sale
Calling an OKI anything but “OKI Data”
Asks for accounting but only needs to make a payment
Called by the wrong name
Why do these customer all have balances? (All OF deals)
“How do I print forms?”
Screaming or fighting in the background
Dealership is husband and wife team
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Constantly minimizing task bar that will not stay maximized
Hour+ long call. You earned this.
Does Frazer file my taxes for me?
NSFW on caller’s computer
Retrieving and saving a prospect to print forms for a prospect
Having to explain "Free Service" on the income statement
Hasn’t updated in more than 6 months
customer and employee yelling in the background
“My website isn’t getting my pictures.”
"I thought Frazer updated daily?"
Dealer asks to connect for something that can be explained in less time than it takes to connect.
barking dog
Desktop filled entirely with icons
Sidekick setup
“I don’t have __ form.” But, they do.
Mileage printing incorrectly
Using a hotspot to run their business
conference call with their accountant
Immediately asks for help desk # upon answering
Animal making noises in the background. Why is that even at a car dealership?
Explaining simple interest to dealer / dealer’s customer
'I figured it out' after picking up
You ask to connect to the main and are connected to a w/s
Another CSR also working with the same CID at the same time but different caller
