(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asking them to talk to their accountant and they are the accountant
Hasn’t updated in more than 6 months
“I am a programmer, ‘this’ should be really easy.”
I didn't make that much money!
Does Frazer file my taxes for me?
“What forms do I need to print?”
'I didn't know Frazer had Accounting'
“My website isn’t getting my pictures.”
Another CSR also working with the same CID at the same time but different caller
Mileage printing incorrectly
Caller hangs up on accident
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Explaining simple interest to dealer / dealer’s customer
Screaming or fighting in the background
Calling dealer and have to press a number of a department
Animal making noises in the background. Why is that even at a car dealership?
Talking through a translator
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Asks for another CSR by desk number
Why do these customer all have balances? (All OF deals)
customer and employee yelling in the background
Desktop filled entirely with icons
Sidekick setup
Caller doesn’t know what the issue really is as the boss had them call
Wrestling for the mouse
“How do I print forms?”
Constantly minimizing task bar that will not stay maximized
barking dog
Dealership is husband and wife team
You ask to connect to the main and are connected to a w/s
Windows trying to use the Okidata ESC driver
Call for how to cancel a sale
Talking with food in their mouth
Hour+ long call. You earned this.
This is Cheeeeyup
Work with a CID <5000
Needs a server swap. No ownership verification on file
'I figured it out' after picking up
conference call with their accountant
Called by the wrong name
Retrieving and saving a prospect to print forms for a prospect
Using a hotspot to run their business
'Where in Frazer do I file my taxes?'
Dealer’s first sale
"I thought Frazer updated daily?"
Calling an OKI anything but “OKI Data”
Caller puts you on hold and you have to call them back
Asks for accounting but only needs to make a payment
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Having to explain "Free Service" on the income statement
Immediately asks for help desk # upon answering
NSFW on caller’s computer
Calls for an issue not even remotely related to what we do
