(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Why do these customer all have balances? (All OF deals)
You ask to connect to the main and are connected to a w/s
NSFW on caller’s computer
"I thought Frazer updated daily?"
Having to explain "Free Service" on the income statement
Caller puts you on hold and you have to call them back
Talking with food in their mouth
Needs a server swap. No ownership verification on file
Animal making noises in the background. Why is that even at a car dealership?
I didn't make that much money!
Hasn’t updated in more than 6 months
Caller hangs up on accident
Called by the wrong name
Windows trying to use the Okidata ESC driver
Needs a server swap. Verification on file.
“What forms do I need to print?”
Desktop filled entirely with icons
Dealership is husband and wife team
'Where in Frazer do I file my taxes?'
Calling an OKI anything but “OKI Data”
conference call with their accountant
This is Cheeeeyup
Constantly minimizing task bar that will not stay maximized
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Another CSR also working with the same CID at the same time but different caller
“I don’t have __ form.” But, they do.
“How do I print forms?”
Wrestling for the mouse
“I am a programmer, ‘this’ should be really easy.”
'I didn't know Frazer had Accounting'
Calling dealer and have to press a number of a department
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Does Frazer file my taxes for me?
Dealer’s first sale
Asks for accounting but only needs to make a payment
Dealer asks to connect for something that can be explained in less time than it takes to connect.
customer and employee yelling in the background
Asking them to talk to their accountant and they are the accountant
barking dog
Hour+ long call. You earned this.
'I figured it out' after picking up
Call for how to cancel a sale
Retrieving and saving a prospect to print forms for a prospect
Screaming or fighting in the background
Calls for an issue not even remotely related to what we do
Asks for another CSR by desk number
Using a hotspot to run their business
Explaining simple interest to dealer / dealer’s customer
“My website isn’t getting my pictures.”
Mileage printing incorrectly
Immediately asks for help desk # upon answering
Talking through a translator
Work with a CID <5000
Sidekick setup
Caller doesn’t know what the issue really is as the boss had them call
