(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asking them to talk to their accountant and they are the accountant
Needs a server swap. No ownership verification on file
Asks for another CSR by desk number
Having to explain "Free Service" on the income statement
conference call with their accountant
Caller hangs up on accident
Caller puts you on hold and you have to call them back
Hasn’t updated in more than 6 months
Windows trying to use the Okidata ESC driver
“How do I print forms?”
barking dog
Needs a server swap. Verification on file.
I didn't make that much money!
“My website isn’t getting my pictures.”
Does Frazer file my taxes for me?
Wrestling for the mouse
'I didn't know Frazer had Accounting'
Why do these customer all have balances? (All OF deals)
Work with a CID <5000
Dealer’s first sale
Hour+ long call. You earned this.
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Caller doesn’t know what the issue really is as the boss had them call
Call for how to cancel a sale
“I am a programmer, ‘this’ should be really easy.”
'I figured it out' after picking up
Mileage printing incorrectly
Using a hotspot to run their business
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Calling an OKI anything but “OKI Data”
'Where in Frazer do I file my taxes?'
Called by the wrong name
"I thought Frazer updated daily?"
NSFW on caller’s computer
Calls for an issue not even remotely related to what we do
Sidekick setup
Constantly minimizing task bar that will not stay maximized
Animal making noises in the background. Why is that even at a car dealership?
“What forms do I need to print?”
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
This is Cheeeeyup
You ask to connect to the main and are connected to a w/s
customer and employee yelling in the background
Screaming or fighting in the background
Explaining simple interest to dealer / dealer’s customer
Asks for accounting but only needs to make a payment
Desktop filled entirely with icons
Retrieving and saving a prospect to print forms for a prospect
Dealership is husband and wife team
“I don’t have __ form.” But, they do.
Another CSR also working with the same CID at the same time but different caller
Talking with food in their mouth
Calling dealer and have to press a number of a department