(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calling an OKI anything but “OKI Data”
Constantly minimizing task bar that will not stay maximized
“How do I print forms?”
Animal making noises in the background. Why is that even at a car dealership?
Mileage printing incorrectly
“My website isn’t getting my pictures.”
Call for how to cancel a sale
Immediately asks for help desk # upon answering
Explaining simple interest to dealer / dealer’s customer
customer and employee yelling in the background
NSFW on caller’s computer
“I don’t have __ form.” But, they do.
Calling dealer and have to press a number of a department
Hasn’t updated in more than 6 months
Having to explain "Free Service" on the income statement
'Where in Frazer do I file my taxes?'
Using a hotspot to run their business
I didn't make that much money!
This is Cheeeeyup
Talking through a translator
“I am a programmer, ‘this’ should be really easy.”
Calls for an issue not even remotely related to what we do
Needs a server swap. Verification on file.
Retrieving and saving a prospect to print forms for a prospect
Desktop filled entirely with icons
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Caller hangs up on accident
“What forms do I need to print?”
conference call with their accountant
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Sidekick setup
Needs a server swap. No ownership verification on file
Does Frazer file my taxes for me?
Talking with food in their mouth
Called by the wrong name
Hour+ long call. You earned this.
Work with a CID <5000
Asks for accounting but only needs to make a payment
Dealer’s first sale
Windows trying to use the Okidata ESC driver
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Another CSR also working with the same CID at the same time but different caller
Caller doesn’t know what the issue really is as the boss had them call
'I figured it out' after picking up
Caller puts you on hold and you have to call them back
'I didn't know Frazer had Accounting'
barking dog
Screaming or fighting in the background
Dealership is husband and wife team
Asking them to talk to their accountant and they are the accountant
Asks for another CSR by desk number
Why do these customer all have balances? (All OF deals)
You ask to connect to the main and are connected to a w/s
