(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
“How do I print forms?”
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Screaming or fighting in the background
Talking through a translator
Windows trying to use the Okidata ESC driver
Caller hangs up on accident
'I figured it out' after picking up
customer and employee yelling in the background
Explaining simple interest to dealer / dealer’s customer
'I didn't know Frazer had Accounting'
“I am a programmer, ‘this’ should be really easy.”
Using a hotspot to run their business
Constantly minimizing task bar that will not stay maximized
Talking with food in their mouth
Mileage printing incorrectly
conference call with their accountant
Calling dealer and have to press a number of a department
Caller doesn’t know what the issue really is as the boss had them call
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
barking dog
Animal making noises in the background. Why is that even at a car dealership?
Work with a CID <5000
Having to explain "Free Service" on the income statement
“My website isn’t getting my pictures.”
Called by the wrong name
Does Frazer file my taxes for me?
Needs a server swap. Verification on file.
Caller puts you on hold and you have to call them back
Calling an OKI anything but “OKI Data”
Desktop filled entirely with icons
I didn't make that much money!
Needs a server swap. No ownership verification on file
Immediately asks for help desk # upon answering
NSFW on caller’s computer
Another CSR also working with the same CID at the same time but different caller
Wrestling for the mouse
"I thought Frazer updated daily?"
Hour+ long call. You earned this.
Calls for an issue not even remotely related to what we do
Hasn’t updated in more than 6 months
'Where in Frazer do I file my taxes?'
“What forms do I need to print?”
This is Cheeeeyup
Asks for accounting but only needs to make a payment
Asks for another CSR by desk number
Asking them to talk to their accountant and they are the accountant
Sidekick setup
Why do these customer all have balances? (All OF deals)
“I don’t have __ form.” But, they do.
Dealer’s first sale
Retrieving and saving a prospect to print forms for a prospect
You ask to connect to the main and are connected to a w/s
