(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I didn't make that much money!
Talking with food in their mouth
“What forms do I need to print?”
“How do I print forms?”
This is Cheeeeyup
“I am a programmer, ‘this’ should be really easy.”
Hasn’t updated in more than 6 months
Dealer’s first sale
Wrestling for the mouse
Another CSR also working with the same CID at the same time but different caller
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Talking through a translator
Constantly minimizing task bar that will not stay maximized
Calling dealer and have to press a number of a department
Mileage printing incorrectly
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Does Frazer file my taxes for me?
Work with a CID <5000
Needs a server swap. Verification on file.
conference call with their accountant
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Caller hangs up on accident
Calling an OKI anything but “OKI Data”
Windows trying to use the Okidata ESC driver
barking dog
'I figured it out' after picking up
Desktop filled entirely with icons
Screaming or fighting in the background
Animal making noises in the background. Why is that even at a car dealership?
“My website isn’t getting my pictures.”
Caller puts you on hold and you have to call them back
Why do these customer all have balances? (All OF deals)
Called by the wrong name
Explaining simple interest to dealer / dealer’s customer
Needs a server swap. No ownership verification on file
Asks for accounting but only needs to make a payment
'Where in Frazer do I file my taxes?'
Asking them to talk to their accountant and they are the accountant
Dealership is husband and wife team
Asks for another CSR by desk number
Having to explain "Free Service" on the income statement
Sidekick setup
You ask to connect to the main and are connected to a w/s
Immediately asks for help desk # upon answering
Caller doesn’t know what the issue really is as the boss had them call
Calls for an issue not even remotely related to what we do
customer and employee yelling in the background
Hour+ long call. You earned this.
"I thought Frazer updated daily?"
Retrieving and saving a prospect to print forms for a prospect