This bingo card has 55 words: Having to explain "Free Service" on the income statement, You ask to connect to the main and are connected to a w/s, Asks for accounting but only needs to make a payment, Why do these customer all have balances? (All OF deals), “How do I print forms?”, “My website isn’t getting my pictures.”, Caller doesn’t know what the issue really is as the boss had them call, Asks for another CSR by desk number, Calls for an issue not even remotely related to what we do, Retrieving and saving a prospect to print forms for a prospect, Mileage printing incorrectly, Immediately asks for help desk # upon answering, Dealer asks to connect for something that can be explained in less time than it takes to connect., "I thought Frazer updated daily?", Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh, Explaining simple interest to dealer / dealer’s customer, Screaming or fighting in the background, Using a hotspot to run their business, Hasn’t updated in more than 6 months, Sidekick setup, 'I didn't know Frazer had Accounting', “What forms do I need to print?”, Another CSR also working with the same CID at the same time but different caller, Called by the wrong name, Caller hangs up on accident, Calling an OKI anything but “OKI Data”, Asking them to talk to their accountant and they are the accountant, Talking with food in their mouth, Talking through a translator, Call for how to cancel a sale, Windows trying to use the Okidata ESC driver, Hour+ long call. You earned this., Needs a server swap. Verification on file., Animal making noises in the background. Why is that even at a car dealership?, Work with a CID <5000, Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for, Calling dealer and have to press a number of a department, Needs a server swap. No ownership verification on file, Dealership is husband and wife team, barking dog, I didn't make that much money!, 'I figured it out' after picking up, customer and employee yelling in the background, conference call with their accountant, This is Cheeeeyup, Does Frazer file my taxes for me?, Dealer’s first sale, Caller puts you on hold and you have to call them back, “I don’t have __ form.” But, they do., Wrestling for the mouse, NSFW on caller’s computer, Constantly minimizing task bar that will not stay maximized, Desktop filled entirely with icons, “I am a programmer, ‘this’ should be really easy.” and 'Where in Frazer do I file my taxes?'.
2022 Frazer CSR BINGO | 2023 Frazer CSR BINGO | 2022 Frazer CSR BINGO | Frazer Support Bingo | Frazer Support Bingo
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