Refill istoosoon."Can't youjust call myinsuranceand get theinfo?"Explaindeductiblesto a grownadult."Why is it soexpensive?!"Have toexplainMedicarepreferredpricing.Newinsurancerejectionyou've neverseen before.Lose goodpatientbecause ofinsurance.PatientactuallyHAPPY withnewinsurance!Patient givesyou expiredinsurancecard."You can'tjust look upmy newinsurance?"I called thismorning formyprescription."Myinsurancehasn'tchanged."Are youopentoday?Hand overcard & asks:"How muchis it?""Insurancedidn't senda newcard.""Newinsuranceonly sent meone card."Patient triesto give newinsuranceover phone.Patientwants torebill readyRx. It's moreexpensive.Patient callsfor pricewithout Rx orinsurance onfile."Can youbill my lastyear'sinsurance?"Can youuse mycoupon?"It didn'tneed a PAlast year!""I don'thave adeductible!"Explain thatyou don'ttake theirinsuranceanymore.Refill istoosoon."Can't youjust call myinsuranceand get theinfo?"Explaindeductiblesto a grownadult."Why is it soexpensive?!"Have toexplainMedicarepreferredpricing.Newinsurancerejectionyou've neverseen before.Lose goodpatientbecause ofinsurance.PatientactuallyHAPPY withnewinsurance!Patient givesyou expiredinsurancecard."You can'tjust look upmy newinsurance?"I called thismorning formyprescription."Myinsurancehasn'tchanged."Are youopentoday?Hand overcard & asks:"How muchis it?""Insurancedidn't senda newcard.""Newinsuranceonly sent meone card."Patient triesto give newinsuranceover phone.Patientwants torebill readyRx. It's moreexpensive.Patient callsfor pricewithout Rx orinsurance onfile."Can youbill my lastyear'sinsurance?"Can youuse mycoupon?"It didn'tneed a PAlast year!""I don'thave adeductible!"Explain thatyou don'ttake theirinsuranceanymore.

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refill is too soon.
  2. "Can't you just call my insurance and get the info?"
  3. Explain deductibles to a grown adult.
  4. "Why is it so expensive?!"
  5. Have to explain Medicare preferred pricing.
  6. New insurance rejection you've never seen before.
  7. Lose good patient because of insurance.
  8. Patient actually HAPPY with new insurance!
  9. Patient gives you expired insurance card.
  10. "You can't just look up my new insurance?"
  11. I called this morning for my prescription.
  12. "My insurance hasn't changed."
  13. Are you open today?
  14. Hand over card & asks: "How much is it?"
  15. "Insurance didn't send a new card."
  16. "New insurance only sent me one card."
  17. Patient tries to give new insurance over phone.
  18. Patient wants to rebill ready Rx. It's more expensive.
  19. Patient calls for price without Rx or insurance on file.
  20. "Can you bill my last year's insurance?"
  21. Can you use my coupon?
  22. "It didn't need a PA last year!"
  23. "I don't have a deductible!"
  24. Explain that you don't take their insurance anymore.