New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Can't you just call my insurance and get the info?"
2. "New insurance only sent me one card."
3. I called this morning for my prescription.
4. Patient tries to give new insurance over phone.
5. New insurance rejection you've never seen before.
6. "You can't just look up my new insurance?"
7. Are you open today?
8. Explain that you don't take their insurance anymore.
9. "My insurance hasn't changed."
10. Patient wants to rebill ready Rx. It's more expensive.
11. "Why is it so expensive?!"
12. "It didn't need a PA last year!"
13. "I don't have a deductible!"
14. Patient calls for price without Rx or insurance on file.
15. "Can you bill my last year's insurance?"
16. Have to explain Medicare preferred pricing.
17. Patient gives you expired insurance card.
18. Refill is too soon.
19. "Insurance didn't send a new card."
20. Patient actually HAPPY with new insurance!
21. Explain deductibles to a grown adult.
22. Can you use my coupon?
23. Hand over card & asks: "How much is it?"
24. Lose good patient because of insurance.