"I don'thave adeductible!"Hand overcard & asks:"How muchis it?"Explaindeductiblesto a grownadult.Refill istoosoon.Explain thatyou don'ttake theirinsuranceanymore."Can't youjust call myinsuranceand get theinfo?""Newinsuranceonly sent meone card.""Can youbill my lastyear'sinsurance?""Why is it soexpensive?!"Patient callsfor pricewithout Rx orinsurance onfile."It didn'tneed a PAlast year!""Insurancedidn't senda newcard."Patient triesto give newinsuranceover phone.Can youuse mycoupon?I called thismorning formyprescription.Patient givesyou expiredinsurancecard.PatientactuallyHAPPY withnewinsurance!"You can'tjust look upmy newinsurance?"Are youopentoday?Have toexplainMedicarepreferredpricing."Myinsurancehasn'tchanged."Patientwants torebill readyRx. It's moreexpensive.Lose goodpatientbecause ofinsurance.Newinsurancerejectionyou've neverseen before."I don'thave adeductible!"Hand overcard & asks:"How muchis it?"Explaindeductiblesto a grownadult.Refill istoosoon.Explain thatyou don'ttake theirinsuranceanymore."Can't youjust call myinsuranceand get theinfo?""Newinsuranceonly sent meone card.""Can youbill my lastyear'sinsurance?""Why is it soexpensive?!"Patient callsfor pricewithout Rx orinsurance onfile."It didn'tneed a PAlast year!""Insurancedidn't senda newcard."Patient triesto give newinsuranceover phone.Can youuse mycoupon?I called thismorning formyprescription.Patient givesyou expiredinsurancecard.PatientactuallyHAPPY withnewinsurance!"You can'tjust look upmy newinsurance?"Are youopentoday?Have toexplainMedicarepreferredpricing."Myinsurancehasn'tchanged."Patientwants torebill readyRx. It's moreexpensive.Lose goodpatientbecause ofinsurance.Newinsurancerejectionyou've neverseen before.

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't have a deductible!"
  2. Hand over card & asks: "How much is it?"
  3. Explain deductibles to a grown adult.
  4. Refill is too soon.
  5. Explain that you don't take their insurance anymore.
  6. "Can't you just call my insurance and get the info?"
  7. "New insurance only sent me one card."
  8. "Can you bill my last year's insurance?"
  9. "Why is it so expensive?!"
  10. Patient calls for price without Rx or insurance on file.
  11. "It didn't need a PA last year!"
  12. "Insurance didn't send a new card."
  13. Patient tries to give new insurance over phone.
  14. Can you use my coupon?
  15. I called this morning for my prescription.
  16. Patient gives you expired insurance card.
  17. Patient actually HAPPY with new insurance!
  18. "You can't just look up my new insurance?"
  19. Are you open today?
  20. Have to explain Medicare preferred pricing.
  21. "My insurance hasn't changed."
  22. Patient wants to rebill ready Rx. It's more expensive.
  23. Lose good patient because of insurance.
  24. New insurance rejection you've never seen before.