(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gives you expired insurance card.
Have to explain Medicare preferred pricing.
Explain that you don't take their insurance anymore.
Patient actually HAPPY with new insurance!
Patient tries to give new insurance over phone.
Refill is too soon.
"My insurance hasn't changed."
Can you use my coupon?
I called this morning for my prescription.
Patient wants to rebill ready Rx. It's more expensive.
"Can't you just call my insurance and get the info?"
"I don't have a deductible!"
Hand over card & asks: "How much is it?"
Explain deductibles to a grown adult.
"Why is it so expensive?!"
New insurance rejection you've never seen before.
"You can't just look up my new insurance?"
"New insurance only sent me one card."
Are you open today?
"It didn't need a PA last year!"
"Insurance didn't send a new card."
"Can you bill my last year's insurance?"
Patient calls for price without Rx or insurance on file.
