New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Explain that you don't take their insurance anymore.
2. Have to explain Medicare preferred pricing.
3. "New insurance only sent me one card."
4. Are you open today?
5. Patient tries to give new insurance over phone.
6. "Can you bill my last year's insurance?"
7. "Can't you just call my insurance and get the info?"
8. Hand over card & asks: "How much is it?"
9. I called this morning for my prescription.
10. "It didn't need a PA last year!"
11. "You can't just look up my new insurance?"
12. Patient wants to rebill ready Rx. It's more expensive.
13. Patient actually HAPPY with new insurance!
14. "I don't have a deductible!"
15. Patient calls for price without Rx or insurance on file.
16. "Why is it so expensive?!"
17. Can you use my coupon?
18. New insurance rejection you've never seen before.
19. Refill is too soon.
20. "My insurance hasn't changed."
21. Explain deductibles to a grown adult.
22. Lose good patient because of insurance.
23. "Insurance didn't send a new card."
24. Patient gives you expired insurance card.