New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "You can't just look up my new insurance?"
2. "It didn't need a PA last year!"
3. "Can't you just call my insurance and get the info?"
4. "New insurance only sent me one card."
5. Are you open today?
6. Hand over card & asks: "How much is it?"
7. Explain that you don't take their insurance anymore.
8. Can you use my coupon?
9. Patient wants to rebill ready Rx. It's more expensive.
10. "I don't have a deductible!"
11. "Can you bill my last year's insurance?"
12. "Insurance didn't send a new card."
13. Patient calls for price without Rx or insurance on file.
14. I called this morning for my prescription.
15. Patient gives you expired insurance card.
16. "Why is it so expensive?!"
17. Have to explain Medicare preferred pricing.
18. Patient tries to give new insurance over phone.
19. Refill is too soon.
20. Patient actually HAPPY with new insurance!
21. New insurance rejection you've never seen before.
22. Lose good patient because of insurance.
23. Explain deductibles to a grown adult.
24. "My insurance hasn't changed."