(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"New insurance only sent me one card."
Patient wants to rebill ready Rx. It's more expensive.
Refill is too soon.
Explain that you don't take their insurance anymore.
"Can't you just call my insurance and get the info?"
"Insurance didn't send a new card."
Are you open today?
Lose good patient because of insurance.
"You can't just look up my new insurance?"
New insurance rejection you've never seen before.
Patient actually HAPPY with new insurance!
Hand over card & asks: "How much is it?"
"I don't have a deductible!"
Patient gives you expired insurance card.
"It didn't need a PA last year!"
"Why is it so expensive?!"
Patient tries to give new insurance over phone.
Patient calls for price without Rx or insurance on file.
