Newinsurancerejectionyou've neverseen before.I called thismorning formyprescription.Explaindeductiblesto a grownadult.Have toexplainMedicarepreferredpricing."Insurancedidn't senda newcard."Hand overcard & asks:"How muchis it?"Are youopentoday?Lose goodpatientbecause ofinsurance."Can't youjust call myinsuranceand get theinfo?"Refill istoosoon.Patient callsfor pricewithout Rx orinsurance onfile."I don'thave adeductible!"Patientwants torebill readyRx. It's moreexpensive."You can'tjust look upmy newinsurance?""Myinsurancehasn'tchanged.""Can youbill my lastyear'sinsurance?"Explain thatyou don'ttake theirinsuranceanymore."It didn'tneed a PAlast year!""Newinsuranceonly sent meone card."Patient givesyou expiredinsurancecard.Can youuse mycoupon?"Why is it soexpensive?!"Patient triesto give newinsuranceover phone.PatientactuallyHAPPY withnewinsurance!Newinsurancerejectionyou've neverseen before.I called thismorning formyprescription.Explaindeductiblesto a grownadult.Have toexplainMedicarepreferredpricing."Insurancedidn't senda newcard."Hand overcard & asks:"How muchis it?"Are youopentoday?Lose goodpatientbecause ofinsurance."Can't youjust call myinsuranceand get theinfo?"Refill istoosoon.Patient callsfor pricewithout Rx orinsurance onfile."I don'thave adeductible!"Patientwants torebill readyRx. It's moreexpensive."You can'tjust look upmy newinsurance?""Myinsurancehasn'tchanged.""Can youbill my lastyear'sinsurance?"Explain thatyou don'ttake theirinsuranceanymore."It didn'tneed a PAlast year!""Newinsuranceonly sent meone card."Patient givesyou expiredinsurancecard.Can youuse mycoupon?"Why is it soexpensive?!"Patient triesto give newinsuranceover phone.PatientactuallyHAPPY withnewinsurance!

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New insurance rejection you've never seen before.
  2. I called this morning for my prescription.
  3. Explain deductibles to a grown adult.
  4. Have to explain Medicare preferred pricing.
  5. "Insurance didn't send a new card."
  6. Hand over card & asks: "How much is it?"
  7. Are you open today?
  8. Lose good patient because of insurance.
  9. "Can't you just call my insurance and get the info?"
  10. Refill is too soon.
  11. Patient calls for price without Rx or insurance on file.
  12. "I don't have a deductible!"
  13. Patient wants to rebill ready Rx. It's more expensive.
  14. "You can't just look up my new insurance?"
  15. "My insurance hasn't changed."
  16. "Can you bill my last year's insurance?"
  17. Explain that you don't take their insurance anymore.
  18. "It didn't need a PA last year!"
  19. "New insurance only sent me one card."
  20. Patient gives you expired insurance card.
  21. Can you use my coupon?
  22. "Why is it so expensive?!"
  23. Patient tries to give new insurance over phone.
  24. Patient actually HAPPY with new insurance!