(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gives you expired insurance card.
"It didn't need a PA last year!"
Hand over card & asks: "How much is it?"
Refill is too soon.
Explain deductibles to a grown adult.
"New insurance only sent me one card."
Are you open today?
"Insurance didn't send a new card."
Lose good patient because of insurance.
New insurance rejection you've never seen before.
Have to explain Medicare preferred pricing.
I called this morning for my prescription.
Patient calls for price without Rx or insurance on file.
Explain that you don't take their insurance anymore.
"Can you bill my last year's insurance?"
"My insurance hasn't changed."
"Can't you just call my insurance and get the info?"
"Why is it so expensive?!"
Patient tries to give new insurance over phone.
Patient actually HAPPY with new insurance!
"You can't just look up my new insurance?"
"I don't have a deductible!"
Patient wants to rebill ready Rx. It's more expensive.
