(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"My insurance hasn't changed."
Refill is too soon.
"Can you bill my last year's insurance?"
Have to explain Medicare preferred pricing.
Explain that you don't take their insurance anymore.
"It didn't need a PA last year!"
"Can't you just call my insurance and get the info?"
"Insurance didn't send a new card."
Patient wants to rebill ready Rx. It's more expensive.
Are you open today?
"New insurance only sent me one card."
Patient tries to give new insurance over phone.
Can you use my coupon?
"You can't just look up my new insurance?"
Patient actually HAPPY with new insurance!
"Why is it so expensive?!"
I called this morning for my prescription.
Hand over card & asks: "How much is it?"
Patient gives you expired insurance card.
Patient calls for price without Rx or insurance on file.
