Can youuse mycoupon?Patient triesto give newinsuranceover phone."Why is it soexpensive?!"PatientactuallyHAPPY withnewinsurance!Explaindeductiblesto a grownadult."You can'tjust look upmy newinsurance?"Patientwants torebill readyRx. It's moreexpensive.Hand overcard & asks:"How muchis it?""Insurancedidn't senda newcard.""I don'thave adeductible!"Lose goodpatientbecause ofinsurance.Are youopentoday?Have toexplainMedicarepreferredpricing."Can't youjust call myinsuranceand get theinfo?"Patient callsfor pricewithout Rx orinsurance onfile.Explain thatyou don'ttake theirinsuranceanymore."Myinsurancehasn'tchanged."Newinsurancerejectionyou've neverseen before."Can youbill my lastyear'sinsurance?"Refill istoosoon."Newinsuranceonly sent meone card."Patient givesyou expiredinsurancecard.I called thismorning formyprescription."It didn'tneed a PAlast year!"Can youuse mycoupon?Patient triesto give newinsuranceover phone."Why is it soexpensive?!"PatientactuallyHAPPY withnewinsurance!Explaindeductiblesto a grownadult."You can'tjust look upmy newinsurance?"Patientwants torebill readyRx. It's moreexpensive.Hand overcard & asks:"How muchis it?""Insurancedidn't senda newcard.""I don'thave adeductible!"Lose goodpatientbecause ofinsurance.Are youopentoday?Have toexplainMedicarepreferredpricing."Can't youjust call myinsuranceand get theinfo?"Patient callsfor pricewithout Rx orinsurance onfile.Explain thatyou don'ttake theirinsuranceanymore."Myinsurancehasn'tchanged."Newinsurancerejectionyou've neverseen before."Can youbill my lastyear'sinsurance?"Refill istoosoon."Newinsuranceonly sent meone card."Patient givesyou expiredinsurancecard.I called thismorning formyprescription."It didn'tneed a PAlast year!"

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you use my coupon?
  2. Patient tries to give new insurance over phone.
  3. "Why is it so expensive?!"
  4. Patient actually HAPPY with new insurance!
  5. Explain deductibles to a grown adult.
  6. "You can't just look up my new insurance?"
  7. Patient wants to rebill ready Rx. It's more expensive.
  8. Hand over card & asks: "How much is it?"
  9. "Insurance didn't send a new card."
  10. "I don't have a deductible!"
  11. Lose good patient because of insurance.
  12. Are you open today?
  13. Have to explain Medicare preferred pricing.
  14. "Can't you just call my insurance and get the info?"
  15. Patient calls for price without Rx or insurance on file.
  16. Explain that you don't take their insurance anymore.
  17. "My insurance hasn't changed."
  18. New insurance rejection you've never seen before.
  19. "Can you bill my last year's insurance?"
  20. Refill is too soon.
  21. "New insurance only sent me one card."
  22. Patient gives you expired insurance card.
  23. I called this morning for my prescription.
  24. "It didn't need a PA last year!"