(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have to explain Medicare preferred pricing.
"Can't you just call my insurance and get the info?"
Are you open today?
Refill is too soon.
Patient actually HAPPY with new insurance!
Lose good patient because of insurance.
Patient tries to give new insurance over phone.
"It didn't need a PA last year!"
Patient wants to rebill ready Rx. It's more expensive.
"Can you bill my last year's insurance?"
Patient calls for price without Rx or insurance on file.
New insurance rejection you've never seen before.
"My insurance hasn't changed."
"You can't just look up my new insurance?"
Patient gives you expired insurance card.
"Insurance didn't send a new card."
"Why is it so expensive?!"
Can you use my coupon?
"I don't have a deductible!"
Hand over card & asks: "How much is it?"
"New insurance only sent me one card."
I called this morning for my prescription.
Explain that you don't take their insurance anymore.
