(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"My insurance hasn't changed."
Patient calls for price without Rx or insurance on file.
"I don't have a deductible!"
"It didn't need a PA last year!"
"Why is it so expensive?!"
New insurance rejection you've never seen before.
"Can you bill my last year's insurance?"
Patient wants to rebill ready Rx. It's more expensive.
Lose good patient because of insurance.
Are you open today?
Patient gives you expired insurance card.
Explain deductibles to a grown adult.
"Insurance didn't send a new card."
Refill is too soon.
"New insurance only sent me one card."
I called this morning for my prescription.
Have to explain Medicare preferred pricing.
Hand over card & asks: "How much is it?"
Explain that you don't take their insurance anymore.
"You can't just look up my new insurance?"
"Can't you just call my insurance and get the info?"
