(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I don't have a deductible!"
"Can't you just call my insurance and get the info?"
"It didn't need a PA last year!"
I called this morning for my prescription.
Patient wants to rebill ready Rx. It's more expensive.
"You can't just look up my new insurance?"
Patient gives you expired insurance card.
"Insurance didn't send a new card."
New insurance rejection you've never seen before.
Can you use my coupon?
Have to explain Medicare preferred pricing.
Lose good patient because of insurance.
Patient tries to give new insurance over phone.
Refill is too soon.
Patient actually HAPPY with new insurance!
Explain that you don't take their insurance anymore.
"New insurance only sent me one card."
"Why is it so expensive?!"
Hand over card & asks: "How much is it?"
Explain deductibles to a grown adult.
Are you open today?
Patient calls for price without Rx or insurance on file.
