Patient givesyou expiredinsurancecard.PatientactuallyHAPPY withnewinsurance!"I don'thave adeductible!"Patientwants torebill readyRx. It's moreexpensive."Myinsurancehasn'tchanged."Hand overcard & asks:"How muchis it?"Have toexplainMedicarepreferredpricing.Newinsurancerejectionyou've neverseen before."Can't youjust call myinsuranceand get theinfo?"Are youopentoday?Refill istoosoon."You can'tjust look upmy newinsurance?"Lose goodpatientbecause ofinsurance."It didn'tneed a PAlast year!""Why is it soexpensive?!"Patient triesto give newinsuranceover phone."Newinsuranceonly sent meone card."Explaindeductiblesto a grownadult.Explain thatyou don'ttake theirinsuranceanymore.Patient callsfor pricewithout Rx orinsurance onfile.Can youuse mycoupon?"Can youbill my lastyear'sinsurance?""Insurancedidn't senda newcard."I called thismorning formyprescription.Patient givesyou expiredinsurancecard.PatientactuallyHAPPY withnewinsurance!"I don'thave adeductible!"Patientwants torebill readyRx. It's moreexpensive."Myinsurancehasn'tchanged."Hand overcard & asks:"How muchis it?"Have toexplainMedicarepreferredpricing.Newinsurancerejectionyou've neverseen before."Can't youjust call myinsuranceand get theinfo?"Are youopentoday?Refill istoosoon."You can'tjust look upmy newinsurance?"Lose goodpatientbecause ofinsurance."It didn'tneed a PAlast year!""Why is it soexpensive?!"Patient triesto give newinsuranceover phone."Newinsuranceonly sent meone card."Explaindeductiblesto a grownadult.Explain thatyou don'ttake theirinsuranceanymore.Patient callsfor pricewithout Rx orinsurance onfile.Can youuse mycoupon?"Can youbill my lastyear'sinsurance?""Insurancedidn't senda newcard."I called thismorning formyprescription.

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient gives you expired insurance card.
  2. Patient actually HAPPY with new insurance!
  3. "I don't have a deductible!"
  4. Patient wants to rebill ready Rx. It's more expensive.
  5. "My insurance hasn't changed."
  6. Hand over card & asks: "How much is it?"
  7. Have to explain Medicare preferred pricing.
  8. New insurance rejection you've never seen before.
  9. "Can't you just call my insurance and get the info?"
  10. Are you open today?
  11. Refill is too soon.
  12. "You can't just look up my new insurance?"
  13. Lose good patient because of insurance.
  14. "It didn't need a PA last year!"
  15. "Why is it so expensive?!"
  16. Patient tries to give new insurance over phone.
  17. "New insurance only sent me one card."
  18. Explain deductibles to a grown adult.
  19. Explain that you don't take their insurance anymore.
  20. Patient calls for price without Rx or insurance on file.
  21. Can you use my coupon?
  22. "Can you bill my last year's insurance?"
  23. "Insurance didn't send a new card."
  24. I called this morning for my prescription.