(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hand over card & asks: "How much is it?"
"Can you bill my last year's insurance?"
"Why is it so expensive?!"
Have to explain Medicare preferred pricing.
"My insurance hasn't changed."
"I don't have a deductible!"
Refill is too soon.
Explain that you don't take their insurance anymore.
Patient tries to give new insurance over phone.
Patient calls for price without Rx or insurance on file.
"Insurance didn't send a new card."
New insurance rejection you've never seen before.
Patient gives you expired insurance card.
Patient actually HAPPY with new insurance!
Patient wants to rebill ready Rx. It's more expensive.
Can you use my coupon?
"Can't you just call my insurance and get the info?"