Your callergave their VZID numberinstead oftheir EIDYour callerneeds toupdate theircontactinformationYou referredyour caller toPayroll atVerizon fortheir inquiryYour callerslast namestarts with a“Z”Your callerrequested PPWto be sent totheir personalemail addressYour calleris COVID19 positiveright now Your JURISfroze duringa callYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYourcaller didnot havetheir EIDYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callerneededtransferredto anyoneYour callerscallconnectionwas cuttingin and outYour callersaysMySedgwickis downYour callerhung upbefore youcould give thecall closingYour JURISfroze duringa callYour callerhas calledmore than 2times todayWe receivedPPW todayfrom yourcallerYour callersphonenumberstarted with380 area codeYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYou assistedanothercolleaguewith a callquestionYour callergave you acomplimentYourcaller wasnot paidon timeYourcallersclaim isDNYour callersMD is out ofofficecurrentlyYourcaller isan MDYour callersent in PPWbut you didnot see it inSIRYour callermentionedthe weathertodayYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersfirst namestarts with a“V”Your callersaid theword“Excellent”You receivedan extremelyescalatedcallerYour callerasked forsomething youdont have theability tocompleteYour callerrequested tospeak with aSRimmediatelyYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersclaim hassomething inthe alert boxYour callergave their VZID numberinstead oftheir EIDYour callerneeds toupdate theircontactinformationYou referredyour caller toPayroll atVerizon fortheir inquiryYour callerslast namestarts with a“Z”Your callerrequested PPWto be sent totheir personalemail addressYour calleris COVID19 positiveright now Your JURISfroze duringa callYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYourcaller didnot havetheir EIDYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callerneededtransferredto anyoneYour callerscallconnectionwas cuttingin and outYour callersaysMySedgwickis downYour callerhung upbefore youcould give thecall closingYour JURISfroze duringa callYour callerhas calledmore than 2times todayWe receivedPPW todayfrom yourcallerYour callersphonenumberstarted with380 area codeYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYou assistedanothercolleaguewith a callquestionYour callergave you acomplimentYourcaller wasnot paidon timeYourcallersclaim isDNYour callersMD is out ofofficecurrentlyYourcaller isan MDYour callersent in PPWbut you didnot see it inSIRYour callermentionedthe weathertodayYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersfirst namestarts with a“V”Your callersaid theword“Excellent”You receivedan extremelyescalatedcallerYour callerasked forsomething youdont have theability tocompleteYour callerrequested tospeak with aSRimmediatelyYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersclaim hassomething inthe alert box

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
  1. Your caller gave their VZ ID number instead of their EID
  2. Your caller needs to update their contact information
  3. You referred your caller to Payroll at Verizon for their inquiry
  4. Your callers last name starts with a “Z”
  5. Your caller requested PPW to be sent to their personal email address
  6. Your caller is COVID 19 positive right now
  7. Your JURIS froze during a call
  8. Your caller asked you to walk them through something in the MySedgwick website
  9. Your caller did not have their EID
  10. Your caller has spoke with at least 3 people from Sedgwick today
  11. Your caller needed transferred to anyone
  12. Your callers call connection was cutting in and out
  13. Your caller says MySedgwick is down
  14. Your caller hung up before you could give the call closing
  15. Your JURIS froze during a call
  16. Your caller has called more than 2 times today
  17. We received PPW today from your caller
  18. Your callers phone number started with 380 area code
  19. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  20. You assisted another colleague with a call question
  21. Your caller gave you a compliment
  22. Your caller was not paid on time
  23. Your callers claim is DN
  24. Your callers MD is out of office currently
  25. Your caller is an MD
  26. Your caller sent in PPW but you did not see it in SIR
  27. Your caller mentioned the weather today
  28. Your callers claim was DN because the wrong type of MD signed the forms
  29. Your callers first name starts with a “V”
  30. Your caller said the word “Excellent”
  31. You received an extremely escalated caller
  32. Your caller asked for something you dont have the ability to complete
  33. Your caller requested to speak with a SR immediately
  34. Your caller asked if we can use the full social security number to verify them
  35. Your callers claim has something in the alert box