We receivedPPW todayfrom yourcallerYour JURISfroze duringa callYou assistedanothercolleaguewith a callquestionYour callermentionedthe weathertodayYour callerscallconnectionwas cuttingin and outYour callerneededtransferredto anyoneYour callerasked if we canuse the fullsocial securitynumber to verifythemYour calleris COVID19 positiveright now Your callerhas calledmore than 2times todayYour callersclaim hassomething inthe alert boxYourcaller isan MDYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callersphonenumberstarted with380 area codeYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersMD is out ofofficecurrentlyYour callerhung upbefore youcould give thecall closingYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller wasnot paidon timeYour callergave their VZID numberinstead oftheir EIDYour callerrequested PPWto be sent totheir personalemail addressYour callergave you acomplimentYour callersaid theword“Excellent”Your callerslast namestarts with a“Z”Your callersaysMySedgwickis downYour callerasked forsomething youdont have theability tocompleteYourcaller didnot havetheir EIDYour callerrequested tospeak with aSRimmediatelyYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerneeds toupdate theircontactinformationYou referredyour caller toPayroll atVerizon fortheir inquiryYour callersent in PPWbut you didnot see it inSIRYour JURISfroze duringa callYourcallersclaim isDNYou receivedan extremelyescalatedcallerYour callersfirst namestarts with a“V”We receivedPPW todayfrom yourcallerYour JURISfroze duringa callYou assistedanothercolleaguewith a callquestionYour callermentionedthe weathertodayYour callerscallconnectionwas cuttingin and outYour callerneededtransferredto anyoneYour callerasked if we canuse the fullsocial securitynumber to verifythemYour calleris COVID19 positiveright now Your callerhas calledmore than 2times todayYour callersclaim hassomething inthe alert boxYourcaller isan MDYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callersphonenumberstarted with380 area codeYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersMD is out ofofficecurrentlyYour callerhung upbefore youcould give thecall closingYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller wasnot paidon timeYour callergave their VZID numberinstead oftheir EIDYour callerrequested PPWto be sent totheir personalemail addressYour callergave you acomplimentYour callersaid theword“Excellent”Your callerslast namestarts with a“Z”Your callersaysMySedgwickis downYour callerasked forsomething youdont have theability tocompleteYourcaller didnot havetheir EIDYour callerrequested tospeak with aSRimmediatelyYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerneeds toupdate theircontactinformationYou referredyour caller toPayroll atVerizon fortheir inquiryYour callersent in PPWbut you didnot see it inSIRYour JURISfroze duringa callYourcallersclaim isDNYou receivedan extremelyescalatedcallerYour callersfirst namestarts with a“V”

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
  1. We received PPW today from your caller
  2. Your JURIS froze during a call
  3. You assisted another colleague with a call question
  4. Your caller mentioned the weather today
  5. Your callers call connection was cutting in and out
  6. Your caller needed transferred to anyone
  7. Your caller asked if we can use the full social security number to verify them
  8. Your caller is COVID 19 positive right now
  9. Your caller has called more than 2 times today
  10. Your callers claim has something in the alert box
  11. Your caller is an MD
  12. Your caller asked you to walk them through something in the MySedgwick website
  13. Your callers phone number started with 380 area code
  14. Your callers claim was DN because the wrong type of MD signed the forms
  15. Your callers MD is out of office currently
  16. Your caller hung up before you could give the call closing
  17. Your caller has spoke with at least 3 people from Sedgwick today
  18. Your caller was not paid on time
  19. Your caller gave their VZ ID number instead of their EID
  20. Your caller requested PPW to be sent to their personal email address
  21. Your caller gave you a compliment
  22. Your caller said the word “Excellent”
  23. Your callers last name starts with a “Z”
  24. Your caller says MySedgwick is down
  25. Your caller asked for something you dont have the ability to complete
  26. Your caller did not have their EID
  27. Your caller requested to speak with a SR immediately
  28. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  29. Your caller needs to update their contact information
  30. You referred your caller to Payroll at Verizon for their inquiry
  31. Your caller sent in PPW but you did not see it in SIR
  32. Your JURIS froze during a call
  33. Your callers claim is DN
  34. You received an extremely escalated caller
  35. Your callers first name starts with a “V”