Your caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYourcaller didnot havetheir EIDYour callersclaim hassomething inthe alert boxYour callersclaim was DNbecause thewrong type ofMD signed theformsYou assistedanothercolleaguewith a callquestionYour callerasked forsomething youdont have theability tocompleteYour callersaysMySedgwickis downYour callerslast namestarts with a“Z”Your callerscallconnectionwas cuttingin and outYour callersphonenumberstarted with380 area codeYou receivedan extremelyescalatedcallerYour callermentionedthe weathertodayYour callersMD is out ofofficecurrentlyYourcaller isan MDYour callerrequested PPWto be sent totheir personalemail addressYour JURISfroze duringa callYourcallersclaim isDNYour callerneededtransferredto anyoneWe receivedPPW todayfrom yourcallerYour callergave you acomplimentYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersent in PPWbut you didnot see it inSIRYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerneeds toupdate theircontactinformationYour callerrequested tospeak with aSRimmediatelyYour callersfirst namestarts with a“V”Your calleris COVID19 positiveright now You referredyour caller toPayroll atVerizon fortheir inquiryYour callerhung upbefore youcould give thecall closingYour callergave their VZID numberinstead oftheir EIDYour callersaid theword“Excellent”Your callerhas calledmore than 2times todayYourcaller wasnot paidon timeYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYourcaller didnot havetheir EIDYour callersclaim hassomething inthe alert boxYour callersclaim was DNbecause thewrong type ofMD signed theformsYou assistedanothercolleaguewith a callquestionYour callerasked forsomething youdont have theability tocompleteYour callersaysMySedgwickis downYour callerslast namestarts with a“Z”Your callerscallconnectionwas cuttingin and outYour callersphonenumberstarted with380 area codeYou receivedan extremelyescalatedcallerYour callermentionedthe weathertodayYour callersMD is out ofofficecurrentlyYourcaller isan MDYour callerrequested PPWto be sent totheir personalemail addressYour JURISfroze duringa callYourcallersclaim isDNYour callerneededtransferredto anyoneWe receivedPPW todayfrom yourcallerYour callergave you acomplimentYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersent in PPWbut you didnot see it inSIRYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerneeds toupdate theircontactinformationYour callerrequested tospeak with aSRimmediatelyYour callersfirst namestarts with a“V”Your calleris COVID19 positiveright now You referredyour caller toPayroll atVerizon fortheir inquiryYour callerhung upbefore youcould give thecall closingYour callergave their VZID numberinstead oftheir EIDYour callersaid theword“Excellent”Your callerhas calledmore than 2times todayYourcaller wasnot paidon time

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller has spoke with at least 3 people from Sedgwick today
  2. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  3. Your caller did not have their EID
  4. Your callers claim has something in the alert box
  5. Your callers claim was DN because the wrong type of MD signed the forms
  6. You assisted another colleague with a call question
  7. Your caller asked for something you dont have the ability to complete
  8. Your caller says MySedgwick is down
  9. Your callers last name starts with a “Z”
  10. Your callers call connection was cutting in and out
  11. Your callers phone number started with 380 area code
  12. You received an extremely escalated caller
  13. Your caller mentioned the weather today
  14. Your callers MD is out of office currently
  15. Your caller is an MD
  16. Your caller requested PPW to be sent to their personal email address
  17. Your JURIS froze during a call
  18. Your callers claim is DN
  19. Your caller needed transferred to anyone
  20. We received PPW today from your caller
  21. Your caller gave you a compliment
  22. Your JURIS froze during a call
  23. Your caller asked if we can use the full social security number to verify them
  24. Your caller sent in PPW but you did not see it in SIR
  25. Your caller asked you to walk them through something in the MySedgwick website
  26. Your caller needs to update their contact information
  27. Your caller requested to speak with a SR immediately
  28. Your callers first name starts with a “V”
  29. Your caller is COVID 19 positive right now
  30. You referred your caller to Payroll at Verizon for their inquiry
  31. Your caller hung up before you could give the call closing
  32. Your caller gave their VZ ID number instead of their EID
  33. Your caller said the word “Excellent”
  34. Your caller has called more than 2 times today
  35. Your caller was not paid on time