Your callerslast namestarts with a“Z”Your caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callerrequested PPWto be sent totheir personalemail addressYour callerrequested tospeak with aSRimmediatelyYour callersMD is out ofofficecurrentlyYourcaller didnot havetheir EIDYou assistedanothercolleaguewith a callquestionYour JURISfroze duringa callYour callersphonenumberstarted with380 area codeYour callersent in PPWbut you didnot see it inSIRYour callersaid theword“Excellent”Yourcaller isan MDYour callergave you acomplimentYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersfirst namestarts with a“V”You referredyour caller toPayroll atVerizon fortheir inquiryYour callerneededtransferredto anyoneYour callermentionedthe weathertodayYour callerhung upbefore youcould give thecall closingYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callergave their VZID numberinstead oftheir EIDYour callerneeds toupdate theircontactinformationYour callersclaim hassomething inthe alert boxYourcaller wasnot paidon timeYou receivedan extremelyescalatedcallerYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour calleris COVID19 positiveright now Your callersaysMySedgwickis downYour callerscallconnectionwas cuttingin and outYour callerhas calledmore than 2times todayYour callerasked forsomething youdont have theability tocompleteWe receivedPPW todayfrom yourcallerYourcallersclaim isDNYour JURISfroze duringa callYour callerslast namestarts with a“Z”Your caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callerrequested PPWto be sent totheir personalemail addressYour callerrequested tospeak with aSRimmediatelyYour callersMD is out ofofficecurrentlyYourcaller didnot havetheir EIDYou assistedanothercolleaguewith a callquestionYour JURISfroze duringa callYour callersphonenumberstarted with380 area codeYour callersent in PPWbut you didnot see it inSIRYour callersaid theword“Excellent”Yourcaller isan MDYour callergave you acomplimentYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersfirst namestarts with a“V”You referredyour caller toPayroll atVerizon fortheir inquiryYour callerneededtransferredto anyoneYour callermentionedthe weathertodayYour callerhung upbefore youcould give thecall closingYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callergave their VZID numberinstead oftheir EIDYour callerneeds toupdate theircontactinformationYour callersclaim hassomething inthe alert boxYourcaller wasnot paidon timeYou receivedan extremelyescalatedcallerYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour calleris COVID19 positiveright now Your callersaysMySedgwickis downYour callerscallconnectionwas cuttingin and outYour callerhas calledmore than 2times todayYour callerasked forsomething youdont have theability tocompleteWe receivedPPW todayfrom yourcallerYourcallersclaim isDNYour JURISfroze duringa call

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your callers last name starts with a “Z”
  2. Your caller asked you to walk them through something in the MySedgwick website
  3. Your callers claim was DN because the wrong type of MD signed the forms
  4. Your caller requested PPW to be sent to their personal email address
  5. Your caller requested to speak with a SR immediately
  6. Your callers MD is out of office currently
  7. Your caller did not have their EID
  8. You assisted another colleague with a call question
  9. Your JURIS froze during a call
  10. Your callers phone number started with 380 area code
  11. Your caller sent in PPW but you did not see it in SIR
  12. Your caller said the word “Excellent”
  13. Your caller is an MD
  14. Your caller gave you a compliment
  15. Your caller asked if we can use the full social security number to verify them
  16. Your callers first name starts with a “V”
  17. You referred your caller to Payroll at Verizon for their inquiry
  18. Your caller needed transferred to anyone
  19. Your caller mentioned the weather today
  20. Your caller hung up before you could give the call closing
  21. Your caller has spoke with at least 3 people from Sedgwick today
  22. Your caller gave their VZ ID number instead of their EID
  23. Your caller needs to update their contact information
  24. Your callers claim has something in the alert box
  25. Your caller was not paid on time
  26. You received an extremely escalated caller
  27. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  28. Your caller is COVID 19 positive right now
  29. Your caller says MySedgwick is down
  30. Your callers call connection was cutting in and out
  31. Your caller has called more than 2 times today
  32. Your caller asked for something you dont have the ability to complete
  33. We received PPW today from your caller
  34. Your callers claim is DN
  35. Your JURIS froze during a call