Your callerscallconnectionwas cuttingin and outYour calleris COVID19 positiveright now Yourcallersclaim isDNYour callersMD is out ofofficecurrentlyYour callerhas calledmore than 2times todayYou receivedan extremelyescalatedcallerYourcaller didnot havetheir EIDYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callergave their VZID numberinstead oftheir EIDYour callerrequested PPWto be sent totheir personalemail addressYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayWe receivedPPW todayfrom yourcallerYour callerrequested tospeak with aSRimmediatelyYour callersaid theword“Excellent”Your callerhung upbefore youcould give thecall closingYourcaller wasnot paidon timeYour callermentionedthe weathertodayYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersaysMySedgwickis downYour callerslast namestarts with a“Z”Yourcaller isan MDYour callerasked forsomething youdont have theability tocompleteYour callersclaim hassomething inthe alert boxYou referredyour caller toPayroll atVerizon fortheir inquiryYour JURISfroze duringa callYour callerneededtransferredto anyoneYou assistedanothercolleaguewith a callquestionYour callersfirst namestarts with a“V”Your callersphonenumberstarted with380 area codeYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerneeds toupdate theircontactinformationYour callersent in PPWbut you didnot see it inSIRYour callergave you acomplimentYour callerscallconnectionwas cuttingin and outYour calleris COVID19 positiveright now Yourcallersclaim isDNYour callersMD is out ofofficecurrentlyYour callerhas calledmore than 2times todayYou receivedan extremelyescalatedcallerYourcaller didnot havetheir EIDYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callergave their VZID numberinstead oftheir EIDYour callerrequested PPWto be sent totheir personalemail addressYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayWe receivedPPW todayfrom yourcallerYour callerrequested tospeak with aSRimmediatelyYour callersaid theword“Excellent”Your callerhung upbefore youcould give thecall closingYourcaller wasnot paidon timeYour callermentionedthe weathertodayYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersaysMySedgwickis downYour callerslast namestarts with a“Z”Yourcaller isan MDYour callerasked forsomething youdont have theability tocompleteYour callersclaim hassomething inthe alert boxYou referredyour caller toPayroll atVerizon fortheir inquiryYour JURISfroze duringa callYour callerneededtransferredto anyoneYou assistedanothercolleaguewith a callquestionYour callersfirst namestarts with a“V”Your callersphonenumberstarted with380 area codeYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerneeds toupdate theircontactinformationYour callersent in PPWbut you didnot see it inSIRYour callergave you acompliment

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your callers call connection was cutting in and out
  2. Your caller is COVID 19 positive right now
  3. Your callers claim is DN
  4. Your callers MD is out of office currently
  5. Your caller has called more than 2 times today
  6. You received an extremely escalated caller
  7. Your caller did not have their EID
  8. Your JURIS froze during a call
  9. Your caller asked if we can use the full social security number to verify them
  10. Your caller gave their VZ ID number instead of their EID
  11. Your caller requested PPW to be sent to their personal email address
  12. Your caller has spoke with at least 3 people from Sedgwick today
  13. We received PPW today from your caller
  14. Your caller requested to speak with a SR immediately
  15. Your caller said the word “Excellent”
  16. Your caller hung up before you could give the call closing
  17. Your caller was not paid on time
  18. Your caller mentioned the weather today
  19. Your callers claim was DN because the wrong type of MD signed the forms
  20. Your caller says MySedgwick is down
  21. Your callers last name starts with a “Z”
  22. Your caller is an MD
  23. Your caller asked for something you dont have the ability to complete
  24. Your callers claim has something in the alert box
  25. You referred your caller to Payroll at Verizon for their inquiry
  26. Your JURIS froze during a call
  27. Your caller needed transferred to anyone
  28. You assisted another colleague with a call question
  29. Your callers first name starts with a “V”
  30. Your callers phone number started with 380 area code
  31. Your caller asked you to walk them through something in the MySedgwick website
  32. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  33. Your caller needs to update their contact information
  34. Your caller sent in PPW but you did not see it in SIR
  35. Your caller gave you a compliment