Yourcaller didnot havetheir EIDYour callermentionedthe weathertodayYour callerneeds toupdate theircontactinformationYour callerrequested PPWto be sent totheir personalemail addressYou receivedan extremelyescalatedcallerWe receivedPPW todayfrom yourcallerYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerscallconnectionwas cuttingin and outYour callergave their VZID numberinstead oftheir EIDYour callerhung upbefore youcould give thecall closingYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersclaim hassomething inthe alert boxYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerasked forsomething youdont have theability tocompleteYour callersaid theword“Excellent”Your callerslast namestarts with a“Z”Your callerneededtransferredto anyoneYour callersaysMySedgwickis downYour callerhas calledmore than 2times todayYour callergave you acomplimentYour callersfirst namestarts with a“V”Your caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callersent in PPWbut you didnot see it inSIRYour callerrequested tospeak with aSRimmediatelyYou assistedanothercolleaguewith a callquestionYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersphonenumberstarted with380 area codeYourcallersclaim isDNYour calleris COVID19 positiveright now Yourcaller wasnot paidon timeYour callersMD is out ofofficecurrentlyYourcaller isan MDYour JURISfroze duringa callYou referredyour caller toPayroll atVerizon fortheir inquiryYourcaller didnot havetheir EIDYour callermentionedthe weathertodayYour callerneeds toupdate theircontactinformationYour callerrequested PPWto be sent totheir personalemail addressYou receivedan extremelyescalatedcallerWe receivedPPW todayfrom yourcallerYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerscallconnectionwas cuttingin and outYour callergave their VZID numberinstead oftheir EIDYour callerhung upbefore youcould give thecall closingYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersclaim hassomething inthe alert boxYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerasked forsomething youdont have theability tocompleteYour callersaid theword“Excellent”Your callerslast namestarts with a“Z”Your callerneededtransferredto anyoneYour callersaysMySedgwickis downYour callerhas calledmore than 2times todayYour callergave you acomplimentYour callersfirst namestarts with a“V”Your caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callersent in PPWbut you didnot see it inSIRYour callerrequested tospeak with aSRimmediatelyYou assistedanothercolleaguewith a callquestionYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersphonenumberstarted with380 area codeYourcallersclaim isDNYour calleris COVID19 positiveright now Yourcaller wasnot paidon timeYour callersMD is out ofofficecurrentlyYourcaller isan MDYour JURISfroze duringa callYou referredyour caller toPayroll atVerizon fortheir inquiry

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller did not have their EID
  2. Your caller mentioned the weather today
  3. Your caller needs to update their contact information
  4. Your caller requested PPW to be sent to their personal email address
  5. You received an extremely escalated caller
  6. We received PPW today from your caller
  7. Your caller asked you to walk them through something in the MySedgwick website
  8. Your callers call connection was cutting in and out
  9. Your caller gave their VZ ID number instead of their EID
  10. Your caller hung up before you could give the call closing
  11. Your JURIS froze during a call
  12. Your caller asked if we can use the full social security number to verify them
  13. Your callers claim has something in the alert box
  14. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  15. Your caller asked for something you dont have the ability to complete
  16. Your caller said the word “Excellent”
  17. Your callers last name starts with a “Z”
  18. Your caller needed transferred to anyone
  19. Your caller says MySedgwick is down
  20. Your caller has called more than 2 times today
  21. Your caller gave you a compliment
  22. Your callers first name starts with a “V”
  23. Your caller has spoke with at least 3 people from Sedgwick today
  24. Your caller sent in PPW but you did not see it in SIR
  25. Your caller requested to speak with a SR immediately
  26. You assisted another colleague with a call question
  27. Your callers claim was DN because the wrong type of MD signed the forms
  28. Your callers phone number started with 380 area code
  29. Your callers claim is DN
  30. Your caller is COVID 19 positive right now
  31. Your caller was not paid on time
  32. Your callers MD is out of office currently
  33. Your caller is an MD
  34. Your JURIS froze during a call
  35. You referred your caller to Payroll at Verizon for their inquiry