Your callersent in PPWbut you didnot see it inSIRYour callerhas calledmore than 2times todayYou referredyour caller toPayroll atVerizon fortheir inquiryYour callerrequested tospeak with aSRimmediatelyYour calleris COVID19 positiveright now Your JURISfroze duringa callYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersfirst namestarts with a“V”Your callersclaim hassomething inthe alert boxYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYou receivedan extremelyescalatedcallerYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersaid theword“Excellent”Your JURISfroze duringa callWe receivedPPW todayfrom yourcallerYour callersMD is out ofofficecurrentlyYour callersphonenumberstarted with380 area codeYour callerscallconnectionwas cuttingin and outYour callerasked forsomething youdont have theability tocompleteYour callerneededtransferredto anyoneYour callerrequested PPWto be sent totheir personalemail addressYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller wasnot paidon timeYourcallersclaim isDNYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerneeds toupdate theircontactinformationYour callersaysMySedgwickis downYour callergave their VZID numberinstead oftheir EIDYour callerslast namestarts with a“Z”Your callergave you acomplimentYour callermentionedthe weathertodayYour callerhung upbefore youcould give thecall closingYourcaller didnot havetheir EIDYour callersent in PPWbut you didnot see it inSIRYour callerhas calledmore than 2times todayYou referredyour caller toPayroll atVerizon fortheir inquiryYour callerrequested tospeak with aSRimmediatelyYour calleris COVID19 positiveright now Your JURISfroze duringa callYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersfirst namestarts with a“V”Your callersclaim hassomething inthe alert boxYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYou receivedan extremelyescalatedcallerYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersaid theword“Excellent”Your JURISfroze duringa callWe receivedPPW todayfrom yourcallerYour callersMD is out ofofficecurrentlyYour callersphonenumberstarted with380 area codeYour callerscallconnectionwas cuttingin and outYour callerasked forsomething youdont have theability tocompleteYour callerneededtransferredto anyoneYour callerrequested PPWto be sent totheir personalemail addressYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller wasnot paidon timeYourcallersclaim isDNYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerneeds toupdate theircontactinformationYour callersaysMySedgwickis downYour callergave their VZID numberinstead oftheir EIDYour callerslast namestarts with a“Z”Your callergave you acomplimentYour callermentionedthe weathertodayYour callerhung upbefore youcould give thecall closingYourcaller didnot havetheir EID

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
  1. Your caller sent in PPW but you did not see it in SIR
  2. Your caller has called more than 2 times today
  3. You referred your caller to Payroll at Verizon for their inquiry
  4. Your caller requested to speak with a SR immediately
  5. Your caller is COVID 19 positive right now
  6. Your JURIS froze during a call
  7. Your callers claim was DN because the wrong type of MD signed the forms
  8. Your callers first name starts with a “V”
  9. Your callers claim has something in the alert box
  10. Your caller asked you to walk them through something in the MySedgwick website
  11. You received an extremely escalated caller
  12. Your caller asked if we can use the full social security number to verify them
  13. Your caller said the word “Excellent”
  14. Your JURIS froze during a call
  15. We received PPW today from your caller
  16. Your callers MD is out of office currently
  17. Your callers phone number started with 380 area code
  18. Your callers call connection was cutting in and out
  19. Your caller asked for something you dont have the ability to complete
  20. Your caller needed transferred to anyone
  21. Your caller requested PPW to be sent to their personal email address
  22. Your caller has spoke with at least 3 people from Sedgwick today
  23. Your caller was not paid on time
  24. Your callers claim is DN
  25. Your caller is an MD
  26. You assisted another colleague with a call question
  27. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  28. Your caller needs to update their contact information
  29. Your caller says MySedgwick is down
  30. Your caller gave their VZ ID number instead of their EID
  31. Your callers last name starts with a “Z”
  32. Your caller gave you a compliment
  33. Your caller mentioned the weather today
  34. Your caller hung up before you could give the call closing
  35. Your caller did not have their EID