Your callerneededtransferredto anyoneYourcaller wasnot paidon timeYour callersent in PPWbut you didnot see it inSIRYour JURISfroze duringa callWe receivedPPW todayfrom yourcallerYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour JURISfroze duringa callYour callersphonenumberstarted with380 area codeYour callerscallconnectionwas cuttingin and outYour callerslast namestarts with a“Z”Your calleris COVID19 positiveright now Yourcaller didnot havetheir EIDYour callerasked forsomething youdont have theability tocompleteYourcallersclaim isDNYou referredyour caller toPayroll atVerizon fortheir inquiryYourcaller isan MDYour callerneeds toupdate theircontactinformationYour callersclaim hassomething inthe alert boxYour callerhas calledmore than 2times todayYour callersMD is out ofofficecurrentlyYour callersfirst namestarts with a“V”Your callerrequested PPWto be sent totheir personalemail addressYour callergave their VZID numberinstead oftheir EIDYour callersclaim was DNbecause thewrong type ofMD signed theformsYou receivedan extremelyescalatedcallerYour callermentionedthe weathertodayYour callersaid theword“Excellent”You assistedanothercolleaguewith a callquestionYour callerhung upbefore youcould give thecall closingYour callergave you acomplimentYour callerrequested tospeak with aSRimmediatelyYour callersaysMySedgwickis downYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerneededtransferredto anyoneYourcaller wasnot paidon timeYour callersent in PPWbut you didnot see it inSIRYour JURISfroze duringa callWe receivedPPW todayfrom yourcallerYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour JURISfroze duringa callYour callersphonenumberstarted with380 area codeYour callerscallconnectionwas cuttingin and outYour callerslast namestarts with a“Z”Your calleris COVID19 positiveright now Yourcaller didnot havetheir EIDYour callerasked forsomething youdont have theability tocompleteYourcallersclaim isDNYou referredyour caller toPayroll atVerizon fortheir inquiryYourcaller isan MDYour callerneeds toupdate theircontactinformationYour callersclaim hassomething inthe alert boxYour callerhas calledmore than 2times todayYour callersMD is out ofofficecurrentlyYour callersfirst namestarts with a“V”Your callerrequested PPWto be sent totheir personalemail addressYour callergave their VZID numberinstead oftheir EIDYour callersclaim was DNbecause thewrong type ofMD signed theformsYou receivedan extremelyescalatedcallerYour callermentionedthe weathertodayYour callersaid theword“Excellent”You assistedanothercolleaguewith a callquestionYour callerhung upbefore youcould give thecall closingYour callergave you acomplimentYour callerrequested tospeak with aSRimmediatelyYour callersaysMySedgwickis downYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerasked if we canuse the fullsocial securitynumber to verifythem

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller needed transferred to anyone
  2. Your caller was not paid on time
  3. Your caller sent in PPW but you did not see it in SIR
  4. Your JURIS froze during a call
  5. We received PPW today from your caller
  6. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  7. Your caller has spoke with at least 3 people from Sedgwick today
  8. Your JURIS froze during a call
  9. Your callers phone number started with 380 area code
  10. Your callers call connection was cutting in and out
  11. Your callers last name starts with a “Z”
  12. Your caller is COVID 19 positive right now
  13. Your caller did not have their EID
  14. Your caller asked for something you dont have the ability to complete
  15. Your callers claim is DN
  16. You referred your caller to Payroll at Verizon for their inquiry
  17. Your caller is an MD
  18. Your caller needs to update their contact information
  19. Your callers claim has something in the alert box
  20. Your caller has called more than 2 times today
  21. Your callers MD is out of office currently
  22. Your callers first name starts with a “V”
  23. Your caller requested PPW to be sent to their personal email address
  24. Your caller gave their VZ ID number instead of their EID
  25. Your callers claim was DN because the wrong type of MD signed the forms
  26. You received an extremely escalated caller
  27. Your caller mentioned the weather today
  28. Your caller said the word “Excellent”
  29. You assisted another colleague with a call question
  30. Your caller hung up before you could give the call closing
  31. Your caller gave you a compliment
  32. Your caller requested to speak with a SR immediately
  33. Your caller says MySedgwick is down
  34. Your caller asked you to walk them through something in the MySedgwick website
  35. Your caller asked if we can use the full social security number to verify them