Your callerhung upbefore youcould give thecall closingYour callerrequested PPWto be sent totheir personalemail addressYour callerneededtransferredto anyoneYour callerhas calledmore than 2times todayYour calleris COVID19 positiveright now Your caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callersclaim was DNbecause thewrong type ofMD signed theformsYourcaller wasnot paidon timeWe receivedPPW todayfrom yourcallerYour callerscallconnectionwas cuttingin and outYou receivedan extremelyescalatedcallerYour callersclaim hassomething inthe alert boxYour callermentionedthe weathertodayYour callerneeds toupdate theircontactinformationYour callersaid theword“Excellent”Your callergave you acomplimentYour callersphonenumberstarted with380 area codeYour callerslast namestarts with a“Z”Yourcaller didnot havetheir EIDYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersaysMySedgwickis downYour callersfirst namestarts with a“V”Your callerasked forsomething youdont have theability tocompleteYour callersent in PPWbut you didnot see it inSIRYour JURISfroze duringa callYour callerrequested tospeak with aSRimmediatelyYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcallersclaim isDNYour JURISfroze duringa callYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callersMD is out ofofficecurrentlyYou referredyour caller toPayroll atVerizon fortheir inquiryYour callergave their VZID numberinstead oftheir EIDYour callerhung upbefore youcould give thecall closingYour callerrequested PPWto be sent totheir personalemail addressYour callerneededtransferredto anyoneYour callerhas calledmore than 2times todayYour calleris COVID19 positiveright now Your caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callersclaim was DNbecause thewrong type ofMD signed theformsYourcaller wasnot paidon timeWe receivedPPW todayfrom yourcallerYour callerscallconnectionwas cuttingin and outYou receivedan extremelyescalatedcallerYour callersclaim hassomething inthe alert boxYour callermentionedthe weathertodayYour callerneeds toupdate theircontactinformationYour callersaid theword“Excellent”Your callergave you acomplimentYour callersphonenumberstarted with380 area codeYour callerslast namestarts with a“Z”Yourcaller didnot havetheir EIDYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callersaysMySedgwickis downYour callersfirst namestarts with a“V”Your callerasked forsomething youdont have theability tocompleteYour callersent in PPWbut you didnot see it inSIRYour JURISfroze duringa callYour callerrequested tospeak with aSRimmediatelyYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcallersclaim isDNYour JURISfroze duringa callYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callersMD is out ofofficecurrentlyYou referredyour caller toPayroll atVerizon fortheir inquiryYour callergave their VZID numberinstead oftheir EID

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller hung up before you could give the call closing
  2. Your caller requested PPW to be sent to their personal email address
  3. Your caller needed transferred to anyone
  4. Your caller has called more than 2 times today
  5. Your caller is COVID 19 positive right now
  6. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  7. Your callers claim was DN because the wrong type of MD signed the forms
  8. Your caller was not paid on time
  9. We received PPW today from your caller
  10. Your callers call connection was cutting in and out
  11. You received an extremely escalated caller
  12. Your callers claim has something in the alert box
  13. Your caller mentioned the weather today
  14. Your caller needs to update their contact information
  15. Your caller said the word “Excellent”
  16. Your caller gave you a compliment
  17. Your callers phone number started with 380 area code
  18. Your callers last name starts with a “Z”
  19. Your caller did not have their EID
  20. Your caller asked if we can use the full social security number to verify them
  21. Your caller says MySedgwick is down
  22. Your callers first name starts with a “V”
  23. Your caller asked for something you dont have the ability to complete
  24. Your caller sent in PPW but you did not see it in SIR
  25. Your JURIS froze during a call
  26. Your caller requested to speak with a SR immediately
  27. Your caller asked you to walk them through something in the MySedgwick website
  28. Your caller has spoke with at least 3 people from Sedgwick today
  29. Your callers claim is DN
  30. Your JURIS froze during a call
  31. Your caller is an MD
  32. You assisted another colleague with a call question
  33. Your callers MD is out of office currently
  34. You referred your caller to Payroll at Verizon for their inquiry
  35. Your caller gave their VZ ID number instead of their EID