Your callerneededtransferredto anyoneYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYourcaller isan MDYour callerasked forsomething youdont have theability tocompleteYour callerasked if we canuse the fullsocial securitynumber to verifythemYour calleris COVID19 positiveright now Yourcallersclaim isDNYour callerscallconnectionwas cuttingin and outYou receivedan extremelyescalatedcallerYour callersent in PPWbut you didnot see it inSIRYou assistedanothercolleaguewith a callquestionYourcaller didnot havetheir EIDYour JURISfroze duringa callWe receivedPPW todayfrom yourcallerYour callerrequested PPWto be sent totheir personalemail addressYour callersMD is out ofofficecurrentlyYour callersfirst namestarts with a“V”Your callersphonenumberstarted with380 area codeYour callerhas calledmore than 2times todayYour callerneeds toupdate theircontactinformationYour callerrequested tospeak with aSRimmediatelyYour callerhung upbefore youcould give thecall closingYour callerslast namestarts with a“Z”Your callermentionedthe weathertodayYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callersaysMySedgwickis downYour callergave you acomplimentYour callersclaim hassomething inthe alert boxYour callergave their VZID numberinstead oftheir EIDYou referredyour caller toPayroll atVerizon fortheir inquiryYour JURISfroze duringa callYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersaid theword“Excellent”Yourcaller wasnot paidon timeYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerneededtransferredto anyoneYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYourcaller isan MDYour callerasked forsomething youdont have theability tocompleteYour callerasked if we canuse the fullsocial securitynumber to verifythemYour calleris COVID19 positiveright now Yourcallersclaim isDNYour callerscallconnectionwas cuttingin and outYou receivedan extremelyescalatedcallerYour callersent in PPWbut you didnot see it inSIRYou assistedanothercolleaguewith a callquestionYourcaller didnot havetheir EIDYour JURISfroze duringa callWe receivedPPW todayfrom yourcallerYour callerrequested PPWto be sent totheir personalemail addressYour callersMD is out ofofficecurrentlyYour callersfirst namestarts with a“V”Your callersphonenumberstarted with380 area codeYour callerhas calledmore than 2times todayYour callerneeds toupdate theircontactinformationYour callerrequested tospeak with aSRimmediatelyYour callerhung upbefore youcould give thecall closingYour callerslast namestarts with a“Z”Your callermentionedthe weathertodayYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callersaysMySedgwickis downYour callergave you acomplimentYour callersclaim hassomething inthe alert boxYour callergave their VZID numberinstead oftheir EIDYou referredyour caller toPayroll atVerizon fortheir inquiryYour JURISfroze duringa callYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callersaid theword“Excellent”Yourcaller wasnot paidon timeYour caller askedyou to walk themthrough somethingin the MySedgwickwebsite

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller needed transferred to anyone
  2. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  3. Your caller is an MD
  4. Your caller asked for something you dont have the ability to complete
  5. Your caller asked if we can use the full social security number to verify them
  6. Your caller is COVID 19 positive right now
  7. Your callers claim is DN
  8. Your callers call connection was cutting in and out
  9. You received an extremely escalated caller
  10. Your caller sent in PPW but you did not see it in SIR
  11. You assisted another colleague with a call question
  12. Your caller did not have their EID
  13. Your JURIS froze during a call
  14. We received PPW today from your caller
  15. Your caller requested PPW to be sent to their personal email address
  16. Your callers MD is out of office currently
  17. Your callers first name starts with a “V”
  18. Your callers phone number started with 380 area code
  19. Your caller has called more than 2 times today
  20. Your caller needs to update their contact information
  21. Your caller requested to speak with a SR immediately
  22. Your caller hung up before you could give the call closing
  23. Your callers last name starts with a “Z”
  24. Your caller mentioned the weather today
  25. Your caller has spoke with at least 3 people from Sedgwick today
  26. Your caller says MySedgwick is down
  27. Your caller gave you a compliment
  28. Your callers claim has something in the alert box
  29. Your caller gave their VZ ID number instead of their EID
  30. You referred your caller to Payroll at Verizon for their inquiry
  31. Your JURIS froze during a call
  32. Your callers claim was DN because the wrong type of MD signed the forms
  33. Your caller said the word “Excellent”
  34. Your caller was not paid on time
  35. Your caller asked you to walk them through something in the MySedgwick website