Your callerrequested PPWto be sent totheir personalemail addressYour callerhung upbefore youcould give thecall closingYou referredyour caller toPayroll atVerizon fortheir inquiryYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour JURISfroze duringa callYour callersclaim was DNbecause thewrong type ofMD signed theformsWe receivedPPW todayfrom yourcallerYour callerneeds toupdate theircontactinformationYour callergave you acomplimentYour callersphonenumberstarted with380 area codeYour callersaid theword“Excellent”Your JURISfroze duringa callYourcallersclaim isDNYour callermentionedthe weathertodayYour callersfirst namestarts with a“V”Your callerslast namestarts with a“Z”Yourcaller wasnot paidon timeYour callerhas calledmore than 2times todayYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYourcaller didnot havetheir EIDYour callersclaim hassomething inthe alert boxYour callersaysMySedgwickis downYour calleris COVID19 positiveright now Your callerrequested tospeak with aSRimmediatelyYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callersMD is out ofofficecurrentlyYour callersent in PPWbut you didnot see it inSIRYour callerscallconnectionwas cuttingin and outYour callergave their VZID numberinstead oftheir EIDYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerneededtransferredto anyoneYour callerasked forsomething youdont have theability tocompleteYou receivedan extremelyescalatedcallerYour callerrequested PPWto be sent totheir personalemail addressYour callerhung upbefore youcould give thecall closingYou referredyour caller toPayroll atVerizon fortheir inquiryYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour JURISfroze duringa callYour callersclaim was DNbecause thewrong type ofMD signed theformsWe receivedPPW todayfrom yourcallerYour callerneeds toupdate theircontactinformationYour callergave you acomplimentYour callersphonenumberstarted with380 area codeYour callersaid theword“Excellent”Your JURISfroze duringa callYourcallersclaim isDNYour callermentionedthe weathertodayYour callersfirst namestarts with a“V”Your callerslast namestarts with a“Z”Yourcaller wasnot paidon timeYour callerhas calledmore than 2times todayYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYourcaller didnot havetheir EIDYour callersclaim hassomething inthe alert boxYour callersaysMySedgwickis downYour calleris COVID19 positiveright now Your callerrequested tospeak with aSRimmediatelyYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callersMD is out ofofficecurrentlyYour callersent in PPWbut you didnot see it inSIRYour callerscallconnectionwas cuttingin and outYour callergave their VZID numberinstead oftheir EIDYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerneededtransferredto anyoneYour callerasked forsomething youdont have theability tocompleteYou receivedan extremelyescalatedcaller

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller requested PPW to be sent to their personal email address
  2. Your caller hung up before you could give the call closing
  3. You referred your caller to Payroll at Verizon for their inquiry
  4. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  5. Your JURIS froze during a call
  6. Your callers claim was DN because the wrong type of MD signed the forms
  7. We received PPW today from your caller
  8. Your caller needs to update their contact information
  9. Your caller gave you a compliment
  10. Your callers phone number started with 380 area code
  11. Your caller said the word “Excellent”
  12. Your JURIS froze during a call
  13. Your callers claim is DN
  14. Your caller mentioned the weather today
  15. Your callers first name starts with a “V”
  16. Your callers last name starts with a “Z”
  17. Your caller was not paid on time
  18. Your caller has called more than 2 times today
  19. Your caller asked you to walk them through something in the MySedgwick website
  20. Your caller did not have their EID
  21. Your callers claim has something in the alert box
  22. Your caller says MySedgwick is down
  23. Your caller is COVID 19 positive right now
  24. Your caller requested to speak with a SR immediately
  25. Your caller has spoke with at least 3 people from Sedgwick today
  26. Your caller is an MD
  27. You assisted another colleague with a call question
  28. Your callers MD is out of office currently
  29. Your caller sent in PPW but you did not see it in SIR
  30. Your callers call connection was cutting in and out
  31. Your caller gave their VZ ID number instead of their EID
  32. Your caller asked if we can use the full social security number to verify them
  33. Your caller needed transferred to anyone
  34. Your caller asked for something you dont have the ability to complete
  35. You received an extremely escalated caller