Your callergave their VZID numberinstead oftheir EIDYour callersaysMySedgwickis downWe receivedPPW todayfrom yourcallerYour callersfirst namestarts with a“V”Yourcaller isan MDYou referredyour caller toPayroll atVerizon fortheir inquiryYour callersclaim hassomething inthe alert boxYour callerrequested tospeak with aSRimmediatelyYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callermentionedthe weathertodayYourcallersclaim isDNYour calleris COVID19 positiveright now Your callerasked forsomething youdont have theability tocompleteYour JURISfroze duringa callYou assistedanothercolleaguewith a callquestionYou receivedan extremelyescalatedcallerYourcaller wasnot paidon timeYour callerneeds toupdate theircontactinformationYour callerrequested PPWto be sent totheir personalemail addressYour callerhas calledmore than 2times todayYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerasked if we canuse the fullsocial securitynumber to verifythemYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerneededtransferredto anyoneYourcaller didnot havetheir EIDYour JURISfroze duringa callYour callersMD is out ofofficecurrentlyYour callergave you acomplimentYour callersphonenumberstarted with380 area codeYour callerslast namestarts with a“Z”Your callersaid theword“Excellent”Your callersent in PPWbut you didnot see it inSIRYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callerscallconnectionwas cuttingin and outYour callerhung upbefore youcould give thecall closingYour callergave their VZID numberinstead oftheir EIDYour callersaysMySedgwickis downWe receivedPPW todayfrom yourcallerYour callersfirst namestarts with a“V”Yourcaller isan MDYou referredyour caller toPayroll atVerizon fortheir inquiryYour callersclaim hassomething inthe alert boxYour callerrequested tospeak with aSRimmediatelyYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callermentionedthe weathertodayYourcallersclaim isDNYour calleris COVID19 positiveright now Your callerasked forsomething youdont have theability tocompleteYour JURISfroze duringa callYou assistedanothercolleaguewith a callquestionYou receivedan extremelyescalatedcallerYourcaller wasnot paidon timeYour callerneeds toupdate theircontactinformationYour callerrequested PPWto be sent totheir personalemail addressYour callerhas calledmore than 2times todayYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerasked if we canuse the fullsocial securitynumber to verifythemYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerneededtransferredto anyoneYourcaller didnot havetheir EIDYour JURISfroze duringa callYour callersMD is out ofofficecurrentlyYour callergave you acomplimentYour callersphonenumberstarted with380 area codeYour callerslast namestarts with a“Z”Your callersaid theword“Excellent”Your callersent in PPWbut you didnot see it inSIRYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callerscallconnectionwas cuttingin and outYour callerhung upbefore youcould give thecall closing

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller gave their VZ ID number instead of their EID
  2. Your caller says MySedgwick is down
  3. We received PPW today from your caller
  4. Your callers first name starts with a “V”
  5. Your caller is an MD
  6. You referred your caller to Payroll at Verizon for their inquiry
  7. Your callers claim has something in the alert box
  8. Your caller requested to speak with a SR immediately
  9. Your caller has spoke with at least 3 people from Sedgwick today
  10. Your caller mentioned the weather today
  11. Your callers claim is DN
  12. Your caller is COVID 19 positive right now
  13. Your caller asked for something you dont have the ability to complete
  14. Your JURIS froze during a call
  15. You assisted another colleague with a call question
  16. You received an extremely escalated caller
  17. Your caller was not paid on time
  18. Your caller needs to update their contact information
  19. Your caller requested PPW to be sent to their personal email address
  20. Your caller has called more than 2 times today
  21. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  22. Your caller asked if we can use the full social security number to verify them
  23. Your caller asked you to walk them through something in the MySedgwick website
  24. Your caller needed transferred to anyone
  25. Your caller did not have their EID
  26. Your JURIS froze during a call
  27. Your callers MD is out of office currently
  28. Your caller gave you a compliment
  29. Your callers phone number started with 380 area code
  30. Your callers last name starts with a “Z”
  31. Your caller said the word “Excellent”
  32. Your caller sent in PPW but you did not see it in SIR
  33. Your callers claim was DN because the wrong type of MD signed the forms
  34. Your callers call connection was cutting in and out
  35. Your caller hung up before you could give the call closing