Your callersclaim was DNbecause thewrong type ofMD signed theformsYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callersfirst namestarts with a“V”You receivedan extremelyescalatedcallerYour callerhung upbefore youcould give thecall closingYour callersMD is out ofofficecurrentlyYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerhas calledmore than 2times todayYour callerrequested PPWto be sent totheir personalemail addressYour callerasked forsomething youdont have theability tocompleteYour callersent in PPWbut you didnot see it inSIRYour callersaysMySedgwickis downYour callersclaim hassomething inthe alert boxYour callerscallconnectionwas cuttingin and outYourcallersclaim isDNYou referredyour caller toPayroll atVerizon fortheir inquiryYour callermentionedthe weathertodayYour callergave you acomplimentYourcaller wasnot paidon timeYour callerneeds toupdate theircontactinformationYour JURISfroze duringa callYour callerneededtransferredto anyoneYour callersaid theword“Excellent”Your callerrequested tospeak with aSRimmediatelyYour callerslast namestarts with a“Z”Your caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimWe receivedPPW todayfrom yourcallerYour calleris COVID19 positiveright now Yourcaller didnot havetheir EIDYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callergave their VZID numberinstead oftheir EIDYour callersphonenumberstarted with380 area codeYour callersclaim was DNbecause thewrong type ofMD signed theformsYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callersfirst namestarts with a“V”You receivedan extremelyescalatedcallerYour callerhung upbefore youcould give thecall closingYour callersMD is out ofofficecurrentlyYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerhas calledmore than 2times todayYour callerrequested PPWto be sent totheir personalemail addressYour callerasked forsomething youdont have theability tocompleteYour callersent in PPWbut you didnot see it inSIRYour callersaysMySedgwickis downYour callersclaim hassomething inthe alert boxYour callerscallconnectionwas cuttingin and outYourcallersclaim isDNYou referredyour caller toPayroll atVerizon fortheir inquiryYour callermentionedthe weathertodayYour callergave you acomplimentYourcaller wasnot paidon timeYour callerneeds toupdate theircontactinformationYour JURISfroze duringa callYour callerneededtransferredto anyoneYour callersaid theword“Excellent”Your callerrequested tospeak with aSRimmediatelyYour callerslast namestarts with a“Z”Your caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimWe receivedPPW todayfrom yourcallerYour calleris COVID19 positiveright now Yourcaller didnot havetheir EIDYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callergave their VZID numberinstead oftheir EIDYour callersphonenumberstarted with380 area code

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your callers claim was DN because the wrong type of MD signed the forms
  2. Your caller has spoke with at least 3 people from Sedgwick today
  3. Your caller is an MD
  4. You assisted another colleague with a call question
  5. Your callers first name starts with a “V”
  6. You received an extremely escalated caller
  7. Your caller hung up before you could give the call closing
  8. Your callers MD is out of office currently
  9. Your JURIS froze during a call
  10. Your caller asked if we can use the full social security number to verify them
  11. Your caller has called more than 2 times today
  12. Your caller requested PPW to be sent to their personal email address
  13. Your caller asked for something you dont have the ability to complete
  14. Your caller sent in PPW but you did not see it in SIR
  15. Your caller says MySedgwick is down
  16. Your callers claim has something in the alert box
  17. Your callers call connection was cutting in and out
  18. Your callers claim is DN
  19. You referred your caller to Payroll at Verizon for their inquiry
  20. Your caller mentioned the weather today
  21. Your caller gave you a compliment
  22. Your caller was not paid on time
  23. Your caller needs to update their contact information
  24. Your JURIS froze during a call
  25. Your caller needed transferred to anyone
  26. Your caller said the word “Excellent”
  27. Your caller requested to speak with a SR immediately
  28. Your callers last name starts with a “Z”
  29. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  30. We received PPW today from your caller
  31. Your caller is COVID 19 positive right now
  32. Your caller did not have their EID
  33. Your caller asked you to walk them through something in the MySedgwick website
  34. Your caller gave their VZ ID number instead of their EID
  35. Your callers phone number started with 380 area code