Your caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYou referredyour caller toPayroll atVerizon fortheir inquiryYour callergave you acomplimentYour callergave their VZID numberinstead oftheir EIDYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour calleris COVID19 positiveright now Your callersMD is out ofofficecurrentlyYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callerrequested PPWto be sent totheir personalemail addressYour callersclaim hassomething inthe alert boxWe receivedPPW todayfrom yourcallerYour JURISfroze duringa callYour callerscallconnectionwas cuttingin and outYourcallersclaim isDNYour callerneeds toupdate theircontactinformationYour callersfirst namestarts with a“V”Your callerhas calledmore than 2times todayYourcaller isan MDYour callerrequested tospeak with aSRimmediatelyYourcaller wasnot paidon timeYour callerhung upbefore youcould give thecall closingYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerneededtransferredto anyoneYour callersphonenumberstarted with380 area codeYourcaller didnot havetheir EIDYour callersaid theword“Excellent”Your callerasked forsomething youdont have theability tocompleteYour callersent in PPWbut you didnot see it inSIRYou receivedan extremelyescalatedcallerYour callerslast namestarts with a“Z”Your callersaysMySedgwickis downYou assistedanothercolleaguewith a callquestionYour callermentionedthe weathertodayYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYou referredyour caller toPayroll atVerizon fortheir inquiryYour callergave you acomplimentYour callergave their VZID numberinstead oftheir EIDYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour calleris COVID19 positiveright now Your callersMD is out ofofficecurrentlyYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callerrequested PPWto be sent totheir personalemail addressYour callersclaim hassomething inthe alert boxWe receivedPPW todayfrom yourcallerYour JURISfroze duringa callYour callerscallconnectionwas cuttingin and outYourcallersclaim isDNYour callerneeds toupdate theircontactinformationYour callersfirst namestarts with a“V”Your callerhas calledmore than 2times todayYourcaller isan MDYour callerrequested tospeak with aSRimmediatelyYourcaller wasnot paidon timeYour callerhung upbefore youcould give thecall closingYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour JURISfroze duringa callYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerneededtransferredto anyoneYour callersphonenumberstarted with380 area codeYourcaller didnot havetheir EIDYour callersaid theword“Excellent”Your callerasked forsomething youdont have theability tocompleteYour callersent in PPWbut you didnot see it inSIRYou receivedan extremelyescalatedcallerYour callerslast namestarts with a“Z”Your callersaysMySedgwickis downYou assistedanothercolleaguewith a callquestionYour callermentionedthe weathertoday

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller asked you to walk them through something in the MySedgwick website
  2. You referred your caller to Payroll at Verizon for their inquiry
  3. Your caller gave you a compliment
  4. Your caller gave their VZ ID number instead of their EID
  5. Your caller has spoke with at least 3 people from Sedgwick today
  6. Your caller is COVID 19 positive right now
  7. Your callers MD is out of office currently
  8. Your callers claim was DN because the wrong type of MD signed the forms
  9. Your caller requested PPW to be sent to their personal email address
  10. Your callers claim has something in the alert box
  11. We received PPW today from your caller
  12. Your JURIS froze during a call
  13. Your callers call connection was cutting in and out
  14. Your callers claim is DN
  15. Your caller needs to update their contact information
  16. Your callers first name starts with a “V”
  17. Your caller has called more than 2 times today
  18. Your caller is an MD
  19. Your caller requested to speak with a SR immediately
  20. Your caller was not paid on time
  21. Your caller hung up before you could give the call closing
  22. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  23. Your JURIS froze during a call
  24. Your caller asked if we can use the full social security number to verify them
  25. Your caller needed transferred to anyone
  26. Your callers phone number started with 380 area code
  27. Your caller did not have their EID
  28. Your caller said the word “Excellent”
  29. Your caller asked for something you dont have the ability to complete
  30. Your caller sent in PPW but you did not see it in SIR
  31. You received an extremely escalated caller
  32. Your callers last name starts with a “Z”
  33. Your caller says MySedgwick is down
  34. You assisted another colleague with a call question
  35. Your caller mentioned the weather today