Your callersclaim was DNbecause thewrong type ofMD signed theformsYour callergave you acomplimentYour callerhung upbefore youcould give thecall closingYour callersfirst namestarts with a“V”Your calleris COVID19 positiveright now Your callerasked forsomething youdont have theability tocompleteYourcallersclaim isDNYour JURISfroze duringa callYour callersaysMySedgwickis downYou referredyour caller toPayroll atVerizon fortheir inquiryYour callersent in PPWbut you didnot see it inSIRYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerslast namestarts with a“Z”Your callerhas calledmore than 2times todayYourcaller wasnot paidon timeYou receivedan extremelyescalatedcallerYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callersclaim hassomething inthe alert boxYour JURISfroze duringa callYour callermentionedthe weathertodayYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callersaid theword“Excellent”Your caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callersphonenumberstarted with380 area codeYour callergave their VZID numberinstead oftheir EIDYou assistedanothercolleaguewith a callquestionYour callerrequested PPWto be sent totheir personalemail addressYour callerneeds toupdate theircontactinformationYour callersMD is out ofofficecurrentlyWe receivedPPW todayfrom yourcallerYour callerscallconnectionwas cuttingin and outYour callerrequested tospeak with aSRimmediatelyYourcaller isan MDYourcaller didnot havetheir EIDYour callerneededtransferredto anyoneYour callersclaim was DNbecause thewrong type ofMD signed theformsYour callergave you acomplimentYour callerhung upbefore youcould give thecall closingYour callersfirst namestarts with a“V”Your calleris COVID19 positiveright now Your callerasked forsomething youdont have theability tocompleteYourcallersclaim isDNYour JURISfroze duringa callYour callersaysMySedgwickis downYou referredyour caller toPayroll atVerizon fortheir inquiryYour callersent in PPWbut you didnot see it inSIRYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerslast namestarts with a“Z”Your callerhas calledmore than 2times todayYourcaller wasnot paidon timeYou receivedan extremelyescalatedcallerYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callersclaim hassomething inthe alert boxYour JURISfroze duringa callYour callermentionedthe weathertodayYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callersaid theword“Excellent”Your caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callersphonenumberstarted with380 area codeYour callergave their VZID numberinstead oftheir EIDYou assistedanothercolleaguewith a callquestionYour callerrequested PPWto be sent totheir personalemail addressYour callerneeds toupdate theircontactinformationYour callersMD is out ofofficecurrentlyWe receivedPPW todayfrom yourcallerYour callerscallconnectionwas cuttingin and outYour callerrequested tospeak with aSRimmediatelyYourcaller isan MDYourcaller didnot havetheir EIDYour callerneededtransferredto anyone

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your callers claim was DN because the wrong type of MD signed the forms
  2. Your caller gave you a compliment
  3. Your caller hung up before you could give the call closing
  4. Your callers first name starts with a “V”
  5. Your caller is COVID 19 positive right now
  6. Your caller asked for something you dont have the ability to complete
  7. Your callers claim is DN
  8. Your JURIS froze during a call
  9. Your caller says MySedgwick is down
  10. You referred your caller to Payroll at Verizon for their inquiry
  11. Your caller sent in PPW but you did not see it in SIR
  12. Your caller asked if we can use the full social security number to verify them
  13. Your callers last name starts with a “Z”
  14. Your caller has called more than 2 times today
  15. Your caller was not paid on time
  16. You received an extremely escalated caller
  17. Your caller has spoke with at least 3 people from Sedgwick today
  18. Your callers claim has something in the alert box
  19. Your JURIS froze during a call
  20. Your caller mentioned the weather today
  21. Your caller asked you to walk them through something in the MySedgwick website
  22. Your caller said the word “Excellent”
  23. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  24. Your callers phone number started with 380 area code
  25. Your caller gave their VZ ID number instead of their EID
  26. You assisted another colleague with a call question
  27. Your caller requested PPW to be sent to their personal email address
  28. Your caller needs to update their contact information
  29. Your callers MD is out of office currently
  30. We received PPW today from your caller
  31. Your callers call connection was cutting in and out
  32. Your caller requested to speak with a SR immediately
  33. Your caller is an MD
  34. Your caller did not have their EID
  35. Your caller needed transferred to anyone