Your callerasked if we canuse the fullsocial securitynumber to verifythemYour callerrequested PPWto be sent totheir personalemail addressWe receivedPPW todayfrom yourcallerYour callersclaim hassomething inthe alert boxYour callersent in PPWbut you didnot see it inSIRYourcaller wasnot paidon timeYour callerhas calledmore than 2times todayYourcaller didnot havetheir EIDYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerhung upbefore youcould give thecall closingYour callerrequested tospeak with aSRimmediatelyYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callermentionedthe weathertodayYou referredyour caller toPayroll atVerizon fortheir inquiryYour JURISfroze duringa callYou receivedan extremelyescalatedcallerYour callersfirst namestarts with a“V”Your callersaysMySedgwickis downYourcallersclaim isDNYour callergave their VZID numberinstead oftheir EIDYour callersphonenumberstarted with380 area codeYour callersMD is out ofofficecurrentlyYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerasked forsomething youdont have theability tocompleteYour callerslast namestarts with a“Z”Your callersaid theword“Excellent”Your calleris COVID19 positiveright now Your JURISfroze duringa callYour callerneededtransferredto anyoneYour callersclaim was DNbecause thewrong type ofMD signed theformsYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callerscallconnectionwas cuttingin and outYour callergave you acomplimentYour callerneeds toupdate theircontactinformationYour callerasked if we canuse the fullsocial securitynumber to verifythemYour callerrequested PPWto be sent totheir personalemail addressWe receivedPPW todayfrom yourcallerYour callersclaim hassomething inthe alert boxYour callersent in PPWbut you didnot see it inSIRYourcaller wasnot paidon timeYour callerhas calledmore than 2times todayYourcaller didnot havetheir EIDYour caller askedyou to walk themthrough somethingin the MySedgwickwebsiteYour callerhung upbefore youcould give thecall closingYour callerrequested tospeak with aSRimmediatelyYour caller hasspoke with atleast 3 peoplefrom SedgwicktodayYour callermentionedthe weathertodayYou referredyour caller toPayroll atVerizon fortheir inquiryYour JURISfroze duringa callYou receivedan extremelyescalatedcallerYour callersfirst namestarts with a“V”Your callersaysMySedgwickis downYourcallersclaim isDNYour callergave their VZID numberinstead oftheir EIDYour callersphonenumberstarted with380 area codeYour callersMD is out ofofficecurrentlyYour caller askedfor the alternate faxnumberYour callerrequested a MDDextension on theirSTD claimYour callerasked forsomething youdont have theability tocompleteYour callerslast namestarts with a“Z”Your callersaid theword“Excellent”Your calleris COVID19 positiveright now Your JURISfroze duringa callYour callerneededtransferredto anyoneYour callersclaim was DNbecause thewrong type ofMD signed theformsYourcaller isan MDYou assistedanothercolleaguewith a callquestionYour callerscallconnectionwas cuttingin and outYour callergave you acomplimentYour callerneeds toupdate theircontactinformation

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your caller asked if we can use the full social security number to verify them
  2. Your caller requested PPW to be sent to their personal email address
  3. We received PPW today from your caller
  4. Your callers claim has something in the alert box
  5. Your caller sent in PPW but you did not see it in SIR
  6. Your caller was not paid on time
  7. Your caller has called more than 2 times today
  8. Your caller did not have their EID
  9. Your caller asked you to walk them through something in the MySedgwick website
  10. Your caller hung up before you could give the call closing
  11. Your caller requested to speak with a SR immediately
  12. Your caller has spoke with at least 3 people from Sedgwick today
  13. Your caller mentioned the weather today
  14. You referred your caller to Payroll at Verizon for their inquiry
  15. Your JURIS froze during a call
  16. You received an extremely escalated caller
  17. Your callers first name starts with a “V”
  18. Your caller says MySedgwick is down
  19. Your callers claim is DN
  20. Your caller gave their VZ ID number instead of their EID
  21. Your callers phone number started with 380 area code
  22. Your callers MD is out of office currently
  23. Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim
  24. Your caller asked for something you dont have the ability to complete
  25. Your callers last name starts with a “Z”
  26. Your caller said the word “Excellent”
  27. Your caller is COVID 19 positive right now
  28. Your JURIS froze during a call
  29. Your caller needed transferred to anyone
  30. Your callers claim was DN because the wrong type of MD signed the forms
  31. Your caller is an MD
  32. You assisted another colleague with a call question
  33. Your callers call connection was cutting in and out
  34. Your caller gave you a compliment
  35. Your caller needs to update their contact information