Call Center Bingo

Call Center Bingo Card
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This bingo card has 35 words: Your caller sent in PPW but you did not see it in SIR, Your caller is COVID 19 positive right now, Your caller asked for the alternate fax number Your caller requested a MDD extension on their STD claim, Your caller requested to speak with a SR immediately, Your caller did not have their EID, Your caller requested PPW to be sent to their personal email address, Your caller hung up before you could give the call closing, Your caller has called more than 2 times today, Your callers claim is DN, Your caller is an MD, Your callers MD is out of office currently, You assisted another colleague with a call question, Your caller said the word “Excellent”, Your callers first name starts with a “V”, Your caller gave you a compliment, Your caller mentioned the weather today, Your caller asked for something you dont have the ability to complete, You received an extremely escalated caller, Your JURIS froze during a call, Your caller needed transferred to anyone, Your caller says MySedgwick is down, Your JURIS froze during a call, Your callers phone number started with 380 area code, Your callers last name starts with a “Z”, Your caller has spoke with at least 3 people from Sedgwick today, Your callers claim was DN because the wrong type of MD signed the forms, You referred your caller to Payroll at Verizon for their inquiry, We received PPW today from your caller, Your caller needs to update their contact information, Your caller asked you to walk them through something in the MySedgwick website, Your caller was not paid on time, Your callers claim has something in the alert box, Your caller asked if we can use the full social security number to verify them, Your caller gave their VZ ID number instead of their EID and Your callers call connection was cutting in and out.

⚠ This card has duplicate items: Your JURIS froze during a call (2)

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