Katie articleused to assistcustomer orteammemberScheduleda follow upcallCustomershared apersonal storythat made thecall go longerthan necessaryGavecustomerinconveniencecreditSentemail toBigboxSentemail toOOPHelped acustomergainqvc.comaccessUsed thewrongAuxMessagedsomeone onthe team wordsofencouragementCustomergave acomplimentCall back forCCOPScancelledorderPhone calldropped dueto systemissuesCustomerusedexplicitlanguageCall back forOrder stuckin process ofshippingSent email totxdaytodayopsCustomerasked forhighermanagement/ OOPPurchasedan itemfrom QVCthis weekSent aRiskAlertCustomermadeyou laughTSVSoldoutResolvedCustomer withouthaving to send amessage I.e.activity, email,teamsDid not missany Timehubpunches thisweekHad torebootsystemMissed aTimehubpunch atleast 1x thisweekCalledwrongNumber /customerCustomerhangedupHad toclose outduplicateaccountsSentemail toYvonneCustomerthreatenedwill contactLawyer /NewsCheckedtimecard toensurepunches arecorrectMade aReplacementOrderProcessedpast dueeasy paysCalledcustomer bythe wrongnameCustomerasked toput youon holdCall back forAccountPerm ClosedKatie articleused to assistcustomer orteammemberScheduleda follow upcallCustomershared apersonal storythat made thecall go longerthan necessaryGavecustomerinconveniencecreditSentemail toBigboxSentemail toOOPHelped acustomergainqvc.comaccessUsed thewrongAuxMessagedsomeone onthe team wordsofencouragementCustomergave acomplimentCall back forCCOPScancelledorderPhone calldropped dueto systemissuesCustomerusedexplicitlanguageCall back forOrder stuckin process ofshippingSent email totxdaytodayopsCustomerasked forhighermanagement/ OOPPurchasedan itemfrom QVCthis weekSent aRiskAlertCustomermadeyou laughTSVSoldoutResolvedCustomer withouthaving to send amessage I.e.activity, email,teamsDid not missany Timehubpunches thisweekHad torebootsystemMissed aTimehubpunch atleast 1x thisweekCalledwrongNumber /customerCustomerhangedupHad toclose outduplicateaccountsSentemail toYvonneCustomerthreatenedwill contactLawyer /NewsCheckedtimecard toensurepunches arecorrectMade aReplacementOrderProcessedpast dueeasy paysCalledcustomer bythe wrongnameCustomerasked toput youon holdCall back forAccountPerm Closed

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Katie article used to assist customer or team member
  2. Scheduled a follow up call
  3. Customer shared a personal story that made the call go longer than necessary
  4. Gave customer inconvenience credit
  5. Sent email to Bigbox
  6. Sent email to OOP
  7. Helped a customer gain qvc.com access
  8. Used the wrong Aux
  9. Messaged someone on the team words of encouragement
  10. Customer gave a compliment
  11. Call back for CCOPS cancelled order
  12. Phone call dropped due to system issues
  13. Customer used explicit language
  14. Call back for Order stuck in process of shipping
  15. Sent email to txdaytodayops
  16. Customer asked for higher management / OOP
  17. Purchased an item from QVC this week
  18. Sent a Risk Alert
  19. Customer made you laugh
  20. TSV Sold out
  21. Resolved Customer without having to send a message I.e. activity, email, teams
  22. Did not miss any Timehub punches this week
  23. Had to reboot system
  24. Missed a Timehub punch at least 1x this week
  25. Called wrong Number / customer
  26. Customer hanged up
  27. Had to close out duplicate accounts
  28. Sent email to Yvonne
  29. Customer threatened will contact Lawyer / News
  30. Checked timecard to ensure punches are correct
  31. Made a Replacement Order
  32. Processed past due easy pays
  33. Called customer by the wrong name
  34. Customer asked to put you on hold
  35. Call back for Account Perm Closed