Sentemail toOOPResolvedCustomer withouthaving to send amessage I.e.activity, email,teamsGavecustomerinconveniencecreditCustomerthreatenedwill contactLawyer /NewsCustomerusedexplicitlanguageCall back forOrder stuckin process ofshippingMissed aTimehubpunch atleast 1x thisweekKatie articleused to assistcustomer orteammemberCustomermadeyou laughCall back forCCOPScancelledorderSent aRiskAlertMessagedsomeone onthe team wordsofencouragementCall back forAccountPerm ClosedCalledwrongNumber /customerHad torebootsystemCustomerhangedupPhone calldropped dueto systemissuesScheduleda follow upcallHelped acustomergainqvc.comaccessCustomerasked toput youon holdCustomerasked forhighermanagement/ OOPMade aReplacementOrderCalledcustomer bythe wrongnamePurchasedan itemfrom QVCthis weekCustomergave acomplimentUsed thewrongAuxProcessedpast dueeasy paysTSVSoldoutSentemail toYvonneDid not missany Timehubpunches thisweekCustomershared apersonal storythat made thecall go longerthan necessarySentemail toBigboxHad toclose outduplicateaccountsSent email totxdaytodayopsCheckedtimecard toensurepunches arecorrectSentemail toOOPResolvedCustomer withouthaving to send amessage I.e.activity, email,teamsGavecustomerinconveniencecreditCustomerthreatenedwill contactLawyer /NewsCustomerusedexplicitlanguageCall back forOrder stuckin process ofshippingMissed aTimehubpunch atleast 1x thisweekKatie articleused to assistcustomer orteammemberCustomermadeyou laughCall back forCCOPScancelledorderSent aRiskAlertMessagedsomeone onthe team wordsofencouragementCall back forAccountPerm ClosedCalledwrongNumber /customerHad torebootsystemCustomerhangedupPhone calldropped dueto systemissuesScheduleda follow upcallHelped acustomergainqvc.comaccessCustomerasked toput youon holdCustomerasked forhighermanagement/ OOPMade aReplacementOrderCalledcustomer bythe wrongnamePurchasedan itemfrom QVCthis weekCustomergave acomplimentUsed thewrongAuxProcessedpast dueeasy paysTSVSoldoutSentemail toYvonneDid not missany Timehubpunches thisweekCustomershared apersonal storythat made thecall go longerthan necessarySentemail toBigboxHad toclose outduplicateaccountsSent email totxdaytodayopsCheckedtimecard toensurepunches arecorrect

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent email to OOP
  2. Resolved Customer without having to send a message I.e. activity, email, teams
  3. Gave customer inconvenience credit
  4. Customer threatened will contact Lawyer / News
  5. Customer used explicit language
  6. Call back for Order stuck in process of shipping
  7. Missed a Timehub punch at least 1x this week
  8. Katie article used to assist customer or team member
  9. Customer made you laugh
  10. Call back for CCOPS cancelled order
  11. Sent a Risk Alert
  12. Messaged someone on the team words of encouragement
  13. Call back for Account Perm Closed
  14. Called wrong Number / customer
  15. Had to reboot system
  16. Customer hanged up
  17. Phone call dropped due to system issues
  18. Scheduled a follow up call
  19. Helped a customer gain qvc.com access
  20. Customer asked to put you on hold
  21. Customer asked for higher management / OOP
  22. Made a Replacement Order
  23. Called customer by the wrong name
  24. Purchased an item from QVC this week
  25. Customer gave a compliment
  26. Used the wrong Aux
  27. Processed past due easy pays
  28. TSV Sold out
  29. Sent email to Yvonne
  30. Did not miss any Timehub punches this week
  31. Customer shared a personal story that made the call go longer than necessary
  32. Sent email to Bigbox
  33. Had to close out duplicate accounts
  34. Sent email to txdaytodayops
  35. Checked timecard to ensure punches are correct