(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
Sent email to OOP
Resolved Customer without having to send a message I.e. activity, email, teams
Gave customer inconvenience credit
Customer threatened will contact Lawyer / News
Customer used explicit language
Call back for Order stuck in process of shipping
Missed a Timehub punch at least 1x this week
Katie article used to assist customer or team member
Customer made you laugh
Call back for CCOPS cancelled order
Sent a Risk Alert
Messaged someone on the team words of encouragement
Call back for Account Perm Closed
Called wrong Number / customer
Had to reboot system
Customer hanged up
Phone call dropped due to system issues
Scheduled a follow up call
Helped a customer gain qvc.com access
Customer asked to put you on hold
Customer asked for higher management / OOP
Made a Replacement Order
Called customer by the wrong name
Purchased an item from QVC this week
Customer gave a compliment
Used the wrong Aux
Processed past due easy pays
TSV Sold out
Sent email to Yvonne
Did not miss any Timehub punches this week
Customer shared a personal story that made the call go longer than necessary