(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Called wrong Number / customer
Purchased an item from QVC this week
Katie article used to assist customer or team member
Had to close out duplicate accounts
Made a Replacement Order
Missed a Timehub punch at least 1x this week
Resolved Customer without having to send a message I.e. activity, email, teams
Did not miss any Timehub punches this week
Had to reboot system
Customer threatened will contact Lawyer / News
Messaged someone on the team words of encouragement
Call back for Order stuck in process of shipping
Customer gave a compliment
TSV Sold out
Processed past due easy pays
Customer asked to put you on hold
Phone call dropped due to system issues
Customer used explicit language
Gave customer inconvenience credit
Sent email to Yvonne
Call back for Account Perm Closed
Helped a customer gain qvc.com access
Used the wrong Aux
Sent email to Bigbox
Call back for CCOPS cancelled order
Scheduled a follow up call
Sent email to OOP
Customer made you laugh
Sent email to txdaytodayops
Called customer by the wrong name
Customer asked for higher management / OOP
Customer shared a personal story that made the call go longer than necessary
