This bingo card has a free space and 35 words: Sent email to txdaytodayops, Sent email to OOP, Sent email to Yvonne, Processed past due easy pays, Sent a Risk Alert, Helped a customer gain qvc.com access, Customer hanged up, Called wrong Number / customer, Customer used explicit language, Customer threatened will contact Lawyer / News, Gave customer inconvenience credit, Had to reboot system, Checked timecard to ensure punches are correct, Scheduled a follow up call, Purchased an item from QVC this week, Customer gave a compliment, Customer made you laugh, Customer shared a personal story that made the call go longer than necessary, Customer asked for higher management / OOP, Resolved Customer without having to send a message I.e. activity, email, teams, Made a Replacement Order, Messaged someone on the team words of encouragement, Missed a Timehub punch at least 1x this week, Did not miss any Timehub punches this week, Call back for CCOPS cancelled order, Call back for Order stuck in process of shipping, Call back for Account Perm Closed, Called customer by the wrong name, Customer asked to put you on hold, Phone call dropped due to system issues, Had to close out duplicate accounts, Sent email to Bigbox, Used the wrong Aux, TSV Sold out and Katie article used to assist customer or team member.
Customer Enablement Bingo Challange | Call Blitz 2/22 & 2/23 | Call Blitz 10/2 | Customer Enablement Bingo Challange | CALL BLITZ
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