SEP-LECCustomerasks you toexplainspecific drugcostsCustomerneeds helpwithCustomerCenterCustomer is"New" toMedicare(within 6months)Providing thePart Bpremiumprice for2023Post chat surveyis "VerySatisfied" with10/10 with apositivecommentSEP-DSTCo-BrowsewithcustomerExplaining thedifferencebetween MedSup andMedicareAdvantageChatteris POASearchedforbeneficiaryin MARxWhat isthe "best"plan forme?CustomerusesexplicitlanguageCustomerhasTricarecoverageExplainingthe differencebetweenHMO andPPOChatTransferto IFPSEP-5STCustomerhas VAcoverageSearched forbeneficiaryin BackOfficeCustomerchatting indifferentlanguageCustomerhas ExtraHelpCustomerrequestsa phonecallSEP-12Jor SEP-12GSEP-MOVSEP-LECCustomerasks you toexplainspecific drugcostsCustomerneeds helpwithCustomerCenterCustomer is"New" toMedicare(within 6months)Providing thePart Bpremiumprice for2023Post chat surveyis "VerySatisfied" with10/10 with apositivecommentSEP-DSTCo-BrowsewithcustomerExplaining thedifferencebetween MedSup andMedicareAdvantageChatteris POASearchedforbeneficiaryin MARxWhat isthe "best"plan forme?CustomerusesexplicitlanguageCustomerhasTricarecoverageExplainingthe differencebetweenHMO andPPOChatTransferto IFPSEP-5STCustomerhas VAcoverageSearched forbeneficiaryin BackOfficeCustomerchatting indifferentlanguageCustomerhas ExtraHelpCustomerrequestsa phonecallSEP-12Jor SEP-12GSEP-MOV

Chat Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
G
4
I
5
O
6
O
7
I
8
B
9
N
10
O
11
I
12
I
13
B
14
B
15
G
16
B
17
B
18
O
19
G
20
I
21
N
22
G
23
N
24
O
  1. G-SEP-LEC
  2. N-Customer asks you to explain specific drug costs
  3. G-Customer needs help with Customer Center
  4. I-Customer is "New" to Medicare (within 6 months)
  5. O-Providing the Part B premium price for 2023
  6. O-Post chat survey is "Very Satisfied" with 10/10 with a positive comment
  7. I-SEP-DST
  8. B-Co-Browse with customer
  9. N-Explaining the difference between Med Sup and Medicare Advantage
  10. O-Chatter is POA
  11. I-Searched for beneficiary in MARx
  12. I-What is the "best" plan for me?
  13. B-Customer uses explicit language
  14. B-Customer has Tricare coverage
  15. G-Explaining the difference between HMO and PPO
  16. B-Chat Transfer to IFP
  17. B-SEP-5ST
  18. O-Customer has VA coverage
  19. G-Searched for beneficiary in Back Office
  20. I-Customer chatting in different language
  21. N-Customer has Extra Help
  22. G-Customer requests a phone call
  23. N-SEP-12J or SEP-12G
  24. O-SEP-MOV