SEP-12Jor SEP-12GSearched forbeneficiaryin BackOfficeExplaining thedifferencebetween MedSup andMedicareAdvantageChatteris POASEP-MOVProviding thePart Bpremiumprice for2023SEP-5STCustomerneeds helpwithCustomerCenterPost chat surveyis "VerySatisfied" with10/10 with apositivecommentSEP-LECCustomer is"New" toMedicare(within 6months)SEP-DSTCustomerhas VAcoverageCustomerchatting indifferentlanguageCustomerhasTricarecoverageWhat isthe "best"plan forme?ChatTransferto IFPExplainingthe differencebetweenHMO andPPOCo-BrowsewithcustomerCustomerasks you toexplainspecific drugcostsCustomerrequestsa phonecallCustomerusesexplicitlanguageSearchedforbeneficiaryin MARxCustomerhas ExtraHelpSEP-12Jor SEP-12GSearched forbeneficiaryin BackOfficeExplaining thedifferencebetween MedSup andMedicareAdvantageChatteris POASEP-MOVProviding thePart Bpremiumprice for2023SEP-5STCustomerneeds helpwithCustomerCenterPost chat surveyis "VerySatisfied" with10/10 with apositivecommentSEP-LECCustomer is"New" toMedicare(within 6months)SEP-DSTCustomerhas VAcoverageCustomerchatting indifferentlanguageCustomerhasTricarecoverageWhat isthe "best"plan forme?ChatTransferto IFPExplainingthe differencebetweenHMO andPPOCo-BrowsewithcustomerCustomerasks you toexplainspecific drugcostsCustomerrequestsa phonecallCustomerusesexplicitlanguageSearchedforbeneficiaryin MARxCustomerhas ExtraHelp

Chat Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
N
4
O
5
O
6
O
7
B
8
G
9
O
10
G
11
I
12
I
13
O
14
I
15
B
16
I
17
B
18
G
19
B
20
N
21
G
22
B
23
I
24
N
  1. N-SEP-12J or SEP-12G
  2. G-Searched for beneficiary in Back Office
  3. N-Explaining the difference between Med Sup and Medicare Advantage
  4. O-Chatter is POA
  5. O-SEP-MOV
  6. O-Providing the Part B premium price for 2023
  7. B-SEP-5ST
  8. G-Customer needs help with Customer Center
  9. O-Post chat survey is "Very Satisfied" with 10/10 with a positive comment
  10. G-SEP-LEC
  11. I-Customer is "New" to Medicare (within 6 months)
  12. I-SEP-DST
  13. O-Customer has VA coverage
  14. I-Customer chatting in different language
  15. B-Customer has Tricare coverage
  16. I-What is the "best" plan for me?
  17. B-Chat Transfer to IFP
  18. G-Explaining the difference between HMO and PPO
  19. B-Co-Browse with customer
  20. N-Customer asks you to explain specific drug costs
  21. G-Customer requests a phone call
  22. B-Customer uses explicit language
  23. I-Searched for beneficiary in MARx
  24. N-Customer has Extra Help