Providing thePart Bpremiumprice for2023Chatteris POASEP-5STExplaining thedifferencebetween MedSup andMedicareAdvantageCustomerhasTricarecoverageCustomerhas VAcoverageSEP-DSTExplainingthe differencebetweenHMO andPPOPost chat surveyis "VerySatisfied" with10/10 with apositivecommentCustomerrequestsa phonecallCustomerneeds helpwithCustomerCenterSearchedforbeneficiaryin MARxCustomerhas ExtraHelpSEP-LECCustomerasks you toexplainspecific drugcostsCustomerchatting indifferentlanguageSearched forbeneficiaryin BackOfficeCustomer is"New" toMedicare(within 6months)ChatTransferto IFPSEP-12Jor SEP-12GCustomerusesexplicitlanguageWhat isthe "best"plan forme?Co-BrowsewithcustomerSEP-MOVProviding thePart Bpremiumprice for2023Chatteris POASEP-5STExplaining thedifferencebetween MedSup andMedicareAdvantageCustomerhasTricarecoverageCustomerhas VAcoverageSEP-DSTExplainingthe differencebetweenHMO andPPOPost chat surveyis "VerySatisfied" with10/10 with apositivecommentCustomerrequestsa phonecallCustomerneeds helpwithCustomerCenterSearchedforbeneficiaryin MARxCustomerhas ExtraHelpSEP-LECCustomerasks you toexplainspecific drugcostsCustomerchatting indifferentlanguageSearched forbeneficiaryin BackOfficeCustomer is"New" toMedicare(within 6months)ChatTransferto IFPSEP-12Jor SEP-12GCustomerusesexplicitlanguageWhat isthe "best"plan forme?Co-BrowsewithcustomerSEP-MOV

Chat Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
N
5
B
6
O
7
I
8
G
9
O
10
G
11
G
12
I
13
N
14
G
15
N
16
I
17
G
18
I
19
B
20
N
21
B
22
I
23
B
24
O
  1. O-Providing the Part B premium price for 2023
  2. O-Chatter is POA
  3. B-SEP-5ST
  4. N-Explaining the difference between Med Sup and Medicare Advantage
  5. B-Customer has Tricare coverage
  6. O-Customer has VA coverage
  7. I-SEP-DST
  8. G-Explaining the difference between HMO and PPO
  9. O-Post chat survey is "Very Satisfied" with 10/10 with a positive comment
  10. G-Customer requests a phone call
  11. G-Customer needs help with Customer Center
  12. I-Searched for beneficiary in MARx
  13. N-Customer has Extra Help
  14. G-SEP-LEC
  15. N-Customer asks you to explain specific drug costs
  16. I-Customer chatting in different language
  17. G-Searched for beneficiary in Back Office
  18. I-Customer is "New" to Medicare (within 6 months)
  19. B-Chat Transfer to IFP
  20. N-SEP-12J or SEP-12G
  21. B-Customer uses explicit language
  22. I-What is the "best" plan for me?
  23. B-Co-Browse with customer
  24. O-SEP-MOV