Co-BrowsewithcustomerCustomerhas VAcoverageCustomerrequestsa phonecallSEP-MOVSEP-12Jor SEP-12GChatTransferto IFPChatteris POAExplainingthe differencebetweenHMO andPPOCustomerchatting indifferentlanguageCustomerasks you toexplainspecific drugcostsCustomerusesexplicitlanguageSEP-DSTCustomerhasTricarecoverageCustomer is"New" toMedicare(within 6months)Explaining thedifferencebetween MedSup andMedicareAdvantagePost chat surveyis "VerySatisfied" with10/10 with apositivecommentSearched forbeneficiaryin BackOfficeProviding thePart Bpremiumprice for2023Customerneeds helpwithCustomerCenterWhat isthe "best"plan forme?SEP-LECCustomerhas ExtraHelpSEP-5STSearchedforbeneficiaryin MARxCo-BrowsewithcustomerCustomerhas VAcoverageCustomerrequestsa phonecallSEP-MOVSEP-12Jor SEP-12GChatTransferto IFPChatteris POAExplainingthe differencebetweenHMO andPPOCustomerchatting indifferentlanguageCustomerasks you toexplainspecific drugcostsCustomerusesexplicitlanguageSEP-DSTCustomerhasTricarecoverageCustomer is"New" toMedicare(within 6months)Explaining thedifferencebetween MedSup andMedicareAdvantagePost chat surveyis "VerySatisfied" with10/10 with apositivecommentSearched forbeneficiaryin BackOfficeProviding thePart Bpremiumprice for2023Customerneeds helpwithCustomerCenterWhat isthe "best"plan forme?SEP-LECCustomerhas ExtraHelpSEP-5STSearchedforbeneficiaryin MARx

Chat Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
O
5
N
6
B
7
O
8
G
9
I
10
N
11
B
12
I
13
B
14
I
15
N
16
O
17
G
18
O
19
G
20
I
21
G
22
N
23
B
24
I
  1. B-Co-Browse with customer
  2. O-Customer has VA coverage
  3. G-Customer requests a phone call
  4. O-SEP-MOV
  5. N-SEP-12J or SEP-12G
  6. B-Chat Transfer to IFP
  7. O-Chatter is POA
  8. G-Explaining the difference between HMO and PPO
  9. I-Customer chatting in different language
  10. N-Customer asks you to explain specific drug costs
  11. B-Customer uses explicit language
  12. I-SEP-DST
  13. B-Customer has Tricare coverage
  14. I-Customer is "New" to Medicare (within 6 months)
  15. N-Explaining the difference between Med Sup and Medicare Advantage
  16. O-Post chat survey is "Very Satisfied" with 10/10 with a positive comment
  17. G-Searched for beneficiary in Back Office
  18. O-Providing the Part B premium price for 2023
  19. G-Customer needs help with Customer Center
  20. I-What is the "best" plan for me?
  21. G-SEP-LEC
  22. N-Customer has Extra Help
  23. B-SEP-5ST
  24. I-Searched for beneficiary in MARx