(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-SEP-MOV
N-SEP-12J or SEP-12G
G-Explaining the difference between HMO and PPO
B-Chat Transfer to IFP
B-SEP-5ST
I-Searched for beneficiary in MARx
O-Chatter is POA
O-Post chat survey is "Very Satisfied" with 10/10 with a positive comment
I-Customer chatting in different language
N-Customer has Extra Help
B-Customer uses explicit language
B-Customer has Tricare coverage
I-Customer is "New" to Medicare (within 6 months)
I-What is the "best" plan for me?
G-Customer needs help with Customer Center
G-SEP-LEC
B-Co-Browse with customer
O-Providing the Part B premium price for 2023
N-Customer asks you to explain specific drug costs
G-Searched for beneficiary in Back Office
N-Explaining the difference between Med Sup and Medicare Advantage