“Can’t youdo this forme?”10pmMyChartassistance30+minuteMyChartcall3 minute wordvomit includingexplicit detailsand doesn’t takea breather breakHangs upwithoutsayinggoodbye.Patientwordvomits“Areyou anurse?”SexistTerms“What doyou mean‘AfterHours?!’“You haveto add asubject.”Patientthinks theyknow morethan thespecialistFaxcallExpectsMyChartsupport to“open” theirmedicationLongsilenceCreepyCrawlyFeelingafter callCallsfrom outof stateLack ofcommonsense“I’mcomputerilliterate”AngryPatientLanguageservicesParent isupsetabout 14+proxy lawLanguageservicesfor notSpanish20+minuteMyChartcallMedicationrequestAfter we aska question,it’s silenceon the lineRefuses toverifyinformationPatientdemandstalking to thedoctor onlyAngrypatient’sfamily20+minuteswithout acallThegovernmentis out to getmeLabmessageto multiplepatient’sFrequentFlyerPatientdoesn’tbelieve us“EPIC willshut downin 15minutes.”InappropriatecommentsDreadhearing ourdepartmentname fromSwitchboard“Waittime istoo long”“Oh,you’reclosed.”Talks incircles,expectdifferentanswers“Karen”AccidentaldisconnectExplainsevery stepthey’retakingDaddoesn’tknow kid’sinformationHas tomute callmultipletimes“Do I clicknext / signin / etc?”“Why can’tI leave avoicemail?”“Can I scheduleanappointment?”during lunchtime hours /after hours“I can’thearyou.”Craves ashot aftercallDirectpageoutCalls backmultiple timesin hopes toget differentanswers“Directme to thedoctor.”OversharingMumblesto selfSaysspecialistsnameincorrectly60+ callson oneshiftOn calldeclinesDoesn’tunderstandusernamehints“Can’t youdo this forme?”10pmMyChartassistance30+minuteMyChartcall3 minute wordvomit includingexplicit detailsand doesn’t takea breather breakHangs upwithoutsayinggoodbye.Patientwordvomits“Areyou anurse?”SexistTerms“What doyou mean‘AfterHours?!’“You haveto add asubject.”Patientthinks theyknow morethan thespecialistFaxcallExpectsMyChartsupport to“open” theirmedicationLongsilenceCreepyCrawlyFeelingafter callCallsfrom outof stateLack ofcommonsense“I’mcomputerilliterate”AngryPatientLanguageservicesParent isupsetabout 14+proxy lawLanguageservicesfor notSpanish20+minuteMyChartcallMedicationrequestAfter we aska question,it’s silenceon the lineRefuses toverifyinformationPatientdemandstalking to thedoctor onlyAngrypatient’sfamily20+minuteswithout acallThegovernmentis out to getmeLabmessageto multiplepatient’sFrequentFlyerPatientdoesn’tbelieve us“EPIC willshut downin 15minutes.”InappropriatecommentsDreadhearing ourdepartmentname fromSwitchboard“Waittime istoo long”“Oh,you’reclosed.”Talks incircles,expectdifferentanswers“Karen”AccidentaldisconnectExplainsevery stepthey’retakingDaddoesn’tknow kid’sinformationHas tomute callmultipletimes“Do I clicknext / signin / etc?”“Why can’tI leave avoicemail?”“Can I scheduleanappointment?”during lunchtime hours /after hours“I can’thearyou.”Craves ashot aftercallDirectpageoutCalls backmultiple timesin hopes toget differentanswers“Directme to thedoctor.”OversharingMumblesto selfSaysspecialistsnameincorrectly60+ callson oneshiftOn calldeclinesDoesn’tunderstandusernamehints

Connect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can’t you do this for me?”
  2. 10pm MyChart assistance
  3. 30+ minute MyChart call
  4. 3 minute word vomit including explicit details and doesn’t take a breather break
  5. Hangs up without saying goodbye.
  6. Patient word vomits
  7. “Are you a nurse?”
  8. Sexist Terms
  9. “What do you mean ‘After Hours?!’
  10. “You have to add a subject.”
  11. Patient thinks they know more than the specialist
  12. Fax call
  13. Expects MyChart support to “open” their medication
  14. Long silence
  15. Creepy Crawly Feeling after call
  16. Calls from out of state
  17. Lack of common sense
  18. “I’m computer illiterate”
  19. Angry Patient
  20. Language services
  21. Parent is upset about 14+ proxy law
  22. Language services for not Spanish
  23. 20+ minute MyChart call
  24. Medication request
  25. After we ask a question, it’s silence on the line
  26. Refuses to verify information
  27. Patient demands talking to the doctor only
  28. Angry patient’s family
  29. 20+ minutes without a call
  30. The government is out to get me
  31. Lab message to multiple patient’s
  32. Frequent Flyer
  33. Patient doesn’t believe us
  34. “EPIC will shut down in 15 minutes.”
  35. Inappropriate comments
  36. Dread hearing our department name from Switchboard
  37. “Wait time is too long”
  38. “Oh, you’re closed.”
  39. Talks in circles, expect different answers
  40. “Karen”
  41. Accidental disconnect
  42. Explains every step they’re taking
  43. Dad doesn’t know kid’s information
  44. Has to mute call multiple times
  45. “Do I click next / sign in / etc?”
  46. “Why can’t I leave a voicemail?”
  47. “Can I schedule an appointment?” during lunch time hours / after hours
  48. “I can’t hear you.”
  49. Craves a shot after call
  50. Direct page out
  51. Calls back multiple times in hopes to get different answers
  52. “Direct me to the doctor.”
  53. Oversharing
  54. Mumbles to self
  55. Says specialists name incorrectly
  56. 60+ calls on one shift
  57. On call declines
  58. Doesn’t understand username hints