(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refuses to verify information
Lack of common sense
Inappropriate comments
“Direct me to the doctor.”
Frequent Flyer
“I can’t hear you.”
Patient word vomits
Doesn’t understand username hints
Long silence
20+ minute MyChart call
Accidental disconnect
Dread hearing our department name from Switchboard
Has to mute call multiple times
Sexist Terms
Hangs up without saying goodbye.
Talks in circles, expect different answers
After we ask a question, it’s silence on the line
Creepy Crawly Feeling after call
Parent is upset about 14+ proxy law
Language services for not Spanish
Calls from out of state
Language services
“Karen”
Expects MyChart support to “open” their medication
Dad doesn’t know kid’s information
The government is out to get me
“Wait time is too long”
“What do you mean ‘After Hours?!’
Lab message to multiple patient’s
Angry patient’s family
“Oh, you’re closed.”
Craves a shot after call
Medication request
Angry Patient
“You have to add a subject.”
Calls back multiple times in hopes to get different answers
Oversharing
60+ calls on one shift
“Can’t you do this for me?”
3 minute word vomit including explicit details and doesn’t take a breather break
10pm MyChart assistance
Says specialists name incorrectly
On call declines
“Do I click next / sign in / etc?”
Mumbles to self
“Are you a nurse?”
“Can I schedule an appointment?” during lunch time hours / after hours