(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Share about your favorite new platform feature in the daily standup
Had a coffee chat with an IM or IS
File a feature request
Post good vibes for a team mate in #cs-fun
Attended office hours with a question
Got a good review while on a chat
Perfect attendance for a week
Helped a teammate in #cs-chat
Spent 6 hours available on Dialpad
Got a good review with a comment
Spent 4 hours available on Dialpad
Had a coffee chat with a PED team member
Called an escalated client to deescalate them
Answered a question in #support-cs
Check your hours on Friday afternoon
Identify a need for a new KB article and draft it
Learn something new to teach a client
Utilize a phone call to solve a complex ticket
Resolved a ticket on first reply
Flexed in where you were needed outside of typical role
Shared a knowledge base article with a client
Received an escalated client call and deescalated
Sent a first reply in under 10 minutes of submission
Provide webinar details to a client
Asked for a Google review from a happy client
Go above and beyond for a client - manager discretion
Submitted a complete churn form
Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
Investigated a Site is Down / Uptime Monitoring email
