(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Go above and beyond for a client - manager discretion
Spent 6 hours available on Dialpad
Answered a question in #support-cs
Check your hours on Friday afternoon
Flexed in where you were needed outside of typical role
Share about your favorite new platform feature in the daily standup
Resolved a ticket on first reply
Perfect attendance for a week
Got a good review with a comment
Learn something new to teach a client
File a feature request
Called an escalated client to deescalate them
Spent 4 hours available on Dialpad
Shared a knowledge base article with a client
Received an escalated client call and deescalated
Sent a first reply in under 10 minutes of submission
Investigated a Site is Down / Uptime Monitoring email
Asked for a Google review from a happy client
Post good vibes for a team mate in #cs-fun
Utilize a phone call to solve a complex ticket
Helped a teammate in #cs-chat
Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
