Support February Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
2. Share about your favorite new platform feature in the daily standup
3. Attended office hours with a question
4. Shared a knowledge base article with a client
5. Resolved a ticket on first reply
6. Spent 4 hours available on Dialpad
7. Flexed in where you were needed outside of typical role
8. File a feature request
9. Submitted a complete churn form
10. Had a coffee chat with an IM or IS
11. Called an escalated client to deescalate them
12. Investigated a Site is Down / Uptime Monitoring email
13. Go above and beyond for a client - manager discretion
14. Sent a first reply in under 10 minutes of submission
15. Perfect attendance for a week
16. Utilize a phone call to solve a complex ticket
17. Got a good review with a comment
18. Received an escalated client call and deescalated
19. Post good vibes for a team mate in #cs-fun
20. Got a good review while on a chat
21. Answered a question in #support-cs
22. Provide webinar details to a client
23. Helped a teammate in #cs-chat
24. Learn something new to teach a client
25. Spent 6 hours available on Dialpad
26. Check your hours on Friday afternoon
27. Had a coffee chat with a PED team member
28. Asked for a Google review from a happy client
29. Identify a need for a new KB article and draft it