(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Identify a need for a new KB article and draft it
Got a good review while on a chat
Sent a first reply in under 10 minutes of submission
Perfect attendance for a week
Go above and beyond for a client - manager discretion
Attended office hours with a question
Post good vibes for a team mate in #cs-fun
Got a good review with a comment
Called an escalated client to deescalate them
Flexed in where you were needed outside of typical role
Helped a teammate in #cs-chat
Spent 4 hours available on Dialpad
Spent 6 hours available on Dialpad
Check your hours on Friday afternoon
Had a coffee chat with a PED team member
Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
Received an escalated client call and deescalated
Resolved a ticket on first reply
Had a coffee chat with an IM or IS
Submitted a complete churn form
Share about your favorite new platform feature in the daily standup
Provide webinar details to a client
File a feature request
Investigated a Site is Down / Uptime Monitoring email
