(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spent 4 hours available on Dialpad
Got a good review while on a chat
Check your hours on Friday afternoon
Submitted a complete churn form
Asked for a Google review from a happy client
Received an escalated client call and deescalated
Investigated a Site is Down / Uptime Monitoring email
Answered a question in #support-cs
Share about your favorite new platform feature in the daily standup
Called an escalated client to deescalate them
Sent a first reply in under 10 minutes of submission
Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
Go above and beyond for a client - manager discretion
Learn something new to teach a client
Had a coffee chat with an IM or IS
Provide webinar details to a client
Helped a teammate in #cs-chat
File a feature request
Had a coffee chat with a PED team member
Attended office hours with a question
Spent 6 hours available on Dialpad
Got a good review with a comment
Resolved a ticket on first reply
Flexed in where you were needed outside of typical role
