(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Received an escalated client call and deescalated
Share about your favorite new platform feature in the daily standup
Helped a teammate in #cs-chat
Flexed in where you were needed outside of typical role
Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
Post good vibes for a team mate in #cs-fun
Submitted a complete churn form
Had a coffee chat with a PED team member
Attended office hours with a question
Answered a question in #support-cs
Got a good review with a comment
Got a good review while on a chat
Perfect attendance for a week
Go above and beyond for a client - manager discretion
Shared a knowledge base article with a client
Investigated a Site is Down / Uptime Monitoring email
Called an escalated client to deescalate them
Sent a first reply in under 10 minutes of submission
