(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spent 6 hours available on Dialpad
Shared a knowledge base article with a client
Sent a first reply in under 10 minutes of submission
Submitted a complete churn form
Spent 4 hours available on Dialpad
Share about your favorite new platform feature in the daily standup
Got a good review while on a chat
Learn something new to teach a client
Had a coffee chat with a PED team member
Received an escalated client call and deescalated
Solved 45 tickets in a day (Triage/Basic) 15 tickets (Adv)
Flexed in where you were needed outside of typical role
Answered a question in #support-cs
Utilize a phone call to solve a complex ticket
Check your hours on Friday afternoon
Asked for a Google review from a happy client
Provide webinar details to a client
Identify a need for a new KB article and draft it
Called an escalated client to deescalate them
File a feature request
Had a coffee chat with an IM or IS
Got a good review with a comment
Post good vibes for a team mate in #cs-fun
Attended office hours with a question
Investigated a Site is Down / Uptime Monitoring email
Perfect attendance for a week
Resolved a ticket on first reply
Go above and beyond for a client - manager discretion
