(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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People not following processes outlined in Confluence as their self-serve resource
Delayed bug resolution
Customer communication awareness from outside teams
Not enough processes
Lack of clarity around roadmap
Lack of control over finance requests
Too many slack channels
Ideal portal is a portal to eternity
Features launching prematurely
Too many tools
Inaccurate customer data
Calls that are outside of my wheelhouse
Finding the source of truth can be difficult between the multiple tools
Client engagement
Too many processes
Sharing customer wins / challenges between teams
Boosting CX presence across the org
Keeping track of requests with outside teams is difficult
Change fatigue
Unclear direction for 2023
Support response time
Bandwidth
Lack of new features
Collaboration and communication between departments
Participation and follow through with CX initiatives and programs
Duplicate efforts between tools
Inferior reporting functionality
Customers requesting discounts
Existing feature limitations
Billing clarity
Data hygiene
Being able to measure my effectiveness
Poor documentation on customer accounts from sales
