(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Client engagement
Collaboration and communication between departments
Inferior reporting functionality
Duplicate efforts between tools
Lack of clarity around roadmap
Data hygiene
Too many processes
Participation and follow through with CX initiatives and programs
Unclear direction for 2023
Being able to measure my effectiveness
Boosting CX presence across the org
Too many slack channels
Features launching prematurely
Bandwidth
Keeping track of requests with outside teams is difficult
Lack of control over finance requests
Too many tools
Change fatigue
Delayed bug resolution
Not enough processes
Customer communication awareness from outside teams
Finding the source of truth can be difficult between the multiple tools
Existing feature limitations
Customers requesting discounts
Billing clarity
Support response time
People not following processes outlined in Confluence as their self-serve resource
Poor documentation on customer accounts from sales
