Keeping trackof requestswith outsideteams isdifficultLack ofclarityaroundroadmapSupportresponsetimeChangefatigueToomanytoolsLack ofnewfeaturesInaccuratecustomerdataPoordocumentationon customeraccounts fromsalesFeatureslaunchingprematurelyCustomercommunicationawarenessfrom outsideteamsLack ofcontrol overfinancerequestsBeing able tomeasure myeffectivenessUncleardirectionfor 2023Finding thesource of truthcan be difficultbetween themultiple toolsExistingfeaturelimitationsClientengagementDatahygieneParticipationand followthrough withCX initiativesand programsIdealportal is aportal toeternityPeople notfollowingprocesses outlinedin Confluence astheir self-serveresourceCalls thatare outsideof mywheelhouseToo manyprocessesCollaborationandcommunicationbetweendepartmentsCustomersrequestingdiscountsDelayedbugresolutionBoosting CXpresenceacross theorgNotenoughprocessesBillingclarityDuplicateeffortsbetweentoolsSharingcustomer wins/ challengesbetweenteamsInferiorreportingfunctionalityBandwidthToo manyslackchannelsKeeping trackof requestswith outsideteams isdifficultLack ofclarityaroundroadmapSupportresponsetimeChangefatigueToomanytoolsLack ofnewfeaturesInaccuratecustomerdataPoordocumentationon customeraccounts fromsalesFeatureslaunchingprematurelyCustomercommunicationawarenessfrom outsideteamsLack ofcontrol overfinancerequestsBeing able tomeasure myeffectivenessUncleardirectionfor 2023Finding thesource of truthcan be difficultbetween themultiple toolsExistingfeaturelimitationsClientengagementDatahygieneParticipationand followthrough withCX initiativesand programsIdealportal is aportal toeternityPeople notfollowingprocesses outlinedin Confluence astheir self-serveresourceCalls thatare outsideof mywheelhouseToo manyprocessesCollaborationandcommunicationbetweendepartmentsCustomersrequestingdiscountsDelayedbugresolutionBoosting CXpresenceacross theorgNotenoughprocessesBillingclarityDuplicateeffortsbetweentoolsSharingcustomer wins/ challengesbetweenteamsInferiorreportingfunctionalityBandwidthToo manyslackchannels

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Keeping track of requests with outside teams is difficult
  2. Lack of clarity around roadmap
  3. Support response time
  4. Change fatigue
  5. Too many tools
  6. Lack of new features
  7. Inaccurate customer data
  8. Poor documentation on customer accounts from sales
  9. Features launching prematurely
  10. Customer communication awareness from outside teams
  11. Lack of control over finance requests
  12. Being able to measure my effectiveness
  13. Unclear direction for 2023
  14. Finding the source of truth can be difficult between the multiple tools
  15. Existing feature limitations
  16. Client engagement
  17. Data hygiene
  18. Participation and follow through with CX initiatives and programs
  19. Ideal portal is a portal to eternity
  20. People not following processes outlined in Confluence as their self-serve resource
  21. Calls that are outside of my wheelhouse
  22. Too many processes
  23. Collaboration and communication between departments
  24. Customers requesting discounts
  25. Delayed bug resolution
  26. Boosting CX presence across the org
  27. Not enough processes
  28. Billing clarity
  29. Duplicate efforts between tools
  30. Sharing customer wins / challenges between teams
  31. Inferior reporting functionality
  32. Bandwidth
  33. Too many slack channels