Asked if there was anything else I could help with Provided encouraging words to a consultant Logged out of my system Provided an effective resolution Listened actively A customer or consultant thanked you for helping Made someone laugh Took a YDD call Verbally checked for understanding Post an encouraging GIF on team chat Provided a brief recap Offered a policy review Friendly feedback sent Made an accommodation that satisfied the customer Asked probing questions Provided someone a compliment Provided a peer some encouragement Created a good rapport with consultant Provided empathy Acknowledged loyalty Congratulated a customer for something Demonstrated patience Acknowledged a birthday Guided a consultant to guidelines Asked if there was anything else I could help with Provided encouraging words to a consultant Logged out of my system Provided an effective resolution Listened actively A customer or consultant thanked you for helping Made someone laugh Took a YDD call Verbally checked for understanding Post an encouraging GIF on team chat Provided a brief recap Offered a policy review Friendly feedback sent Made an accommodation that satisfied the customer Asked probing questions Provided someone a compliment Provided a peer some encouragement Created a good rapport with consultant Provided empathy Acknowledged loyalty Congratulated a customer for something Demonstrated patience Acknowledged a birthday Guided a consultant to guidelines
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked if there was anything else I could help with
Provided encouraging words to a consultant
Logged out of my system
Provided an effective resolution
Listened actively
A customer or consultant thanked you for helping
Made someone laugh
Took a YDD call
Verbally checked for understanding
Post an encouraging GIF on team chat
Provided a brief recap
Offered a policy review
Friendly feedback sent
Made an accommodation that satisfied the customer
Asked probing questions
Provided someone a compliment
Provided a peer some encouragement
Created a good rapport with consultant
Provided empathy
Acknowledged loyalty
Congratulated a customer for something
Demonstrated patience
Acknowledged a birthday
Guided a consultant to guidelines