(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided encouraging words to a consultant
Made someone laugh
Acknowledged a birthday
Offered a policy review
Post an encouraging GIF on team chat
Logged out of my system
Listened actively
Took a YDD call
Acknowledged loyalty
Friendly feedback sent
Provided someone a compliment
Demonstrated patience
Verbally checked for understanding
Provided empathy
Congratulated a customer for something
Provided a brief recap
Created a good rapport with consultant
Asked probing questions
Provided an effective resolution
Guided a consultant to guidelines
A customer or consultant thanked you for helping
Provided a peer some encouragement
Asked if there was anything else I could help with
