Made an accommodation that satisfied the customer Post an encouraging GIF on team chat Asked if there was anything else I could help with Friendly feedback sent Provided encouraging words to a consultant Provided a brief recap Provided someone a compliment Listened actively Asked probing questions Created a good rapport with consultant A customer or consultant thanked you for helping Logged out of my system Took a YDD call Acknowledged a birthday Acknowledged loyalty Provided empathy Made someone laugh Offered a policy review Congratulated a customer for something Guided a consultant to guidelines Demonstrated patience Provided a peer some encouragement Verbally checked for understanding Provided an effective resolution Made an accommodation that satisfied the customer Post an encouraging GIF on team chat Asked if there was anything else I could help with Friendly feedback sent Provided encouraging words to a consultant Provided a brief recap Provided someone a compliment Listened actively Asked probing questions Created a good rapport with consultant A customer or consultant thanked you for helping Logged out of my system Took a YDD call Acknowledged a birthday Acknowledged loyalty Provided empathy Made someone laugh Offered a policy review Congratulated a customer for something Guided a consultant to guidelines Demonstrated patience Provided a peer some encouragement Verbally checked for understanding Provided an effective resolution
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made an accommodation that satisfied the customer
Post an encouraging GIF on team chat
Asked if there was anything else I could help with
Friendly feedback sent
Provided encouraging words to a consultant
Provided a brief recap
Provided someone a compliment
Listened actively
Asked probing questions
Created a good rapport with consultant
A customer or consultant thanked you for helping
Logged out of my system
Took a YDD call
Acknowledged a birthday
Acknowledged loyalty
Provided empathy
Made someone laugh
Offered a policy review
Congratulated a customer for something
Guided a consultant to guidelines
Demonstrated patience
Provided a peer some encouragement
Verbally checked for understanding
Provided an effective resolution