Verbally checked for understanding Offered a policy review Provided encouraging words to a consultant Guided a consultant to guidelines Asked if there was anything else I could help with Acknowledged a birthday Asked probing questions Congratulated a customer for something Acknowledged loyalty Demonstrated patience Created a good rapport with consultant Provided empathy Provided a peer some encouragement Friendly feedback sent Provided a brief recap Listened actively Took a YDD call Provided someone a compliment Post an encouraging GIF on team chat Made an accommodation that satisfied the customer Logged out of my system A customer or consultant thanked you for helping Made someone laugh Provided an effective resolution Verbally checked for understanding Offered a policy review Provided encouraging words to a consultant Guided a consultant to guidelines Asked if there was anything else I could help with Acknowledged a birthday Asked probing questions Congratulated a customer for something Acknowledged loyalty Demonstrated patience Created a good rapport with consultant Provided empathy Provided a peer some encouragement Friendly feedback sent Provided a brief recap Listened actively Took a YDD call Provided someone a compliment Post an encouraging GIF on team chat Made an accommodation that satisfied the customer Logged out of my system A customer or consultant thanked you for helping Made someone laugh Provided an effective resolution
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Verbally checked for understanding
Offered a policy review
Provided encouraging words to a consultant
Guided a consultant to guidelines
Asked if there was anything else I could help with
Acknowledged a birthday
Asked probing questions
Congratulated a customer for something
Acknowledged loyalty
Demonstrated patience
Created a good rapport with consultant
Provided empathy
Provided a peer some encouragement
Friendly feedback sent
Provided a brief recap
Listened actively
Took a YDD call
Provided someone a compliment
Post an encouraging GIF on team chat
Made an accommodation that satisfied the customer
Logged out of my system
A customer or consultant thanked you for helping
Made someone laugh
Provided an effective resolution