(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made someone laugh
Took a YDD call
Created a good rapport with consultant
Acknowledged loyalty
Provided a peer some encouragement
Congratulated a customer for something
Listened actively
Made an accommodation that satisfied the customer
Friendly feedback sent
Asked if there was anything else I could help with