(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided someone a compliment
Provided empathy
Listened actively
Offered a policy review
Asked probing questions
Made an accommodation that satisfied the customer
Provided a brief recap
Acknowledged loyalty
Asked if there was anything else I could help with
