Made someone laugh Demonstrated patience Acknowledged loyalty Post an encouraging GIF on team chat Took a YDD call Asked if there was anything else I could help with Provided empathy Provided a brief recap Offered a policy review Verbally checked for understanding Made an accommodation that satisfied the customer Asked probing questions Provided an effective resolution A customer or consultant thanked you for helping Listened actively Acknowledged a birthday Created a good rapport with consultant Logged out of my system Provided encouraging words to a consultant Friendly feedback sent Provided someone a compliment Guided a consultant to guidelines Congratulated a customer for something Provided a peer some encouragement Made someone laugh Demonstrated patience Acknowledged loyalty Post an encouraging GIF on team chat Took a YDD call Asked if there was anything else I could help with Provided empathy Provided a brief recap Offered a policy review Verbally checked for understanding Made an accommodation that satisfied the customer Asked probing questions Provided an effective resolution A customer or consultant thanked you for helping Listened actively Acknowledged a birthday Created a good rapport with consultant Logged out of my system Provided encouraging words to a consultant Friendly feedback sent Provided someone a compliment Guided a consultant to guidelines Congratulated a customer for something Provided a peer some encouragement
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made someone laugh
Demonstrated patience
Acknowledged loyalty
Post an encouraging GIF on team chat
Took a YDD call
Asked if there was anything else I could help with
Provided empathy
Provided a brief recap
Offered a policy review
Verbally checked for understanding
Made an accommodation that satisfied the customer
Asked probing questions
Provided an effective resolution
A customer or consultant thanked you for helping
Listened actively
Acknowledged a birthday
Created a good rapport with consultant
Logged out of my system
Provided encouraging words to a consultant
Friendly feedback sent
Provided someone a compliment
Guided a consultant to guidelines
Congratulated a customer for something
Provided a peer some encouragement